스위트, 침실 2개 (Tagaytay) | 객실에서 보이는 전망

탈 비스타 호텔 여행 후기

4 out of 5
탈 비스타 호텔
Kilometer 60, Aguinaldo Highway, Tagaytay, Cavite

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 697개 이용 후기 중 297개" "
평점 8 - 좋아요. 697개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 697개 이용 후기 중 90개" "
평점 4 - 별로예요. 697개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 697개 이용 후기 중 24개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Young sun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
숙소와 주변환경, young sun
숙소도 깨끗하였고, 직원들도 친절하고, 무엇보다 조경과 나무들이 좋았습니다.
2023년 9월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 10월 6일
Dear Young Sun,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

JEONGYEON

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
뷰가 너무너무 환상적이고 조식당의 뷰와 정원의 뷰가 너무 좋아서 여행 내내 행복했습니다
2022년 10월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2022년 11월 23일
Dear Jeongyeon,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 - 좋아요

GI BAEK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Ramon Makilan 님, 2020년 12월 30일
Thank you for your review! We do appreciate your feedback and we hope to see you again here at Taal Vista Hotel soon!

10/10 - 훌륭해요

jongchan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Nice view, clean, kind staff
2020년 3월에 1박 숙박함
답변 제공: Ramon Makilan 님, 2020년 10월 7일
Thank you for your review! We do appreciate your feedback and we hope to see you again here at Taal Vista Hotel soon!

10/10 - 훌륭해요

junyub

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Richard Gamlin 님, 2020년 2월 12일
Thank you for your review! We do appreciate your feedback and we hope to see you again here at Taal Vista Hotel soon!

8/10 - 좋아요

KEUN SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel to visit for family trip.
Taal volcano looks great at the lake wing side in the hotel. Room and breakfast is good as well as swimming pool. the restaurant feels expensive to me.
2019년 7월에 2박 숙박함
답변 제공: Richard 님, 2019년 10월 18일
Thank you so much

6/10 - 괜찮아요

실제 이용하신 고객

호텔 경관 외에는 볼 것 없음... 방에서는 옆방과 하늘 외 보이지 않음, 회분 몇개 보인 것을 정원 경관이라 하는 곳
2019년 6월에 1박 숙박함
답변 제공: Richard 님, 2019년 10월 18일
Thank you for taking the time in sharing your experience during your recent stay with us. I am truly sorry for the lapses as we didn't asked your preference. We have rooms with good views usually premier rooms. The next time you visit us we will make sure to accord you with the true Taal Vista experience. Once again thank you and have a great day!

8/10 - 좋아요

suk tae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great view!
I booked 1 deluxe room and 1 premier room, both on the lake wing. The premier room view was perfect, bue deluxe room view was not good, so I paid 1500PHP at the reception and upgrade my room to premier... All the other was perfect.
2019년 4월에 1박 숙박함
답변 제공: Richard 님, 2019년 5월 9일
Dear Suk Tae, many thanks for the kind review. Yes, the views from the premier rooms are the best in the hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
늦게도착했는데1층을배정해서 4박5일동안커튼한번못열고지냈습니다.
2019년 2월에 4박 숙박함
답변 제공: Richard 님, 2019년 10월 18일
Thank you so much

8/10 - 좋아요

MINSU

좋아요: 직원 및 서비스, 객실의 편안함
탈 비스타
룸 청소상태, 침구가 별로였지만 레이크뷰가 너무나 환상적이어서 나름 좋았습니다 조식을 비롯해 여러모로 좀 아쉬운 부분이 있었지만 룸이나 정원에서 바라보는 경치는 정말 아름다웠습니다~~
2018년 10월에 2박 숙박함
답변 제공: Richard 님, 2018년 11월 15일
의견에 감사드립니다. 우리는 모든 문제에 대해 사과 드리며 미래를 향상시키기 위해 열심히 노력할 것입니다. 곧 다시 오신 것을 진심으로 환영합니다. 친절하게 생각해. 리차드

10/10 - 훌륭해요

jieun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
경치가 좋아요!
위치가 좋아서 찾아가기 쉬웠고, 따알 호수가 보이는 전망 좋은 곳에 있습니다. 건물은 지은지 오래되어 좀 낡았지만 관리가 잘 되어 큰 불편함은 없었습니다. 직원들도 친절했고, 체크인아웃시 신속하게 처리되어 좋았습니다.
2018년 5월에 1박 숙박함
답변 제공: Rorie Ylagan 님, 2018년 5월 29일
Dear Jieun, Thank you very much for your review and recent stay at Taal Vista Hotel. Your feedback is extremely valuable to us and your feedback regarding our friendly staff is much appreciated. Once again, thank you Jieun and we look forward to welcoming you back at the hotel.

10/10 - 훌륭해요

Kangman

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
타알비스타 쵝오
따가이따이에서는 최고의 호텔인거같습니다. 전망좋죠 조식부풰 훌륭합니다. 직원들 친절하고 호텔내 치안 좋습니다. 안심하고 즐기세요
2018년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
따알 호주의 전경이아주 좋아요
전경이 좋아서 현지인들도 신혼여행을 많이온다고 하네요 호텔 이용객이 아닌 사람도 전경보러 온다고 하네요 바람에 따라 구름이 시시각각 바뀌고 날씨도 여름인데 25도 정도로 덥지도 않고 보통 필리핀하면 더운것만 생각하는데 그렇지 않습니다. 고산지대라 구름이 호텔로 밀려오는 것이 환상입니다. 구름속의 산책......

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

harry 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
경치가 좋은 호텔
첫 느낌은 아주 좋습니다. 일단 경치가 너무 좋아서 기분이 좋은 호텔입니다. 지역 자체가 화산 지역이기에 화산이 보이는 호수의 풍경이 진짜 좋습니다. 객실도 좋았고 모든 면에서 만족한 호텔입니다. 필리핀이지만 날씨가 가을 날씨라서 수영장에서 수영을 하기가 그리 만만치 않은게 가장 아쉽네요

8/10 - 좋아요

Jaehyun 님, 인천

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not to jot water
샤워실 따뜻한물은 포기하세요 냉수샤워 ㄱㄱ

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
간만의 힐링
매우 만족함.

6/10 - 괜찮아요

dongwook

좋아요: 객실의 편안함

8/10 - 좋아요

hyunsoo 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 view와 편안함을 총족시켜주는 호텔
객실 전망은 정말 좋습니다. 하지만 객실종류에 따라서 다를 수 있으니 꼭 확인하셔야 합니다. 저도 처음 예약한 방은 전망이 없어 체크인할때 1박당 1,500페소 추가하여 전망 좋은 방으로 옮겼습니다. 매우 조용하고 편안한 호텔 입니다. 하지만 택시 등 교통편이 없어서 대부분 호텔차량을 이용해야해서 예산은 좀 넉넉히 준비해야할 듯. 주변에 걸어서 갈 수 있는 곳은 맥도널드 외엔 없습니다. 식사는 너무 큰 기대하지마시길.

10/10 - 훌륭해요

S Jeong 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
따가이따이 최고의 호텔
아쉽게도 호수전망방은 아니었지만 객실상태도 좋았고 서비스도 친절했어요.. 다만 뷰가 좋은방이었으면 하는 아쉬움이 있네요.. 다음에 또 방문하게 된다면 호수전망으로 해야겠어요.. 따가이따이 가는 가장 큰 이유가 호수이니깐요.. 다른곳에서도 호수가 잘 보이긴하지만요.. 위치는 멀지않는곳에 전망좋은 스타벅스 및 여러 레스토랑이 있어 좋았고 바로앞엔 카지노도 있어 살짝 외진곳의 무료함을 충분히 달랠 수 있을것 같아요.. 호텔내에 있는 스파와 마사지도 훌륭했고 조식도 평균이상이네요 작지만 수영장도있고.. 마닐라 근처 두시간거리에서 힐링하기 좋은 호텔이에요

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The taal vista hotel was very nice. The view, the staff, close to shopping center and amusement park. I really liked the live music at our table everyday. This review is from sir Michael.
2024년 4월에 3박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 4월 19일
Dear Michael,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Mark

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was my childhood place to go to. Lots of good memories when my uncle and aunt used to bring us here every summer. Still amazing view and friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 4월 2일
Dear Mark, Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Robert 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing experience. You can book a lake view or mountain view room. I recommend lake view so you can see the volcano.
2024년 2월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 3월 4일
Dear Robert,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Loida

2024년 2월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 3월 21일
Dear Loida,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

LILIBETH

The view was fantastic! Room needs updating!
2024년 2월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 27일
Dear Lilibeth,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 - 좋아요

Miguel Francisco 님, Winnipeg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms look like they need an upgrade but overall stay was good.
2024년 2월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 26일
Dear Miguel Francisco,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 19일
Dear Leonard,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 - 별로예요

Mary Jo

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was not relaxing due to a lot of fixing and maintenance to be done in our Ridge Rooms. PROS: -awesome view of Taal lake -breakfast offers good variety of food -Bayanihan singers serenade during breakfast -Lounge singer entertains during dinner -restaurant staff are friendly CONS: -inroom aircon dripping -towels old, discolored, and scratchy -room chairs are rickety -safe was not functional -towel rack fell when trying to hang a towel -blackout drape fell when trying to pull-up -room terrace with overgrown foliage -room door alarm broken, kept alarming; we ended up using adjacent room door for access -hallway leading to the Ridge Rooms were long, windowless, and cavelike
2024년 1월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 13일
Dear Mary Jo,We appreciate you sharing your feedback about your recent stay at Taal Vista Hotel. We apologize for the inconvenience you experienced during your time with us. Providing a comfortable and enjoyable stay for all our guests is our top priority, and we regret falling short of your expectations. Rest assured, we take your concerns seriously, and we will address them promptly to prevent similar occurrences in the future. We value your feedback and hope to have the opportunity to regain your trust in Taal Vista Hotel.Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Seigfred 님, Dewitt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning View of Taal Volcano
2024년 2월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 8일
Dear Seigfred,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 - 별로예요

Mary Jo

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 7일
Dear Mary,Thank you for taking the time to rate your stay at Taal Vista Hotel!Have a great day ahead and we hope to serve you again in near future.

4/10 - 별로예요

Annaliza

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room smells like an old house. Water is leaking at the ceiling of the dining area.
2024년 1월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 1월 30일
Dear Annaliza,We appreciate you sharing your feedback about your recent stay at Taal Vista Hotel. We apologize for the inconvenience you experienced during your time with us. Providing a comfortable and enjoyable stay for all our guests is our top priority, and we regret falling short of your expectations. Rest assured, we take your concerns seriously, and we will address them promptly to prevent similar occurrences in the future. We value your feedback and hope to have the opportunity to regain your trust in Taal Vista Hotel.Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Keiichiro

2024년 1월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 1월 23일
Dear Keiichiro,Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you had a wonderful experience and that Taal Vista Hotel met your expectations. We strive to provide exceptional service, and it's truly rewarding to know that we succeeded in making your stay memorable. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Ramon MakilanGeneral Manager

8/10 - 좋아요

Desiree

좋아요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 13일
Dear Desiree,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

REGINALD 님, LOS ANGELES

2023년 12월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 2월 13일
Dear Reginald,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 - 괜찮아요

Adeline

가족 여행
Bathroom needs updating
2024년 1월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 1월 22일
Dear Adeline,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager

8/10 - 좋아요

Pete

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 1월 15일
Dear Pete,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 1월 15일
Dear Lawrence,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Cherrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TAAL VISTA HOTEL
The hotel was clean, there’s security, bfast is delicious, rooms are spacious. Love it
2023년 12월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2024년 1월 5일
Dear Cherrie,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Elijah

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 13일
Dear Elijah,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Ivy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pricey but worth it
2023년 12월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 13일
Dear Ivy,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 - 괜찮아요

James

출장 여행
Not good
2023년 12월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 7일
Dear James,Thank you for taking the time to review your stay at Taal Vista Hotel!Your feedback is valuable to us, as we continue to strive in improving our service to our guests.Sincerely,Ramonito Makilan General Manager

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view. Excellent service.
2023년 12월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 7일
Dear Sean,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

6/10 - 괜찮아요

Roger

연인과의 여행
좋아요: 직원 및 서비스
Staff was excellent. Cracked bathroom sink. Dirty windows. Secondary door latch lock broken off and missing. Limited drink selection in lounge. Breakfast buffet was good. Sliding bathroom door would not close.
2023년 11월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 4일
Dear Roger,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager

8/10 - 좋아요

Merlin Eldine

좋아요: 편의 시설/서비스
Good hotel
2023년 11월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 4일
Dear Merlin Eldine,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Naoki

2023년 11월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 4일
Dear Naoki,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

8/10 - 좋아요

Joselito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 4일
Dear Joselito,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 4일
Dear Guest,On behalf of the team at Taal Vista Hotel, I would like to thank you for staying with us. We would like to assure you that moving forward, we will exert all efforts to make your stay satisfactory. It is our pleasure to take care of you during your visit and we thank you for your compliments on the team. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Kind regards,Ramon MakilanGeneral Manager

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 12월 4일
Dear Diane,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager

4/10 - 별로예요

Jesse

단체 여행
별로예요: 편의 시설/서비스
Property was beautiful. Control over making our stay was horrible. We opted to upgrade to the Batangas Suite which was an 8000pesos upgrade, only to subjected to horrible housekeeping noises while we were getting out 5000pesos massages, literally a 13000pesos day that went down the drain. The management offered to have us transferred (total inconvenience) to another room. Upgrade waived, and i still had to pay for the massage we DID not enjoy even after 4complaints to the Front Desk of the noise!!! Later we were given 2000pesos off the massage. In retrospect, we should have just stayed in the original booked room. It was much quieter. The F&B Staff led by Anthony and a lead waitress named with Bernadette were amazing!!!!!!!!!! I’d probably stay there again, maybe my stay was just one of those nights.
2023년 9월에 2박 숙박함
답변 제공: Ramon Makilan General Manager 님, 2023년 9월 23일
Dear Jesse,Thank you for bringing your concerns to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issues you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Ramon MakilanGeneral Manager