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캔버리 호텔 여행 후기

3 out of 5
캔버리 호텔
V. Rama Ave., Guadalupe, Cebu

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 52개 이용 후기 중 18개" "
평점 8 - 좋아요. 52개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 52개 이용 후기 중 8개" "
평점 4 - 별로예요. 52개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 52개 이용 후기 중 2개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Sangyeol

GOOD
가격대비 컨디션이 좋았습니다 스텝들도 다 친절했습니다.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
Very nice hotel, conveniently located. Quiet and comfy. I wish they had an option for smaller pillows. I prefer a thin pillow rather than a very large thick one. Overall the room was perfect for our short stay.
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are good and friendly
2023년 1월에 4박 숙박함

6/10 - 괜찮아요

ito

가족 여행
お世話になりました。ありがとうございました

10/10 - 훌륭해요

ito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
お世話になりました。
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

ito

가족 여행
ありがとうございました
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

ito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
お世話になりました。いいホテルでした。これからもセブ島行く時にこのホテルに泊まります。
2022년 10월에 5박 숙박함

4/10 - 별로예요

Grace

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 7박 숙박함
답변 제공: Canberry Hotel 님, 2022년 6월 14일
Hi Grace! Thank you for sharing your thoughts in your recent stay at Canberry Hotel. We apologize for the inconvenience you have experienced with us. We regret to hear of your disappointments that our kind of service did not meet your expectations. Please be assured that we have addressed this concern with the concerning departments to ensure that this incident will not happen again in the future. We are constantly looking into ways of streamlining the delivery of our service sans the delay to provide our guests with a delightful experience. We look forward to welcome you back soon and for the opportunity to serve you better should your future travels bring you back to Cebu.

4/10 - 별로예요

Beverly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wil never book again!
The family room was too small. No space for our 2 big bags. I even paid extra to get a big space as they advertised their family room to be good for 4 people. My husband found cockroaches in there toilet. No internet the whole stay. I called the receptionist a lot of times for help but they just told me to refresh the wifi connection. I gave up calling them again as they just gave me the same answer. I didnt see any initiative from the staff to help. No complimentaries in the room (toothbrush, toothpaste, water..) Can find a better hotel in cebu centrum at a lesser price.
2020년 2월에 1박 숙박함
답변 제공: Canberry Hotel 님, 2020년 2월 26일
Hi Beverly, thank you for taking time to review and bringing this issue to our attention. We apologize for the inconvenience you have experienced with us. We regret to hear your disappointments that our kind of service did not meet your expectations. Please be assured that we have addressed this concern with the concerning departments to ensure that this incident will not happen again in the future. We are constantly looking into ways of streamlining the delivery of our service sans the delay to provide our guests with a delightful experience. We look forward to welcome you back soon and for the opportunity to serve you better should your future travels bring you back to Cebu.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Needs Improvement but Great Service
This has been my second time to visit the hotel in 5 years. I stayed here when it was almost brand new. I must say that the condition of the room has gone down. The bed is comfortable but the sofa sleeper are worn out. There's black ants and baby roaches in the room. I had booked a Family room for 3 overnight stays within 2 weeks time. The second one I got on the 4th floor had so much baby roaches in the bathroom that I was so scared to go shower the next morning. I don't like how their bathrooms are set up. The toilet and shower area are almost of the same level that the water starts flowing into the toilet area when you shower. The bathroom doors are showing a lot of water damage in the inside due to that issue. The handheld fixture in the bathroom of my 1st stay wouldn't stay up when you adjust the height. I wished that they could fix up the way their bathrooms are set up, and maintain the facility a lot better because I really liked the service here from all the staff.
2019년 12월에 1박 숙박함
답변 제공: Canberry Hotel 님, 2020년 1월 2일
Hi! Thank you for sharing your thoughts in your recent stay at Canberry Hotel. We apologize for the inconvenience you have experienced with us. We regret to hear of your disappointments that our kind of service did not meet your expectations. Please be assured that we have addressed this concern with the concerning departments to ensure that this incident will not happen again in the future. We are constantly looking into ways of streamlining the delivery of our service sans the delay to provide our guests with a delightful experience. We look forward to welcome you back soon and for the opportunity to serve you better should your future travels bring you back to Cebu.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태
The hotel is clean, staff are nice. The room was big enough, bed was big enough. The food was not as good. Internet sucks, unable to connect in the room. Can only connect at the lobby but it is also unreliable. I like the location because it is on a major road where transportation is very easy to get.
2019년 11월에 3박 숙박함
답변 제공: Canberry Hotel 님, 2019년 11월 13일
Good day! Thank you for taking your time to review and for bringing this issue to our attention. We are now addressing the issue to the right department. We will make sure this will not happen again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto ok. Pero Troppa attesa per check in. Basta intoppi!!!!. L Mam Lea must be treated like a queen coz she is The QUEEN OF CEBU
2019년 10월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 10월 17일
Hi! Thank you for giving us a perfect rating. I am very pleased we made you comfortable. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
central to takeaways and easy to get transport to town centre. that said i did walk it a few times. felt secure and very clean. wifi worked well, air con done its job. on the few meals i did have were well priced and nice to eat. i had a deluxe room but no wardrobe to hang clothes in. only had 5 coat hooks with hangers in the room, which was for 3 people. i had one big concern. i stayed for 15 days and my key card to my room went missing from reception. i was questioned as to whether i had handed it in. i pointed out they could check on the cctv. they never did explain what happened to it even though i asked on a few occasions. overall i would return to this hotel as it offered what i wanted at a fair price.
2019년 8월에 15박 숙박함
답변 제공: Canberry Hotel 님, 2019년 9월 2일
Hi Sean! Thank you for your feedback. I am very pleased we made you comfortable. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

2/10 - 너무 별로예요

Andre 님, Italy

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Tenuto bene ma, non fanno le pulizie giornaliere, abbiamo trovato 2 scarafaggi piccoli in camera, per finire abbiano dovuto pagare dell’acqua pagata con carta che secondo loro non avevo pagato. O Tour fatto con loro a prezzi ragionevoli.
2019년 8월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 8월 31일
Good day Andre! Thank you for your feedback and bringing this issue to our attention. We want to make our guest comfortable in staying with us. For long stay guest, we only clean the room upon guest's request. All payments via cards or even cash payments are also documented with photocopies and we always make sure to give a copy to our guest. We look forward on your next visit. Have a pleasant day!

6/10 - 괜찮아요

ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
average hotel 40 minute walk to anywhere staff friendly small room and smaller bathroom room rate is about right for type of hotel
2019년 8월에 1박 숙박함
답변 제공: Canberry Hotel 님, 2019년 8월 23일
Good day! We appreciate your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
My booking was for two nights, but I decided to checkout right after seeing the room. I felt faint as soon as I went into the room; it seemed to have been over sprayed with room deodorizer to make it smell clean. The side tables in the room had paints peeling off. The atmosphere in the lobby was not pleasant,at all; many people walking through and the reception and other staff were conversing aloud by the glass door or from the desk.Did not give a feeling of professional service.---Annon
2019년 8월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 8월 20일
Hi! Thank you for sharing your thoughts in your recent stay at Canberry Hotel .We apologize for the inconvenience you have experienced with us. We regret to hear of your disappointments that our kind of service did not meet your expectations. Please be assured that we have addressed this concern with the concerning departments to ensure that this incident will not happen again in the future. We are constantly looking into ways of streamlining the delivery of our service sans the delay to provide our guests with a delightful experience. We look forward to welcome you back soon and for the opportunity to serve you better should your future travels bring you back to Cebu.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 6월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 6월 25일
Hi! Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great for the price. Staff are very nice. Only thing we did not like, the room was warm because the AC unit was not cooling enough for the room (It was for both 2 rooms we stayed). We still want to stay again, hoping their AC unit will be better in that time.
2019년 6월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 6월 17일
Good day! Thank you for taking your time to review and for bringing this issue to our attention. We are now taking extra steps in resolving the issue. We will make sure this will not happen again in the future.

8/10 - 좋아요

Vesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rules galore
Rules everywhere and about everything. It is not often that one sees s price list of everything in the room as in if you break it how much it costs. Room service was on pay at delivery and such. But the hotel itself and the room were nice and clean
2019년 6월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 6월 10일
Hi Vesa! Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
2019년 5월에 4박 숙박함
답변 제공: Canberry Hotel 님, 2019년 6월 3일
Hi Anthony! Thank you for giving us a perfect rating. I am very pleased we made you comfortable. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy staying at the Canberry Hotel
the hotel was great like usual and I enjoyed my stay
2019년 5월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 5월 30일
Hi William! Thank you for giving us a perfect rating. I am very pleased to hear that our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

10/10 - 훌륭해요

Prashant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good everall experience
Hotel was very good. Good experience overall. I specially liked coffee at the hotel. I did not have breakfast as I was waking up late due to jet lag. Staff is very friendly.
2019년 3월에 2박 숙박함
답변 제공: Canberry Hotel 님, 2019년 4월 1일
Hi Prashant! Thank you for giving us a perfect rating. I am very pleased to hear that our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Room was very clean, good Air con. Service was excellent and very friendly. Wifi was good in room and lobby. Location was not great. it was about a 20 min walk to the city center and the surrounding area was very busy and dirty. It is located on a main road so there are plenty of taxis and jeepneys (very cheap and takes you to center).
2019년 3월에 4박 숙박함
답변 제공: Canberry Hotel 님, 2019년 3월 27일
Hi! Thank you for giving us a perfect rating. I am very pleased to hear that our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

10/10 - 훌륭해요

Yu-Han

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 5박 숙박함
답변 제공: Canberry Hotel 님, 2019년 3월 18일
Hi Yu-Han! Thank you for giving us a perfect rating. I am very pleased to hear that our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

10/10 - 훌륭해요

Yu-Han

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 5박 숙박함
답변 제공: Canberry Hotel 님, 2019년 3월 18일
Hi Yu-Han! Thank you for giving us a perfect rating. I am very pleased to hear that our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest soon. Take care!

8/10 - 좋아요

Viktoriia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Отличный персонал! Обслуживание на высшем уровне. Жили в номере Делюкс, удивило отсутствие холодильника и чайника. Для Филиппин вполне достойный отель.
2019년 2월에 3박 숙박함
답변 제공: Kerr 님, 2019년 2월 26일
Hello, thank you for your review and for bringing this issue to our attention. We're doing everything we can to minimize the inconvenience. . I’m also happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are friendly. Thanks to Maricor for helping me out, and the front desks who checked us in. Room is fine.
2019년 1월에 1박 숙박함
답변 제공: Kerr 님, 2019년 1월 9일
Hello, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Matt 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, Clean and affordable stay in Cebu😍
It was an amazing, fun and a very short stay. They have professional and awesome staffs. Good service and accommodation. Very clean and nice rooms. Very nice and strong shower. Laundry and Restaurant in the location. Excellent and affordable food. A very convenient location just right next to banks, fast foods, local restaurants and shopping center. Would love to come back and stay again. I recommend this hotel for all travelers who were looking for a nice, clean and affordable stay.
2018년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
2018년 5월에 3박 숙박함

8/10 - 좋아요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Kim

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
Det var helt okej. Personalen var lite vimsiga då dom inte hade sett vår bokning. Lite otrevliga. Och vi hade inte fått några toalettartiklar heller...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Very nice hotel.
2018년 1월에 1박 숙박함

8/10 - 좋아요

bill 님, sydney, australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Budget wise hotel and accessible with everything.
Initially since i left Sydney winter time. I was welcome by a very little,steamy hot room with worn out towels esp. Bath Matt. I request to cancel my reservation and willing to pay for a day use. The front office staff said Expedia haven't paid! I'm totally shock with others staring at us. So humiliate. We stayed at the lobby since i am not happy over the room, so suffocating no ventilation and the place so hot! After a few minutes i was approached by a supervisor and offered other room. We came to terms of choosing 608 among th rest.because it has a mountain view but window is sealed bathroom no windows, so suffocating. After a while the front office told me that Expedia paid and there is no cancellations or refunds of any sort. My one stay is so so. The pictures of Canberry at the internet is so inviting and in reality is not good. Also wifi is only a day or two the rest of my stay is hell! I paid extra to have contact the outside world. It is an experienced never to ignored. I've learned so much from my stay at Canberry.
2017년 8월에 9박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the money on a limited budget.
2017년 8월에 3박 숙박함

4/10 - 별로예요

Michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad service coming from the staff..

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice helpful staff
I had 2 nights here and I must say for the price I payed it was excellent. Near to shops a taxi comes past all the time outside or you can just ask the doorman and he will get you one. Very helpful staff and they also do a breakfast there if you want one. We went to jolly be down the road so I never tried it so can't comment on the food. If I am in Cebu again I would stay here again.

8/10 - 좋아요

Sharmaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean hotel
Good

8/10 - 좋아요

Edwin 님, ny-long island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel to just stop off for airport stay o
It was a very nice hotel and the greatest part about it was the staff . Everyone was very inviting and very personable, always with a friendly smile. They go out of their way to make sure everything is just the way u want it . The rooms are a bit smaller than used to but very good for the price . No swimming pool or anything fancy like that but a great place to just relax after an airport stay or long drive from oslob.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
房間細，但價錢平
房間較細，如3人入住一房間，方行李會不方便，但整體還可以，交通方便，網絡連線速度佳，會向朋友推薦。職員熱心解答問題。

4/10 - 별로예요

Tom 님, camotes

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the room stunk,bed was small. never again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable hotel
Good bedding. Reasonable price.close to the public market.accessible to main road where easy to commute or getting a cab.although room is small and need sanitising.we had a great sleep due to the cool aircon and comfy beds.will stay again.

8/10 - 좋아요

Joseph 님, Boise, Idaho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location, excellent staff
Excellent location and staff. While this was a 'budget' hotel, it fit our need perfectly. The only thing I could say bad about this was that there is only one power outlet in the room. This was challenging but not one to diminish the stay. We were close to the family home, and all amenities we needed. The staff was very engaged, and helpful. Always a smile. I would definitely stay there again if we are back in Cebu.
답변 제공: alex 님, 2016년 4월 6일
Thank you very much Mr. Joseph for staying with us. Looking forward to seeing you on your next visit .

6/10 - 괜찮아요

Jerrico

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
hotel service was ok and the staff were accomodating, however the airconditioning is not cold enough and to think that it's summertime...it was too hot and not comfortable to stay....

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
房間好，淋浴讚，網路快！
房間非常舒適，浴室的淋浴也都很讚！wifi也很穩定又快。早上的時候飯店門口不太好叫計程車，（飯店有幫忙叫）但還是花了一點時間！離機場的路段蠻容易塞車的，抓40-50分內很保守。

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Endre 님, Zamboanga City

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ok hotel for a nice price.
We just stayed for a half day and half night due to early flight home. Can't really make a proper judgement after so short stay, but reasonable romm for a nice price.

10/10 - 훌륭해요

Bo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Khiem 님, Irvine, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Some issues but overall good.
One to thing to keep in mind when you book this hotel is that it is a cheap hotel. As such there are few caveats to living here. For me I had an ant problem that never went away during my 5 night stay there. Another issue was that they made a whole in the wall for the A/C, if you're facing the street, expect to hear loud vehicles zooming by. That's actually my only two issues, the room was otherwise clean, the service was excellent (they really tried to get rid of the ants). The location isn't great (not really close to much) so expect a taxi ride to get to somewhere interesting will cost you at least 100 pesos. On the other hand there's places to eat and a 7-11 just a few steps away. I kind of liked the area though, feel like this is more of what real Cebu is like (though I could be completely wrong).