"We didn’t have any hot water all day , maintainance only fixed it 30 min before our checkout. We had tried to make the water run for 15 min to wait for it to get warm but with no luck. It was freezing cold.
When we told them, they later messaged us and told us that we should’ve let the water run because it takes time for it to get hot. We already did that. Wouldn’t have chosen this if I knew it didn’t come with hot water."
"Great location, in the heart of Centro Historico. Rooms were pretty pristine, loved the high ceilings and the vestibule in the room. The staff was cordial and very helpful. Highly recommend this hotel."
"Cuando llegue ni pensaron que era un cliente asta que le dije que aria el check in los doormas or los que ayudan ahí nunca te ayudan solo te miran cuando salí con las maletas solo me miraban muy mal servicio y en el baño cada que usabas la duchas se llenaban de agua afuera se salía
Y el front desk primero daban servicio al que estaba bien vestido con traje luego a los demás muy mal así"
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