You're swept away by the beautiful music playing in the stunning lobby.
The restaurant staff seems like a well orchestrated ballet.
Fabulous waitstaff. Five star.
The lady who checked me in was very charming. Poised. Gracious.
My room was a serious letdown. I gave ample time the following day to address the old carpet stains and the shower that was plugged and not draining.
By 8:30 at night that had not been handled. It was not a fit for me. I was concerned to not be held to my original 4 night reservation.
I was told by the man innkeeper I could leave.
Now.
He didn't 'have a staff of a hundred'
########.......to ensure me a spotless rug....
there was more...
Very shocking, jarring, not PC.
Did I HAVE a home????
Then......
"Go back now!"
He was beyond beyond.
She remained composed the entire time.
It was a very intense, unpleasant conversation that was extremely rude, explosive,uncomfortable.
Stunned,
I was able to find accommodations immediately, and left.
Presented my $163 bill for that one night.
Never in my life of working for Starwood, and then Marriott for two decades had I dealt with such standards.
It seems that there's a need to catch up, and what I sense is total Overwhelm.
I was determined to reframe my experience of the first time stopping in Chester,Vermont.
It seems the massive flood in July took a toll here, and there's the root of stress sensed in town.
Hoping all residents regain their balance.
Lovely restaurant.
Don't recommend Inn