Find hotels in Cerro alto, Puerto Plata

"The restaurants, the buffet were very good, the staff very friendly, the property grounds are well kept and clean, the beach is amazing, and that’s about it. The entertainment wasn’t good, most of the the beach chairs were broken and old, and there weren’t enough for all the guests. We had to wake up early (6am)to go and reserve 2 beach chairs otherwise we wouldn’t have any, and by 6 am most chairs were already taken.The bed was uncomfortable, the bathroom was small and very outdated, the closet doors didn’t close all the way, there was no dresser. The room was just very old and just patched up over the years. Definetely a turn off. We’re been to Puerto Plata many times and always had wonderful things to say about every property we stayed in. Hopefully Blue Bay Villas will step it up for the future."

"We have several leaks in our hotel one by the bed and one out the bathroom door. We reported it nothing was done no commendations. Nothing. They just put down a towel to catch the leaking water. Shame !"

"Great value overall."

"Guest friendly, security, clean and great staff"

"One of the best hotels in Puerto Plata. Junior Gomez was a great host, rooms were clean with a great view of the mountains. Will definitely book again."

"The food was terrible "

"The food was great at times, but just OK at others. A bit inconsistent."

"Thank you so much"

"The location itself was very nice and enjoyable, but the hospitality could definitely be improved. On several occasions when we asked for assistance, the staff seemed indifferent and unhelpful. When we requested a change of bedsheets due to visible stains, they gave a a hard time we experienced a long delay before anything was done. This unfortunately took away from what could have been a much better overall experience."