โFrom dealing with Maribel in the beginning then with Araceli, the customer service was out of this world, the property was in excellent shape, the area safe to walk and plenty of transportation is availabe around the areaโ
โFrom dealing with Maribel in the beginning then with Araceli, the customer service was out of this world, the property was in excellent shape, the area safe to walk and plenty of transportation is availabe around the areaโ
โThis hotel is far from the main street, no shops around. They don't have luxurious suites. But still, I think five stars are not enough for them. I was so happy with my stay, and my only complain here is that they set up my standard of hotel front staffs so high, that I would not be easily satisfied later on.
When I come back to this hotel, staffs always greets me and ask how my day was, and what do I need for next day, like boxed meals, taxi reservation, morning call for early tour, and so on....
โThis hotel is far from the main street, no shops around. They don't have luxurious suites. But still, I think five stars are not enough for them. I was so happy with my stay, and my only complain here is that they set up my standard of hotel front staffs so high, that I would not be easily satisfied later on.
When I come back to this hotel, staffs always greets me and ask how my day was, and what do I need for next day, like boxed meals, taxi reservation, morning call for early tour, and so on....
โI arrived @Cozy Room during my first visit there and learned my booking had gone into the hotel's spam mail. Subsequently, there was no booking for me and no available rooms.
However, Cozy Room immediately made it right-within 15 minutes they Ubered me, at their expense, to another hotel not too far away. I was heading to Machu Picchu the next morning so I left my luggage at the new hotel to hold until my return. Upon my return, Cozy Room had picked up my luggage and they were waiting for me...
โI arrived @Cozy Room during my first visit there and learned my booking had gone into the hotel's spam mail. Subsequently, there was no booking for me and no available rooms.
However, Cozy Room immediately made it right-within 15 minutes they Ubered me, at their expense, to another hotel not too far away. I was heading to Machu Picchu the next morning so I left my luggage at the new hotel to hold until my return. Upon my return, Cozy Room had picked up my luggage and they were waiting for me...
โUn hotel cรณmodo y familiar. Muy atentos y serviciales, se siente mรกs como alojarse en una casa. Lo รบnico a mejorar es el internet en las habitaciones.โ
โUn hotel cรณmodo y familiar. Muy atentos y serviciales, se siente mรกs como alojarse en una casa. Lo รบnico a mejorar es el internet en las habitaciones.โ
โMe preocupaba un poco el que alguien habรญa dicho que su habitaciรณn fue ruidosa, pero definitivamente no fue el caso. No sรฉ si tuvo que ver el que nos dieran una habitaciรณn en la secciรณn mรกs nueva del hotel, pero en ningรบn momento me pareciรณ que la calle fuese ruidosa. El personal es excepcionalmente amable. Hubo un dรญa en el que salimos de madrugada para una excursiรณn (algo comรบn) y nos tenรญan un lunch preparado para el camino. Tambiรฉn alguien puso que no habรญa secadora de pelo en las...
โMe preocupaba un poco el que alguien habรญa dicho que su habitaciรณn fue ruidosa, pero definitivamente no fue el caso. No sรฉ si tuvo que ver el que nos dieran una habitaciรณn en la secciรณn mรกs nueva del hotel, pero en ningรบn momento me pareciรณ que la calle fuese ruidosa. El personal es excepcionalmente amable. Hubo un dรญa en el que salimos de madrugada para una excursiรณn (algo comรบn) y nos tenรญan un lunch preparado para el camino. Tambiรฉn alguien puso que no habรญa secadora de pelo en las...
โEverything was amazing from the breakfast buffet with several options such as eggs avocados fresh cheese and the reception was top notch especially Fernandez who went above and beyond to help us and make us feel welcomed during our stay โ
โEverything was amazing from the breakfast buffet with several options such as eggs avocados fresh cheese and the reception was top notch especially Fernandez who went above and beyond to help us and make us feel welcomed during our stay โ
โThe hotel was spotless and the place is family runned; everyone was super nice and welcoming. We spent there over a week and had no issues at all. They go above and beyond to accommodate for your tours and necessities. Johan was special nice to us.โ
โThe hotel was spotless and the place is family runned; everyone was super nice and welcoming. We spent there over a week and had no issues at all. They go above and beyond to accommodate for your tours and necessities. Johan was special nice to us.โ
โI like the area safe and super convenient for uber ride and walkable places like the bank,pharmacy,food and market.close to the airport.love the breakfast the owner coco and ana makes time to explain to me whereโs a nice places to explore and see.as a solo traveler I feel safe.el-tuco hostel owner coco and ana makes me feel Iโm home and safe.thank you coco and ana for the wonderful tips and ideas.good people and good service.I would recommend this place.โ
โI like the area safe and super convenient for uber ride and walkable places like the bank,pharmacy,food and market.close to the airport.love the breakfast the owner coco and ana makes time to explain to me whereโs a nice places to explore and see.as a solo traveler I feel safe.el-tuco hostel owner coco and ana makes me feel Iโm home and safe.thank you coco and ana for the wonderful tips and ideas.good people and good service.I would recommend this place.โ