โWe have stayed at DoubleTree many times. Reception staff are always welcoming. Evgenia is always friendly and helpful. She has checked us in on our last three visits.
As a side note, we have witnessed a guest being quite rude to her and she communicated with them in such a professional manner.
We sometimes request a room up-grade and the hotel has always been able to accommodate, even if it is for a specific room, so thank you House-keeping staff.
The hotel is clean and the rooms are always...
โWe had a lovely stay in a great location looking over at the lake. The staff were really friendly and accommodating., the room was lovely and clean. Would definitely stay there again.โ
โFantastic stay. Gareth was very welcoming and friendly when we checked in. Nothing was to
much trouble for him. He got me a hairdryer, iron and ironing board when I asked him. Parking was ยฃ6.50 for 24 hrs. We stayed 2 nights. Ideal place to stay. Between the hub and shopping centre. AC was fab in our room. No kettle in room but you can purchase tea/ coffe downstairs from the machine which is ยฃ2.50 โ
โGreat little find. it was lovely to wake up and sit with a cuppa and see baby ducks, swans and squirrels. Peaceful, clean and comfortable, the staff were friendly and helpful. Didn't try any of the facilities available as it was a one night pitstop but will be returning soon to try them out.โ
โBecause of your policy you have made me break the law. I have now been given ยฃ25 off my next booking and a promise of feedback from the senior management team. โ
