고급 침구, 책상, 노트북 작업 공간, 무료 WiFi

로드웨이 인 어배너 섐페인 유니버시티 에어리어 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 242개 이용 후기 중 75개" "
평점 8 - 좋아요. 242개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 242개 이용 후기 중 38개" "
평점 4 - 별로예요. 242개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 242개 이용 후기 중 23개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This offered what I needed at a reasonable price. The bed was comfortable and there was adequate room for clothes, a desk, internet, etc. (No way to make coffee in the room.) However, my room smelled like an ashtray.
2024년 4월에 1박 숙박함
답변 제공: Alana F 님, 2024년 5월 2일
Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our hotel to offer what you needed at a reasonable price and that you enjoyed the comfortable bed and amenities provided in the room.We apologize for any inconvenience caused by the smell in your room. Ensuring a pleasant and comfortable stay for our guests is our top priority, and we will address this issue with our housekeeping team to ensure it does not happen again.Please note that we offer 24-hour coffee service in the lobby for our guests' convenience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Marc

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Alana F 님, 2024년 4월 29일
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway InnWe sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 24일
Thank you so much for the perfect 5 out of 5 score! We're thrilled that your stay met your expectations, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Ramanathan

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Overall our stay was good
2024년 4월에 2박 숙박함
답변 제공: Alana F 님, 2024년 4월 22일
Thank you so much for taking the time to let us know about your recent stay! We are happy that you enjoyed it overall. We hope you will stay with us again so that we may have the opportunity to provide you with another enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Jinesh

2024년 4월에 3박 숙박함
답변 제공: Alana F 님, 2024년 4월 22일
Thank you for the kind review! We are happy that you enjoyed your stay overall. We look forward to seeing you again next time!Alana FullerGeneral ManagerRodeway Inn

4/10 - 별로예요

Ying

2024년 4월에 1박 숙박함
답변 제공: Alana F 님, 2024년 5월 9일
Thank you for taking the time to share your feedback. We're sorry to see that your experience fell short of your expectations during your stay.We would appreciate hearing more about your specific concerns so that we can address them and improve our services for future guests. Please feel free to reach out to us directly with any additional details you'd like to share.We value your feedback and hope to have the opportunity to better meet your expectations in the future.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Gretchen

2024년 4월에 2박 숙박함
답변 제공: Alana F 님, 2024년 5월 6일
Thank you for choosing to stay with us and for sharing your feedback. We're pleased to see that you had a positive experience overall during your stay.If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future.Alana FullerHotel ManagerComfort Suites

8/10 - 좋아요

Malgorzata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean place. Unfortunately noisy at night - lots of traffic and train noise
2024년 4월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 17일
Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel to be nice and clean.We apologize for any inconvenience caused by the noise from traffic and trains during your stay. We understand the importance of a peaceful night's rest and will explore potential solutions to minimize disturbances for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more restful stay.Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Tara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had such a great stay. The room was nice and clean. The staff was friendly. We stayed for mom’s weekend at U of I and the staff went above their normal to make all of the moms feel very welcome. A few extra treats and cold drinks to keep hydrated and always asking how they can help! We will be back next year.
2024년 4월에 2박 숙박함
답변 제공: Alana F 님, 2024년 4월 15일
Thank you for choosing to stay with us during Mom's Weekend at UIUC and for sharing such a glowing review! We're thrilled to hear that you had a great stay and that our team went above and beyond to make you feel welcome.Ensuring our guests' comfort and satisfaction is our top priority, and we're delighted that our efforts made a positive impression on you. We can't wait to welcome you back next year for another fantastic stay!Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

Ayodeji Olatunji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A regular hotel with 5stars staff
2024년 4월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 15일
Thank you for choosing to stay with us and for your kind words about our staff! We're thrilled to hear that our team members provided you with exceptional service during your visit.We strive to create memorable experiences for all our guests, and we're delighted that our staff's dedication made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient stop along my trip
2024년 4월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 15일
Thank you for choosing to stay with us during your trip. We're pleased to hear that our hotel served as a convenient stop for you.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Van

가족 여행
Good 👍👍👍👍
2024년 3월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 2일
Thank you so much for the great review! We are so happy to hear that you enjoyed your recent stay. We look forward to providing you with the same pleasant experience the next time you need lodging in Urbana!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were impressed with how clean the room as well as the lobby and grounds were. The staff was friendly and everything went very smoothly.
2024년 3월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 1일
Thank you for sharing your positive feedback with us! We're delighted to hear that you were impressed with the cleanliness of our rooms, lobby, and grounds, as well as the friendly service provided by our staff.Maintaining a clean and welcoming environment for our guests is a top priority for us, and we're thrilled that we were able to meet your expectations in this regard. It's wonderful to know that everything went smoothly during your stay.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Adequate highway overnight.
2024년 3월에 1박 숙박함
답변 제공: Alana F 님, 2024년 4월 1일
Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay and found the hotel to meet your needs for overnight accommodations while passing through the area.Maintaining a clean and welcoming environment for our guests is a top priority for us, and we're thrilled that we were able to meet your expectations. It's wonderful to know that everything went smoothly during your stay.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Genaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the staff was very nice and pleasant to talk with .
2024년 3월에 1박 숙박함
답변 제공: Alana F 님, 2024년 3월 11일
We are so happy to hear that you had an enjoyable stay with us and you found the staff nice and pleasant. Thank you for taking the time to let us know about your stay. We look forward to providing you with the same great experience next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Josiah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/a
2024년 3월에 1박 숙박함
답변 제공: Alana F 님, 2024년 3월 4일
Thank you for taking a moment to let us know about your recent visit. We are glad that had an overall enjoyable stay. We will use your comments and suggestions as we continue to improve our hotel and services. We do hope that you will stay with us again on future visits to the area, so that we may have an opportunity to provide you with an even more pleasant experience. Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Alfonso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alana F 님, 2024년 3월 4일
Thank you for taking a moment to let us know about your recent visit. We are glad that had an overall enjoyable stay. We will use your comments and suggestions as we continue to improve our hotel and services. We do hope that you will stay with us again on future visits to the area, so that we may have an opportunity to provide you with an even more pleasant experience. Alana FullerGeneral ManagerRodeway Inn

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were dirty, and smelled of weed and smoke.
2024년 2월에 1박 숙박함
답변 제공: Alana F 님, 2024년 2월 23일
Thank you for taking the time to complete an online review regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Hallie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel! Rooms are large and it’s quiet! We will be returning!
2024년 2월에 1박 숙박함
답변 제공: Alana F 님, 2024년 2월 26일
Thank you so much for the great review! We are so happy to hear that you found the rooms spacious and quiet. We look forward to seeing you again next time!Alana FullerGeneral ManagerComfort Suites

6/10 - 괜찮아요

George

2023년 12월에 1박 숙박함
답변 제공: Alana F 님, 2024년 2월 15일
Thank you for taking the time to let us know about your recent stay. We apologize that we did not exceed your expectations. We hope you will visit us again, so that we may have an opportunity to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable place to stay for a good price
2024년 1월에 3박 숙박함
답변 제공: Alana F 님, 2024년 1월 19일
Thank you so much for the kind review! We are happy that you enjoyed your stay and you found it affordable. We look forward to providing you with the same pleasant experience the next time you are visiting Urbana!Alana FullerHotel ManagerComfort Suites

10/10 - 훌륭해요

Sandra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleased with the property.
2024년 1월에 1박 숙박함
답변 제공: Alana F 님, 2024년 1월 16일
Thank you for the excellent review! We are happy that you enjoyed your recent stay with us. We look forward to providing you with the same pleasant experience the next time you are in the Champaign-Urbana area!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Alana F 님, 2023년 12월 23일
Thank you for the perfect 5! We are so happy that you had a great stay. We look forward to seeing you again next time!Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

Janet

2023년 12월에 1박 숙박함
답변 제공: Alana F 님, 2023년 12월 23일
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback so that we can continue to improve our hotel and services. We hope you will stay with us again!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Kalee

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful! They made coffee for me when I had to work night shift. Would bring a pillow because they’re not very fluffy. Overall nice, quiet, and comfortable stay
2023년 12월에 2박 숙박함
답변 제공: Alana F 님, 2023년 12월 19일
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway Inn Urbana Champaign University Area.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Alana F 님, 2023년 12월 18일
Thank you so much for the kind score. We are happy that you enjoyed your stay overall. We look forward to providing you with the same pleasant experience the next time you are visiting the area!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Yamin

좋아요: 숙박 시설 상태 및 시설
My wife did not like the stained sofa.
2023년 12월에 1박 숙박함
답변 제공: Alana F 님, 2023년 12월 18일
Thank you for sharing your feedback about your recent stay with us. We are disappointed to hear that the couch in your room had a stain on it. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously, and have addressed this matter with our team to ensure that all rooms are prepared properly and all furniture in the room is in clean and good condition. Your input is valuable in helping us make improvements, and we hope to have the opportunity to provide you with a more positive experience in the future.Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 12월에 1박 숙박함
답변 제공: Alana F 님, 2023년 12월 23일
We are so happy to hear you had a great stay! Thank you for the kind words and we look forward to seeing you again next time!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Kevin

2023년 12월에 2박 숙박함
답변 제공: Alana F 님, 2024년 1월 15일
Thank you for taking a moment to let us know about your recent stay. Thank you for the positive review. We look forward to providing you with the same pleasant experience the next time you are in the Urbana area!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Alana F 님, 2023년 12월 11일
Thank you so much for the great review! We are so happy to hear that you enjoyed your stay. We look forward to providing you with the same pleasant experience next time.Alana FullerGeneral ManagerRodeway Inn

2/10 - 너무 별로예요

Christopher

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Police were here when we arrived so that was a bad sign. First room smelled so bad we decided to check out. The room also had burns on the sink countertop. Couldn’t get a refund but the desk lady gave us another room which was way better. Staff was nice but this place is brutal.
2023년 12월에 1박 숙박함
답변 제공: Alana F 님, 2023년 12월 5일
Thank you for bringing your recent experience to our attention, and we sincerely apologize for the challenges you encountered during your stay. Your feedback is important, and we want to assure you that we take it seriously.We deeply regret any inconvenience caused by the situation in the lobby upon your arrival. Please know that we are actively investigating the incident and working to prevent similar occurrences in the future.We're also sorry to hear about the unpleasant odor in your room and the condition of the sink. This is certainly not the standard we aim to uphold. Our team is addressing these issues to ensure our rooms meet the highest standards of cleanliness and comfort.Your comments will help us make immediate improvements, and we hope you'll consider giving us another chance to provide you with the positive experience you deserve.Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

Paul

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Value
2023년 11월에 1박 숙박함
답변 제공: Alana F 님, 2023년 11월 30일
Thank you for taking the opportunity to let us know how we are doing. We are glad that you found the hotel good overall and that you felt the value was worth it. We will use your feedback as we continue to improve our hotel and service. We hope to see you again!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was just what we needed
2023년 11월에 1박 숙박함
답변 제공: Alana F 님, 2023년 11월 30일
Thank you for taking the opportunity to let us know how we are doing. We are happy that we met your needs and that you enjoyed your stay. We will use your feedback as we continue to improve our hotel and service. We hope to see you again!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very clean, staff is nice and will hek6 the big
2023년 11월에 2박 숙박함
답변 제공: Alana F 님, 2023년 11월 24일
Thank you for the great review! We are happy that you enjoyed your stay. We look forward to providing you with the same pleasant experience the next time you are in the area!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Nuthana

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Smelled like cigarette smoke though property is smoke free. Carpets needs to be replaced. Friendly staff, no noise even though property is close to the highway, very basic breakfast
2023년 11월에 1박 숙박함
답변 제공: Alana F 님, 2023년 11월 24일
Thank you for taking the opportunity to do an online review of your recent stay. We apologize for the issues you experienced with odor and the carpets. You are correct that we are 100% smoke free. Any guests found to be violating this policy are asked to leave, lose their deposit and are banned from staying with us in the future. All carpeting in the hotel was just replaced this last year, however we will look for any areas that need addressed. We appreciate guests such as yourself, letting us know how we can improve, so that we can continue to provide an enjoyable experience for all of our guests. We hope you will stay with us again in the future!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Shelby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Alana F 님, 2023년 11월 20일
Thank you so much for the great review! We are happy that you had such an enjoyable stay. We look forward to providing you with the same pleasant experience the next time your travels bring you to Urbana-Champaign!Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay for parents weekend
Hotel was clean, comfortable and welcoming. Staff was very friendly. Cookies, a welcome goodie bag and cold drinks were offered upon arrival. Pastries and coffee were readily available in the morning. Close proximity to UIUC. Nice stay for our family for parents weekend!
2023년 11월에 2박 숙박함
답변 제공: Alana F 님, 2023년 11월 13일
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway Inn Urbana Champaign University Area!We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerGeneral MangaerRodeway Inn

8/10 - 좋아요

Adis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Alana F 님, 2023년 10월 31일
Thank you for the kind review! We are glad that you enjoyed your experience overall. We hope to see you again the next time your travels bring you to Central Illinois!Alana FullerGeneral ManagerRodeway Inn

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
Great price for quality of room. Just respect the staff and they'll give the same back!
2023년 10월에 7박 숙박함
답변 제공: Alana F 님, 2023년 10월 23일
Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you found our room quality to be excellent and that you had a positive experience during your stay.We truly appreciate your recognition of our staff's dedication to providing outstanding service. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay, and your kind words are truly motivating.We look forward to welcoming you back in the future, and please know that we are here to provide you with the same level of respect and excellent service that you have experienced.Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

Jane

2023년 10월에 2박 숙박함
답변 제공: Alana F 님, 2023년 10월 24일
Thank you for taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations. We will use your review as guidance as we continue to improve our hotel and services. We hope you will give us another opportunity to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 객실의 편안함
Generally fine, though the lobby smelled of smoke, and the room wasn't super fresh. Was surprised that breakfast ended at 9:00 am on a weekend.
2023년 10월에 1박 숙박함
답변 제공: Alana F 님, 2023년 10월 18일
Thank you for taking the time to let us know about your recent visit. We apologize for failing to exceed your expectations regarding odor and our breakfast offerings. We are not required to offer breakfast, as we are an economy hotel, and do not advertise it in any way. However we do want our guests to have something to start their day, and do offer grab and go items that are only out for a few hours each morning. We are sorry for any misunderstandings. We will use your feedback as we continuously strive to improve our hotel and service. We do hope you will give us another opportunity in the future to provide you with a more pleasant experience.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Alana F 님, 2023년 10월 16일
Thank you for the kind review! We are glad that you enjoyed your recent stay. We look forward to providing you with the same pleasant experience the next time you stay with us!Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Hotel smelled of smoke in the hallway. Carpet in the rooms was dirty, there were visible stains. Bedding was thin. Staff was nice.
2023년 10월에 1박 숙박함
답변 제공: Alana F 님, 2023년 10월 10일
Thank you for taking the time to let us know about your recent stay. We apologize for the issues you experienced with odor and cleanliness. All of the room carpets get cleaned at least once every 4-6 weeks on a rotating basis, and spot cleaned when needed. We will share your review with our team to ensure that they are addressing these issues correctly. We do hope that you will choose to give us another opportunity to provide you with a more pleasant experience the next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

2/10 - 너무 별로예요

Jose

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Alana F 님, 2023년 10월 9일
Thank you for taking the time to let us know about your recent stay. We apologize that we failed to exceed your expectations. We hope you will give us another opportunity to provide you with a more enjoyable experience the next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

4/10 - 별로예요

Ava

2023년 10월에 1박 숙박함
답변 제공: Alana F 님, 2023년 10월 31일
Thank you for taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations. We will use your review as we continue to improve upon our hotel amenities and service. We hope you will choose to give us another opportunity to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Juan

2023년 10월에 1박 숙박함
답변 제공: Alana F 님, 2023년 10월 27일
Thank you for the kind review! We are happy that you enjoyed your stay overall. We hope you will visit us again soon!Alana FullerGeneral ManagerRodeway Inn

4/10 - 별로예요

Donna

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The horrible smell of this hotel far outweighs anything decent about it. It is incredibly musty, so much so that the entire establishment had an air of disgust. I have never felt so unclean in and after a shower. It was also very noisy and seems to attract a crowd that is late to slumber. We couldn’t wait to leave in the morning, to breath the fresh air and sit on a surface that was not in tatters or suspiciously crusty. The guy who checked us in was pleasant.
2023년 9월에 1박 숙박함
답변 제공: Alana F 님, 2023년 9월 25일
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Barb

2023년 9월에 2박 숙박함
답변 제공: Alana F 님, 2023년 10월 9일
Thank you for the kind review! We are glad that you enjoyed your stay overall. We hope you will stay with us again the next time you visit the area!Alana FullerGeneral ManagerRodeway Inn

6/10 - 괜찮아요

david

단체 여행
a little rough but do able
2023년 9월에 3박 숙박함
답변 제공: Alana F 님, 2023년 9월 18일
We appreciate you taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations, but are glad that you enjoyed some of your stay. We hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the price it was an above average stay. Clean rooms friendly staff quiet facility.
2023년 8월에 1박 숙박함
답변 제공: Alana F 님, 2023년 9월 7일
Thank you for the kind review! We are happy to hear that you found the your stay to be quiet, clean, friendly and affordable. We look forward to hosting you again the next time your travels bring you to the area!Alana FullerGeneral ManagerRodeway Inn