“Staff, accommodation and food were great, though staying for 10 days we virtually had every dish from The Ocean menu! It did get a bit boring! The Mexican restaurant was very noisy and service was poor, and we only went there once because of that.
Disappointed that we weren’t told beforehand about the lack of Spa activities due to staff illness. We were looking forward to the odd experience and they were not available unless we went into St Peter Port.
The road closure was also a problem which...
“The hotel is situated pretty much at the top of the island. This isn’t a problem because the taxi service is fine and it’s a wonderful walk. The only thing I’d say, though, about the hotel itself is that, while it is very clean, it is dated. The room where we stayed was an attic, essentially, which meant that it got pretty hot pretty quickly. The air-conditioning in the room was adequate, but not terrific.
Further there is no elevator; so if you have any mobility problems, you’re out of luck...
“We really were impressed by the entire business. Staff , food , gardens , and our comfortable bedroom. The air con especially came in handy. We couldn’t fault the entire experience and would highly recommend it to anyone . Thanks all”
“The room has lovely sea views but the carpet is heavily stained and the decor generally quite tired. The room was also incredibly hot despite being offered a fan by the helpful staff. It is a great hindrance that the windows cannot be opened more than a few inches.
For a hotel of this reputation and in this price range, air conditioning should be incorporated throughout.
The ground floor area and amenities like the pool are wonderful, as are the friendly staff.
The fabric of the hotel (e.g....
“Lovely clean room, staff very helpful, had a meal on first night was good quality bar area quite dark but restaurant was busy. Would stay again if visiting the island”