Again this property delivers professionalism. Have stayed >20 times here. Only 1 booking issue but was immediately solved by Joanne the manager of the three sites. I travel for work regularly and personal in China including Beijing, Shenyang, Shanghai, Nanjing.... This hotel is by far the best I have found for service and it is very clean and modern. The price is very good compared to service and conditions of other hotels. Best hotel I’ve stayed at in China including the 5 stars in Shanghai.