시즌별로 운영되는 야외 수영장, 10:00 ~ 22:00 오픈, 일광욕 의자
예약 가능 여부 확인

퀄리티 인 마운트 플레전트 - 찰스턴 여행 후기

2.5 out of 5
퀄리티 인 마운트 플레전트 - 찰스턴
310 Johnnie Dodds Blvd., Mount Pleasant, SC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 413개" "
평점 8 - 좋아요. 1004개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 136개" "
평점 4 - 별로예요. 1004개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 70개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족. 1성급 inn이라고 해서 기대하지 않았는데 전체적으로 한가롭고 쾌적했음. 깨끗한 편. 주변 방이 다 비어있는 2층 방이라 방 바로 앞에 차를 대고 편리하게 짐을 옮길 수 있었음. 전자렌지도 있어서 편리했고 조식도 코로나19로 패키지별로 가져와 각자 방에서 먹을 수 있도록 했음.
2020년 12월에 1박 숙박함
답변 제공: . 님, 2021년 1월 14일
We thank you and I am very glad t know you had a clean and comfortable stay. We do hope you will visit with us again when your in the area again.

6/10 - 괜찮아요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and good place to stay for a night or two. Property is well-lit at night and in a fairly quiet area while also close to downtown Charleston.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 22일
We thank you very much and hope to see you again.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent breakfast choices. Door to room had gap which allowed humid air to permeate room.
2024년 5월에 4박 숙박함
답변 제공: GM 님, 2024년 5월 22일
I am very sorry about that we will continue to work to make necessary corrections and hope to see again soon.

8/10 - 좋아요

Robin

Very clean, office manager very helpful and informative
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Thank you so much and please do visit with us again if your in the area.

6/10 - 괜찮아요

Khaalida lynn

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Check in was horrible . Agent continued to run my card then realized I pre paid.. I pray that the deposit goes back and it wasn’t multiple deposits on my card. Agent complained about checking in guest..hospitality and at least a pleasant attitude was none existent…200 dollars a night to be treated like a burden was not what I was expecting.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 22일
I am very sorry that you had this negative interaction. This is not how our agents are trained. We will continue to work to make necessary corrections and hope to see again soon.

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
We thank you very much and hope to see you again.

6/10 - 괜찮아요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Good breakfast. Clean.
2024년 5월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 20일
We thank you very much and hope to see you again.

8/10 - 좋아요

Dana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very personable staff and the room was very clean!! Would definitely stay here again!
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 20일
We thank you very much and hope to see you again.

8/10 - 좋아요

Lynn A

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold on bathroom tile in shower. Strong smell of perfume in the room. Noisy air conditioner. Otherwise fine!
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 15일
I am very sorry for the issues you had. I will loook into this and make necessary corrections. We do hoprmyou will visit again.

2/10 - 너무 별로예요

Marilyn

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff rude and uncooperative. Key unlocked door but door stuck and had to move hanlde and shove on door to open. Cannot use available htmi port for firestick. Staff was rude when i asked if there was something i could do. Batteries needed to be replaced in remote and she told me i had to come to office and my room in very back
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 13일
I am very sorry for the inconvenience you had. I will share with staff to make sure we are handling these issues correctly.

10/10 - 훌륭해요

Daiva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was comfortable. Breakfast had many options that pleased everyone in our group.
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 22일
Fanatastic! I am glad we were able to accommodate all in your party. Please come see us again.

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태
Hotel & pool area was very clean.
2024년 5월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 13일
We thank you and hope to see you again soon.

10/10 - 훌륭해요

Herbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a long hard day of driving and just wanted to relaxe. I misunderstood some details and the friendly staff made sure i was taken care of. I was very pleased the room was clean, quite, and comfortable. The breakfast was good . Staff was very professional. I would definitely recommend the stay there. It is perfectly positioned for a visit to the beautiful city of Mt. Pleasant. Thank you. The Moore family
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 9일
We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 - 좋아요

Peter 님, Clover

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was decent for the price. It got a little loud at night due to some guests being outside partying, but it wasn’t the worst thing. The location is perfect.
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 9일
We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

6/10 - 괜찮아요

Maryanne

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The quality of the hotel was not very good. I do not remember a Quality Inn in this poor of condition. The staff was friendly though.
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 9일
I am very sorry for the inconvenience you had. We are working on property improvements and hope you will try us again.

6/10 - 괜찮아요

Elaine 님, Bridgewater

가족 여행
Average at best.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean, the breakfast was excellent for a hotel breakfast and the staff were pretty nice!
2024년 5월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 6일
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 - 너무 별로예요

Wenrong

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we check in at 3pm, the room was not ready and we waited for 1 hour. And no one let me know when it was ready. I have to ask again and again. And they didn't be nice and show respect to us. Just tell me I DON'T KNOW when it was ready. And when I ask how I can know when it would be ready, the answer was still I DON'T KNOW.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

matt

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Jenny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great place to stay centrally located to beaches and downtown Charleston.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 6일
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 - 괜찮아요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t desk employee was having a rough day? Kinda rude and seemed like she had better things to do
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 30일
I am very sorry for the inconvenience you had. I will speak with desk clerks to ensure we are treating guest with respect and being courteous. We do hope you will give us another try.

2/10 - 너무 별로예요

jeffrey

가족 여행
They had to re key our cards 3 times. We got locked out of room twice. Room was clean but old looking. Bathroom wasn’t filthy but wasn’t close to clean.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 30일
I am very sorry for the issues and will work hard to resolve the problem. We do hope you will visit again.

10/10 - 훌륭해요

Gurcharan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the welcome and professional front desk even at 1030 in the night. The lady was very nice and directed me to Coffee kiosk and asked me if Ibwabted more water bottles. Small courtesies go a long way.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 30일
We thank and appreciate you so much. We hope you will visit again soon.

10/10 - 훌륭해요

mary

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Faith the woman at the front desk was very helpful and friendly. The kids had fun in the pool. We would stay here again.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 30일
We thank you so much and hope you will visit again soon.

10/10 - 훌륭해요

Roy 님, Mactier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 29일
We thank you for staying with us and hope to see you again

6/10 - 괜찮아요

Andre

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 29일
We thank you for staying with us and hope to see you again.

10/10 - 훌륭해요

Linda

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Awesome! We thank you very much and hope to see you again.

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
We thank you for staying with us and hope to see you again.

8/10 - 좋아요

Paige

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 17일
We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

6/10 - 괜찮아요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our stay was fine but we were afraid to take off our shoes & walk on the carpet in our room as it felt damp & dirty
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Very sorry for the issue. We willlook into it and make corrections. We do hope you will visit with us again.

10/10 - 훌륭해요

Marybeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything, we will come again.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 26일
We thank you so much and look forward to you coming again.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area right near main highways.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Thank you and please do come visit again.

10/10 - 훌륭해요

Adriana 님, college point

단체 여행
The hotel was clean, friendly, faith was very helpful and funny. The pink lemonade was great.
2024년 4월에 6박 숙박함
답변 제공: GM 님, 2024년 4월 26일
Thank you so much and please come visit again.

10/10 - 훌륭해요

Ellen E.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is very close to everything that Charleston has to offer in a very quiet, safe setting.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 26일
We thank you so much and hope to see you again.

10/10 - 훌륭해요

Auburn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and the staff were really nice!! The breakfast was actually one of the best I’ve had in a hotel!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mt. Pleasant - Charleston. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
First room, blind didnt close completely. Went to desk and asked for a new room. This was cheerfully done by the staff. Breakfast was good and tasty. Three out of 4 ice machines didnt work.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 23일
I am very sorry for the issue with the ice machines. I will look into this and make corrections. WE do hope you will visit again.

10/10 - 훌륭해요

Hunter

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a good place to stay if you have a tournament at Shipyard 16-20 min drive to the park.
답변 제공: GM 님, 2024년 4월 23일
Glad you had a good visit ,hope to see you next tournament.

10/10 - 훌륭해요

Linda B 님, Winston-Salem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay here, very clean and had a wonderful breakfast.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 23일
We thank you so much and cant wait to have you back with us.

4/10 - 별로예요

Tiffany

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Housekeeping was wonderful. Front desk not friendly never greeted. Would not allow you to check in even with early check in until 3 pm. My moms room was available since esrly morning and they still made her wait until 3 and we even requested esrly check in. Asked for towels and was told have to get from housekeeping asked where i could find them. Was told not sure when they even arrive.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 23일
I am very sorry for the confusion. When requesting an early check in, it is just that a request. The desk ladies cant check you in until housekeeping gives the all clear. I will speak with the staff and make sure they are relaying room availability correctly as well as linen request. I thank you for taking the time to let us know of the inconvenience and we will work hard to correct these infractions so that it does not continue to happen. We do hope you will give us another try.

10/10 - 훌륭해요

gene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 23일
We thank you so much and cant wait to have you back with us!!

10/10 - 훌륭해요

Ann-Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 20일
We thank you very much and hope to see you again!

10/10 - 훌륭해요

Teresa 님, Tremonton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I little expensive for an average hotel.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
We thank you for staying with us and hoepe to see you again.

6/10 - 괜찮아요

Jemma

아이를 동반한 가족 여행
Bathtub was old and faucet was broken. We stayed for 2 days and both kids were sick after 1 night. Mold I’m assuming
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 18일
I am very sorry for the issues you had. We thank you for letting us know. We will look inot the concerns you shared and make adjustments and corrections where needed.We thank you for staying with us and hope to see you again.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for a couple nights!
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 18일
We thank you for staying with us and hoepe to see you again.

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient Location. Hot Breakfast.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
We thank you for staying with us and hoepe to see you again.

6/10 - 괜찮아요

Jo-Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Breakfast dining room was extremely small, cramped, and very busy. Lobby should be smaller, dining space larger. Toilet in the room didn’t flush well. Shower head and water diverter needs changing
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Thank you for sharing this. We are currently wirking on updates.We thank you for staying with us and hope to see you again.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The breakfest was great but a few things could have been fixed in the room
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 18일
We thank you for staying with us and hoepe to see you again. Thank you for sharing this. We are currently working on updates.

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Stay A
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 15일
We thank you very much and hope to see you again.

4/10 - 별로예요

David

2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 6일
I am very sorry for the issues you had.On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was good and met the needs for an unplanned/unexpected stay. Affordable compared to the area.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 15일
We thank you very much and hope to see you again.