책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

컴포트 인 다운타운 찰스턴 여행 후기

2.5 out of 5
컴포트 인 다운타운 찰스턴
144 Bee St, Charleston, SC

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 306개" "
평점 8 - 좋아요. 1005개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 193개" "
평점 4 - 별로예요. 1005개 이용 후기 중 124개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 80개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Evonne 님, San Diego

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located in major medical district and inexpensive. Dash-Carta is next door for access to free bus transportation to and through major French Quarter, Historic District and don’t miss tours (e.g. Fort Sumter or Aquarium). Just not walking distance to any restaurants or stores.
2024년 4월에 7박 숙박함

8/10 - 좋아요

zhiying

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an older property but it was clean and the bed was comfortable. Staff addressed questions quickly. Breakfast was tasty. It was a bit noisy in my room when people were in the hallway and the parking lot even with valet services is a little wonky but overall I had a good experience. Would stay here again.
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Mark

2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Deborah

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management was very friendly. Demarco was extremely helpful. New front desk person was very nice too. Everything was clean and nice. Very convenient to MUSC Hospital which was important as wife had surgery. Definitely recommend! Stay was perfect!
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

MARY 님, Miami beach

단체 여행, 출장 여행
Parking was a nightmare unless you used the Valet, but the staff was very nice
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for taking the time to share your experience with us! Your feedback helps us strive for excellence in hospitality. We deeply appreciate your kind words about our friendly staff. Regarding parking, we understand your concerns and apologize for any inconvenience. We'll work diligently to improve this aspect of our service. We hope to welcome you back soon for an even more enjoyable stay!

8/10 - 좋아요

brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and close
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for choosing Comfort Inn Downtown Charleston and for sharing your experience with us! Your feedback is truly appreciated as it helps us continually improve. We're delighted to know you had a comfortable stay. Your satisfaction is our utmost priority, and we are grateful for your insights. Looking forward to welcoming you back soon for another delightful stay!

8/10 - 좋아요

Veronika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, friendly staff
2024년 4월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you for taking the time to share your experience! We're thrilled to hear our downtown Charleston location and friendly staff helped create a comfortable stay for you. We appreciate you choosing us, and we look forward to welcoming you back for another smile-worthy stay soon.

6/10 - 괜찮아요

Donna Kay

별로예요: 청결 상태
While the location and price were reasonable for the area, the property needs painting and updating and the room needed a good, deep cleaning.
2024년 4월에 3박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you sincerely for sharing your experience with us. Your feedback is invaluable in our quest to continually enhance our guests' comfort. We're delighted you found our location and pricing to your satisfaction. Your comments about our property's upkeep and cleanliness are duly noted. Rest assured, we're already planning refreshing updates to ensure your next stay exceeds expectations. At Comfort Inn Downtown Charleston, providing a serene haven is our utmost priority. We look forward to welcoming you back to a refreshed and rejuvenated Comfort Inn Downtown Charleston soon.

10/10 - 훌륭해요

Stacy

가족 여행
Great stay!
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you sincerely for sharing your delightful feedback! We're thrilled you had a great stay with us at Comfort Inn Downtown Charleston. Your satisfaction is our utmost priority, and we're overjoyed to have met your expectations. Your kind words truly inspire us to continue our commitment to excellence. We're here to make your future visits just as exceptional.

8/10 - 좋아요

Matt B

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is a little dated and I'm not really sure what makes this hotel think that they can charge "resort fees". Just because they have a pool, does not make it a resort. But overall the place was fine. I felt safe my entire visit. Staff was great.
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you for choosing Comfort Inn Downtown Charleston and for taking the time to share your valuable feedback. We're thrilled to hear that you felt safe throughout your visit and that our staff left a positive impression. As for the resort fees, we understand your perspective and will review our policies to ensure clarity. Your insights are invaluable as we aim to exceed expectations. We look forward to welcoming you back for another delightful stay!

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is a older hotel but it is very clean and staff was friendly and very helpful.
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you for choosing Comfort Inn Downtown Charleston and sharing your experience! Your kind words about our cleanliness and the warmth of our staff are deeply appreciated. We're honored by your recognition of our team's friendliness and helpfulness. Rest assured, we remain committed to maintaining these standards and ensuring every guest feels valued and cared for. Your kind words fuel our commitment to providing comfort. We eagerly await your return for another delightful stay!

8/10 - 좋아요

Bradley

연인과의 여행
좋아요: 직원 및 서비스
Good price and on the bus line to all the cool downtown spots.
2024년 4월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you for sharing your experience with us! We're thrilled to hear you enjoyed our convenient location and affordable rates. Your satisfaction is our priority, and we're delighted to be your gateway to downtown charm. At Comfort Inn Downtown, we strive to offer comfort beyond just a place to stay; it's our commitment to ensuring every guest feels welcomed and valued. We eagerly anticipate hosting you again soon!

4/10 - 별로예요

Anastancia J

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Didn’t like being charged extra for daily resort fee, and we were not in a resort, the room was too small, and tiny beds not much for kids to do.
2024년 3월에 5박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you for sharing your feedback. We deeply apologize for any inconvenience caused by the resort fee; we aim for transparency in our charges. Your comfort is paramount to us, and we'll explore options to enhance room space and amenities for families. Rest assured, we're committed to creating a more enjoyable stay for you next time.

10/10 - 훌륭해요

Karry

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Front desk was amazing.
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you immensely for your heartening feedback! We're thrilled to learn of your delightful experience with our front desk team. Ensuring your comfort is our guiding star, and it brings us immense joy to know we hit the mark. We deeply value your feedback as it helps us continually enhance our services. Please do visit us again soon for another memorable experience

2/10 - 너무 별로예요

Aleksander

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hair all over the bed and pillow with lipstick. Very uncomfortable bed
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 9일
Thank you for sharing your experience. We appreciate your feedback and are truly sorry for the inconvenience. Rest assured, we've addressed the cleanliness issue and enhanced our quality control. Your comfort is our priority, and we're committed to exceeding your expectations on your next visit.

4/10 - 별로예요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Actually we give only two stars because it's way too expensive for what you get. But that's probably because it's close to downtown Charleston, but unfortunately not close enough to walk.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 7일
Thank you for sharing your insights with us. We deeply value your perspective and regret any inconvenience caused by our pricing and location. Our aim is to offer a blend of affordability and convenience, striving to ensure every guest enjoys the charm of downtown Charleston. Your feedback inspires us to enhance our offerings and we look forward to welcoming you back soon for another delightful stay!

4/10 - 별로예요

Stephanie 님, Washington

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do I begin! This hotel is VERY OUTDATED!!!! If you have other options ( and you do) Do Not Stay here. That place is filthy. The front entrance is very worn and old looking, the entrance stairs are broken in chips pieces, that carpet is stuck to the ground. I have no idea why they charge a resort fee!? There's ARE NO AMENITIES other than a free breakfast...not good Our room smelled like a dog! I had to get Lysol, air fresheners and scented candles for our entire stay. The bathroom was simply dirty!! Hair every where, the bottom of the toilet had so much hair around it. Lots of Body hair or dog hair was in the tub so clearly housekeeping did not even rinse the tub out let alone cleaned it . There was trash already on the floor when we checked in, ( in the bathroom and under the work desk) that shower curtain should be in the trash! It was filthy and the whole thing was torn!!!I'm surprised it was still hanging on. The dollar store has plenty.. Expedia, you should remove this hotel from your list....it is old and dirty!! I would never, ever stay there again! I tried getting my resort fee reimbursed, they charge $15 a day and again Why???
2024년 3월에 3박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 7일
Thank you for sharing your experience with us. We truly appreciate your feedback as it helps us improve. We apologize for the inconvenience you encountered during your stay. Rest assured, we're taking immediate action to address all concerns mentioned. Your comfort is our priority, and we're committed to exceeding your expectations on your next visit.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to MUSC
2024년 3월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 7일
Thank you for choosing Comfort Inn Downtown Charleston for your stay! We are delighted to hear that you found our location convenient, especially near MUSC. Your satisfaction is our utmost priority as we strive to provide comfort and convenience to all our guests. We appreciate your kind words and value your feedback. It's guests like you who inspire us to continually improve and exceed expectations. We look forward to welcoming you back for another exceptional experience soon!

6/10 - 괜찮아요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The service was great. We had to valet the car every time we came and went, which I thought was going to be annoying, but the way they have it set up is really efficient and we never had to wait more than 2 min. Breakfast was good. The rooms are a little run down and there’s not much to do right around the hotel but to get to where we needed to be was only a 8 min drive.
2024년 3월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 7일
Thank you for choosing Comfort Inn Downtown Charleston and for sharing your valuable feedback. We are thrilled to hear that you appreciated our efficient valet service and enjoyed our breakfast offerings. Your satisfaction is our top priority, and we apologize for any inconvenience caused by the room's condition. Rest assured, we are constantly striving to enhance our guests' experience. We eagerly await your return for another delightful experience at Comfort Inn Downtown Charleston!

6/10 - 괜찮아요

Mary Kate

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We had a lot of extra room with the pullout couch. The beds weren't that comfortable and they were doubles vs queens so sleeping was tight for 2 people. Otherwise it was fine for being downtown Charleston.
2024년 3월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you found our pullout couch accommodating. We apologize for any discomfort caused by the size of the beds. Rest assured, Your feedback helps us grow and serve you better. Looking forward to welcoming you back soon!

4/10 - 별로예요

Michelle

출장 여행
별로예요: 청결 상태
Paying a “resort fee” after having paid in full for the stay online. Also, long straight hairs on bed (not mine).
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the resort fee and the hair on the bed. Your comfort is our priority, and we're taking immediate steps to address these concerns. We appreciate your valuable feedback as it helps us improve our services and ensure a delightful stay for all our guests.

8/10 - 좋아요

Ed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was very good, enjoyed it very much. The cookies and chocolates in the afternoon were also very tasty. Joseph did a great job valeting the car when needed.
2024년 3월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for your delightful feedback! Joseph and our team are thrilled to hear you enjoyed our breakfast spread and afternoon treats. We aim to provide comfort and joy in every detail. Your kind words inspire us to keep shining. Looking forward to welcoming you back soon!

6/10 - 괜찮아요

Vivian

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for sharing your experience with us. Your feedback helps us enhance our services. We're committed to ensuring your comfort and satisfaction at Comfort Inn Downtown Charleston. Your constructive insights inspire us to continuously improve. We eagerly anticipate your return to exceed your expectations!

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for choosing Comfort Inn Downtown Charleston for your stay. We value your feedback and sincerely apologize for any inconvenience you experienced. Rest assured, we're committed to ensuring your comfort and satisfaction. Your comfort is our priority, and we look forward to welcoming you back for a truly exceptional experience.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very short stay but no issues. Clean and tidy.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 22일
Thank you for choosing Comfort Inn Downtown Charleston for your recent stay. We're delighted you found everything clean and tidy. Your comfort is our top priority, and we're thrilled to hear we met your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay soon.

10/10 - 훌륭해요

Chie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No issues! Enjoyed our stay.
2024년 3월에 3박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 22일
Thank you for your glowing review! We are delighted to have had the pleasure of hosting you at Comfort Inn Downtown Charleston. Your satisfaction is our ultimate goal, and we're thrilled to have met your expectations with our hospitality and amenities. Your feedback is invaluable to us as we strive to ensure each guest feels at home. Rest assured, your comfort remains our top priority. We look forward to welcoming you back for another exceptional stay.

6/10 - 괜찮아요

Nilo

2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 10일
Thank you for sharing your experience with us. We appreciate your feedback, as it helps us strive for excellence. We're sorry for any inconveniences you encountered during your stay. Rest assured, we're diligently addressing the areas you mentioned to ensure a more comfortable experience for all our guests. Your comfort is our top priority, and we hope to welcome you back soon for an even better stay.

8/10 - 좋아요

Judy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The price was good for being walking distance to historic Charleston. But the area was very busy and underwork. Parking was very limited which was unfortunate. Also completely avoid the KFC nearby it was horrible service.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 19일
Thank you for choosing Comfort Inn Downtown Charleston and sharing your experience. We're delighted you found our location convenient for exploring historic Charleston. We're sorry to hear about the challenges with parking and nearby amenities. Rest assured, we're addressing these concerns to ensure a seamless stay for all our guests. We appreciate your patronage and look forward to welcoming you back soon!

4/10 - 별로예요

Click spier.ciatabmicirreles.tk Go

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Light fixture fell from our ceiling when I opened the bathroom door and almost hit my head. Told staff they put the same exact fixture back one (same damage from previous he first fall) and it fell right back down again almost hitting me.
2024년 3월에 3박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 15일
Thank you for sharing your experience. We're grateful for your feedback. Your safety is our top priority, and we're addressing the fixture issue immediately. We're committed to ensuring your next stay is flawless. Looking forward to welcoming you back.

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Breakfast Buffet Manager, food options, focus on quality and service were amazing! She was very friendly! Also the front desk staff tried came through when I called them frantic to secure any other room the next day. We couldn’t sleep well at all on the flat, sunken, squeaky old King mattress. The Night Manager called after all check-ins and offered keys to a double bed room immediately. But being midnight we didn’t chose to bother. At 7 am we gladly switched. Valet parking was a surprise. We would surely return!
2024년 3월에 2박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 3월 14일
Thank you immensely for your delightful feedback! We're thrilled to hear about your fantastic experience with our breakfast buffet and our dedicated staff. Your satisfaction is our top priority, and we're honored to have exceeded your expectations. Your constructive criticism regarding the mattress has been duly noted, and we apologize for any discomfort caused. Rest assured, we're committed to ensuring every aspect of your stay meets our high standards of comfort. Your comfort is our mission, and we look forward to welcoming you back for another exceptional experience soon!

6/10 - 괜찮아요

ling

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 14일
Thank you for choosing Comfort Inn Downtown Charleston, and for taking the time to share your thoughts with us. Your feedback is truly appreciated as it helps us strive for excellence. We apologize for any aspects that fell short of your expectations during your stay. Your comfort is our top priority, and we're dedicated to creating memorable stays for all our guests. We look forward to welcoming you back soon for an even more delightful experience.

6/10 - 괜찮아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were very pleasant and helpful. My only complaint is the very dated room. As long as you have no high expectations of luxury the property is ok.
2024년 3월에 1박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 3월 12일
Thank you for sharing your experience with us! Your kind words about our staff truly warm our hearts—they're the heart and soul of our hotel. We sincerely apologize for any inconvenience caused by the dated room. We're committed to continuous improvement, ensuring our guests experience comfort and satisfaction. Your feedback is invaluable as we strive to enhance our guests' experiences. Rest assured, your comfort remains our top priority. Looking forward to welcoming you back for an even better stay!

6/10 - 괜찮아요

Terrence 님, Roscoe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was ok nothing special elevators loud to short of a breakfast offer some loud guests people asked me where they check in at as no signs or obvious entry to lobby
2024년 3월에 1박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 3월 12일
Thank you for sharing your experience with us! Your insights are valuable as we strive to enhance our guests' comfort. We appreciate your patience with the elevator noise and understand the importance of a peaceful stay. We're enhancing our breakfast options to better suit our guests' preferences. Regarding check-in, we're improving signage to ensure a seamless arrival experience. At Comfort Inn Downtown Charleston, we're committed to ensuring every guest leaves with a smile.

6/10 - 괜찮아요

Cynthia

가족 여행
좋아요: 직원 및 서비스
After 9pm there is not enough parking. We were asked to park in the back of the property near the dumpsters. All spaces were full and valet parking was overflowing.
2024년 3월에 3박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 11일
Thank you for choosing Comfort Inn Downtown Charleston! Your insights matter, and we appreciate the time you took to share your experience. We regret any inconvenience you faced with parking. We're planning more spaces to ensure seamless parking, even after 9 pm. Your feedback helps us improve. Looking forward to welcoming you back for an even more delightful stay!

10/10 - 훌륭해요

Candace 님, Saint Helena Island

연인과의 여행, 출장 여행
Parking by the valet is very slow. There are never any spaces for parking so you have to valet.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 11일
Thank you for choosing Comfort Inn Downtown Charleston for your recent stay. We're thrilled you enjoyed our valet service, even if the parking process was a tad leisurely. Our team is working on enhancing the efficiency to ensure a swift experience. Rest assured, we're reviewing our parking options to address the space challenge. At Comfort Inn, we thrive on creating a haven of comfort, and your input helps us get even closer to perfection. We look forward to welcoming you back for an even more delightful experience!

8/10 - 좋아요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
In need of cosmetic upgrades. Rooms looked their age. Was informed by staff that entire hotel to be refurbished summer 2024.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 11일
Thank you for sharing your thoughts on your recent stay. We appreciate your keen eye and valuable suggestions for cosmetic upgrades. We're thrilled to share that we are planning for a stunning refurbishment in summer 2024! Your feedback is our guiding star. Rest assured, we're committed to ensuring your next visit exceeds expectations. Your comfort is our mission, and looking forward to welcoming you back for an enchanting experience.

6/10 - 괜찮아요

Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Paid almost 500 for 3 nights and the pool wasn’t working maybe a heads up or discount should be included if the pool isn’t working especially since it was it advertised that it was working and is a nice roof pool
2024년 3월에 3박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 11일
Thank you for sharing your experience with us. We truly appreciate your valuable feedback. We apologize for any inconvenience caused during your stay. Your suggestion about a heads-up or discount for the pool situation is brilliant! Rest assured, we're working on enhancing our communication. Your comfort is our priority, and we're dedicated to making every stay memorable. We hope to welcome you back soon for a flawless experience.

8/10 - 좋아요

trudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ran out of breakfast food
2024년 3월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 6일
Thank you for your review! We appreciate your feedback and apologize for the temporary breakfast inconvenience. We're already whipping up solutions to ensure a smooth flow every morning. We hope to see you back soon delightful experience.

8/10 - 좋아요

Lamberto

출장 여행
Limited self parking
2024년 3월에 1박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 3월 5일
Thank you for choosing Comfort Inn Downtown Charleston! Your rating encourages us to keep delivering the comfort you deserve. We appreciate your feedback on limited self-parking – rest assured, we're exploring ways to enhance this aspect for an even smoother stay. Our commitment is to provide exceptional comfort, and your valuable insights guide us in achieving just that. Looking forward to welcoming you back for an even more delightful stay!

6/10 - 괜찮아요

Michelle

2024년 2월에 4박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 22일
Thank you for choosing Comfort Inn Downtown Charleston for your recent stay. Your feedback is genuinely appreciated as it helps us improve. We're committed to providing comfort, and we'll address the concerns you raised to ensure a better experience next time. We hope to welcome you back soon for an even more enjoyable stay.

2/10 - 너무 별로예요

John

별로예요: 편의 시설/서비스
The staff wasn’t present when I left, the showerhead had mold on it. The room was very outdated and smelled of mildew. The bathroom was not cleaned, and the floor was disgusting. My recommendation would be never to go there again.
2024년 2월에 1박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 3월 5일
Thank you for taking the time to share your thoughts with us. We regret any inconvenience caused during your stay and sincerely apologize for the oversight. Rest assured, we've addressed the issues you highlighted, ensuring a more delightful experience. We're committed to making every guest's stay extraordinary. We appreciate your understanding and hope to welcome you back for a truly refreshing experience.

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was very pleasantly surprised after reading some negative reviews. Our room was clean and comfortable. Desk staff were nice. Valet nice but basically had their noses in their phones the whole time.
2024년 2월에 3박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 3월 5일
Thank you for choosing Comfort Inn Downtown Charleston! Your delightful feedback warms our hearts. We're thrilled you found our room clean, and comfortable, and our staff welcoming. Our apologies for any distraction caused by our valet team. Rest assured, we're addressing this for a seamless experience. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly front desk staff.
2023년 12월에 3박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 2월 29일
Thank you for gracing us with your presence! Our team at Comfort Inn Downtown Charleston is over the moon knowing you found our front desk staff friendly. Your satisfaction is our compass, and your kind words fuel our commitment to comfort. We hope to welcome you back for another extraordinary stay!

2/10 - 너무 별로예요

Lesa

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was given a room with a single bed when I reserved and 2 doubles a sofa bed. No big deal. Fixed that. Next day I have a whole family randomly walk into my room as I was resting from my Childs heart surgery. The manager, Mike. Had zero comprehension as this is ridiculously beyond a safety concern, giving a very nonchalant "sorry" like it’s no big deal. Fast forward to later when I’ve called 4 times for towels an a backed up toilet and again, zero sense of urgency, a nonchalant sorry again, and when I asked for a corporate number he refused and said I could “look up Choice” because he doesn’t know what I expect. Plunger just arrived. I have to clear the clog myself.
2024년 2월에 2박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 2월 29일
Thank you for sharing your experience. We extend our sincerest apologies for any inconvenience during your stay. Rest assured, your feedback is invaluable, and we're addressing the lapses in service immediately. Your comfort is our utmost priority. We appreciate your understanding and hope to welcome you back for an impeccable stay.

8/10 - 좋아요

Ellwood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking is limited at this location. And, the facility is not convenient to downtown Charleston and the many good restaurants and attractive tourist venues. But, the staff is friendly and helpful. Also, the room was clean and very functional.
2024년 2월에 1박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 2월 29일
Thank you for sharing your experience with us! Your insights are truly appreciated. We're thrilled to hear you found our staff friendly and the room clean and functional. We understand your thoughts on parking and proximity to downtown. We'll keep working to enhance these aspects. Charleston's charm is just a short drive away, and we hope you explore more next time. Looking forward to hosting you again soon, and exceeding expectations!

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was clean, breakfast was ok. Housekeeping didn’t come once during the 5 day stay. Highway behind building was VERY noisy.
2024년 2월에 5박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 2월 29일
Thank you for choosing Comfort Inn Downtown Charleston! Your insights are truly appreciated. We're thrilled you found the room clean and breakfast satisfactory. We're sorry for any oversight with housekeeping and the highway noise. Rest assured, we're addressing these issues to ensure a more serene stay next time.

8/10 - 좋아요

Theodore 님, Spring Hill

2024년 2월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 21일
Thank you for sharing your feedback with us! We're delighted to hear that you had a pleasant stay at Comfort Inn Downtown Charleston. We appreciate your valuable insights, and we'll certainly strive to enhance your experience even further. Our team aims to provide a comforting atmosphere and impeccable service to all our guests. Looking forward to welcoming you back soon for another delightful stay!

6/10 - 괜찮아요

Gayle

가족 여행
별로예요: 숙박 시설 상태 및 시설
This property is old and dreary. New furniture is needed. Would never stay here again
2024년 2월에 1박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 2월 29일
Thank you for choosing Comfort Inn Downtown Charleston! Your feedback is valuable. We appreciate your candor and understand your desire for a refreshed ambiance. We're currently planning a makeover to add a dash of modern charm. Your comfort is our top priority, and we look forward to the chance to welcome you back to an even cozier stay!

6/10 - 괜찮아요

Carrie 님, Springfield

연인과의 여행
좋아요: 직원 및 서비스
The location to the events at SEWE at the park were good and the parking on premises was good. The room was dated and the cleanliness level wasn't the best. The hot water was lukewarm at best and the pillows were terrible.
2024년 2월에 2박 숙박함
답변 제공: Comfort Inn Downtown Charleston & Team 님, 2024년 2월 29일
Thank you for sharing your experience with us! Your insights help us enhance our offerings. Thrilled to hear you found our location and parking convenient for SEWE! We're updating rooms for a fresh vibe. Apologies for any cleanliness lapses—we're on it! Your comfort is our priority. As for the lukewarm water and pillow critique, we're working on elevating both to match your expectations. Looking forward to welcoming you back for an even cozier stay!