숙박 시설 정면

플랜터스 인 여행 후기

4.5 out of 5
플랜터스 인
112 N Market St, Charleston, SC

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1000개 이용 후기 중 807개" "
평점 8 - 좋아요. 1000개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 46개" "
평점 4 - 별로예요. 1000개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very lovely
2024년 3월에 3박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 3월 25일
Dear Pamela,Thank you for your survey response. We'll hope to see you again soon!Best regards,

10/10 - 훌륭해요

Bill Fisher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful old property and great staff ! Thank you
2024년 3월에 1박 숙박함
답변 제공: Colleen 님, 2024년 3월 24일
Dear Bill Fisher,Thank you for taking the time to give us some feedback on your stay. We are delighted to hear that you enjoyed your stay at our beautiful property and the staff all really shined through. We look forward to your return visit to Charleston.Regards,Colleen Ribeiro

10/10 - 훌륭해요

Natasha Passmore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Colleen 님, 2024년 3월 24일
Thank you for taking the time to give us some feedback on your stay. We look forward to your next visit to us here at the Planters Inn

10/10 - 훌륭해요

Rebecca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff friendliness is first rate! They smile! Warm and welcoming, beautifully appointed, fresh, elegant, grounds are exquisite, rooms are so tasteful, wonderful bathrooms, and at the heart of all the historical area and shopping/dining. Couldn’t be more grateful and pleased!
2024년 3월에 2박 숙박함
답변 제공: Colleen 님, 2024년 3월 18일
Dear Rebecca,Thank you for taking the time to give us some feedback on your stay. We are so happy to hear you enjoyed your stay and looks like our property truly met all the marks. We await your next visit to Charleston. Regards,Colleen RibeiroFront Office ManagerPlanters Inn

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay. Location ideal. Close to everything. Everyone very friendly.
2024년 3월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 3월 11일
Dear Edward,Thank you so much for your survey response. We loved having you! Hope to see you again soon.Best regards,

10/10 - 훌륭해요

Jennifer 님, Missouri City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 3월 4일
Dear Jennifer,Thank you so much for taking the time to complete the survey. Hope to see you again soon!Best regards,

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No Internet in our room but otherwise it was very good.
2024년 2월에 1박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 3월 2일
Dear William,Thank you for responding to the survey. We had an internet outage for a portion of your stay. Apologies. Hope to see you again soon at the Inn.Best regards,

10/10 - 훌륭해요

Ronald 님, Amelia Island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So convenient to everywhere, staff is friendly so enjoyed our stay and hope to return.
2024년 2월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 2월 23일
Hi Ronald,We'll look forward to having you back! We appreciate you completing the survey and highlighting our friendly staff. It's the key ingredient to the Planters Inn experience.Best regards,

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old world elegance and service. The staff were outstanding. They sincerely wanted to enhance our stay. Very accommodating and helpful. The location is the best in all of Charleston.
2024년 2월에 2박 숙박함
답변 제공: Ben / Guest Services Manager 님, 2024년 2월 15일
Dear Nicholas,Thank you so much for completing the survey. We are so grateful for the kind words concerning our staff - they are the true superstars of the Inn. We hope to see you again soon!Best regards,

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel and the staff was great.
2024년 2월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 2월 13일
Dear Paul,We appreciate you completing our survey. We are heartened you highlighted our staff - they are truly exceptional. Hope to see you again soon at the Inn!Best regards,

10/10 - 훌륭해요

Diane 님, Southport

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Polite staff.
2024년 2월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 2월 10일
Diane,Thank you so much for completing this survey. We appreciate you highlighting our staff - they truly make the Planters Inn experience unique. Look forward to seeing you again at the Inn!Best regards,

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
M
2024년 2월에 1박 숙박함
답변 제공: Colleen 님, 2024년 2월 9일
Thank you for your feedback. We look forward to your next visit to Charleston

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hotel is very clean and ideally located. The staff was also excellent. Enjoyed our visit.
2024년 2월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 2월 10일
Dear Ralph,We appreciate you completed this survey. We're alos so glad you enjoyed your stay at the Inn. We'll see you next time!Best regards,

10/10 - 훌륭해요

Janis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our courtyard suite. Very calming atmosphere and plenty of space.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Linda B

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A chic elegant hotel in middle of all that you want to see in Charleston
답변 제공: Colleen 님, 2024년 2월 2일
Dear Linda B,Thank you for taking the time to give us some feedback on your stay. We can not wait till you come back to Charleston so we can host you again.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Planter's Inn and Peninsula restaurant are absolutely phenomenal! Easily 5 stars across the board! The staff is amazing, beautiful rooms and the food at Peninsula is second to none.
2024년 1월에 2박 숙박함
답변 제공: Colleen 님, 2024년 1월 26일
Thank you for taking the time to give us some feedback on your stay. We are so happy to hear your stay was above and beyond. We look forward to your next visit to Charleston.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Colleen 님, 2024년 1월 26일
Thank you for taking the time to give us some feedback on your stay. We look forward to your next visit to Charleston.

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a delightful stay at the Planters Inn. Staff was all friendly and attentive. We enjoyed the coffee, tea, and treats in the lounge each day. Beds were very comfortable and the room size of the double queen exceeded my expectations! The bathroom was clean and updated. Loved that the Planters Inn was centrally located and we walked to shops and restaurants easily. I would definitely stay here again.
2024년 1월에 2박 숙박함
답변 제공: Colleen 님, 2024년 1월 26일
Thank you for taking the time to give us some feedback on your stay. We are so happy to see we will be hosting you again in the future and look forward to your arrival.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Superb staff who were helpful with dining suggestions and directions to rooftop bars. Peninsula Grill is awesome for dinner but equally good for breakfast.
2024년 1월에 5박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 1월 21일
Dear Thomas,Thank you for your response to the survey. We're glad you noticed how attentive our staff is. We hope to see you again soon at the Inn.Best regards,

10/10 - 훌륭해요

Wright

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Planter’s Inn is the only Relais and Chateau property in South Carolina. As such, you can expect a French flair for beauty and tradition. Expect old charm and excellent food!
2024년 1월에 1박 숙박함
답변 제공: Colleen 님, 2024년 1월 18일
Thank you for giving us some feedback on your stay. We are so happy to hear you truly enjoyed your stay with us and we await your next.

10/10 - 훌륭해요

Collette

2024년 1월에 1박 숙박함
답변 제공: Colleen 님, 2024년 1월 18일
Thank you for giving us some feedback on your stay. We are happy to see you enjoyed your stay and look forward to your next visit to Charleston

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Colleen 님, 2024년 1월 18일
Thank you for giving us some feedback on your stay. We are happy to hear you enjoyed your stay and look forward to your next visit to Charleston

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service in a great location.
2023년 10월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 1월 11일
Peter,We appreciate you taking the time to respond to this survey. We aspire to go above and beyond with our service to guests so we're glad you noticed.Best regards,

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall excellent stay! Our room had a sort of musty smell and some mildew in the shower. The room was in need of a bit of a facelift, especially the bathroom. But you honestly couldn’t find a better location or nicer more attentive staff!
2023년 12월에 3박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 1월 9일
Dear Barbara,We appreciate your comments and response to the survey.We're also glad you noticed our staff - they're truly what makes our property so unique.Best regards,

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near the market and King Street. Excellent staff - helpful and friendly.
2023년 12월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 1월 9일
Dear Peter,Thank you so much for responding to the survey. We hope to see you again soon at the Inn.Best regards,

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was awesome. Rooms were perfect and the location couldn’t be better.
2023년 12월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 28일
Dear Scott,Thank you for taking the time to respond to our survey. We are so glad you had a great stay with us. We hope to see you again soon.Best regards,

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and comfortable and centrally located. We enjoyed a suite due to a mix up in our reservation. It was lovely. The maid service was top-notch and Ben at the front desk made us feel welcome. The property was delicately decorated for Christmas with poinsettias and lights. Great location to walk to dinner or music or shopping. Will be back.
2023년 12월에 4박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 26일
Dear Lynn,Thank you so much for your survey response and kind words. We're so glad you enjoyed your time with us. We look forward to seeing you again soon!Best regards,

6/10 - 괜찮아요

Leo

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Colleen 님, 2023년 12월 25일
Dear Leo,Thank you so much for taking the time to complete our survey about your experience during your visit. I have shared your scores with our departmental leaders so that we can evaluate the areas we did not excel. Thank you again for providing your feedback.

8/10 - 좋아요

Jamette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here many times in the past and have had wonderful stays. However, this time the staff were overall pleasant but did a very poor job. For example, a staff member agreed to a request and did not follow through. When I brought it to the attention of the next staff member and then the manager on duty, the answer was “no” without explanation or apology.
2023년 12월에 3박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 26일
Dear Jamette,Thank you so much for responding to the survey. It sounds like you enjoyed your stay in part but had some issues with our staff. We apologize wholeheartedly for this service lapse.We are circling back on the details of your stay to see where we may have fallen short. If you can provide any further details, please feel free.Again, sincere apologies from the entire staff of the Inn. I hope you will consider us next time you make plans to visit our city.Best regards,

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend, it's in the heart of everything! Market right outside your door! The staff were incredible with accommodations, restaurant attached to the hotel was delicious! I would definitely stay here again.
2023년 12월에 3박 숙박함
답변 제공: Colleen 님, 2023년 12월 25일
Thank you for taking the time to give us some feedback on your stay. We look forward to your next stay with us.

10/10 - 훌륭해요

Linda

2023년 12월에 2박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2024년 1월 12일
Dear Linda,We appreciate your survey response. Thank you! We hope to see you at the Inn again soon.Best regards,

10/10 - 훌륭해요

Kathi B

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Love Staying At The Planters Inn. The Staff Is Excellent and Friendly And They Always Accomodate!
2023년 12월에 1박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 19일
Dear Kathi B.,And we love having you! thank you for responding to the survey. We hope to see you again soon at the Inn.Regards,

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice!
2023년 12월에 3박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 22일
Paul,Thank you so much for completing our survey. We'll hope to see you again soon at the Inn!Regards,

10/10 - 훌륭해요

Louis 님, Nassau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was quaint and it felt like you were at home with the warm and helpful staff. It was a joy staying there as it was steps away from restaurants, shopping, and attractions (the market and the carriage tours)
2023년 12월에 4박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 18일
Dear Louis,We appreciate your kind words. Our location is ideal! We hope to see you again soon at the Inn.Regards,

10/10 - 훌륭해요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a beautiful stay! My husband and I finally visited Charleston and couldn’t be happier with this hotel. We would definitely come back! Everything is lovely and appointed perfectly with detail. Very clean and classy hotel with excellent customer service. Thank you for a great stay!
2023년 12월에 3박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 18일
Dear Katherine,We appreciate the kind words and couldn't agree more. We hope to see you again soon at the Inn!Regards,

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 18일
Dear Charles,We appreciate your response to the survey. We'll look forward to welcoming you again soon!

10/10 - 훌륭해요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historical property where Southern hospitality and excellent customer service abounds. Our room was beautiful. We very much enjoyed our stay and look forward to returning again.
2023년 12월에 3박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 18일
Terri,We're so happy you enjoyed your stay. Hope to see you again soon at the Inn.Regards,

10/10 - 훌륭해요

edward

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff and service was wonderful! Great location. Loves the bar.
2023년 12월에 2박 숙박함
답변 제공: Ben / Supervisor / Planters Inn 님, 2023년 12월 9일
Dear Edward,Thank you for responding to the survey. We appreciate the time it took to offer your opinions.Best regards,

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Ben / Supervisor / Planters Inn 님, 2023년 12월 9일
Dear Richard,Thank you for responding to our survey.Best regards,

10/10 - 훌륭해요

Philip

2023년 12월에 2박 숙박함
답변 제공: Ben / Supervisor / Planters Inn 님, 2023년 12월 9일
Dear Philip,Thank you for responding to our survey. We hope your future travels bring you back to Charleston and the Planters Inn.Best regards,

10/10 - 훌륭해요

Laura Beth

2023년 11월에 3박 숙박함
답변 제공: Ben / Supervisor 님, 2023년 12월 5일
Laura Beth,We appreciate you taking the time to complete a survey so much. We're so glad you enjoyed your stay with us.Regards,

2/10 - 너무 별로예요

Clifford

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Ben / Supervisor 님, 2023년 12월 5일
Dear Clifford,See related note to you.Regards,

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maravilloso!
2023년 11월에 1박 숙박함
답변 제공: Ben / Supervisor 님, 2023년 12월 5일
Anthony,Thank you so much for your survey response. We hope to see you at the Inn sometime soon!Regards,

10/10 - 훌륭해요

Frederique 님, Bloomfield Hills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expensive parking.
2023년 11월에 2박 숙박함
답변 제공: Ben / Supervisor 님, 2023년 12월 5일
Frederique,Thank you for responding to our survey. We understand your concern about our valet rates, but they are similar to other hotels in the area.We hope to welcome you again soon!Regards,

4/10 - 별로예요

Clifford

2023년 11월에 3박 숙박함
답변 제공: Ben / Supervisor 님, 2023년 12월 5일
Dear Clifford,We are concerned about the results of your survey. I've passed this score along to our team for follow up. If you could provide more detail, we'd appreciate it!Clearly the Inn fell short of your expectations in certain areas. We hope you'll give us another chance to deliver a stellar service experience in the future.Regards,

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This is a beautiful historic hotel, looks lovely. However I'd never go back, the staff were so badly "misinformed" that it bordered on dishonesty regarding charges they made to my card. I really didn't have time to figure out which of the 2 it was so it will just be a pass for me. Also to my surprise there were several basic amenities that were missing including wash cloths, hand soap, laundry bag etc. I also stayed at the Spectator Hotel during the same trip, that experience was absolutely delightful and I would definitely stay there again.
답변 제공: Ben / Supervisor / Planters Inn 님, 2023년 12월 9일
Dear Nicole,We appreciate you responding to our survey. If you travels take you to Charleston in the future, we hope to change your opinion of our property.Best regards,

8/10 - 좋아요

Geraldine 님, Myrtle Beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ben / Guest Services Manager / Planters Inn 님, 2023년 12월 19일
Dear Geraldine,Thank you for your survey response. We appreciate your feedback.Regards,

10/10 - 훌륭해요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good and professional.
2023년 11월에 1박 숙박함
답변 제공: Ben / Supervisor / Planters Inn 님, 2023년 11월 30일
Dear Allen,Thank you for your survey response and kind words. Hope to see you at the Inn again soon.Regards,

10/10 - 훌륭해요

Carrie

2023년 11월에 3박 숙박함
답변 제공: Ben / Supervisor / Planters Inn 님, 2023년 11월 22일
Dear Carrie,Thank you for submitted a survey response. We're so glad you enjoyed your stay with us.

4/10 - 별로예요

Anthony 님, Elizabethtown

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Didn’t acknowledge me as a Expedia VIP. Didn’t have room ready ~ said they would text when room was ready…never did. Did not offer a bottle of sparkling wine. Didn’t check or offer a room upgrade. Disappointing!!
2023년 11월에 1박 숙박함
답변 제공: Ben / Supervisor 님, 2023년 11월 20일
Dear Anthony,We pride ourselves on being great Expedia partners and are disappointed with how your stay began as a VIP.Please accept my apologies. I've contacted the appropriate team at the hotel for follow up and further training.I hope the rest of your stay went well. Please consider the Planters Inn next time you are in Charleston so that we can make up for our service lapse.Regards,