숙박 시설 정면 - 저녁/밤

슬립 인 & 스위트 크로스 레인스 - 사우스 찰스턴 여행 후기

2.5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 755개 이용 후기 중 583개" "
평점 8 - 좋아요. 755개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 755개 이용 후기 중 25개" "
평점 4 - 별로예요. 755개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 755개 이용 후기 중 5개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just a very nice overall experience.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was so good that I wouldn't stay anywhere else unless they were full . Friendly helpful staff, delicious soup great breakfast.comfortable room
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👌
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

melody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

GLEN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
had a good stay
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here several times and it's always a good place. Nice hotel staff and very clean
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Derek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice stay overall with helpful staff. I liked that it was near a lot of restaurants and things to do. Had a lot of options for breakfast but I wasnt overall impressed with the food. Beds werent the most comfortable. Room was a little small but nice. Overall it was average. Nice stay but could use some updating.
2024년 4월에 3박 숙박함

8/10 - 좋아요

DENISE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The lady at breakfast was not pleasant
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only negative was the shower, they put us in a handicap room. Shower water goes all over the floor.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Carla

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Toni 님, Englishtown

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not as clean as previous stays here (we've had quite a few). Workers were not as friendly as in the past. Pool was broken and we were not notified ahead of time.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Stephanie

2024년 4월에 2박 숙박함

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No tv service which was a bummer!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a good night’s stay. We appreciated the snacks provided during the social hour and the hot breakfast choices.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is OK. Not great. Not bad. Worked for what we needed.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place, only downfall, which was not the fault of the hotel was the cable was out on the tv
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I made my reservation through Expedia for this hotel. It wasn’t until after driving 8 hours with two small children and trying to check in was I told that they canceled my reservation. I received ZERO notification. Not to mention the customer service was absolutely pitiful! No manager on site and I was offered no assistance to fix the issue. I was just told over and over to contact Expedia even though the hotel is the one who canceled. Very unprofessional! If I could rate a negative star I would. This place is completely non dependable and if you want good customer service this hotel is not for you.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Lloyd

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My reservation was cancelled and emailed to me at 12:15 pm with a 3 pm check in . I was already in Charleston when I received it and then couldn’t get me a room and all hotels were booked up for that night in the city ! Complete and utter bull !
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, good breakfast.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Larry

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the highway and within walking distance of a restaurant. Hotel offers snacks during the day along with soup for dinner. Breakfast is really good and does vary from day to day. Staff is quick and efficient.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John 님, Richland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time at a Sleep Inn. Was impressed with cleanliness, staff, and newness of the facility. Huge parking lot making it easy for me hauling a boat.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and easy access from I-64.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Katie

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Sammy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Needed pool towels and front desk rep stated it wasn’t her problem or issue to get some for guests in the pool area
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Stephen 님, MESA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast food was excellent and the staff were all extremely friendly and helpful.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definitely stay at this sleep inn again when stopping in West Virginia. My only complaint was the air conditioner in our room did not work properly and I should have said something about it sooner. As soon as I did, they moved us to another room very quickly. Great customer service. Room was very clean. My son liked it so much he asked to stay at the same hotel on our drive back home from vacation and we did! Highly recommend!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Chuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was friendly, there was a lady on late night shift that was awesome Friday night the 22nd. My wife is a big coffee drinker, at all hours. The lady made us a fresh pot of coffee, this was a step above on customer service.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Matthew J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I appreciate a clean stay and this place did not disappoint. The shower floor was worn but that was not a big deal to me. I would stay here again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Earnest 님, Rustburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean Good value
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniel

No problems whatsoever
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Erin 님, Grafton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, small but clean rooms, good breakfast. Easy access to Shawnee sports complex.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room and property were fine. The lady that takes care of the breakfast was absolutely miserable. Both days I requested something that was empty and she rolled her eyes and muttered complaints under her breath. No one wants to deal with a grumpy person first thing in the morning. Try smiling!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

ronald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 9일
Thank you for your review of our hotel. Five out five is one of the highest compliments and we are truly grateful for it. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful and really nice. The hotel was clean both in the lobby, pool, and our rooms. It was a wonderful stay. Thank you!
답변 제공: Katie 님, 2024년 3월 6일
Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay at Sleep Inn & Suites. Providing exceptional service and maintaining cleanliness throughout our hotel are top priorities for us, and we're delighted that our staff's hospitality, along with the cleanliness of our lobby, pool, and rooms, contributed to your enjoyable experience.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,

8/10 - 좋아요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and accommodating! No complaints
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 5일
Thank you for your wonderful feedback! We're delighted to hear that you found Sleep Inn & Suites to be clean and accommodating during your stay. Providing a comfortable and welcoming experience for our guests is our top priority, and we're thrilled that we could meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 27일
Thank you so much for excellent review of our hotel. A five out five is one of the highest compliments. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Lynette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was VERY clean.
2024년 2월에 2박 숙박함
답변 제공: Katie 님, 2024년 2월 24일
Dear Lynette,Thank you for taking the time to leave us a five out of five review! We're thrilled to hear that you had an excellent experience at Sleep Inn & Suites. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 - 훌륭해요

Myrna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great as usual
We were in town for basketball tournaments and stayed at the Sleep Inn Motel. I had stayed here earlier in the year and knew it was a nice clean great rate motel to spend our time in the area.
2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 13일
Dear Valued Guest,Thank you for choosing Sleep Inn Hotel for your recent stay during the basketball tournaments. We're delighted to hear that you returned to stay with us again and that you found our motel to be a nice, clean, and great rate option for your time in the area. Your continued trust in us is greatly appreciated, and we look forward to welcoming you back whenever your travels bring you our way.

10/10 - 훌륭해요

Mark

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work stay 2/10/23
Everything was very clean and last at front desk was very nice
2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 12일
Thank you for your review of our hotel. We are so glad you enjoyed our clean hotel. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean!
2024년 2월에 3박 숙박함
답변 제공: Katie 님, 2024년 2월 12일
Thank you very much for your glowing five out of five review! We're thrilled to hear that you had such a wonderful experience with us. Your feedback is greatly appreciated, and we're delighted that we could meet your expectations during your stay at Sleep Inn & Suites. We look forward to the pleasure of welcoming you back for another outstanding visit in the future.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Rooms were very clean.
2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 12일
Thank you so much for your fantastic five out of five review! We're thrilled to hear that you had a great experience staying with us and that you found our rooms to be very clean. Your feedback is greatly appreciated, and we're delighted that we could provide you with a wonderful stay at Sleep Inn & Suites. We look forward to welcoming you back for another excellent visit in the future.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at this Sleep Inn was a pleasure! I've stayed in plenty of hotels over the years, and this one's thoughtful amenities--containers of spaghetti and meatballs (gratis) for guests arriving hungry and too tired to go out to dinner, good coffee at the ready 24/7, a delicious full breakfast--surpass those of all the others. The staff is friendly and helpful, the accommodations clean and inviting. I highly recommend this Sleep Inn.
2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 12일
Thank you immensely for your glowing review! We're delighted to hear that your stay at Sleep Inn was such a pleasure and that you appreciated our thoughtful amenities. It's wonderful to know that our complimentary containers of spaghetti and meatballs, 24/7 coffee, and delicious full breakfast exceeded your expectations. Your kind words about our friendly and helpful staff and our clean and inviting accommodations mean the world to us.Thank you for highly recommending Sleep Inn. We can't wait to welcome you back for another outstanding stay!

10/10 - 훌륭해요

MARY S

2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 1일
Thank you for your review of our hotel. Ten out of ten is the highest of compliments. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Second time staying here for quick area visit with family. All staff are friendly and accommodating. Facility is clean and well maintained, room rates are reasonable. Both stays we noticed how quiet the hotel is, even when parking lot is obviously full in the evening. Breakfast area always clean and pleasant.
2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 1월 27일
Thank you so much for your five out five review. We are so happy you enjoyed your stay with us. We look forward to hosting you again in the future.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 1월 19일
Thank you for your review of our hotel. We look forward to hosting you again in the future.