4/10 - 별로예요
Greer
단체 여행
2024년 6월 23일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked a double queen room weeks in andvance and of course by the time I checked, there was no double queen room. When I and my friend got to our room, where we now had to share a bed because the hotel was completely booked, the room was dirty with food wrappers in the bed and grass/dirt all over the room and bed. No concessions were offered to me other than a few points for a hotel chain I will not be doing business with again. I was also gaslit when they initially told me that I couldn’t get the room I reserved that a king “was really an upgrade”. I will not be back and honestly wish that they would’ve financially compensated me for their poor service and mismanagement.
Greer
2024년 6월에 1박 숙박함