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City Express by Marriott Charlotte South End

2.5 star property
Travelers find city living made simple at this Charlotte hotel, where unwinding after Bank of America Stadium visits comes with helpful staff ready to assist

Choose dates to view prices

Located in Charlotte's heart, Best Western Lower South End offers a practical base for urban explorers. Guests enjoy continental breakfast, in-room WiFi, and a gym. Business travelers appreciate the 24-hour business center for catching up on work.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Gym
  • Parking available
The current price is ₩135,208
₩155,827 total
includes taxes & fees
May 26 - May 27

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Is City Express by Marriott Charlotte South End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at City Express by Marriott Charlotte South End?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Charlotte South End on May 26, 2026 start from ₩135,208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Extended parking is available for USD 25 per stay.

What time is check-in at City Express by Marriott Charlotte South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at City Express by Marriott Charlotte South End?

Check-out is at 11:00 AM.

Does City Express by Marriott Charlotte South End provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–12:30 AM on request.

Where is City Express by Marriott Charlotte South End located?

Located in Executive Park, this hotel is 1 mi (1.6 km) from Tyvola Square and within 3 mi (5 km) of Renaissance Park and Charlotte Regional Farmers Market. Billy Graham Library and Little Sugar Creek Greenway are also within 3 mi (5 km). Woodlawn Station is only a 3-minute walk and Scaleybark Station is 21 minutes.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 124 out of 186 reviews
Rating 8 - Good. 33 out of 186 reviews
Rating 6 - Okay. 14 out of 186 reviews
Rating 4 - Poor. 6 out of 186 reviews
Rating 2 - Terrible. 9 out of 186 reviews

Reviews

Verified

6/10 Okay

Hilde

Liked: Staff & service
Great location with easy access to the
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place area and very clean
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean staff was friendly will book again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Michelle at front desk is very helpful and welcoming. Rooms are clean and a giid breakfast.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was gladly surprised by the recent renovations, rooms are well decorated and confortable, breakfast is good. Will use in my next business trip.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Abenicio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating , no pool, great for business travel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Coffee machine was sweet! Comfy beds and pillows. Clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff, relatively clean common areas and quiet
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine with the exception of the air conditioner in our room, 313…quite noisy. The staff were lovely and accommodating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front counter last night was very nice and helpful. Everything was clean and organized, and the service overall was amazing.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the bed very comfortable. He breakfast was lacking in quality and options but not really a priority for me.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stuck overnight Charlotte after a flight cancellation. Third time that’s happened, first time I picked a good hotel. Great value, great staff, nice place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at City Express by Marriott Charlotte South End. All the the services and the stuff were amazing and very helpful!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy parking access, comfortable beds, quiet surroundings, and centrally located.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room were very clean and fresh. The staff was very friendly and helpful. The continental breakfast was better than most others that we’ve experienced. It was perfect for an overnight close to the airport.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sherica

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room !!! Clean and bed slept very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Easy check-in, lots of parking. Big spacious and clean rooms. Would very much stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Breda

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very friendly. Overall no problems. Would stay there again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, clean lobby, decent continental breakfast, super polite personnel. I will come back here again. Great bargain. Good value.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff Room Very Clean Great fair value
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

faiez

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Everything was nice and clean and Henry at the front desk was very courteous and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Room was clean. Very noisy air handler in bathroom. Staff was good. Breakfast was nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities
I usually do not do a rating unless things are wonderful or horrible. The front desk staff was beyond amazing!! Shenice was so helpful to the guests that I had staying there during this winter storm. I truly do not know what I would have done without her!!
Stayed 1 night in Jan 2026