4/10
The location for the property was ok and the lobby was nice but that's where the good experience ended. The bathrooms were not really clean, the tub looked dirty and had a ring around it and there was a lot of hair on the floor and counter area. In the room, there was a large vent that was hanging off the wall that was a safety issue for my children and the air purifier was extremely loud. The toilet was also broken and was continuously running for the entire time of the stay. Overnight, the thermostat went out and it was difficult to get a response from the staff. It needed two AA batteries but the staff member was not able to locate them and felt an engineer needed to be called. This could not occur overnight so a box fan was delivered to the room instead of the problem being resolved. The buffet breakfast was expensive and didnt taste good. The staff was not customer service oriented and were not receptive when these issues were brought to their attention. I will not be returning.
Lyndrick
2025๋
7์์ 2๋ฐ ์๋ฐํจ
