외관

힐튼 가든 인 샬럿 웨이벌리, 노스캐롤라이나 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 665개 이용 후기 중 515개" "
평점 8 - 좋아요. 665개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 665개 이용 후기 중 21개" "
평점 4 - 별로예요. 665개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 665개 이용 후기 중 14개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

EUNJEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 3월 25일
Dear Eunjeong, Thank you for choosing Hilton Garden Inn Charlotte Waverly and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Hotel General Manager

10/10 - 훌륭해요

Ho Jin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay as usual
2019년 12월에 1박 숙박함
답변 제공: Danielle 님, 2020년 1월 7일
Thank you for the compliment! We look forward to welcoming you back again soon! Sincerely, Hilton Garden Inn Charlotte Waverly Management Team

10/10 - 훌륭해요

Betty 님, Bluffton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comortable, clean rooms with nice amenities. Love it here. Great staff.
2024년 5월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 20일
Dear Betty, It was a pleasure to read your review, and we appreciate you mentioning how much you loved your stay. We are glad you enjoyed our fresh, relaxing rooms and great amenities. We are delighted to know we were able to exceed your expectations. We are committed to treating every guest with exceptional service by our friendly associates throughout their stay. We will enjoy sharing your compliments with everyone. Thank you for sharing your experience at Hilton Garden Inn Charlotte Waverly, and we look forward to providing you with another exceptional stay.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

melinda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay. Shopping and a pedicure were perfect addition.
2024년 5월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 21일
Dear Melinda, Thank you for sharing your experience with us! We are thrilled to know that you had a pleasant stay at Hilton Garden Inn Charlotte Waverly. It is lovely to know that you were able to take advantage of the nearby shopping and amenities, including a relaxing pedicure. We are delighted that we could contribute to making your stay enjoyable. We appreciate your feedback and look forward to welcoming you back for another perfect stay in the future!Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always clean rooms and excellent service. Love the area.
2024년 5월에 1박 숙박함
답변 제공: Management Team 님, 2024년 5월 13일
Dear Michael, It was a pleasure having you as our guest at Hilton Garden Inn Charlotte Waverly, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our location, clean rooms, and friendly service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Sincerely, Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room spacious and very clean. Staff friendly and courteous.
2024년 5월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 12일
Dear Carol, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know how much you enjoyed our fresh and spacious accommodations in addition to our devoted associates. We appreciate your patronage and hope to have a chance to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything
2024년 5월에 3박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 11일
Dear Laura, Thank you for being our guest and for the generous review! It is wonderful to learn you enjoyed everything about your time at Hilton Garden Inn Charlotte Waverly and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk is very welcoming and accommodating. Hotel is consistently clean. Area is so very convenient to shopping dining and highways. We will return.
2024년 5월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 10일
Dear Cynthia, Thank you for the outstanding review for Hilton Garden Inn Charlotte Waverly. We are delighted that you enjoyed our hotel's cleanliness and convenient location. We're overjoyed to hear that our front desk associates exceeded your expectations with their superb service and friendly demeanor. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Acacia 님, Cordova

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy staying at this property each time I visit Charlotte. It is always welcoming and pleasant.
2024년 5월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 8일
Dear Acacia, Thank you for choosing Hilton Garden Inn Charlotte Waverly again! It is our pleasure to accommodate you every time you visit Charlotte, and we appreciate you taking the time to share your comments with other travelers. Our associates are devoted to going above and beyond for each of our guests, and we thank you for recognizing their efforts. We appreciate your business and look forward to welcoming you back soon!Sincerely,Hilton Garden Inn Waverly Management Team

2/10 - 너무 별로예요

Melanie

2024년 5월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 5월 6일
Dear Melanie, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay, and from your rating, it appears that we did not do that for you. We apologize for any difficulties you experienced and hope you will give us another chance to provide you with the hospitality and service you should always expect from our hotel. We hope to see you again soon. Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

MELISSA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great location to everything. Airport, down town, walkable restaurant, walkable play area for kids. Dog friendly. Wheelchair accessible
2024년 4월에 3박 숙박함
답변 제공: Management Team 님, 2024년 4월 30일
Dear MELISSA, It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped make your trip to Charlotte a success. Thank you for sharing your experience at Hilton Garden Inn Charlotte Waverly, and we look forward to providing you with another exceptional stay.Sincerely, Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Justin 님, Staten Island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly helpful staff, located in a great place with a lot of food options including a whole foods
2024년 4월에 3박 숙박함
답변 제공: Hilton Garden Inn Charlotte Airport Management 님, 2024년 4월 25일
Dear Justin, Thank you for reviewing your stay at Hilton Garden Inn Charlotte Waverly. It is a pleasure to know we exceeded your expectations. We are glad that our location was perfect for your needs and helped make your trip to Charlotte a success. We are committed to treating every guest with exceptional service by our friendly associates throughout their stay. We will enjoy sharing your compliments with everyone! Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Charlotte.Sincerely, Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Christine 님, Wilmington

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Great location! The bartender was rude, not very nice … Everything else was great!
2024년 4월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 17일
Dear Christine, Thank you for sharing your experience at Hilton Garden Inn Charlotte Waverly. It's wonderful to know how much you loved our hotel and its excellent location. However, we apologize for the behavior of one of our bartenders and appreciate you for bringing this to our attention. We will address this with the respective individual, and we are grateful for your patience. We are happy this did not overshadow your overall stay and that the rest of your visit was great. We look forward to seeing you again. Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

SERGEY 님, FEDERAL WAY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy place
2024년 3월에 3박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 10일
Dear Sergey, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know how much you enjoyed our fresh and relaxing accommodations. We appreciate your patronage and hope to have a chance to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Jackson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2024년 4월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 7일
Dear Jackson, We appreciate you taking the time to rate your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know you had an excellent experience throughout your stay. We appreciate your patronage and hope to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 3일
Dear Robert, It was a pleasure to read your review. We are glad that our location was perfect for your needs and helped to make your trip to Charlotte a total success. Thank you for sharing your experience at Hilton Garden Inn Charlotte Waverly, and we look forward to providing you with another exceptional stay.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Evelyn

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay but didn't know why I was charged $35 extra dollars when I arrived I already paid $120 for the room. Might be a nice place to stay but I don't think it's worth $155 a night that's for sure. Won't be staying again.
2024년 3월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 7일
Dear Evelyn, Thank you for the kind rating; we are glad you enjoyed your stay overall. However, we regret to learn that you experienced a billing discrepancy. We appreciate you bringing this to our attention; we would be happy to take a closer look at your concern and relay this appropriately to ensure it is resolved. If you would not mind providing the details of your stay to a member of our team so we may locate your reservation and address this accordingly, that would be much appreciated. We can be reached directly at the hotel for further assistance. We are grateful for your patience in the meantime. Thank you for staying with us; we wish you safe travels.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Tamara

2024년 3월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 3일
Dear Tamara, We appreciate you taking the time to rate your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know you had an excellent experience throughout your stay. We appreciate your patronage and hope to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

etta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top notch! Extremely clean, new, comfortable. A shout out to Kat & James at the front desk! For your professional, and courteous customer service. We have family close by. This will be our home away from home when visiting. There’s a small community of restaurants, whole food, ultra, dress shops, etc. even a place for kids to kick a ball around, all in walking distance right outside. Beautiful neighborhood. Beautiful rooftop pool and gym. Bar in the lobby with fireplace. Love this Hotel.
2024년 3월에 3박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 1일
Dear Etta, Thank you for the outstanding review for Hilton Garden Inn Charlotte Waverly. We appreciate you taking the time to write such a kind review. It's also wonderful to know that you loved our hotel's cleanliness, comfortable rooms, excellent location; thank you for mentioning that our rooftop pool, gym and, lobby bar are all great. Our team works hard to ensure that each guest has an outstanding experience, so it is always nice to be recognized for a well-done job. Kat and James will be thrilled that you singled them out with compliments. What a joy to know that we are your preferred choice every time you visit our area!Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Ron 님, Piedmont

연인과의 여행
Very nice hotel
2024년 3월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 4월 1일
Dear Ron, Thank you for your review regarding your stay at Hilton Garden Inn Charlotte Waverly. It is a pleasure to know that we exceeded your expectations and that you loved our hotel. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Charlotte.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

elondia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, staff were excellent
2023년 12월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 3월 26일
Dear Elondia, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know how much you enjoyed our fresh accommodations in addition to our devoted associates. We appreciate your patronage and hope to have a chance to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The furniture was a little sparse and not real comfortable.
2024년 3월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 3월 25일
Dear Linda, Thank you for choosing us and sharing your experience. We are disappointed knowing we did not meet every expectation. We will address your concerns regarding furniture for further improvements. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Debbie

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the area. Would stay there and recommend it.
2024년 3월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 3월 19일
Dear Debbie, Thank you for your review regarding your stay at Hilton Garden Inn Charlotte Waverly and for recommending us to fellow travelers. It is a pleasure to know we were able to exceed your expectations. Thank you again for your feedback and for sharing that you will return, and we look forward to welcoming you back on your next visit to Charlotte.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice!
Great hotel and location. They sent texts to see if you needed anything. Excellent service.
2024년 2월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 2월 20일
Dear Guest, Thank you for your review regarding your stay at Hilton Garden Inn Charlotte Waverly. It is a pleasure to know we were able to exceed your expectations and how much you enjoyed our hotel, location, and hospitality. We are committed to treating every guest with exceptional service by our friendly associates throughout their stay. We will enjoy sharing your compliments with everyone! Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Charlotte.Sincerely,Hilton Garden Inn Waverly Management Team

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 2월 19일
Dear Steven, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Dionne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
James at the front desk was very professional and polite.
2024년 2월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 2월 17일
Dear Dionne, Thank you for taking the time to share the details of your stay at the Hilton Garden Inn Charlotte Waverly. We enjoyed reading your generous comments about our front desk associate, James. Your kind words have been shared and celebrated with him and the rest of our team.It was our pleasure having you, and we look forward to having you as our guest again!Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Mariely

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 13일
Dear Mariely, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know how much you enjoyed your stay with us. We appreciate your patronage and hope to have a chance to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

Laura

2024년 2월에 2박 숙박함
답변 제공: Hilton Garden Inn Waverly Management Team 님, 2024년 3월 21일
Dear Laura, We appreciate you taking the time to rate your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know you had an excellent experience throughout your stay. We appreciate your patronage and hope to serve you again in the future.Sincerely,Hilton Garden Inn Waverly Management Team

10/10 - 훌륭해요

L. Renee

2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 13일
Dear L. Renee, Thanks for the excellent rating! We are delighted your time at Hilton Garden Inn Charlotte Waverly was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Hotel General Manager

8/10 - 좋아요

Lily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 4일
Dear Lily, We are thrilled you had an excellent stay at Hilton Garden Inn Charlotte Waverly and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Hotel General Manager

10/10 - 훌륭해요

Carolina

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides the hotel I liked the stores around, there’s everything really close.
2024년 1월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 1일
Dear Carolina, Thank you for being our guest at Hilton Garden Inn Charlotte Waverly. We get great feedback on our location, and we are happy this made your stay even more enjoyable. It was a true pleasure to have you as our guest, and we hope to see you again soon.Hotel General Manager

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
spotless accomodations
2024년 1월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 27일
Dear Matthew, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn Charlotte Waverly. Knowing how much you enjoyed our fresh and relaxing accommodations is a pleasure. We appreciate your patronage and hope to serve you again in the future. Hotel General Manager

8/10 - 좋아요

matt

2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 24일
Dear Matt, We are thrilled you had an excellent stay at Hilton Garden Inn Charlotte Waverly, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Hotel General Manager

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk staff. Made sure I had a great stay.
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 22일
Dear Gregory, Thank you for taking the time to share your wonderful experience at Hilton Garden Inn Charlotte Waverly! We're delighted to hear that our front desk staff contributed to ensuring you had a great stay. Our team strives to provide excellent service, and we look forward to seeing you on your next visit to the area.Hotel General Manager

10/10 - 훌륭해요

Alieta 님, Mayfield Hts

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
really wonderful very large room, very comfortable and clean, shower with handle as well, fridge, microwave, lovely lobby and it is in a very nice mall
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 22일
Dear Alieta, Thank you for your delightful feedback about your recent stay at Hilton Garden Inn Charlotte Waverly! We're thrilled you enjoyed the spacious, clean room with convenient amenities. Our team takes pride in creating a positive experience. We are looking forward to welcoming you back soon!Hotel General Manager

10/10 - 훌륭해요

Bradley 님, Holly Springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room. Bed was comfortable. Lots of food options close by.
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 22일
Dear Bradley, We appreciate your feedback about your recent stay at Hilton Garden Inn Charlotte Waverly! It's fantastic to hear that you enjoyed our clean and comfortable rooms and nearby convenient dining options. We strive to provide a delightful experience and look forward to having you stay with us again.Hotel General Manager

10/10 - 훌륭해요

Wallace

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 22일
Dear Wallace, Thank you for staying at Hilton Garden Inn Charlotte Waverly and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Hotel General Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the parking garage! Also loved the location! So many great places to eat out and go shopping!!! The interior was very clean and loved how kind and courteous the hotel staff was!!! Would definitely stay again in the future!!!!
2024년 1월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 21일
Dear John, Thank you for the outstanding review of Hilton Garden Inn Charlotte Waverly. We are delighted that you enjoyed the spotless accommodations and excellent location and particularly loved the parking and our courteous associates. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Hotel General Manager

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 20일
Dear Jonathan, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Hotel General Manager

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 14일
Dear Michael, We appreciate you taking the time to rate your visit to Hilton Garden Inn Charlotte Waverly. It is a pleasure to know you had an excellent experience throughout your stay. We appreciate your patronage and hope to serve you again in the future.Hotel General Manager

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 14일
Dear Patricia, Thanks for the excellent rating! We are delighted your time at Hilton Garden Inn Charlotte Waverly was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Hotel General Manager

2/10 - 너무 별로예요

Michael

After returning to our room with our take out meal and relaxing, we discovered the peep hole had been altered to where the interior hanging cover plate, was hanging below the hole. Inspected it further, and it had been unscrewed to where the cover plate fell below. We retightened it with 3 to 4 turns. Obviously, the person on the inside wouldn’t do this to see out. The next morning, I briefly left for 5 minutes to retrieve my wife’s shoes from the car and to return to an employee man on the opposite side of the hallway across from our room looking down once he saw me. We have communicated that this creepy incident happened and not one “hi, we’re looking into this, sorry”. Surely, they have camera’s of who was near and around our room. 12/29 stay room 710. Will not be staying here again.
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 11일
Dear Michael, We genuinely regret the concerning situation you have brought to our attention. Please rest assured we do not take this lightly and will investigate this with our team to ensure the safety and security of all our guests. We sincerely apologize for the discomfort this caused. We value your feedback as it helps us in our continued efforts to enhance our guests' experiences. We hope this isolated instance will not deter you from reconsidering a return visit as we wholly commit ourselves to regaining your trust in our hotel.Hotel General Manager

8/10 - 좋아요

Climmy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 9일
Dear Climmy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Charlotte Waverly.Hotel General Manager

10/10 - 훌륭해요

Diep 님, arlington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Lots of dinning options within walkjng distance. Team of Kat, James and Alphonso were great. Thanks.
2024년 1월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 9일
Dear Diep, We're thrilled you enjoyed the great location and dining options at Hilton Garden Inn Charlotte Waverly! Kat, James, and Alphonso are indeed invaluable members of our team. Thank you for acknowledging their excellence. We appreciate your kind words and look forward to hosting you again for another wonderful experience.Hotel General Manager

10/10 - 훌륭해요

janet

2024년 1월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 9일
Dear janet, It is wonderful to know you enjoyed everything about your time at Hilton Garden Inn Charlotte Waverly and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Hotel General Manager

8/10 - 좋아요

Alejandro 님, Santo Domingo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 9일
Dear Alejandro, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hilton Garden Inn Charlotte Waverly. We look forward to welcoming you back on your next visit!Hotel General Manager

10/10 - 훌륭해요

Ben

2024년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 27일
Dear Ben, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hilton Garden Inn Charlotte Waverly. We look forward to serving you again in the future.Hotel General Manager

10/10 - 훌륭해요

Brandon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 9일
Dear Brandon, Thank you for the wonderful rating for Hilton Garden Inn Charlotte Waverly! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Hotel General Manager

10/10 - 훌륭해요

elondia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were very clean. The staff was friendly and assisted to make our stay joyous.
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 9일
Dear elondia, We're delighted you enjoyed your stay at Hilton Garden Inn Charlotte Waverly! Thank you for appreciating our clean rooms and the friendly assistance from our staff. It was a pleasure having you, and we look forward to welcoming you back for another joyous stay. Hotel General Manager

10/10 - 훌륭해요

Bruce

2023년 12월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 1월 22일
Dear Bruce, Thank you for the fantastic review of Hilton Garden Inn Charlotte Waverly! We are delighted your stay was perfect in every way, and we look forward to your next visit with us.Hotel General Manager