8/10 - 좋아요
Gina
연인과의 여행, 출장 여행
2025년 9월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel in a very nice area with about everything you could want close by. The 4-star rating was given bc we enrolled in World of Hyatt at suggestion of hotel reception & when I enquirer about a sign on bonus of $15K points being offered was told she thought it was a scam & we didn’t receive them. Then, our plans got changed and we had to add 3 more nights, but had to check out & check back in to go to a different room bc there were no more queen doubles available. That would’ve been ok, but we were given a King suite at a higher rate and STILL no Hyatt points bonus given. Would expect a little bit more customer appreciation. The breakfast eggs weren’t real eggs otherwise an ‘ok’ breakfast as hotel offerings go. Rooms, beds were very good and beds comfortable. Would choose it again when in Charlotte.
Gina
2025년 8월에 2박 숙박함