외관

르 메르디앙 샬롯 여행 후기

4 out of 5
르 메르디앙 샬롯
555 South McDowell Street, North Tower, Charlotte, NC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 463개" "
평점 8 - 좋아요. 1001개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 159개" "
평점 4 - 별로예요. 1001개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 69개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Fetti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 10일
Your five-star rating truly brightens our day, Fetti! Please revisit soon.

10/10 - 훌륭해요

Marthe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good for me
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 10일
Marthe, we're thrilled that you found everything to your satisfaction during your stay! Please come back soon for another enjoyable experience at the Le Meridien Charlotte.

10/10 - 훌륭해요

Bisila 님, New York

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 8일
Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

6/10 - 괜찮아요

Stephanie

Refrigerator didn’t work properly.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 10일
Stephanie, we're sorry to hear about the trouble with the refrigerator. Your feedback helps us improve, and we'll ensure this issue is resolved promptly by maintenance. We appreciate your understanding and hope to welcome you back for a better stay.

6/10 - 괜찮아요

Kelvin

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
The Lobby and restaurants look great. The room looked great as well but Upon a closer inspection, the room we stayed in needs an update / maintenance work. The bedding was poor, dust on the nightstand, dirty black vent in the bathroom, chipped mirror edges in the bathroom. Unfortunately it was a disappointing experience. The staff was great and it’s a convenient location. I hope the rooms are maintained better.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
Thank you for choosing the Le Meridien Charlotte for your recent visit, Kelvin, and for sharing your feedback. Our team will discuss your comments internally to see where extra attention may be needed to ensure the excellence for which we're known. We appreciate your kind remarks about our beautiful property, excellent dining, and caring team. Please return soon so we can work to improve your impression of us.

6/10 - 괜찮아요

Brynee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
Thank you for visiting. We hope for another chance to welcome you back and provide you with the quality of stay you expected and deserved, Brynee.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 19일
Kimberly, our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

6/10 - 괜찮아요

MIKHAIL 님, TUCKER

좋아요: 직원 및 서비스
We had barking dog in the next door room and we had to change the room
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
Our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit, Mikhail. Our team will discuss your feedback to see how we can better enforce our pet policy. We hope to have a chance in the future to offer you a truly relaxing experience at Le Meridien Charlotte.

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice and clean. There are a lot of lounging areas throughout to relax and watch TV if you wanted to get out of your room for awhile and explore the property. My husband and I also had a late meal from the hotel bar which was delicious. We would stay again and highly recommended.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
At Le Meridien Charlotte, cleanliness is very important to us and we're so glad you noticed! Thank you, also, for commenting on our welcoming spaces and delicious dining. We appreciate your high score and we look forward to serving you again soon!

8/10 - 좋아요

DaVida D.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Upset that the rooftop bar was not available on Friday and there are no microwaves in the rooms. Other than that, beautiful property and conveniently located.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
Although we regret that a few aspects of your stay fell short of expectations, DaVida, it's wonderful to hear that you enjoyed your stay at Le Meridien Charlotte! Thank you for your high rating. Please think of us when making future travel plans!

8/10 - 좋아요

Rosemary

좋아요: 숙박 시설 상태 및 시설
I liked being downtown and walking to places. No coffee in the morning at Starbucks! Disappointing.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
We're so glad our convenient location allowed you to explore the city, Rosemary! Thank you for your terrific review of Le Meridien Charlotte. We will be working to ensure there is plenty of coffee available, and we hope to welcome you back soon!

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in ahead of time. The room was clean and modern. The property has a nice gym, pools, bars and comfortable lobbies to watch March Madness.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
Bonnie, it's terrific to know that your stay with us surpassed expectations! Thank you for sharing your comments about our wonderful amenities. We hope your travels bring you back soon to Le Meridien Charlotte!

10/10 - 훌륭해요

MaryLou

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 18일
Receiving your five-stars means a lot to us, MaryLou! Thank you and we hope to see you again soon.

6/10 - 괜찮아요

Tekiya A

가족 여행
좋아요: 직원 및 서비스
There’s roadwork going on made for a kind of abrupt turn in
답변 제공: HotelMgmt 님, 2024년 3월 19일
We regret that your arrival fell short of the pleasant experience we hope for, Tekiya, and we appreciate your feedback. Hopefully, the rest of your stay was relaxing and comfortable. Please visit us again soon so we can work to earn another star or two.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our second time staying at this hotel. Great location. Easy access to parking. Very clean and staff are so prompt!
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Amy, it was a pleasure to welcome you back to Le Meridien Charlotte! Thank you for sharing your fantastic feedback about our terrific setting, caring team, and dedication to cleanliness. Your top score made our day and we look forward to seeing you again soon!

2/10 - 너무 별로예요

Jacques

2024년 3월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 1일
We regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience, Jacques.

10/10 - 훌륭해요

Barry

Very nice
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 12일
Thank you for your fantastic review of Le Meridien Charlotte, Barry! It was a pleasure serving you. We hope you'll return soon!

10/10 - 훌륭해요

Latisha 님, COLUMBIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 6일
Earning five stars from you has made our day, Latisha! Thank you and it will be our pleasure to welcome you back.

6/10 - 괜찮아요

Gerardo

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 5일
Thank you for rating your stay, Gerardo. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.

10/10 - 훌륭해요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly friendly and accommodating- they helped me surprise my partner with a bottle of champagne in the room and we had a room with an excellent view! The only downside was that we were too close to the rooftop bar that we heard the guests leaving and smelled cigarette smoke from the vents. The staff had no way of knowing and they did the most to make our stay special! Will definitely stay there again.
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 6일
Our team at Le Meridien Charlotte loves finding ways to care for our guests, Claire, and your wonderful review means the world to us! Thank you for sharing your top score. We appreciate your feedback, and we can't wait to welcome you back soon for another memorable getaway!

10/10 - 훌륭해요

Jay'Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 3일
Thank you for your five-stars, Jay'Anna. We look forward to your return and hope it's soon!

10/10 - 훌륭해요

Kerri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable to many places
답변 제공: HotelMgmt 님, 2024년 3월 5일
We're thrilled that you appreciated our fantastic location, Kerri! Thank you for your top score. We hope you'll return soon to Le Meridien Charlotte for more exploring!

6/10 - 괜찮아요

Mary

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 27일
Thank you for rating your stay, Mary. We're confident you'll enjoy a much-improved guest experience the next time you visit.

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of onsite options for dinner and drinks
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 27일
At Le Meridien Charlotte, we want to surpass your expectations, Kristina, and your perfect score made our day! Thank you for your terrific feedback about our excellent on-site dining. Please visit us again soon!

10/10 - 훌륭해요

Shawnece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just loved it!!!!
2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 27일
Shawnece, we just loved welcoming you to Le Meridien Charlotte! Thank you for your fantastic review and top score. Please visit us again soon!

10/10 - 훌륭해요

JUANITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 20일
Thank you for taking a moment to leave us this five-star rating, Juanita. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 - 훌륭해요

Alvaro

2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
We're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we look forward to welcoming you back, Alvaro.

10/10 - 훌륭해요

Alexandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly, rooms were fairly spacious and parking was convenient.
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 21일
How exciting to hear that we surpassed your expectations, Alexandra! Thank you for your fantastic review and top score for Le Meridien Charlotte. We hope your adventures bring you back soon!

8/10 - 좋아요

Desi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great ambience and staff courtesy
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 13일
Our team will be thrilled by your feedback, Desi! Thank you for choosing Le Méridien Charlotte for your recent visit. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Jayde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 6일
Your five-stars mean the world to us, Jayde! Thank you, and we're excited for the opportunity to host you again.

4/10 - 별로예요

Joyce

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
First let me start by saying that the staff is friendly and helpful. They treated me well on my arrival. I so much wanted to like this property because of the staff. However, there were too many fiscal issues that really made me not like this place. The property is a renovated older building. I have an allergy to mold and by the end of my visit was suffering with a sinus infection.
2024년 1월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 6일
While we're elated that our team surpassed your expectations with their caring attention, Joyce, it's disheartening to learn that we were unable to completely win you over. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. We hope to have a chance in the future to change your impression of us.

8/10 - 좋아요

Yanieka

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it is 15 minutes from the airport.
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 31일
We're so glad that our handy location proved helpful, Yanieka! Thank you for your terrific review. Please think of us at Le Meridien Charlotte when your plans bring you back to the area!

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything as described bar is the best
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 30일
Shawn, we’re so glad you enjoyed your stay with us at Le Méridien Charlotte! Thank you for rating us five stars. We hope you’ll return soon!

4/10 - 별로예요

Kyla

2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 20일
Kyla, we regret we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit.

8/10 - 좋아요

Bernadette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property!
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 30일
Thanks so much, Bernadette! We’re thrilled that you enjoyed a comfortable getaway with us at Le Méridien Charlotte. Please think of us when making future plans!

8/10 - 좋아요

Traci

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice facility however a housekeeer knocked on our door at 830 am asking us about checkout even when we had the sign on our doorknob
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 26일
Thank you for choosing Le Meridien Charlotte for your recent visit, Traci! We're happy you appreciated our lovely accommodations, and your high rating made our day. We will share your feedback with the housekeeping manager to see where retraining is needed to ensure maximum relaxation for our guests. Please return soon!

8/10 - 좋아요

frank

Craft beer bar was cold in freezing weather. Room card did not open parking gate 2/3 times
2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 24일
Thanks so much for choosing Le Meridien Charlotte for your recent visit, Frank! We regret not exceeding your expectations, and we appreciate your feedback about the bar temperature and parking gate operation. Our team will address your concerns. Please return soon so we can offer you a perfect stay in every way!

10/10 - 훌륭해요

Summer

2024년 1월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 23일
Your five-star rating truly brightens our day, Summer! Please visit us again.

8/10 - 좋아요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spirit of Hope Stay
Everything was amazing! The rooms were clean and comfortable. The front desk service was very friendly! Dixy was SO good :) she was very friendly and kept the champagne flowing! She needs a 4 star review! The only complaint I have is the heat downstairs. It was a tad warm. The AC in the rooms was also a tad hard to keep cool. But other than that, I would recommend and stay here again :)
2024년 1월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 23일
Recommendations from guests are a great way for travelers to learn about us and experience memorable getaways, Jesse, and we appreciate your wonderful review of Le Meridien Charlotte! Your feedback about the temperature is helpful. We will be sure to share your compliments with Dixy, and we all hope to welcome you back soon for another relaxing getaway!

8/10 - 좋아요

Demetric Jewand Sims

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 20일
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back!

8/10 - 좋아요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t let the reviews fool you !
I really enjoyed my stay! I almost didn’t book this hotel because of the reviews but glad I did. The parking deck was a little confusing to get to the lobby as you have to walk thru the Sheraton to get to Le Meridien because they’re semi linked. The front desk receptionist was by herself which made the wait a little longer but she was excellent.
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 18일
Tiffany, we're so glad you chose to stay with us at Le Meridien Charlotte! Thank you for taking a moment to describe your experience and share your high rating. We truly appreciate your feedback and we hope your travels bring you back soon!

10/10 - 훌륭해요

Shyann & Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 27일
Knowing you had a wonderful stay is truly gratifying! Thank you, Shyann and Jerome, and we eagerly await your next visit.

4/10 - 별로예요

Jay 님, Miami

별로예요: 숙박 시설 상태 및 시설
Air conditioning in the room did not work properly.... : (
답변 제공: Hotelmgmt 님, 2024년 1월 17일
Jay, we're disappointed that your stay was not reflective of our usual high standards. Our staff is always eager to assist with any concerns you may have and had we been made aware of the situation, we would have made every effort to resolve these issues. Please allow us a second chance in the future to change your impression of us.

10/10 - 훌륭해요

DeAndre 님, Mableton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very modern clean look. Excellent location I will be back.
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 10일
How wonderful to hear that our fresh, welcoming property surpassed your expectations, DeAndre! Thank you for your top score. We look forward to serving you again soon at Le Meridien Charlotte!

2/10 - 너무 별로예요

Corey

2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 8일
Corey, it's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.

4/10 - 별로예요

Rickey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Great service an clean! People were in hallway yelling all night and I called security no one came. So we didn’t get any rest.
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 9일
While we're happy that our excellent team and dedication to cleanliness impressed you, Rickey, our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better respond in the future. Please allow us a second chance to make a better impression.

10/10 - 훌륭해요

Chelsey

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was as pictured
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 10일
We appreciate your top score for Le Meridien Charlotte, Chelsey! Thank you for staying with us. We hope you'll return soon!

10/10 - 훌륭해요

Vinciya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 8일
Thank you, Vinciya, and we can’t wait to welcome you back again for another five-star stay!

10/10 - 훌륭해요

Sheldon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 8일
We're proud to have earned your top score, Sheldon. Please come back soon!

10/10 - 훌륭해요

Isaiah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service from Dana at front desk!
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 3일
We can't wait to share your comments with Dana, Isaiah! Thanks so much for allowing us to welcome you to Le Meridien Charlotte. We appreciate your top score, and we hope you'll return soon!