표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 557개 이용 후기 중 404개" "
10 - 훌륭해요
404
평점 8 - 좋아요. 557개 이용 후기 중 94개" "
8 - 좋아요
94
평점 6 - 괜찮아요. 557개 이용 후기 중 28개" "
6 - 괜찮아요
28
평점 4 - 별로예요. 557개 이용 후기 중 16개" "
4 - 별로예요
16
평점 2 - 너무 별로예요. 557개 이용 후기 중 15개" "
2 - 너무 별로예요
15
9.6/10
청결 상태
9.4/10
직원 및 서비스
9.4/10
편의 시설/서비스
9.6/10
숙박 시설 상태 및 시설
9.2/10
친환경
이용 후기
10/10 - 훌륭해요
Dennis 님, Dana Point
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As advertised. Close to Biltmore estate for those not wanting to stay on the property
Dennis
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello Dennis,We appreciate you sharing your experience and are glad to hear our location was convenient for your visit to the Biltmore estate. Should you have any further feedback, please feel free to reach out to our management team. Thank you for choosing to stay with us.
8/10 - 좋아요
Peter
가족 여행
2024년 5월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast, pleasant decor and space. Room didnt get housekeeping.
Peter
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Peter,We appreciate your positive comments about our breakfast and decor. Please be assured that we will address your concerns with the housekeeping team to prevent this from happening in the future.
10/10 - 훌륭해요
Thomas
2024년 5월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thomas
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Thomas,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another perfect stay.
8/10 - 좋아요
DONNA 님, NEW BERN
가족 여행
2024년 5월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool had not been checked since 5/9 and we were there arrived on 5/14; per log beside pool. Area smelled like a fish tank and water was a green color.
DONNA
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello DONNA, Thank you for bringing this to our attention. We encourage guests to reach out to our management team directly with any concerns, so they can be addressed promptly and efficiently. We value your feedback and hope to welcome you back for a more enjoyable stay in the future.
10/10 - 훌륭해요
chasity n
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing!
chasity n
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello chasity n,We're delighted to hear you had a great experience with our staff during your stay. Our team takes pride in providing top-notch service to all our guests. If you have any further feedback or require assistance, feel free to reach out to our management team.
4/10 - 별로예요
Charles
연인과의 여행
2024년 5월 7일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Door was extremely hard to open. Pool looks dirty, plugs on 1 side of bed didn't work.
Charles
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Charles, We appreciate your feedback and apologize for the inconvenience you experienced. We will address these issues to enhance the guest experience. Thank you for bringing this to our attention and we hope to welcome you back in the future.
6/10 - 괜찮아요
Thomas
가족 여행
2024년 5월 7일
Property has become dated. Only warm water for shower’s not hot and room service was lacking. Didn’t leave enough towels and shampoo dispenser was broke and I had to fix it.
Thomas
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Thomas,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with the relevant departments for further review and improvement. Please feel free to contact our management team to address any outstanding concerns you may have.
10/10 - 훌륭해요
Elaine
2024년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was new, convenient.
Elaine
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Elaine,We are glad to hear that you found the hotel new and convenient during your stay. Your feedback is valuable to us, and we appreciate your time in sharing your experience. If you have any further comments or suggestions, please feel free to reach out to us.
10/10 - 훌륭해요
Anitha
2024년 5월 5일
Anitha
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 25일
Hello Anitha,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience.
8/10 - 좋아요
Rhonda
연인과의 여행
2024년 4월 29일
The check-in was great. However, after 2 hours of requesting soap so I could make the tours we booked, I had to go downstairs and and ask a third time. They did go get the soap filled then. The breakfast is cold if you wait past the 7:00 start time.
Rhonda
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Rhonda, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will share your comments with our team for improvement. Please feel free to reach out to our management team directly to discuss your concerns further. Thank you for choosing to stay with us.
10/10 - 훌륭해요
Cynthia
2024년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cynthia
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Cynthia,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another amazing stay.
10/10 - 훌륭해요
Jennifer
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was great! Everyone was very friendly and helpful...
Jennifer
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Jennifer,Thank you for sharing your positive experience with us. We are delighted that our team members could contribute to making your stay enjoyable.
10/10 - 훌륭해요
Jeniffer gomez
아이를 동반한 가족 여행
2024년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustó mucho este hotel disfruté mucho con mis niños se los recomiendo 🙏
Jeniffer gomez
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Jeniffer gomez,Nos complace saber que hayan disfrutado su estancia con nosotros y que hayan tenido un tiempo agradable en compañía de sus niños. Esperamos tener el placer de recibirlos de nuevo en el futuro. ¡Gracias por recomendar nuestro hotel!
10/10 - 훌륭해요
raymond
2024년 4월 20일
raymond
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello raymond,We are thrilled to hear that you had a wonderful stay with us! If you have any suggestions on how we can continue to improve, please feel free to reach out to us directly. We look forward to welcoming you back soon!
10/10 - 훌륭해요
Susan
2024년 4월 19일
Susan
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello Susan,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back again soon for another fabulous experience.
10/10 - 훌륭해요
Sandra
단체 여행
2024년 4월 13일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Checkin folks were very helpful and knowledgeable of the area
Sandra
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Sandra,We are pleased to hear that our check-in team was able to assist you with their local expertise. We always aim to provide a high level of service to enhance our guests' experience during their stay. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us directly.
4/10 - 별로예요
Rohtas
2024년 4월 12일
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
AC was not working in our room. At our request they moved to another room, however the window blinds were broken so we could not pull them. This woke us early on n the morning as the light could not be blocked.
Rohtas
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Rohtas, We appreciate you bringing this to our attention and apologize for the inconvenience during your stay. Your feedback helps us improve our services for future guests. We suggest guests contact management directly to address any concerns or issues experienced during their stay.
10/10 - 훌륭해요
Mike
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
Mike
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Mike,We are delighted to hear that you had a positive experience at our hotel. Your feedback is greatly appreciated. Thank you for choosing to stay with us and we hope to welcome you back again soon.
10/10 - 훌륭해요
Carlo
아이를 동반한 가족 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Indoor pool and loved the dove product soaps. It reduces waste. We sleep well.
Carlo
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Carlo,We are delighted to hear that you enjoyed our indoor pool and the Dove product soaps provided for your stay. We strive to offer a comfortable experience for our guests, and we are pleased to hear that you had a restful night's sleep. If you have any further feedback or requests, please feel free to reach out to our management team.
10/10 - 훌륭해요
Jonathan
2024년 4월 7일
Jonathan
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Jonathan,We are delighted to hear that you had an excellent experience during your stay with us! We appreciate your patronage and hope to welcome you back soon for another wonderful stay.
10/10 - 훌륭해요
vanessa
가족 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mary, at the front desk, was amazing! So sweet and welcoming. She even gave us a room with a view of the mountains as she overheard my husband say he wanted to see them.
vanessa
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello vanessa,We are delighted to hear that you had a positive interaction with Mary at the front desk and enjoyed the mountain view from your room. Our team strives to provide exceptional service to all our guests. Thank you for sharing your experience with us.
8/10 - 좋아요
Victoria
아이를 동반한 가족 여행
2024년 4월 5일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My bathroom had ants. Bed was very comfortable.
Victoria
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Victoria,We appreciate your feedback regarding your recent stay with us. It's great to hear that you found the bed comfortable. We always strive to provide a restful environment for our guests and are sorry to hear about your experience with the ants in the bathroom. Your comments will be shared with our team for further review.
10/10 - 훌륭해요
Ben
2024년 4월 4일
좋아요: 직원 및 서비스
Ben
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Ben,We are thrilled to hear that you enjoyed your stay with us! If there is anything else you need, please don't hesitate to reach out.
10/10 - 훌륭해요
Luke
가족 여행
2024년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very impressed! Had a great stay, awesome customer service. Clean room and large breakfast spread!
Luke
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Luke,We are delighted to hear that you had a great stay and appreciated our customer service. It's wonderful to know that you found your room clean and enjoyed our breakfast selection. Your positive feedback is truly appreciated, and we hope to welcome you back in the future.
10/10 - 훌륭해요
Janet
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very modern. Clean. Would stay again
Janet
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Hello Janet,We are delighted to hear that you enjoyed our modern and clean accommodations! It would be our pleasure to welcome you back for another stay in the future.
10/10 - 훌륭해요
Alison
2024년 3월 31일
Alison
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Alison,We appreciate you choosing to stay with us! Should you have any insights to share about your experience, please don't hesitate to contact us. We hope to welcome you back soon for another exceptional stay!
10/10 - 훌륭해요
Paula
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paula
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Paula,We are delighted to hear that you had a wonderful stay with us! Please feel free to reach out if you have any further comments or need assistance.
10/10 - 훌륭해요
John
가족 여행
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, immaculate hotel. The rooms, pool, breakfast and staff were wonderful. Would definitely stay again!
John
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello John,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our beautiful hotel, immaculate rooms, pool, breakfast, and wonderful staff. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit!
8/10 - 좋아요
Amy 님, Columbus
가족 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The day we arrived the hot water was out and we didn’t have water until Saturday morning. I don’t know if Expedia or the hotel would be willing to compensate for the inconvenience.
Amy
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Amy,We apologize for any inconvenience you experienced during your stay. Please contact our management team directly to discuss your concerns further. Thank you for sharing your feedback with us.
8/10 - 좋아요
Logan
가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s always a nice place, but unfortunately had 2 days w/out hot water..due to a break at the hotel
Logan
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Logan,We apologize for the inconvenience you experienced during your stay. Please do not hesitate to reach out to our management team directly to address any concerns from your recent visit. Thank you for your feedback, and we hope to welcome you back in the future.
10/10 - 훌륭해요
Kristine Denise
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean facility and friendly staff. Breakfast was very good.
Kristine Denise
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kristine Denise,We are delighted to hear that you appreciated our clean facility, friendly staff, and enjoyed our breakfast offerings. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. Thank you for your review!
8/10 - 좋아요
John
아이를 동반한 가족 여행
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We are waiting on a discount from Expedia which the hotel agreed to due to a hot water failure for the night. Thanks
John
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello John,We appreciate you bringing this to our attention. For any concerns regarding discounts or refunds, we kindly ask you to contact Expedia directly as they manage reservations and payments. Your understanding is greatly appreciated.
8/10 - 좋아요
Laura
2024년 3월 22일
좋아요: 청결 상태, 직원 및 서비스
We had no water this morning and no hot water once it was turned back on due to a leak downstairs
Laura
답변 제공: Manager 님, 2024년 3월 24일
Hello Laura,We apologize for any inconvenience caused during your stay. Your feedback is valuable, and we have addressed the issue to prevent future occurrences. Please reach out to our management team directly for any further assistance regarding your experience.
10/10 - 훌륭해요
Wiston Rene
출장 여행
2024년 3월 15일
Es una propiedad muy confortable y el personal es muy amable
Wiston Rene
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Wiston Rene,Nos complace saber que disfrutó de su estancia con nosotros. Agradecemos sus amables palabras sobre nuestra propiedad y nuestro personal. ¡Esperamos recibirle de nuevo en el futuro para brindarle otra experiencia excepcional en nuestro hotel!
10/10 - 훌륭해요
ROBERT E
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ROBERT E
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello ROBERT E,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon to create more wonderful memories.
6/10 - 괜찮아요
Dana
2024년 3월 14일
Disappointing.
Dana
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Dana,We're sorry to hear you were disappointed during your stay. Your feedback is valuable to us for future improvements.
10/10 - 훌륭해요
chaley
가족 여행
2024년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area, great staff and very clean. very pleased with our stay
chaley
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello chaley,We're thrilled to hear that you enjoyed our convenient location, exceptional service, and cleanliness during your stay. Your satisfaction is our top priority, and we're grateful for your kind words. Should you have any future feedback or need further assistance, please feel free to reach out to our management team directly.
10/10 - 훌륭해요
Jeff
2024년 3월 4일
Jeff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jeff,We are delighted that you had a wonderful experience during your stay with us. Please feel free to reach out if there is anything else we can assist you with.
10/10 - 훌륭해요
Patrick
출장 여행
2024년 3월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice!
Patrick
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Patrick,We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. Our team strives to provide exceptional service and we're thrilled to know that you had a great experience. Should you have any future stays with us, feel free to reach out with any special requests or preferences.
10/10 - 훌륭해요
Rebecca
가족 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rebecca
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Rebecca,We're happy to hear you had an exceptional experience during your stay with us! Please don't hesitate to reach out if you have any further comments or need assistance.
10/10 - 훌륭해요
Karen
단체 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Resolution
It was very pleasant. The bathroom sink was clogged, it was a Saturday night with no maintenance on site. However, the issue was quickly resolved.
Karen
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Karen, Thank you for sharing your feedback with us. We are glad to hear that you had a pleasant stay overall and that the issue with the bathroom sink was resolved promptly. Our team works hard to address any concerns that may arise during our guests' stays. Your comments will be shared with the relevant departments for further review and improvement.
10/10 - 훌륭해요
Rebecca
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this hotel
Breakfast area was not maintained regarding cleanliness and stocking up things. We had to continually wait for eggs and/or bacon constantly. Tables weren’t wiped off at any time while we ate breakfast for 2 mornings. When we checked out at 11:00am tables and floors were still disgusting.
Rebecca
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Rebecca, Thank you for providing feedback on your recent stay. Your comments are important to us, and we will share them with our team for review and improvement. We apologize for any inconvenience this may have caused during your visit. We strive to deliver excellent service, and your comments will help us enhance the guest experience.
10/10 - 훌륭해요
Mariah
출장 여행
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mariah
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Mariah,We are overjoyed to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another exceptional experience.
10/10 - 훌륭해요
Michael
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can't beat the price!
Convenient, affordable and clean! Spacious room and free parking.
Michael
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Michael,We are delighted to hear that you found our hotel convenient, affordable, and clean, with spacious rooms and free parking. Your positive feedback is greatly appreciated, and we hope to welcome you back again soon for another enjoyable stay.
10/10 - 훌륭해요
Susannah
연인과의 여행
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was amazing. So friendly and helpful . They connected us with an IT hotline that solved a difficult problem we were experiencing.
Delicious breakfast with many gluten-free options.
Very convenient location,
Susannah
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Susannah,We are delighted to hear that you appreciated the exceptional service provided by our staff and enjoyed our delicious breakfast options. It's fantastic to know that you found our location convenient for your needs during your stay. Your feedback is truly valued, and we look forward to welcoming you back in the future.
8/10 - 좋아요
Chuck
2024년 2월 18일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely a good stay away from home
Clean, good service, comfortable rooms, good breakfast… we would definitely stay here again. My wife is a hotel snob and she was pleased so no complaints here.
Chuck
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Chuck,We're delighted to hear that you enjoyed your stay with us! It's wonderful to know that our clean rooms, good service, and breakfast met your expectations. We look forward to welcoming you back in the future.
10/10 - 훌륭해요
Nathan
연인과의 여행
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
Nathan
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Nathan,We appreciate you taking the time to share your feedback with us. We are thrilled to hear that you had an awesome experience during your stay. Thank you for choosing our hotel, and we hope to welcome you back in the future!
10/10 - 훌륭해요
Donald
가족 여행
2024년 2월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional staff. Easy registration. Got the room quickly.
Donald
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Donald,Thank you for your kind feedback! We're pleased to hear that our staff provided a professional service and that the check-in process was smooth for you. We strive to ensure that our guests have a seamless experience from start to finish. We appreciate your stay with us and hope to welcome you back in the future.
10/10 - 훌륭해요
Rana
출장 여행
2024년 2월 11일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
All was excellent
Rana
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Rana,Thank you for your kind words! We are delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our utmost priority, and we strive to continually provide exceptional service to all of our guests. We look forward to welcoming you back again soon.
10/10 - 훌륭해요
Karen Lee
가족 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Karen Lee
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Karen Lee,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another flawless stay.