테라스/파티오

옴니 샬러츠빌 호텔 여행 후기

4 out of 5
옴니 샬러츠빌 호텔
212 Ridge McIntire Rd, Charlottesville, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 586개" "
평점 8 - 좋아요. 1008개 이용 후기 중 248개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 102개" "
평점 4 - 별로예요. 1008개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 30개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kwang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Omni is connected to the downtown mall.
2024년 5월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 27일
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

8/10 - 좋아요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in a great location. We had easy access to restaurants, entertainment and public transportation. I didn’t like the very low toilets in the room and our room only had 1 chair in it; an additional chair would have been great. Other than that we had a good time!!
2024년 5월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 27일
Thank you for your feedback and for choosing Omni. We are delighted to hear that you enjoyed your stay and enjoyed our downtown location. We look forward to seeing you again when you return to the city!

10/10 - 훌륭해요

Matt 님, Hayward

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 26일
Thank you for staying with us at Omni Charlottesville! We appreciate your kind review and hope you'll visit us again soon.

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 5월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 24일
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 - 훌륭해요

Antonio 님, BETHESDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area. You can walk to the best areas
2024년 5월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 24일
It’s wonderful to hear you were impressed by our downtown location! We loved having you and look forward to the opportunity to welcome you back in the future.

8/10 - 좋아요

karen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
rooms were great front desk and shuttle drivers were great especially Mark....one mishap...a member of our party fell in the atrium dining area because a step down was not marked...she sprained her ankle...we spoke to staff about a warning on both steps (I didn't know she had fallen and after dinner I warned my daughter to be careful because of the way the tiles were it was a bit of an optical illusion...other than that it was great
2024년 5월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 22일
Thank you for your feedback about your recent stay at our hotel. We will be sure to look into this matter. We appreciate your kind words about our front desk and bell staff. We hope that you will allow us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Amanda

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 17일
Thank you for staying with us at Omni Charlottesville. We hope you will allow us a second opportunity to ensure you have an exceptional stay with us. Thank you again.

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved that it was right next to the main drag of restaurants, and shops. Unexpected fun post a long trip!
2024년 5월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 16일
It’s wonderful to hear you were impressed by our downtown location! We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ken

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
very nice;the only thing is the pools are very small; they do not provide breakfast or coffee!
2024년 5월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 16일
Thank you so much for taking the time to leave a review! We are glad to see you enjoyed your visit. We do have Keurig machines in all guest rooms, and specialty coffees available for sale at our bar. Breakfast is offered daily in Hillock for an additional fee as well. Thank you and we hope you'll visit again.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Here's what i didn't like, and maybe this is an Expedia issue rather than an Omni issue? Fir the third time in the last year or so, i was put in a corner room. Which means there are too many windows, you can"t make the room completely dark, and they have bizarre configurations that are inconvenient and unpleasant. From now on i am going to specify no corner rooms. Specifically, avoid room 701
2024년 5월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 15일
Thank you for your feedback about your recent stay at our hotel. We understand our team has personally reached out to you regarding your stay. We hope that you will allow us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice place and very nice people to deal with.
2024년 5월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 12일
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 - 훌륭해요

Rae Ann 님, Arvada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel right in the walking mall. Very friendly staff.
2024년 5월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 8일
It’s wonderful to hear you were impressed by our downtown location and found our staff friendly! We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People are great. Clean. Convenient to Downtown Mall.
2024년 5월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 6일
We appreciate your lovely review and kind words from your recent visit to our hotel. We hope you will visit again when your travels bring you back to our beautiful city!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 2일
Thank you for staying with us at Omni Charlottesville! We hope you will visit again soon.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near the Historic District and West Main Street Restaurants. Clean and quiet with on site parking. Buffet breakfast was excellent.
2024년 4월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 4일
Thank you for lovely review regarding your recent stay at our hotel! We are thrilled to see you enjoyed our downtown location, breakfast buffet, and free on site parking! We hope you will visit again soon.

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 2일
We appreciate you staying with us at Omni Charlottesville! We loved having you and hope you will visit again.

10/10 - 훌륭해요

Penelope

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the Charlottesville downtown mall...perfect location.
2024년 4월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 30일
We are thrilled to see you enjoyed our downtown location! Thank you for staying with us! We hope you will visit again soon.

10/10 - 훌륭해요

Mila

2024년 4월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 5월 20일
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 - 훌륭해요

Amanda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atrium is gorgeous. Saw an employee who was just married and his bride come visit the Omni and take photos and see employees who must also be friends. It was a joyful site, and it spoke well of the team atmosphere they must have at the Omni. We will definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 26일
Thank you for your lovely review from your recent visit to our hotel! We loved having you stay with us and hope you will visit again soon.

8/10 - 좋아요

Naftali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Omni doesn't look or feel like a 4 star hotel. More like a 3 star. Staff were very attentive, nice and accommodating. Room was just OK. Very basic. Nice amenities. However, at this price point, breakfast should be included - obviously it's not... Neighborhood doesn't feel safe. Too many homeless and spaced out people on every corner of the hood...
2024년 4월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 25일
Thank you for your feedback from your recent stay. We appreciate your feedback and hope you will allow us the opportunity to serve you again.

10/10 - 훌륭해요

Ana Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful renovated property. Loved the chic eclectic decor and the clean and cozy rooms.
2024년 4월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 18일
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 - 훌륭해요

G Barton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our go to property with a kid at UVA!
2024년 4월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 16일
Thank you for your kind words! We appreciate you staying with us during your visits to Charlottesville. We look forward to you staying again soon.

10/10 - 훌륭해요

Rico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ok would come back
2024년 4월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 16일
Thank you for staying with us! We appreciate your time and hope you will visit again soon.

10/10 - 훌륭해요

Esther

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has a great location at the end of the main street shopping. We were able to walk out of hotel and walk to dining and shopping.
2024년 3월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 1일
Thank you for staying with us at Omni Charlottesville! We are thrilled to see you enjoyed our downtown location. We hope you'll visit again when your travels bring your back to our beautiful city.

10/10 - 훌륭해요

Isabella

2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 20일
Thank you for staying with us at Omni Charlottesville! We loved having you stay with us and hope you'll visit again soon!

10/10 - 훌륭해요

Liliya

가족 여행
Great hotel and location.
2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 30일
Thank you for your lovely review regarding your recent stay at our hotel! We are thrilled you enjoyed our downtown location. We hope you will visit again soon.

10/10 - 훌륭해요

laura

좋아요: 숙박 시설 상태 및 시설
The doorman, front desk clerk and room service people were all delightful!
2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 28일
Thank you very much for taking the time to leave us a review about your recent stay. We are happy to read that you enjoyed your visit with us. Our staff takes great pride in taking care of our customers and we are glad that we exceeded your expectations. We look forward to seeing you again soon!

10/10 - 훌륭해요

Chuck

2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 4월 14일
Thank you for staying with us! We hope you will visit again soon.

10/10 - 훌륭해요

Kimberley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 20일
Thank you for staying with us at Omni Charlottesville! We loved having you and hope you will visit again soon!

10/10 - 훌륭해요

Matthew

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a wonderful stay!
2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 12일
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 - 훌륭해요

Joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice and friendly employees and extremely nice hotel. The pictures don’t do it justice it’s way nicer than it looks
2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 12일
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay and we appreciate your kind comments regarding our staff. We look forward to seeing you again when you return to the city!

2/10 - 너무 별로예요

Anthony

2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 28일
If you wouldn’t mind giving us a call at your convenience and provide more information about your score, we’d be glad to look into any opportunities we can address.

10/10 - 훌륭해요

Kimberley

단체 여행
좋아요: 편의 시설/서비스
The Omni is my favorite Hotel to stay when I am in Charlottesville. Everyone is very friendly and very helpful. I love the central location to downtown.
2024년 3월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 6일
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay and location! We really appreciate your kind words about our staff being friendly and helpful. We look forward to seeing you again when you return to the city!

10/10 - 훌륭해요

JoAnne

2024년 2월에 3박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 23일
Thank you for staying with us! We appreciate you taking the time to leave a review. We hope you will visit again the next time your travels bring you to our beautiful city!

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine.. the only issue we had was a fire event at 2:30 in the morning on a cold cold night . We were out in the freezing cold for over an hour. Now, I’m overwhelmingly grateful it was nothing serious and we were all able to reenter our rooms but I feel there should have been some sort of apology.. offer of some kind. In any event, we will probably stay here again.
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 26일
Please accept our most sincere apology for the inconvenience you experienced. We understand our team has personally reached out to you regarding your stay. We hope that you will allow us the opportunity to serve you again in the future

10/10 - 훌륭해요

MICHAEL 님, APEX

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to walk the downtown mall.
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 23일
It’s wonderful to hear you were impressed by our downtown location! We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 23일
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 - 훌륭해요

tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 23일
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay. We look forward to seeing you again when you return to the city!

10/10 - 훌륭해요

Stanley R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 21일
Thank you for your lovely review! We appreciate you staying with us and hope you will visit again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 20일
Thank you for staying with us at Omni Charlottesville! We appreciate your lovely review and hope you will visit again soon.

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greta property and attentive staff
2024년 2월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 19일
Thank you for your lovely review regarding your recent stay at our hotel! We loved having you and hope you will allow us the opportunity to serve you again.

10/10 - 훌륭해요

Bonny 님, Newport News

연인과의 여행
좋아요: 편의 시설/서비스
Their recent updates are great! Room was super clean and the staff is very friendly/helpful. Will definitely stay here again in the future.
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 17일
It’s wonderful to hear you were impressed by our newly completed renovations! We appreciate your kind words regarding our staff and are thrilled you enjoyed everything. We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Lee

2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 3월 21일
Thank you for staying with us at Omni Charlottesville! We loved having you and hope you will visit again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed stay
2024년 2월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 16일
Thank you for your lovely review regarding your recent stay! We hope you will visit again soon.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 13일
Thank you for staying with us at Omni Charlottesville. We loved having you and look forward to you staying again.

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 9일
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only place I stay in Charlottesville
Had a great time and the food is great for it being Charlottesville
2024년 2월에 6박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 9일
It’s wonderful to hear you were impressed by our food offerings and drinks! We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jocelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel. We love all our stays with Omni!
2024년 1월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 2월 8일
Thank you for your lovely review regarding your recent stay at our hotel! We loved having you and hope to see you again soon.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved The Charlottesville Omni Hitel
Simply amazing! All the staff were pleasant, courteous, and friendly! Nothing but great things to say. Can’t wait to go back!
2024년 1월에 2박 숙박함
답변 제공: Director of Front Office 님, 2024년 1월 30일
Thank you so much for your lovely review regarding your recent stay at our hotel! We are so happy to see you found our staff friendly, pleasant and courteous! Our staff takes great pride in taking care of our customers and we are glad that we exceeded your expectations. We look forward to seeing you again soon!

10/10 - 훌륭해요

Lori

좋아요: 청결 상태
Wonderful
2024년 1월에 1박 숙박함
답변 제공: Director of Front Office 님, 2024년 1월 29일
Thank you for your lovely review regarding your recent stay! We loved having you and hope you will visit again soon.