Find hotels near Charmant Hiuchi Snow Resort, Itoigawa from ₩77,442

"Nice resort overall but the customer service could be improved. The spa facilities and sauna could do with better cleaning. In my partners Sauna and spa had a bad smell which affected that tranquil environment where she wasn’t able to relax. We enjoy the Japanese breakfast the quality was really good with a good variety of hot and cold options. The staff was also quite rude in the ski park and was not helpful or informative. Overall good experience but the positive points was not enough to cover some of the negatives. "

"Clean room"

"Staff were awesome. Very very helpful."

"Lots of choice. Unfortunately it resembled a large boarding school canteen. Air quality was poor. "

"Everything was great, staff was absolute class and helped us out whenever we needed it"

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"All good, but need to consider bigger room bed for family with two kids"

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"Cool, old school Japan experience. Dated for sure but has charm. Nice folks running it. Breakfast was small, probably the only real complaint. Also no instant coffee available to make on your own so for those that like to get up and have a cup it’s not happening until breakfast and if you order Japanese breakfast you pay extra for coffee. Cold in the hotel, and the kerosene heaters don’t turn on super early so you’re in your room till 7. Nice onsen. "