필로우탑 침대, 책상, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

베스트 웨스턴 로열 인 여행 후기

2.5 out of 5
베스트 웨스턴 로열 인
3644 Cummings Hwy, Chattanooga, TN

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 339개" "
평점 8 - 좋아요. 1001개 이용 후기 중 326개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 150개" "
평점 4 - 별로예요. 1001개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 95개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

yangmo

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

SuHyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋습니다!
가격대비 괜찮습니다^^
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
채터누가 루비폴 구경시 적당한 위치입니다.
베스트 웨스턴 치고는 좀 수준이 낮았으나, 전반적으로는 깨끗하고 좋았습니다. 특히 루비폴 보시러 채터누가 오시는 분들에게 추천드려요
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Improvements were done in some areas but the paint job was terrible. There were large scrapes and patches of missing paint.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Toni

가족 여행
좋아요: 직원 및 서비스
The host was super helpful
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room, bathroom, linens.... Clean is biggest thing for me, was just passing through and wanted a good night's rest. I spoke to three people that work there, all courteous and friendly.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: JP 님, 2024년 1월 16일
Thank you, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice accomodations for the price. Not far from Ruby Falls and Rock City which makes avoiding traffic easier. Receptionists were very nice. Didn't receive cleaning service because I didn't notice their "Go Green" campaign. Just a note in case you need your garbage emptied. 😉
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: JP 님, 2024년 1월 16일
Thank you, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

6/10 - 괜찮아요

Ivan

가족 여행
별로예요: 객실의 편안함
Ok for one night
2023년 12월에 1박 숙박함
답변 제공: JP 님, 2024년 1월 16일
Thank you, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: JP 님, 2024년 1월 16일
Thank you, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

8/10 - 좋아요

Dee

2023년 12월에 1박 숙박함
답변 제공: JP 님, 2024년 1월 16일
Thank you, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and very close to Rock City.
2023년 11월에 2박 숙박함
답변 제공: JP 님, 2023년 12월 11일
Thank you, Randy, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

10/10 - 훌륭해요

Hector

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함
답변 제공: JP 님, 2023년 12월 11일
Thank you, Hector, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

10/10 - 훌륭해요

James

2023년 11월에 1박 숙박함
답변 제공: JP 님, 2024년 1월 16일
Thank you for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you for the pleasant stay
답변 제공: JP 님, 2023년 12월 11일
Thank you,James, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

8/10 - 좋아요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: JP 님, 2023년 12월 11일
Thank you, Renee, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

10/10 - 훌륭해요

Teresa

2023년 11월에 1박 숙박함
답변 제공: JP 님, 2023년 12월 11일
Thank you, Teresa, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay. We look forward to your next stay with us at Best Western Royal Inn

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old hotel not vet comhy room had odor
2023년 11월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Pegram

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very good stay me and my girlfriend had a super dinner and then a wonderful night together sure I would stay again and use this
2023년 11월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Brian

No elevator-I did see this in the description after the fact, but after a 12 hour drive, it was not a pleasant surprise! Breakfast our second morning was very disappointing. We arrived an hour before they quit serving and there was an empty spot and serving spoon for the scrambled eggs, so we figured they were in the process of getting more. When I asked the attendant if there were more eggs, she just said no with no further explanation and walked away. Our experience at the Best Western in Navarre on our next stop was so much better!
2023년 10월에 2박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 - 별로예요

Susan

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival desk clerk couldn't find our reservation (Expedia) causing much uneeded stress. Property is in very poor repair...peeling paint, stained carpets, limited TV, and overall feeling of below standards of other Best Westerns we have frequented over the years.
2023년 10월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 - 괜찮아요

Tammy

가족 여행
They area that the motel was in was kind of bad we had street people living behind the motel
2023년 9월에 2박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

PATRICIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed very comfortable ,lots of outdoor lighting great ac
2023년 10월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Nancy

2023년 10월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

gustavo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The carpet in the room
2023년 10월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

William

좋아요: 객실의 편안함
별로예요: 청결 상태
Eh it’s sorta ok
Comfy beds and fairly friendly staff. The bad part was the dead roaches in my room and the live roach at the breakfast buffet.
2023년 10월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Biljana

좋아요: 편의 시설/서비스
I would recommend it, you can park your car infront of your room. Had smoking room which I didn’t have past million years
2023년 10월에 1박 숙박함
답변 제공: lee 님, 2023년 10월 5일
Flora Pickett said thank you in English on 10/05/23Thanks for staying with us. We appreciate your Feed

4/10 - 별로예요

sung 님, portland

좋아요: 직원 및 서비스
별로예요: 청결 상태
Smelly including smoke. The property wouldn’t meet the standard.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 1일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Scott

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 1일
Thank you

10/10 - 훌륭해요

Richard

Nothing
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

6/10 - 괜찮아요

Colton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

10/10 - 훌륭해요

Greta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Very courteous and friendly staff. The room was clean and comfortable. Conveniently located. The building and grounds appeared well kept. Breakfast was a nice bonus!
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

8/10 - 좋아요

Sherman J.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older property needs renovations.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

10/10 - 훌륭해요

April 님, Goodlettsville

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great for the price. Very friendly staff. Staff is always very helpful. I come in town twice a month and i will always stay here. They have smoking rooms. There is also a homeless camp in the woods next door but they usually dont bother you. I will continue to stay here. I recommend anyone that wants a good room for a great price and very welcoming.
2023년 9월에 3박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

10/10 - 훌륭해요

Heather L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here before
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

10/10 - 훌륭해요

Kelly

2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

10/10 - 훌륭해요

Vicky

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick & easy. Good value & clean.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

8/10 - 좋아요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean and the staff was very friendly.
2023년 9월에 3박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

2/10 - 너무 별로예요

maria

2023년 9월에 1박 숙박함
답변 제공: JP 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Heather L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff is super friendly.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

6/10 - 괜찮아요

Brenda

좋아요: 청결 상태
Facilities could use an upgrade, particularly the tub floor was plastic and would shift when I stepped in. I booked with Expedia and when I arrived, I asked if I could switch which card I charged it to, she said no, it was not possible .Other hotel on my trip had no problem switching it.
2023년 8월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Resting Place
The staff was friendly. They served a hot breakfast.
2023년 9월에 2박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy very close to a busy road.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best WesternManagement TeamBest Western Royal Inn

10/10 - 훌륭해요

Nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
2023년 9월에 2박 숙박함
답변 제공: Maryanita 님, 2023년 9월 9일
Thank you so much

8/10 - 좋아요

shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When checking in we were not shown to be traveling with a pet in the reservations system. this was confirmed on Expedia when i booked and extra charges were agreed upon. We were fortunate that there was a Pet friendly room available. this confusion was not appreciated. i did appreciate the day desk person working with us. One negative-- the beautiful wood look flooring could have been cleaner. Walking barefoot showed that it was a little dirty. Maybe since it was a pet friendly room, that is not a big deal. But it should have been mopped.
2023년 9월에 2박 숙박함
답변 제공: Maryanita 님, 2023년 9월 7일
Thank you for your review. I am sorry for the confusion and glad we could accommodate you with a pet friendly room. We will reiterate to the housekeeping department an added mopping in those rooms. We appreciate you and your review.

10/10 - 훌륭해요

Candice

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and friendly nice area great price.
2023년 9월에 1박 숙박함
답변 제공: Maryanita 님, 2023년 9월 4일
Thank you for your great review. We appreciate you

8/10 - 좋아요

Michelle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, fresh/hot breakfast, comfortable beds
2023년 8월에 2박 숙박함
답변 제공: Maryanita 님, 2023년 8월 31일
Thank you,