2/10 Terrible
Robert
May 15, 2024
I didn't like the fact of I booked a reservation and when get there he asked for a deposit and I just spent all the money I had on the room and the reason for getting the room was cause power outage do to tornado that ripped threw where I live and power was still out was no hot water for two days wanted a hot shower because had to next morning so basically person at counter told had to have deposit and I told him didn't have it so I tried to get on phone and see if could get it and couldn't so I went back in and told him id have to cancel and get refund and instead of cancelling the reservation his self so I could get my money back he told me I had to call Expedia so I called them next morning when woke up and they told me it was to late to get money back and that they could of cancelled my reservation before so could have got money back so basically instead of doing the right thing then stole my money cause they could of canceled it but didn't . So now I guess I'm hiring a lawyer to sew them
Robert
Stayed 1 night in May 2024