Thank you so much for staying with us and giving a feedback regarding your stay.

Thank you for your comments regarding your stay. We have informed the appropriate department about your concerns. Rest assured, we will do our best to provide you enjoyable stay in future.

Thank you for your feedback. You reserved and stayed in smoking room. So obviously there will be smoke smell in room. Since you reserved through Expedia and paid to them and hence you got 0 balance receipt. We release the hold on card on same day and after that it take about 5-7 business days to reflect on your side, it depends on Bank or Credit card company. We will talk to appropriate department for your concerns/issues brought to our attention.

Thank you so much for rating us 10. We are happy to hear that we were able to make your stay perfect.

Thank you so much for taking time to review your stay at Quality Inn - Cleveland. Your feedback is valuable to us and help us to improve ourselves.

Thank you so much for your feedback.

Thank you for taking time to provide a feedback regarding your stay. Our staff work their best to provide a enjoyable stay at Quality Inn-Cleveland.

Thank you so much rating us online.

Thank you so much Miranda for your feedback. It is really help us to improve our service.

Hi Christy,Thank you so much for providing the feedback to us regarding your stay. We would like to assure that the 100 is a refundable deposit and it has been published on each websites. We are glad that you enjoyed your stay.