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"Excellent support staff Best airport pick up and drop team ( manager and drivers) Staff very helpful"

"The Leela Palace in Chennai is an exceptional hotel. Beautiful setting, attentive staff, clean and fantastic food options. We thoroughly enjoyed our stay with two young children - Raj from the Butler team was brilliant as well as the chefs Anjan, Bunuma and their teams. The only thing that would have made this even better would have been more things for young children to do eg a games room however they were very content with the beautiful pool "

"The room was very nice, but the staff were the best. The concierge (Ishaq) was absolutely brilliant, helping me to sort out my ongoing travel arrangements and keeping an eye out to make sure everything went according to plan. The location is fine once you realise you are within easy walking distance of Little Mount metro station so you can explore any part of the city you want to from there (using metro and trains if you prefer that to cars, which I do personally). The local streets have some little eateries that are accessible and nice for dosas and other dishes that are served hot so ok for foreigners who can be ‘sensitive’ to local street food. Only thing I would have liked is a quiet place to have a beer at the end of the day - the bar was a bit noisy for me. The breakfasts I highly recommend - absolutely delicious, great service & reasonably priced. Also good to see staff hired from very diverse backgrounds, including people with different abilities. I will stay again. "

"Exceptional"

" Spot on for any guest looking for a clean and tidy room, amazing staff always with a smile and ready to do anything for their guests, the love and hospitality they bring to the hotel is so special, I hope that people looking for a hotel in Chennai should stay at the Madras Grand to actually experience the kind of experience that I have enjoyed missing all of the relationships we shared with the amazing staff and thank all of you for the love and respect,Charles Tilaka "

"Welcoming staff, especially shift manager Akhil was very courteous and accommodating. Dining options were very good, rooms comfortable, and all amenities were available. Great choice."

"Clean room, great amenities and excellent staff. Shout out to shriya for taking excellent care of us. The others in the staff were excellent too - prompt service and excellent hospitality. "

"Courteous staff and cleanliness "

"Checkin/checkout was seamless. Thanks Varun. Food was good. Very convenient location for my requirement so am overall very happy with the stay. It was reliable as can be expected from Trident. "