외관

웰컴호텔 바이 ITC 호텔스, GST 로드, 첸나이 여행 후기

5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 55개 이용 후기 중 26개" "
평점 8 - 좋아요. 55개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 55개 이용 후기 중 7개" "
평점 4 - 별로예요. 55개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 55개 이용 후기 중 5개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Krishna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Description does not match with reality. Under Staffed and no courtesy from staff, rooms are not clean and below par conditions. The amount they charged and service we got has no correlation. Will not recommend this hotel and will not prefer in future
2024년 4월에 1박 숙박함
답변 제공: Rikky 님, 2024년 5월 6일
Thank you for providing us with your feedback. We're sorry that your experience fell short of expectations. We're committed to delivering the best possible experience at ITC hotels, and we'll be looking into the areas you mentioned to ensure we can do better in the future. We appreciate your honesty and hope you'll give us another chance to make up.Our team tried to get in touch with you. Please let us know convenient time to connect .Rikky DhingraGeneral ManagerWelcomhotel Gst RoAD

2/10 - 너무 별로예요

Jayanth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rikky 님, 2024년 1월 9일
Thank you for providing us with your rating. We're sorry that your experience fell short of expectations. We're committed to delivering the best possible dining experience at ITC hotels. We appreciate your honesty and hope you'll give us another chance to make upDo let us know in case of anything specific you would like to share or try , on our whatsapp Hotline 7305013920.Responsibly Yours,Rikky DhingraGeneral Manager

8/10 - 좋아요

JImmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 8박 숙박함
답변 제공: Rikky 님, 2024년 3월 18일
Thank you so much for taking the time to leave such a good rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Do let us know in case of anything specific you would like to share or try , on our whatsapp Hotline7305013920.Responsibly Yours,Rikky DhingraGeneral Manager

10/10 - 훌륭해요

Pankaj

2023년 8월에 3박 숙박함
답변 제공: Rikky 님, 2024년 3월 18일
Thank you so much for taking the time to leave such a wonderful rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Responsibly Yours,Rikky DhingraGeneral Manager

10/10 - 훌륭해요

Mijoy

2023년 7월에 1박 숙박함
답변 제공: Rikky 님, 2024년 3월 18일
Thank you so much for taking the time to leave such a wonderful rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Responsibly Yours,Rikky DhingraGeneral Manager

6/10 - 괜찮아요

SAI KARTHEEK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Rikky 님, 2024년 3월 18일
We're regretful to learn about your less than satisfactory experience at our Hotel. We apologize for any inconvenience you faced. Your feedback is valuable to us as it helps us identify areas where we can improve. We would love the chance to make things right. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future.Responsibly Yours,Rikky DhingraGeneral Manager

2/10 - 너무 별로예요

Akshay

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BAD
The experience was terrible, while check in room was not ready, there was no towels on end day in the room, there was no shower gel and shampoo in the room, when went to bar on 1st day, bar was locked from inside, had to call staff to open the bar, during breakfast food was not there.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Tom

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: Rikky 님, 2024년 3월 18일
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. It's our goal to provide exceptional service, and your feedback is truly appreciated. We look forward to welcoming you back on your next visit!Responsibly Yours,Rikky DhingraGeneral Manager

10/10 - 훌륭해요

MITSUTERU

2023년 2월에 1박 숙박함
답변 제공: VETRISELVAN 님, 2023년 2월 5일
Dear Mr.Mitsuteru,Thank You for your wonderful and valuable feedback !It is an honor to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel GST Road Chennai, always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel GST Road Chennai, I would like to once again thank you for choosing us and we will sincerely look forward to make your more comfortable.Warm Regards,VetriselvanFront Office Manager

10/10 - 훌륭해요

Aadisht

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: VETRISELVAN 님, 2023년 2월 5일
Dear Mr.Aadisht,Thank You for your wonderful and valuable feedback !It is an honor to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Welcomhotel GST Road Chennai, always strive to provide our guests a comfortable & warm experience.On behalf of everyone at Welcomhotel GST Road Chennai, I would like to once again thank you for choosing us and we will sincerely look forward to make your more comfortable.Warm Regards,VetriselvanFront Office Manager

10/10 - 훌륭해요

Satya

2022년 11월에 13박 숙박함
답변 제공: Rikky 님, 2024년 3월 18일
Thank you so much for taking the time to leave such a wonderful rating ! It's great to know that you enjoyed our services. We look forward to welcoming you back at ITC Welcomhotel GST Road for another memorable experience soon. Your support means a lot to us!"Responsibly Yours,Rikky DhingraGeneral Manager

10/10 - 훌륭해요

vedprakash

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Rakhi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
Overall very good experience. Hope to get next time discount on room rent.
2022년 8월에 2박 숙박함
답변 제공: VETRI 님, 2022년 9월 21일
Dear Mr.Rakhi,Thank You for the rating and your valuable feedback ! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at Welcomhotel GST Road Chennai, always strive to provide our guests a comfortable & warm experience. On behalf of everyone at Welcomhotel GST Road Chennai, I would like to once again thank you for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards, Vetriselvan Front Office Manager

2/10 - 너무 별로예요

Narayan

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing like any things no restaurant service is very bad late service staff not good
2022년 7월에 4박 숙박함
답변 제공: Vetriselvan 님, 2022년 8월 4일
Dear Mr.Narayan, Greetings from Welcomhotel GST Road Chennai ! Thank for your feedback on your recent stay with us.We have shared your feedback to our restaurant team and we will have our staffs trained on guest focusing to avoid such delay in service.

4/10 - 별로예요

Krishan

2022년 6월에 2박 숙박함
답변 제공: VETRISELVAN 님, 2022년 7월 8일
Dear Mr.Krishnan, Greetings from Welcomhotel by ITC Hotels GST Road Chennai ! Thank you for taking time to give rating for us. It is always gratifying to receive such ratings.

10/10 - 훌륭해요

Hui Yu

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 6박 숙박함
답변 제공: VETRI 님, 2022년 6월 5일
Dear Hui Yu, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!! Thank you for taking the time for rating us. It is always gratifying to receive such wonderful rating. Truly, encouraging and a great source of motivation for all of us.I have shared your rating with our entire team and we are delighted to know you have enjoyed our hospitality Service.

6/10 - 괜찮아요

VENU

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms could have been tidier...considering its 5 star
2022년 3월에 2박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Mr.Venu, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write your comments about your recent stay with us. I have shared your feedback with our entire team .We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai on your next visit.

8/10 - 좋아요

Narayanasamy

2022년 3월에 1박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Mr.Narayanaswamy, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

2/10 - 너무 별로예요

Aditya

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is hotel or Dhaba no one knows. No room service staff is rude and doesn’t reply respectfully. Arrogant and less informative and interactive. I wouldn’t recommend this hotel to anyone as it is sheer waste of money.
2022년 3월에 1박 숙박함
답변 제공: VETRISELVAN 님, 2022년 3월 19일
Dear Mr.Aditya, Greetings from all of us at Welcomhotel GST Road Chennai!!! My team and I sincerely acknowledge your comments and thank you to patronize Welcomhotel GST Road,Chennai. Actually when you called for food order at 01.30am, there was deep cleaning going on in our kitchen as per COVID protocols. Hence our Restaurant staff told you about the limited menu availability. Hope our Chef Arokiya Dass and Om Prakash met you at Breakfast time and made you comfortable. We all graciously await for your return to serve you better. Hospitality Regards, Vetriselvan.T Asst Front Office Manager

10/10 - 훌륭해요

Test

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 3월에 1박 숙박함
답변 제공: Team Reservations 님, 2022년 3월 4일
Dear Guest Thank you for your valuable feedback

8/10 - 좋아요

Rajeev

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함

4/10 - 별로예요

Harish

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함
답변 제공: VETRI 님, 2022년 2월 24일
Dear Mr.Harish, My team and I sincerely acknowledge your comments and thank you to patronize Welcomhotel GST Road,Chennai We treasure your comments and shall take your observations positively to move forward.. Hospitality Regards, Vetriselvan Asst Front Office Manager

6/10 - 괜찮아요

Maragatham

가족 여행
별로예요: 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함
답변 제공: VETRISELVAN 님, 2022년 3월 19일
Dear Maragatham, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!!!!! Thank you so much for taking the time to give us this awesome review.. Your feedback is important to us and we use it to provide a better experience for you and for future guest like you. I am so glad to know that you have enjoyed your stay with us. Thanks and regards Vetriselvan

8/10 - 좋아요

Saumen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 4박 숙박함
답변 제공: VETRISELVAN 님, 2022년 3월 19일
Dear Mr.Saumen, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!!!!! Thank you so much for taking the time to give us this awesome review.. Your feedback is important to us and we use it to provide a better experience for you and for future guest like you. I am so glad to know that you have enjoyed your stay with us. Thanks and regards Vetriselvan

10/10 - 훌륭해요

Jasmann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice. The environment was very pleasant. Also, staff was very cooperative & helpful. Food was also delicious.
2021년 9월에 1박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Jasmann, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 - 훌륭해요

Ashim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cosy & comfortable
overall a very pleasant stay.
2021년 9월에 1박 숙박함
답변 제공: VETRISELVAN 님, 2022년 3월 19일
Dear Mr Ashim, Greetings from Welcomhotel by ITC Hotels GST Road Chennai !!!!!! Thank you so much for taking the time to give us this awesome review.. Your feedback is important to us and we use it to provide a better experience for you and for future guest like you. I am so glad to know that you have enjoyed your stay with us. Thanks and regards Vetriselvan

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good comfortable stay. Courteous staff
2021년 2월에 1박 숙박함
답변 제공: VETRISELVAN 님, 2021년 2월 23일
Dear Sir, Greetings from Welcomhotel GST Road Chennai!!! Thank you for your valuable feedback about your stay with us. Thanks and Regards, Vetriselvan.T Assistant Front Office Manager

6/10 - 괜찮아요

Vinita

출장 여행
It was a business trip and not much options in MRW decent hotel.
2019년 12월에 1박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Ms.Vinita, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함
답변 제공: Nathan 님, 2019년 5월 15일
Dear Guest, Greetings from Fortune Select Grand, Chennai!!!!!!! Thank you for taking the time to write such an extensive and positive comments on Trip Advisor It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await for your return to Fortune Select Grand Chennai.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel, excellent breakfast spread. Staff is very courteous and responsive. If require to visit Chennai again, it will be my first choice
2019년 5월에 2박 숙박함
답변 제공: Nathan 님, 2019년 5월 15일
Dear Guest, Greetings from Fortune Select Grand, Chennai!!!!!!! Thank you for taking the time to write such an extensive and positive comments on Trip Advisor It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await for your return to Fortune Select Grand Chennai.

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Thank for staying with us...

10/10 - 훌륭해요

Minh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel. Loved it!
Great Hotel. Very friendly staffs. Very nice restaurants. Food are great. Specially very good service at Orchid Restaurant. Thanks to Om Prakash and Munni. House keeping is good too. Excellent Hotel to stay.
2019년 2월에 8박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Mr.Minh, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 - 좋아요

Amandine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un hotel business pour un séjour a Mahindra city
Un séjour tres agreable dans cet hotel, équipe de 3 restaurants differents. Endroit calme (avec quelques klaxons indiens pour garder l’ambiance) et un personnel aux petits soins pour nous. Merci et bravo. Ps : Les cheese nan sont délicieux !
2019년 2월에 10박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Amandine , Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 - 좋아요

Sudharsan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location of the hotel is very far from the city. Unless you have some work nearby, it is not an ide hotel to stay in Chennai suburban.
2019년 1월에 1박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Dear Mr.Sudarshan, Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, friendly staff
2018년 12월에 3박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay..We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

6/10 - 괜찮아요

Seema 님, NEW DELHI

좋아요: 청결 상태
별로예요: 객실의 편안함
Pathetic tasteless food! Limited tasteless breakfast menu, extremely slow service.
2018년 11월에 1박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments.It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 - 훌륭해요

olivier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hotel
Personnel charmant, chambres spacieuses et particulièrement propre !!!! Salle de fitness très bien equipee
2018년 9월에 13박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 - 좋아요

Roshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CP值高的五星酒店
已經入住第二次了,酒店設施很棒,房間也很舒適,物超所值。
2018년 9월에 2박 숙박함
답변 제공: VETRI 님, 2022년 4월 27일
Greetings from Welcomhotel GST Road,Chennai !!!!!! Thank you for taking time to write such an extensive and positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with our entire team, and we are delighted to know you have enjoyed your stay.. We all graciously await to make your stay comfortable at Welcomhotel GST Road, Chennai.

10/10 - 훌륭해요

rudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very good hotel ......
Excellent hotel with extremely friendly and helpful staff especially the general manager, Miju. Location can be a problem for getting into city. Very happy with my stay and was treated like a king by all the staff.
2018년 6월에 11박 숙박함
답변 제공: Arpit Macwan 님, 2018년 7월 6일
Dear MS. Rudy, Greetings From Fortune Select Grand !! It is indeed pleasure to know that you enjoyed your stay.We look forward to welcome you back.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함
답변 제공: Arpit Macwan 님, 2018년 7월 3일
Dear Mr. George, Greetings From Fortune Select Grand !! Thank you for staying with us & your valuable feedback. We look forward to welcome you back

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel outside city center
I had a good stay at the hotel. Staffs were friendly and helpful. Food was good. Will come back in next business trip there.
2018년 3월에 2박 숙박함
답변 제공: Arpit Macwan 님, 2018년 3월 21일
Dear Valued Guest, Greetings From Fortune Select Grand, Chennai!! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding Staff & Food. we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip.

10/10 - 훌륭해요

Basanagoud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good hotel, clean, good service, good breakfast. Location is not so great but close to industries.
답변 제공: Arpit Macwan 님, 2018년 3월 21일
Dear Mr. Basanagoud, Greetings From Fortune Select Grand, Chennai!! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding Breakfast we are pleased that you found value and hospitality during your stay. We cater to SEZ area as our hotel is located in main Automotive Hub. We look forward to welcome you back.

6/10 - 괜찮아요

Oskar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Typical business hotel close to Mahindra city
This is a typical business hotel of Eastern style with a bed too short for me. The food is made for guest who prefers to stay in Europe/US. The restaurants serve overpriced food w/o any Indian feeling. The breakfast has a limited selection of Indian food and isn't good enough. The chef only serves omelettes. Why could you get a dosa like at other hotels in South India? The service is on a high level as far as everything goes well, but they have harder to handle thing that is outside of the protocol, and I really don't understand their routines. Sometimes they iron your shirts, and sometimes you have to do it yourself, no matter what you request. Another example, when I stayed in a standard room, I get the newspaper in the morning, but in the club rooms, I didn't. The housekeeping also follows a protocol and put everything (both the hotel's equipments and you private stuff) in a defined place, even if you moved it away. (For example, it don't use the TV, stop put the remote control on the bed.) You choose the hotel since it's close to Mahindra World city.
답변 제공: Arpit Macwan 님, 2018년 5월 4일
Dear Mr. Oskar, Greetings from Fortune Select Grand,Chennai!! Thank you for your comments. as majority of our guests are from US/Europe, considering their request we prepare the menu & we have many different Indian dishes, which include South Indian Dishes as well. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more know about how to improve our property and service for you and our other guests.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함
답변 제공: Arpit Macwan 님, 2018년 2월 3일
Dear Valued Guest, Thank you very much for staying with us & taking your valuable time to review our hotel. I hope you have enjoyed your stay with us & we look forward to welcome you back .

10/10 - 훌륭해요

Amit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2017년 7월에 2박 숙박함
Dear Mr. Amit, Greetings From Fortune Select Grand !! Thank you for staying with us & your feedback. we appreciate your comments & glad to know that you had pleasant stay which encourage us. We look forward to welcome you back. Best Regards Fortune Select Grand

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Nice good hospitality front desk should be more agile and bell desk should get the luggages as early as possible.That is the only area they have to improve

10/10 - 훌륭해요

Miyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amenity, breakfast, facility is good compare to it's cost. people are relatively friendly while I am checking out I was requesting a bottle of water which is complimentary in room but they was charging it. breakfast is good in terms of variety of fruits and miso soup is available!

8/10 - 좋아요

ARUN KUMAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay in GST Road
The club room was comfortable & in pristine condition.Complimentary breakfast with multiple food choices.Overall it was a good relaxing stay.

8/10 - 좋아요

Riz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Efficient, clean, and well-priced friendly hotel
This hotel is one of the best around in the area for both cost and location depending on target venues. For certain businesses in the area (which is a growing hub) it is very convenient.
답변 제공: General Manager 님, 2016년 9월 30일
Dear Valued Guest !! Thank you for staying at Fortune Select Grand, Chennai & sharing your experience. We are very pleased that you enjoyed the services and facilities offered at our hotel. Again thank you for your wonderful comments. We look forward to welcoming you back to the Fortune Select Grand .