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3 out of 5
홀리데이 인 워링턴, IHG 호텔
Woolston Grange Avenue, Woolston, Warrington, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 592개 이용 후기 중 238개" "
평점 8 - 좋아요. 592개 이용 후기 중 216개" "
평점 6 - 괜찮아요. 592개 이용 후기 중 86개" "
평점 4 - 별로예요. 592개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 592개 이용 후기 중 23개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

s

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Vivien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here for a week. The staffs are nice and beds are comfortable.
2023년 4월에 6박 숙박함

6/10 - 괜찮아요

Christopher

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room heating didn’t work properly and the phone in the room was broken, reported to duty manager and he dis nothing about it was dismissive. Had a Hunters chicken for dinner and most it was dry and burnt, Wont stay again here.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Jack

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were absolutely marvellous. Couldnt ask for friendlier individuals.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Anthony

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
2023년 4월에 3박 숙박함

8/10 - 좋아요

Katherine

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were extremely friendly and helpful. The room was spacious - the bathroom could do with a refurb but was totally functional. Dining was limited but satisfactory. Good location for work and close to shops and motorway.
2023년 3월에 3박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good eveningThank you for your feedback, It great to see you enjoyed your stay.We hope to see you again soon.Kind regardsAdam

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent overall
It was decent. Only issues is unable to control the thermostat and the receptionists can be more clear on the £30 that is taken at check-in time as I had to ask what exactly does the charge include to be later told it's for food or drinks at the bar etc. Overall stay was comfortable and relatively clean. One bin in the bathroom did contain odd coloured waste but not a big issue as it was a pedal bin hiding it from plain sight.
2023년 2월에 1박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good eveningThank you for your feedback, i am unhappy that the hotel was not up to the standard we expect our guest to receive while staying with us, so please accept my sincere apologies for this.We have been implementing further training for our staff and a maintenance program.We hope that you do return to the hotel in the future.Kind regardsAdamGSM

10/10 - 훌륭해요

Chau Wan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable bed
2023년 2월에 1박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good eveningThank you for your feedback, its great to see that you enjoyed your stay with us.We look forward to seeing you again.Kind regardsAdam

10/10 - 훌륭해요

Gavin

2023년 2월에 1박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

6/10 - 괜찮아요

Magnus

출장 여행
2023년 2월에 2박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good eveningThank you for your feedback, i am unhappy that the hotel was not up to the standard we expect our guest to receive while staying with us, so please accept my sincere apologies for this.We have been implementing further training for our staff and a maintenance program.We hope that you do return to the hotel in the future.Kind regardsAdamGSM

10/10 - 훌륭해요

Georgie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good night sleep
Just a quick Family visit. Staff were very helpful and friendly. I asked Nieve if there was a vending machine as I wanted some chocolate, she went off and found me some! I hope it wasn’t from her lunch box. She was very kind.
2023년 2월에 2박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with very friendly staff.
2023년 1월에 1박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday weekend
We stayed in a 2 double bed room and it was big comfortable and clean. Food was good and the staff were absolutely lovely, we’ve stayed in many hotels and the staff here were the nicest and most helpful yet.
2023년 1월에 2박 숙박함
답변 제공: IHG WARRINGTON 님, 2023년 3월 30일
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

10/10 - 훌륭해요

Julie

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff
Staff super helpful especially Trish, Doreen, and Bill in the restaurant. Only complaint that with a food allergy about half the available food options had the Mushrooms in so a little restrictive
2023년 1월에 2박 숙박함

8/10 - 좋아요

Anne

가족 여행
좋아요: 청결 상태, 객실의 편안함
Boxing night
Helpful staff on reception but was difficult to get through to them with a request by phone. I did receive the request when I was able to ask. The breakfast was slow and under staffed. Rooms clean comfortable but a bit dated
2022년 12월에 1박 숙박함

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good except for a dog barking in next door room Not good as my guest had a serious phobia of dogs after facial injuries as a child Receptionist was understanding by contacting the occupants and offering us a change of room but it was late and we had unpacked for a three day stay so declined the offer Wakened by dog barking at 0715 . Manager was asked to at least offer a reduction on the room but he/she made no contact over the next 2 days Fortunately the dog was only booked for one night
2022년 12월에 3박 숙박함
답변 제공: Holiday Inn Warrington 님, 2023년 1월 4일
Hi Ronald, thank you for taking the time to leave us feedback following your stay with us. We are sorry to hear about the problems you encountered during your stay with us, however, we do advertise that we are a dog friendly hotel and therefore we are not able to remove those with pets. We hope this won't deter you from choosing to stay with us again in the future.Kind regards,Holiday Inn Warrington

8/10 - 좋아요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very limited parking spaces No space in double room for sufficient chairs
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Gavin

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were excellent, very friendly and helpful, unfortunately I was in an accessible room, and using the bathroom facilities was very difficult, couldn’t use basin as to get hot water out of the tap meant spraying water everywhere! Ended up washing with the Bath tap!
2022년 12월에 2박 숙박함

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Really nice hotel. Easy to getxto and plenty if parking. Only disappointment was there was a 60th party which meant we had no access to the restaurant or bar which given it was a Saturday night was a shame.
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
This is a nice hotel, with lovely staff. However, the wi-fi is rubbish, and the staff will admit that. I dislike the supposed use of a QR code to order food, which doesn’t work properly and with the appalling wi-fi is even more unusable. I always have to ask for a physical menu. IHG need to upgrade the wi-fi otherwise I will NOT stay there again

2/10 - 너무 별로예요

Annabel

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When we arrived, the check-in process took 55 minutes, most of which was stood in a queue. There was only one member of staff on the check-in desk who was dealing with an issue. It later emerged that there was also no manager in the hotel to fix the issue that held up the check-in for so long. Another member of staff appeared at around the 45 minute mark of being stood in the queue but he was unable to start clearing the back-log of people so we had to wait even longer in the queue. The following morning there was another wait because there was no member of staff in the dining area to check people in for breakfast. However, the cleanliness of the hotel is excellent. The rooms are very comfortable and clean. The facilities are very nice.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Jessica

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the best holiday Inn we’ve stayed in modern clean staff efficient and friendly food excellent great value for money
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Sheila

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
I thought this hotel exchanged in abundance. Very clean. Nice rooms and toilet. I was happy there.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Samiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was amazing
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday Inn - Warrington
Quite location, but near M6. Plenty of free parking spaces. Big clean room with walk in shower. Friendly helpful staff. Buffet breakfast with lots of choice. No complaints whatsoever and I’ll rebook on my next trip.
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

David

2022년 10월에 1박 숙박함

4/10 - 별로예요

Paula

출장 여행
food
Hotel was okay, staff helpful, but the food was awful. we had a meal when we arrived, which was not cheap and honestly it was pretty terrible, ranks one of the worst plates of food i have ever been served.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Anand

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
Weekend
Average Room was noisy due to outside traffic Needed to keep windows open as room too hot Breakfast staff very helpful but ran out of supplies of clean plates ,cups and spoons plus food items
2022년 9월에 3박 숙박함

6/10 - 괜찮아요

Ricky

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly helpful staff. Larger than average room with a big walk in shower.
2022년 9월에 2박 숙박함

8/10 - 좋아요

Pushparaj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Easy check in, friendly staff, limited breakfast options. Rooms were clean but dated. No options for EV charging on site
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
I have back issues and tried the bed which was very uncomfortable so I didn’t stay the night, I went elsewhere. Hotels really need to invest in their beds. If premier inn can do it I don’t understand why more expensive hotels don’t. The room was very dark too which was off putting.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Hannah

2022년 8월에 1박 숙박함

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was OK. We ate in the restaurant but we were not happy to be told to use the QR rather than looking at a hard copy menu which was only offered to us after we had already ordered. Food up to standard when it arrived.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

K

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Desmond

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

CHRISTOPHER

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

David

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place, amazing and friendly staff who go above and beyond for my family amazing hotel and very child friendly could not fault.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Juliane

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location great for travelers although little around here
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

P

2022년 7월에 1박 숙박함