야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

더 헤리티지 치앙 라이 호텔과 컨벤션 여행 후기

4 out of 5
더 헤리티지 치앙 라이 호텔과 컨벤션
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 66개 이용 후기 중 39개" "
평점 8 - 좋아요. 66개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 66개 이용 후기 중 2개" "
평점 4 - 별로예요. 66개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 66개 이용 후기 중 2개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

weonsuk

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
최고의 호텔이었습니다. 조식은 꼭 추가해서 경험하세요. 가성비 좋습니다.
2022년 9월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 9월 19일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

JUNGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Khanthong M. 님, 2019년 12월 18일
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review and Thank you so much for your staying at The Heritage Chiang Rai. Your feedback is important to us and we use it to improve our services.

10/10 - 훌륭해요

JUNGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다
전체적으로 만족합니다 위생 상태도 좋고 침구류가 편안해요..가격이 조금 낮았으면 퍼펙트 였을텐데
2019년 12월에 1박 숙박함
답변 제공: Khanthong M. 님, 2019년 12월 18일
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review and Thank you so much for your staying at The Heritage Chiang Rai. Your feedback is important to us and we use it to improve our services.

10/10 - 훌륭해요

farrah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.
2024년 5월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 5월 7일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
2024년 4월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 4월 25일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Yvonne 님, Neu Ulm

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean hotel with good pool area and great gym.
2024년 4월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 4월 22일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Ricardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
K
2024년 3월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 3월 25일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Rustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very nice place.
2024년 1월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 2월 8일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great place to stay. Staff was very friendly.
2024년 1월에 4박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 2월 8일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
2024년 1월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 26일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been to this hotel many times in the last 6 years on motorcycle trips. This place has the most comfortable bed and pillows in all of Thailand The gym is a bonus The staff is always amazing. It’s worth every penny
2024년 1월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 23일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Weekend away
Sat & Sun nights hotel was very busy Saturday with a wedding so service was a bit slow which is understandable. Was upgraded to a suite. Beds very comfortable & rooms whilst a little tired were very clean. Staff very sweet many in training so didn’t know everything but that’s ok.
2024년 1월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 23일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

CHING

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
家庭房空間大，乾淨舒適。
2024년 1월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 23일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything about this hotel is excellent i would not hesitate in recommending this hotel to any type of traveler to Chiang Rai truly superp in every sense
2023년 12월에 7박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 15일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Onrampa

2023년 12월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 25일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

6/10 - 괜찮아요

Meng

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2024년 1월 5일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Tashi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
loved it. bed was super comfortable and food was very delicious
2023년 12월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 12월 25일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Suphakde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel
2023년 12월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 12월 13일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place and great service very clean
Excellent service and price Great central location for our activities
2023년 11월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 12월 13일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

ARIYA 님, Muang

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very big and clean room. Comfortable bed.
2023년 11월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 12월 13일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Christofer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente opción
Excelente atención por parte del staff, bien cuidado, limpio.
2023년 11월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 11월 22일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Le Faltó Cariedad Al desayuno
2023년 10월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 11월 14일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Joel

2023년 9월에 7박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 10월 3일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Masamichi

good
2023년 9월에 6박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 9월 21일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Futoshi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 9월 4일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

bounmy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant had lots of mosquitoes at night.
2023년 8월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 8월 21일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Gino

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really impressed with the hotel staff and service
2023년 8월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 8월 7일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great please
2023년 8월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 8월 7일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 8월 7일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr sauber und gepflegt
2023년 2월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 2월 10일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient safe stay
Grandest hotel in the area
2022년 10월에 2박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2023년 1월 19일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19.

8/10 - 좋아요

Jared

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes
2022년 7월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 7월 27일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms
2022년 7월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 7월 19일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Give it a miss please!
In 50 years of travel i have never had to leave a hotel of any star the day after i arrived where i was planning to stay for several days.Not only was the customer service extremely poor and reception and layout both internally and externally identical to the Stephen King film "The Shining" but the rooms were tired and run down despite assurances from this rude lady at reception the hotel was full,we could see no one and all that was needed was snow and part 2 could of been filmed here. Being late we wanted food and was greeted to darkness in the dining room with no explanation and these were subsequently turned on for us along with the a/c. My wife told the 1 and only member of staff for whom i believe was the chef as well in this large palace hotel no chilli in the food,so of course the chilli arrives in it, and only found out when i was on the floor unable to breath with this 1 member of staff in this 300 bedroom hotel not to be seen,subsequently my wife was left ging to the kitchen running around for a bottle of water which was like a scene from BBC Fawlty Towers. Thankfully my complaint reached hotel.com and i could get a refund. My wife became upset after the hotel added10% service charge automatically to the bill and i told them exactly what they could do with that. We went to the Meridien leaving the Heritage manager beging us to stay.Simply my answer was not even if i had won the lottery.please oh pls keep clear and avoid!!! No way 4 stars if lucky 2✨
2022년 6월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 6월 28일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, Thank you for sharing your review for us. We're pleased to apologize for any inconvenience caused. We'll will take your feedback for further improvement. Respectfully yours, The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

KITTIMA

2022년 5월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 5월 25일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 - 좋아요

Phatthacharasuda

2022년 5월에 1박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 5월 25일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

LAURA ANGELICA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio y amable el personal, solo no me gusto que tienen el horario del restaurante muy reducido, queríamos cenar cuando llegamos muy cansados del vuelo y era muy tarde, el restaurante cerró antes de lo que indicaba en la información y nos dormimos con hambre, tal vez ayudaría vender snacks o galletas y no solo café o té… pero todo lo demás genial! Gracias
2022년 4월에 3박 숙박함
답변 제공: The Heritage Chiang Rai Hotel and Convention 님, 2022년 4월 26일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 - 훌륭해요

Kingkarn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: The Heritage Chiang Rai 님, 2022년 2월 8일
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 - 좋아요

Wiroom

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
โดยรวมดีมาก
2022년 2월에 1박 숙박함
답변 제공: The Heritage Chiang Rai 님, 2022년 2월 22일
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly price good trees around the hotel are nice
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

TOMOYA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
夕食のレストランにて、従業員がほとんどいなくてオーダーするのにとても時間がかかった。
2021년 12월에 1박 숙박함
답변 제공: The Heritage Chiang Rai 님, 2021년 12월 27일
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 3박 숙박함
답변 제공: The Heritage Chiang Rai 님, 2021년 12월 27일
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 - 훌륭해요

Laddawan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful room and nice city views Everything is good to stay with the family 4adlt 2 kids
2021년 12월에 1박 숙박함
답변 제공: The Heritage Chiang Rai 님, 2021년 12월 13일
Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,

10/10 - 훌륭해요

Monthana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Before we came to this hotel, we checked the reviews and they were great. This influenced us coming here. When we came to check in, they asked us to come back in an hour. This was a first for us in Thailand. We came back and there was no one to help with the bags. Another first. The room is very nice, but the bathroom is very small. After our second night, the bathroom smelled like an open sewer. They came checked it out and asked us if we wanted to move rooms. When we moved to the new room, they had to fix the door because it would not lock. In the reviews, people said the internet was good. My hotspot from my phone is faster. Down load speed was 19.6 and there is no password security. We tried to use the microwave and hotpot in the room . The plug in did not work. They did come And fix it. They had to attach the wires to the sockets. Customer service at this hotel is poor, because They are under staffed. The best thing about this hotel were they people that worked there. They were very nice but need help. These are the people that were outstanding, N. Bow, N. Time, and Anne the 10th floor maid. We talked with the manager and he apologized and told us that he would relay this info up to the management group. He offered us no help to make this better. We will not stay here again and do not recommend this hotel at all.
2020년 2월에 4박 숙박함
답변 제공: Reservation 님, 2020년 2월 15일
Thank you so much for taking time to give us this review. Your feedback is important to us and we use it to improve our services. For matters that are still under your satisfaction, we do apologize for any inconveniences caused.

10/10 - 훌륭해요

Franck

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4 nuits entre amis
Hôtel récent. Superbe suite de 2 chambres. Choix au petit déjeuner. Petit bémol : la piscine était fraîche et l’hôtel est à 10 minutes en voiture du centre. Accueil et service sont au rdv.
2020년 1월에 4박 숙박함
답변 제공: Khanthong M. 님, 2020년 2월 2일
Thank you for your kind review.

4/10 - 별로예요

Aguest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointing breakfast, 24 hour music in the hallways that could be heard in the room, extremely loud doors closing, a cold 'library lounge' with fake book covers, friendly but helpless staff.
2020년 1월에 3박 숙박함
답변 제공: Khanthong M. 님, 2020년 1월 30일
Thank you so much for taking time to give us this awesome review. Please share your feedback with us on TripAdvisor to provide a better experience for you. The Heritage Chiang Rai.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel... clean, welcoming staff and the rooms are very comfy with modern touches. Will definitely stay again.
2020년 1월에 1박 숙박함
답변 제공: Khanthong Meesin 님, 2020년 1월 21일
hank you so much for taking time to give us this awesome review.

8/10 - 좋아요

Troy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay but Can be better...
Glad to redeem my 1 night stay from Hotel.com. Pros: Comfy bed, great service from the staff, clean and newly renovated. Cons: Lack of shops around the Hotel. Swimming Pool being a family area would be great if they can prohibit any smoking around the pool area. Internet would be better if they can invest more speed into it or stronger coverage to the corner rooms. Please consider to have shutter services to Central / Big C / Night Market.
Big Pool
Nice View
Plenty of Car Parks
2020년 1월에 1박 숙박함
답변 제공: Khanthong Meesin 님, 2020년 1월 18일
Greeting from The Heritage Chiang Rai Thank you for your kind message.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
wonderful staff and place,see you next trip again and again
2020년 1월에 3박 숙박함
답변 제공: Khanthong M. 님, 2020년 1월 15일
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.