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APA Hotel & Resort Tokyo Bay Makuhari

3.5 star property
Family-friendly hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Near Makuhari Messe and Mitsui Outlet Park, APA Hotel & Resort Tokyo Bay Makuhari offers a fun retreat. Treat yourself to a massage at the spa, grab an Italian meal at one of the on-site restaurants, or unwind by the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby guests can make lasting memories.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
The current price is ₩72,030
₩87,150 total
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking　(Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking　(Please refer Hotel Policy for Child fee details)

7.8 out of 10
Good
(53 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [High Floor] Double Room, Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

[High Floor] Double Room, Smoking (Please refer Hotel Policy for Child fee details)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds, Non Smoking (Please refer Hotel Policy for Child fee details)

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds (Please refer Hotel Policy for Child fee details)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for West Wing Twin, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

West Wing Twin, Non Smoking (Please refer Hotel Policy for Child fee details)

7.8 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House, Non Smoking (Bed Types, Number No Guarantee)

Down comforters, desk, free WiFi, bed sheets

Run of the House, Non Smoking (Bed Types, Number No Guarantee)

8.2 out of 10
Very good
(141 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Run of the House, Smoking (Bed Types, Number No Guarantee)

Down comforters, desk, free WiFi, bed sheets

Run of the House, Smoking (Bed Types, Number No Guarantee)

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for East Wing Twin, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

East Wing Twin, Non Smoking (Please refer Hotel Policy for Child fee details)

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for East Wing Double, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

East Wing Double, Non Smoking (Please refer Hotel Policy for Child fee details)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for East Wing Triple, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

East Wing Triple, Non Smoking (Please refer Hotel Policy for Child fee details)

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room, Smoking　(Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

Standard Twin Room, Smoking　(Please refer Hotel Policy for Child fee details)

7.2 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for West Wing Triple Room, Non-Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

West Wing Triple Room, Non-Smoking (Please refer Hotel Policy for Child fee details)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [High Floor] Double Room, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

[High Floor] Double Room, Non Smoking (Please refer Hotel Policy for Child fee details)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [High Floor] Semi Double Room, Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

[High Floor] Semi Double Room, Smoking (Please refer Hotel Policy for Child fee details)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [High Floor] Semi Double Room, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

[High Floor] Semi Double Room, Non Smoking (Please refer Hotel Policy for Child fee details)

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [High Floor] Standard Twin Room, Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

[High Floor] Standard Twin Room, Smoking (Please refer Hotel Policy for Child fee details)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [High Floor] Standard Twin Room, Non Smoking (Please refer Hotel Policy for Child fee details)

Down comforters, desk, free WiFi, bed sheets

[High Floor] Standard Twin Room, Non Smoking (Please refer Hotel Policy for Child fee details)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [High Floor] Deluxe Twin Room, 2 Single Beds, Smoking (Please refer Hotel Policy for Child fee deta

Down comforters, desk, free WiFi, bed sheets

[High Floor] Deluxe Twin Room, 2 Single Beds, Smoking (Please refer Hotel Policy for Child fee deta

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [High Floor] Deluxe Twin Room, 2 Single Beds, Non Smoking (Please refer Hotel Policy for Child fee

Down comforters, desk, free WiFi, bed sheets

[High Floor] Deluxe Twin Room, 2 Single Beds, Non Smoking (Please refer Hotel Policy for Child fee

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 4
  • 2 Twin Beds
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About the neighborhood

Map
2-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021

What's nearby

  • Makuharikaihin Prefectural Park - 2 min walk - 0.2 km
  • ZOZO Marine Stadium - 6 min walk - 0.5 km
  • Makuhari Beach - 6 min walk - 0.5 km
  • Mitsui Outlet Park Makuhari - 6 min walk - 0.6 km
  • Makuhari Messe - 9 min walk - 0.8 km

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 11 min walk
  • Narita Intl. Airport (NRT) - 34 min drive

Restaurants

  • ‪パティスリーSATSUKI - ‬8 min walk
  • ‪Central Cafeteria Royal - ‬10 min walk
  • ‪スカイクルーズ マクハリ - ‬2 min walk
  • ‪ラ・ベランダ - ‬1 min walk
  • ‪田所商店 - ‬8 min walk

About this property

APA Hotel & Resort Tokyo Bay Makuhari

Family-friendly hotel near ZOZO Marine Stadium
Located close to Makuhari Messe and Mitsui Outlet Park Makuhari, APA Hotel & Resort Tokyo Bay Makuhari provides a grocery/convenience store, a coffee shop/cafe, and an arcade/game room. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • A vending machine, luggage storage, and a front-desk safe
  • An elevator, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 2007 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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₩59,611 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,400 to 2,700 for adults and JPY 1,440 to 1,620 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LA VERANDA
  • MOMOCAFE
  • NANAMI
  • SKY CRUISE MAKUHARI
  • TAIYOROU

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Elevator

More

  • 3 buildings
  • 50 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 to 2700 for adults, and JPY 1440 to 1620 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay, Merpay, and R Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s facilities fee applies to all onsite pools.
Additional fees apply to children 4 to 5 years old for breakfast when sharing existing bedding.

We should mention

The seasonal pool will be open from July to September
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Apa Hotel & Resort Tokyo
Apa Hotel & Resort Tokyo Bay Makuhari
Apa Hotel Resort
Apa Hotel Resort Tokyo Bay Makuhari
Apa Tokyo Bay Makuhari
Apa Hotel Resort Tokyo
Apa & Tokyo Bay Makuhari Chiba
APA Hotel Resort Tokyo Bay Makuhari
APA Hotel & Resort Tokyo Bay Makuhari Hotel
APA Hotel & Resort Tokyo Bay Makuhari Chiba
APA Hotel & Resort Tokyo Bay Makuhari Hotel Chiba

Frequently asked questions

Does APA Hotel & Resort Tokyo Bay Makuhari have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at APA Hotel & Resort Tokyo Bay Makuhari?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at APA Hotel & Resort Tokyo Bay Makuhari on Dec 22, 2025 start from ₩72,030, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is APA Hotel & Resort Tokyo Bay Makuhari pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at APA Hotel & Resort Tokyo Bay Makuhari?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at APA Hotel & Resort Tokyo Bay Makuhari?

Check-out is at 10:00 AM.

Where is APA Hotel & Resort Tokyo Bay Makuhari located?

This family-friendly Chiba hotel is located by the ocean, within a 10-minute walk of ZOZO Marine Stadium and Mitsui Outlet Park Makuhari. Makuhari Messe and Tokyo Bay are also within 6 mi (10 km). Narashino Kaihin-Makuhari Station is 11 minutes by foot.

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Reviews

APA Hotel & Resort Tokyo Bay Makuhari Reviews

8.4

Very Good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 1349 out of 2921 reviews
Rating 8 - Good. 928 out of 2921 reviews
Rating 6 - Okay. 415 out of 2921 reviews
Rating 4 - Poor. 148 out of 2921 reviews
Rating 2 - Terrible. 81 out of 2921 reviews

Reviews

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Lots of amenities especially the restaurants and lots of friendly staff.
Main Lobby
View from my room
Hotel from nearby garden
Hotel from beach
Stayed 7 nights in Dec 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay has a lot of amenities and two groceries on theem ground floor.
Stayed 7 nights in Sep 2025

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
2nd time this hotel. None complains at all.
Stayed 4 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was the perfect stay on every level. The room was amazing and the location was ideal. The trains into downtown Tokyo were easy to manage , All the staff were helpful and friendly . I can’t wait to come back !
Stayed 5 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff at a hotel set in a lovely beachside location near the Marines’ Zozo stadium and Makuhari Messe.
Stayed 1 night in Sep 2025

8/10 Good

Yiu Lung

Liked: Cleanliness, staff & service, amenities
It's excellent hotel which near makuhari messe.
Stayed 1 night in Sep 2025

10/10 Excellent

Bianeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the onsen and how close it is to the train station! Would definitely come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small, but exceptionally comfortable. Only major downside was the lack of storage space as there was no place to unpack a suitcase except a small closet
View from the room
Stayed 10 nights in Sep 2025

10/10 Excellent

Yannik

Liked: Staff & service, property conditions & facilities, room comfort
Check-in was fantastic. I love that you drop your key off in an automated box. The bathroom was a bit moldy though
Stayed 1 night in Aug 2025

10/10 Excellent

Miyashita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
.....
Stayed 2 nights in Nov 2025

10/10 Excellent

Hyochang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Aug 2025

8/10 Good

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators are crowded so many times. Have to wait few times for elevators going up with suitcases. Due to popular public bath, makes more crowded elevators.
Stayed 9 nights in Sep 2025

6/10 Okay

Ashma

Liked: Staff & service
Disliked: Cleanliness
Everything would have been great if the rooms were cleaned properly. The toilet/bathroom was dirty and the room had too much dust .
Stayed 1 night in Aug 2025

10/10 Excellent

Jeridel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3-star hotel, I was impressed with how much they accomodate customers. There's easy transportation by bus to and from Haneda Airport and Narita Airport as well as to the nearest train and bus station, Kaihinmakuhari (only in the mornings). I liked walking to different places, and the Makuhari Messe was just a few minutes walk away. Some staff struggled with English requests (good thing I still remembered Japanese), but all the staff were kind and held excellent customer service. Customers could take a bath, go to a spa, do their laundry (detergent included!), or grab items from the in-hotel convenience stores. The only things I missed were an in-hotel gym and the cleanliness and dated items of the rooms. I noticed accumulated dust and dirt in the most random places--behind the lampshades, between the wooden parts of the hanger pins, on the textured white walls. Part of me wanted to clean them. The air purifier was pretty old, and I saw why they were in each room. For a 3-star hotel connected to Makuhari Messe, I was pretty happy with my stay.
Makuhari Messe picture from right in front of the APA Hotel and resort Tokyo Bay Makuhari
Bus stop at the APA Hotel immediately at the entrance of the hotel
Stayed 7 nights in Dec 2025

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was really tiny. The pool was closed because they said summer was over, even though it was still summer on the calendar (early September) and it was 95 degrees and humid outside. I chose the hotel because of the pool so this was very disappointing. And there was no gym, so no way to get any kind of work out.
Stayed 3 nights in Sep 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Proximate to the Convention Center. I compared the customer service by personnel of the Tokyo Bay property vs the Yokohama Bay property and found the front desk and concierge of Tokyo Bay were abit more customer service oriented and friendlier where in need of a taxi at the Yokohama Bay one of the girls instead of walking me to where I need to go to get help seemed a bit dismissal and said to go to counter. I find many other staff would walk the foreigner not knowing Japanese language to the desk or area especially I explained I needed to make a scheduled bus. She did not go beyond to extend the customer service tThis negative experience influenced my perspecive of the Yokohama Bay property. Other than that Yokohama Bay was fine but rooms very small and the Tokyo Bay was good because staff was very friendly and more helpful but rooms a little small too.
Stayed 4 nights in Sep 2025

10/10 Excellent

AKANE

Liked: Cleanliness, property conditions & facilities
とても素敵にホテルでした。
Stayed 1 night in Nov 2025

6/10 Okay

yoshihiro

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
エントランスなどの大勢が見える場所は綺麗だったが、細かい設備に古さがあり特に集中エアコンで調整ができず寝苦しかった。
Stayed 2 nights in Nov 2025

10/10 Excellent

Shodai

Liked: Cleanliness, amenities, property conditions & facilities
客室の清掃が行き渡っておりサービスも手厚く行われておりとても快適に過ごせました
Stayed 2 nights in Dec 2025

10/10 Excellent

RIKA

Liked: Cleanliness, amenities, property conditions & facilities
大浴場が良かった
Stayed 1 night in Dec 2025

10/10 Excellent

Kyoko

Liked: Cleanliness, amenities, property conditions & facilities
大浴場や、館内の雰囲気がとてもよかったです。客室のお風呂も広く、清潔感があり、とても居心地がよかったです。
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos la comida de ahí
Stayed 3 nights in Dec 2025