루프탑 테라스

하얏트 센트릭 더 루프 시카고 여행 후기

4 out of 5
하얏트 센트릭 더 루프 시카고
100 W. Monroe St, Chicago, IL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1027개 이용 후기 중 605개" "
평점 8 - 좋아요. 1027개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1027개 이용 후기 중 91개" "
평점 4 - 별로예요. 1027개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1027개 이용 후기 중 35개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 휼륭하고 룸 컨디션도 깨끗하고 직원분들이 친절해요
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 11일
하얏트 센트릭 더 루프 시카고(Hyatt Centric The Loop Chicago)에서 즐거운 시간을 보내셨다니 기쁘게 생각합니다. 최고의 위치와 객실의 청결도, 그리고 친절한 팀원들에 대한 고객님의 친절한 말씀에 진심으로 감사드립니다. 우리를 선택해 주셔서 감사하며 다음 방문을 기대합니다.

10/10 - 훌륭해요

PHANTOMICS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 12월 8일
Phantomics, it's wonderful to hear that you had a great experience at the Hyatt Centric The Loop Chicago! Your rating says it all, and it's feedback like yours that helps us continually improve. We hope to see you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 11월 24일
Thank you for the 10/10 rating!We're thrilled to see how much you enjoyed staying at Hyatt Centric The Loop Chicago. We look forward to hosting you again in the near future! Thank you again for sharing.

6/10 - 괜찮아요

Sola

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We liked the condition of the room, which was clean and spacious. We particularly liked its location, as many major attractions of Chicago were nearby. We would say that it is one of the best hotels we've visited. However, it is not a good place to be for those who are with babies, for there were too many sharp edges and corners in the room. Our baby fell on the floor and hit his head on the edge of the bed and got a deep laceration on the forehead. We had to go to an emergency room in the middle of the night. It was a terrible experience that we never want to go through again.
2023년 6월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 6월 18일
Sola, thank you for taking the time to share your experience at Hyatt Centric The Loop Chicago. It is great to hear that you found the room clean and spacious, and appreciated the prime location of the hotel - close to many of Chicago's main attractions. We strive to provide comfortable accommodations for all our guests.However, we are deeply concerned to learn about the incident involving your baby. The safety and well-being of our guests are of utmost importance to us, and we apologize for any distress this experience may have caused you and your family. We understand how upsetting it must have been to visit the emergency room in the middle of the night, and we sympathize with your situation.In light of this feedback, we will take into consideration your concerns about sharp edges and corners in the room, especially for guests with young children. We will examine the issue closely in order to rectify it and ensure that future guests can enjoy their stay without worry. As a hotel that values its guests, we will continue to improve our accommodations by considering all types of guest needs.We appreciate your candid feedback and hope that this experience does not deter you from considering Hyatt Centric The Loop Chicago for your future visits. Our team is committed to providing exceptional guest experiences and looks forward to the opportunity to serve you and your family again in the future.

4/10 - 별로예요

Yumie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
화장실에 화장실 휴지가 없이 2일을 지냈습니다. 아침식사장소가 매우 열악했습니다. 하우스키핑시 바닥이 그대로 더러워서 놀랐습니다. 하얏트라는 명성이 무색했습니다.
2022년 9월에 7박 숙박함
답변 제공: Customer Service 님, 2022년 9월 15일
시간을 내어 이 피드백을 남겨주셔서 감사합니다. Yumie.저희와 함께 하는 동안 많은 어려움을 겪으셨다니 유감입니다. 우리는 손님에게 양질의 서비스와 편안함을 제공하기 위해 노력하고 있으며 귀하의 객실이 우리가 제공하고자 하는 높은 수준으로 청소되지 않아 유감입니다. 우리의 아침 식사 선택이 귀하의 기대에 미치지 못했다는 소식에 실망했습니다. 귀하의 피드백을 관리 팀과 함께 처리하여 앞으로 개선할 수 있도록 하겠습니다.더 긍정적인 경험을 공유할 수 있도록 곧 다시 호스트할 수 있기를 바랍니다.

10/10 - 훌륭해요

Junoh

2021년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2021년 12월 30일
Thanks for the fantastic rating, Junoh! It's outstanding we could exceed your expectations during your stay at Hyatt Centric The Loop Chicago. We're all looking forward to your next stay with us.

10/10 - 훌륭해요

Gayoung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3박 4일 숙박 후기!
처음에 규모가 좀 작아서 당황했는데 전반적으로 만족스러웠어요! 일단 직원분들이 정말 친절하세요. 10층 배정받았는데 시티뷰도 마음에 들었어요! 조식은 좀 늦게 먹으러 가서 그런지 몰라도 그렇게 좋지 않았어서 기대는 많이 안 하시는게,,ㅎㅎ 아 그리고 위치가 너무너무 좋았어요. 걸어서 먹으러 다닐 데도 많았고 train station도 가까워서 대중교통 이용할 때나 공항에서/으로 이동할 때 편했어요. 다음에 시카고 여행하러 오면 또 이 호텔을 이용하고 싶어요:)
2021년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2021년 11월 30일
좋은 리뷰 감사합니다, 가영님! 놀라운 서비스를 제공하기 위한 우리의 노력에 감사드립니다! 여기 하얏트 센트릭 루프 시카고에서 보낸 시간이 기억에 남는다는 사실은 우리에게 매우 중요하며 우리 팀이 훌륭하게 일하고 있다는 것을 아는 데 도움이 됩니다! 우리는 우리의 숙박 시설이 우리 재산의 큰 자산이라고 생각하므로 감탄해 주셔서 감사합니다! 또 다른 환상적인 경험, 가영을 위해 곧 다시 여러분을 모실 수 있기를 기대합니다.

6/10 - 괜찮아요

Jiehui

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Jiehui, thank you for leaving a review. If there are any specific concerns or aspects of your stay you would like to share, please feel free to reach out. Your feedback is valuable to us.

2/10 - 너무 별로예요

Anna

.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Anna, thank you for taking the time to share your experience. It is disappointing to hear that you did not have a satisfactory stay. Your feedback is valuable, and we will review your comments with our team members to make improvements. Thank you for bringing this to our attention.

8/10 - 좋아요

Myles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Insufficient hot water on shower. Too expensive of a hotel to experience that.
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Myles, thank you for your review. The team at Hyatt Centric The Loop Chicago appreciates your feedback. We're sorry you experienced an issue with your shower. Your comments will help us improve our services. We hope to have the opportunity to provide a better experience on your next visit.

10/10 - 훌륭해요

Imani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Imani, thank you for the excellent rating! The team at Hyatt Centric The Loop Chicago is thrilled to know you enjoyed your stay. We hope to welcome you back soon for another great experience!

10/10 - 훌륭해요

Jada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Staff was great.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Jada, thank you for your wonderful review! The team at Hyatt Centric The Loop Chicago is delighted to hear you enjoyed your stay and appreciated their efforts. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Jordan

2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Thanks for the perfect rating, Jordan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Centric The Loop Chicago.Have a wonderful day!

10/10 - 훌륭해요

Pariss

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was nice! Room was nice minus the little scuffs in the wall. Staff was welcoming and friendly. I would stay again
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Pariss, thank you for your kind words. Hyatt Centric The Loop Chicago is delighted to hear you had a pleasant stay and appreciated our welcoming team members. We’re glad you enjoyed your room and will note your feedback on the minor details. We look forward to hosting you again soon!

10/10 - 훌륭해요

Yee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff friendly and location is great.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Yee, thank you for your wonderful review of Hyatt Centric The Loop Chicago. Our team members are delighted you enjoyed our friendly service and fantastic location. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Nicolle 님, Auburn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Nicolle, thank you for your excellent rating of Hyatt Centric The Loop Chicago! We're thrilled to know you had such a positive experience. We hope to welcome you back soon!

10/10 - 훌륭해요

sri 님, South Lyon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is great and easy by to walk around
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Sri, thank you for sharing your positive experience! The team at Hyatt Centric The Loop Chicago is delighted that you enjoyed your room and found the location convenient for walking around. We're looking forward to welcoming you back!

6/10 - 괜찮아요

LAKENDRA

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was okay. The carpet wasn’t the cleanest, but considering its hotel with lots of traffic. The only downfall is the property only had 1 microwave to use and you aren’t able to use it after 9pm.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Lakendra, it sounds like there were a few details during your visit that didn't quite meet your expectations. We're grateful for your understanding regarding the cleanliness of the carpets given the high level of activity at the hotel. Regarding the limited availability of the microwave, we appreciate your patience and feedback. It's insights like yours that help us continue to enhance our guest experience. We hope to have another opportunity to serve you in the future.

10/10 - 훌륭해요

Franklin

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente atención y comodidad
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Franklin, estamos encantados de saber que disfrutó de su estadía en Hyatt Centric The Loop Chicago, especialmente del excelente servicio y comodidad. Esperamos recibirlo nuevamente en el futuro. Su reseña positiva significa mucho para los miembros de nuestro equipo.

10/10 - 훌륭해요

Sergio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern place, good qualify, great location
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Sergio, thank you for your great feedback about the Hyatt Centric The Loop Chicago. It's delightful to know that our contemporary atmosphere, standout service, and prime location all contributed positively to your visit. We look forward to welcoming you back in the future for another superb stay.

6/10 - 괜찮아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bunch of people talking outside of their rooms. Called guest services and they could only respond if music was playing. I think a group of women screaming, chatting, yelling, and laughing for 4 hours until 4 am warrants some intervention. Otherwise a great stay.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Heather, we appreciate you bringing these concerns to our attention. We understand how important peace and quiet is to our guests, especially during the late-night hours. Rest assured, we always strive to maintain a comfortable environment for all of our guests. We're pleased to hear that aside from this incident, you had a positive experience with us. The team at Hyatt Centric The Loop Chicago would be delighted to welcome you back in the future. Hopefully, we can impress you even more on your next stay.

4/10 - 별로예요

Rea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was very surprised to find that the window was tiny. I paid $700 for 3 nights and I didn’t expect a city view but I expected a nice big window. The advertising is extremely misleading as the window was tiny and it made the room feel extremely congested. If I knew this fact I would’ve 100 percent booked another hotel. This was extremely disappointing for a hotel chain like the Hyatt.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Rea, we appreciate your feedback and we're sorry to hear that you didn't fully enjoy your stay with us. We understand that you felt the room setup, especially in regard to the window, wasn't quite right for you. Our intention is never to mislead our guests, and all the features of our various rooms are outlined on our website. We apologize if there was any misunderstanding. Going forward, our team will be more than happy to help you find a room that better meets your expectations. We hope you will consider giving us another chance to better serve you.

10/10 - 훌륭해요

Holger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great house in great location.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Holger, thank you for sharing your thoughts. At Hyatt Centric The Loop Chicago, we always strive to provide our guests with a memorable stay in a desirable location. We're glad you found our establishment to be excellent and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Darnika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was in a great location and the staff was friendly. I liked the 24hr front desk I felt safe an comfortable. I enjoyed my stay, and would definitely recommend and book again. Although, there was some damge to the wall behind the door and a smug or two of the wall, but nothing crazy.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Darnika, it's wonderful to hear that you appreciated the prime location, felt safe, and comfortable at Hyatt Centric The Loop Chicago. Our team is pleased to know you enjoyed your stay and your recommendation means a lot to us. We've noted your comment about the room's condition for improvement as our commitment to providing an excellent experience is our top priority. We eagerly look forward to your next booking.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is my second stay at the property and I would return. Location is terrific and the room is clean. I really enjoy “The Corner” on the 3rd floor for a good cup of coffee. My only criticism of the room is that there is not much comfortable seating. There is only one chair and it’s low back and very uncomfortable. A high backed chair would be nice.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Robert, we are happy to hear that you enjoyed your return stay at the Hyatt Centric The Loop Chicago and appreciate our prime location and clean rooms. It's great to know that "The Corner" on the 3rd floor is a pleasure to visit. Your feedback on the room seating has been noted and will be invaluable as we continuously aim to enhance our guest experience. We look forward to hosting you again.

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks to Sebastian for amazing customer service!!
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Ray, it's wonderful to hear you received exceptional service from Sebastian during your stay at the Hyatt Centric The Loop Chicago! Your compliment will certainly be relayed to him. We hope to welcome you back for another amazing experience.

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location. Staff is kind. Amenities are great and business area is really convenient. The free coffee is awesome.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Jose, we're delighted that the amenities and convenient business area at Hyatt Centric The Loop Chicago met your expectations. It's great to hear our team members made a positive impression and that you enjoyed the complimentary coffee. We can't wait to welcome you back for another wonderful experience.

10/10 - 훌륭해요

Darah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Darah, it's fantastic to hear you had an enjoyable time at the Hyatt Centric The Loop Chicago. Your positive feedback is greatly appreciated, and we look forward to serving you again next time you are in town. Safe travels!

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location near main areas in the loop and union station
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Steven, it's great to hear that you appreciated the exceptional location of Hyatt Centric The Loop Chicago. Being close to the main attractions and Union Station certainly makes exploring the city a breeze. We're looking forward to welcoming you back for more discoveries.

10/10 - 훌륭해요

Tammy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay! Great location, very convenient for walking within the loop and very close to the train station if traveling to Chicago by air or just exploring outside the loop area.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Tammy, it's a delight to read of your positive experience at Hyatt Centric The Loop Chicago! We're thrilled that you found the location convenient for both your city walks and proximity to the train station. Your high praise inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another wonderful Chicago getaway.

4/10 - 별로예요

Angel 님, Fox Point

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like that upon entry we were never greeted. The floors in the room were sticky felt dirty. I was locked out of my room when I went to get ice (my purse was in there) and when I went to the front desk and told them my key didn’t work (I handed him the key) he told me I needed ID. I told him it was in the room. He said that he would have to go with me to the room to get it. He walked me to the elevator stepped in, then stepped out and saw me into the elevator and handed me a key. When I got to the room the key didn’t work. This didn’t make any sense this is the same person who was there when I checked in. So I went back down and a different staff member gave me a valid key and not the one that I brought down that was given back to me earlier. They were also asked for the fourth time if someone would clean the hallway which was nastily covered with garbage after exiting the elevator, which was partially done finally a day later after a 6th request. For a Hyatt to have very little regard for cleanliness, customer service/care, and comfort, it surprises me. But then again I haven’t stayed at one since I was held up in another one down the road at gun point near the stairway on the 22nd floor.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views for sure & the room was beautiful.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 11일
Amber, it's delightful to hear you enjoyed the stunning vistas from Hyatt Centric The Loop Chicago and found your accommodations to be beautiful. We strive to ensure our guests have a memorable experience. Looking forward to your next visit.

8/10 - 좋아요

Michael James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Another room had TV going all night.
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Michael, thank you for bringing this matter to our attention following your recent stay at Hyatt Centric The Loop Chicago. We understand that some disturbances can affect restful sleep, and we have protocols in place to manage such incidents. Your feedback is crucial in helping us improve our service. We are thrilled to hear your overall experience was positive and look forward to hosting you again.

10/10 - 훌륭해요

Irving

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in downtown, very convenient. Will consider staying here in the future
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Irving, it's wonderful to hear how much you appreciated the prime downtown position of Hyatt Centric The Loop Chicago. We're thrilled you're planning to stay with us again for your future visits. The team is eagerly looking forward to your return.

8/10 - 좋아요

Kamal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Kamal, we appreciate you taking the time to share your experience, though it seems we missed some details regarding the room that you received. We are grateful for your input and will use it to refine our guest experience at the Hyatt Centric The Loop Chicago. Thank you and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Milk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Thank you for taking the time to leave this wonderful rating! We hope to see you again soon at Hyatt Centric The Loop Chicago so we can share yet another amazing experience!

8/10 - 좋아요

Justice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay and very clean. Carpets could use some love but it was great. Love the added safety of key activated elevators.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 4일
Justice, we're pleased to know you had a nice stay at Hyatt Centric The Loop Chicago and appreciated the cleanliness of our establishment along with the additional measures we've taken for our guest's safety. Your note regarding the carpets has been shared with the relevant teams for further attention. We look forward to welcoming you back for another great stay soon.

10/10 - 훌륭해요

Nakeisha

2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Nakeisha, the team at Hyatt Centric The Loop Chicago is thrilled to see your positive rating! We're delighted that your visit met your expectations. We're looking forward to welcoming you back soon.

10/10 - 훌륭해요

Sarath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Sarath, it's great to know you had a pleasant stay at Hyatt Centric The Loop Chicago. We appreciate your feedback and hope you choose us for your future visits to Chicago.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hyatt Centric is a hidden gem in the heart of downtown Chicago. I know I sound like an ad right now but I was very pleased with my stay. They have a cool 3rd floor lounge as well as a chic rooftop lounge. The rooms are nice as well.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Patricia, your delightful words truly made our day! It's wonderful to hear how much you enjoyed staying at Hyatt Centric The Loop Chicago. The 3rd floor and rooftop lounges were certainly designed with guests like you in mind. We're also thrilled that you found the rooms to your liking. We can't wait to provide another memorable stay for you in the future.

8/10 - 좋아요

Arianna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard to find parking areas
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Thank you for the 4-star rating, Arianna!It's great your time at Hyatt Centric The Loop Chicago was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 - 훌륭해요

NAKAKITA

좋아요: 청결 상태
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Nakakita, thank you for your high-rating review of Hyatt Centric The Loop Chicago. We're delighted your stay was magnificent and hope to welcome you back soon for another superior experience.

8/10 - 좋아요

Sahil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was good
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Sahil, it's fantastic to hear that you had a satisfactory stay at Hyatt Centric The Loop Chicago. We aim to provide the best possible experience, and your positive rating validates that for us. Thank you for choosing us. We'll be eagerly awaiting your next visit!

2/10 - 너무 별로예요

Jason

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
We appreciate the feedback, Jason.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Kelly, it's wonderful to hear that you had a stellar experience at Hyatt Centric The Loop Chicago. Our team works diligently to provide a top-notch stay for all our guests, and your high rating indicates we succeeded. We aim to keep this level of service for your future visits. Thank you for choosing us!

10/10 - 훌륭해요

Kota

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Kota, thank you for your superb rating. We're thrilled to know that your stay at the Hyatt Centric The Loop Chicago met your expectations! We're looking forward to the opportunity of hosting you again in the future.

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Jordan, thank you for choosing the Hyatt Centric The Loop Chicago and sharing your experience. We're glad to know that you had an exceptional stay with us. We strive to provide a great accommodation experience for all guests, and we're pleased to know we exceeded your expectations. We hope to welcome you back in the future!

10/10 - 훌륭해요

Faetitia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent hotel! Hotel was clean and comfy, staff were nice, restaurant in hotel was nice convenient had good food and drink selection.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Faetitia, thank you for sharing such a glowing review about the Hyatt Centric The Loop Chicago. It's wonderful to know the cleanliness and comfort of our establishment met your expectations. We're thrilled our friendly team members and the restaurant's variety contributed to your excellent stay. We're very much looking forward to hosting you again in the future.

10/10 - 훌륭해요

Jessica

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Jessica,Thank you for choosing Hyatt Centric The Loop Chicago and for taking the time to share your positive rating. We always strive to make our guests' stay as pleasant and comfortable as possible. We're looking forward to welcoming you back during your next visit to the Windy City.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looked nice and was pretty clean, but as a short person with super thick hair, my shower sucked. The shower head was high, and the pressure was low. I also wish there were a couple more towels for the room.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Laura, it's great to hear you found the Hyatt Centric The Loop Chicago attractive and well-kept. We take note of your comments about the showering experience and the availability of towels in the room. These insights help us to improve guest experience moving forward. We appreciate your feedback and look forward to serving you better on your next visit.