Thank you for reaching out and I am Happy you and I were able to resolve this situation. Kind Regards, Anna Marie

Hi Eduardo,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Linda,Thank you for your feedback and high rating. We are glad that you enjoyed the breakfast and our staff accommodated you well. We have shared with management your concern about the mattress, it is our goal to only provide the best to our guests, and that you feel relaxed and comfortable during your stay. Please visit us again soon!

Hi Beatriz,We appreciate you taking the time to share your feedback with us. Regarding the water pressure issue on the third floor, we apologize for any inconvenience this may have caused during your stay. Rest assured, we will investigate the matter further to ensure optimal performance. We're delighted to hear that you enjoyed our breakfast offerings and found the room and bed to your liking. Your satisfaction is our top priority, and we hope to welcome you back for an even more enjoyable experience in the future.

Hi Stasia,It warms our hearts to receive this perfect rating. We're delighted our place exceeded your expectations. Hosting you was a pleasure, and we hope to see you again soon!

Hi T,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Carol,We're thrilled to hear that you had a positive experience with our staff and enjoyed our breakfast offerings during your stay! Providing exceptional service and delicious meals are top priorities for us, and we're glad to know that we met your expectations in these areas. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit!

Hi Maryan,Your satisfaction is our utmost priority, and we are dedicated to continuously improving our services to ensure each guest has a memorable and enjoyable stay. If there's anything specific that you believe we could have done better or any issues you encountered during your stay, please don't hesitate to share them with us. Your insights are incredibly valuable to us, and we are committed to addressing any concerns you may have had. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.

Hi Alfonso,We're thrilled to hear that you loved our breakfast and enjoyed the pool during your stay! Providing a delicious breakfast and a relaxing pool experience are important to us, and we're delighted that we could meet your expectations in both areas. We appreciate your business and hope to have the pleasure of serving you again soon.

Hi Kevin,Thank you for taking the time to share your recent experience with us. We value all feedback from our guests as it helps us improve our services. Regarding the atmosphere in the parking lot, we understand your disappointment and will address this matter with the utmost urgency. As for the room, it is still reserved in your name upon your return, we hope that this clarifies any misunderstanding or confusion. We appreciate your constructive feedback about our facilities. It's valuable insights like yours that enable us to make necessary improvements. We hope you will consider giving us another opportunity to exceed your expectations during your next visit to the area!

H Julianna,Thank you for sharing your recent experience with us. We truly appreciate your valuable feedback as it allows us to continually improve our services. We are pleased to hear that you found the amenities and size of our rooms to your satisfaction. Please rest assured that this is not indicative of the high standards we strive to uphold. We have immediately addressed your concerns with our housekeeping team to ensure that such lapses do not recur. Cleanliness is indeed paramount to us, and we are committed to rectifying any deficiencies promptly. We hope to have the opportunity to regain your trust and welcome you back for a flawless stay in the future.

Hi Hakeem,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Joyce, I would like to know what was not good with your stay for you to leave us a review of "1". Please contact me directly at the hotel or via email. Our guests feedback is what helps us improve future guests stays. I hope to hear from you.Anna Marie MillardGeneral Managergm@comfortsuiteslombard.com630-268-1400

Hi Scott,Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience and rest assured our team is dedicated to providing exceptional service to all of our guests. Your feedback is invaluable to us, and we would like to ensure that any issues you experience are resolved. Please feel free to contact us directly to discuss your concerns in more detail. If you could send us a message with the best email or contact number to reach out to, that would be greatly appreciated. We are committed to making your next stay with us a memorable one and hope to have the opportunity to welcome you back in the future.

Hi Jake,Thank you for taking the time to share your feedback during your recent stay with us. Rest assured that these comments will be looked into by our housekeeping team and ensure it is taken care of. We hope to have the opportunity to welcome you back for a much better experience in the future.

Hi Taylor,Thank you for choosing Comfort Suites Lombard-Addison and for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Rakim,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Harry,Thank you for taking the time to rate your experience. Our ultimate goal is to ensure that each guest has a positive and memorable experience. If you could provide additional details about your stay or specific issues you encountered, it would greatly assist us in investigating and rectifying the situation. We hope that we can have another chance to host you and impress you with the improvements we have made.

Hi Carlos,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hello,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Tricia,We appreciate your positive feedback regarding our breakfast offerings! It brings us great joy to know that you thoroughly enjoyed the dining experience during your stay. Our team takes pride in curating a diverse and delicious breakfast menu to cater to our guests' varied tastes. Your satisfaction serves as a testament to our commitment to providing a delightful culinary experience. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

Hi James,Thank you for your feedback and choosing our hotel. We would like to welcome you back again and let you choose a room in a different room. We are also working on improvements to further minimize any outside noise to ensure guests have a comfortable stay. Please visit us again whenever you are in the area!

Hi Tricia,Thank you for taking the time to share your wonderful experience, particularly highlighting the exceptional service provided by Tanya at the front desk. We're thrilled to hear about your positive interactions with her, and we appreciate your kind words regarding her efficiency, pleasant demeanor, and the ability to make your stay enjoyable. Thank you for choosing our hotel, and we look forward to continuing to provide you with excellent service in the future.

Hi Richard,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Verenice,We appreciate your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience caused by the construction noise you experienced in the afternoon. Please be assured that we strive to provide a comfortable and enjoyable environment for all our guests. We understand that construction activities can be disruptive, and we are constantly working to minimize any impact on our guests' overall experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for an improved stay.

Hi Tricia,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Tricia,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that Latonya at the front desk made such a positive impression on your stay. Your kind words about Latonya's sweetness, upbeat demeanor, and charm are truly appreciated. We are fortunate to have her as part of our team, and it's fantastic to know that her exceptional service enhanced your overall experience. We look forward to the pleasure of welcoming you back to our hotel.

Hi Victoria,We appreciate your detailed feedback regarding your recent stay at our hotel. We're delighted to hear that you enjoyed the recently renovated third floor, the comfortable beds, and the variety of breakfast items offered. It's wonderful to know that you found the room bright and cheery with ample lighting and convenient outlets. However, we sincerely apologize for the inconvenience caused by the broken elevator during your visit, resulting in the need to use the stairs. We understand the importance of cleanliness and maintenance, and we assure you that your concerns regarding the stairwell and hall carpet will be addressed with our housekeeping team. We regret any oversight in servicing your room during your three-day stay and will use your comments to improve our processes. Thank you for bringing these matters to our attention, and we hope you might consider giving us another chance in the future.

Hi Bithiah,Thank you for your feedback and for choosing us for your accommodation needs. While we strive to offer a comfortable and convenient experience for all our guests, we recognize that preferences vary, and some may find stairs more challenging than others. We hope that as we continue to make further improvements to our services and amenities, we would have another chance to host you and provide a more meaningful and satisfying stay.

Hi Jorge,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please be assured that we are actively working to minimize the impact of the construction on our guests and create a more comfortable environment during this transitional period. We are also concerned to hear about the unpleasant odor in your room. Our housekeeping team is thoroughly investigating this matter to identify and address the source of the smell promptly. We strive to provide a clean and welcoming atmosphere, and we regret that we fell short of your expectations. We are grateful for your patience and understanding, and we want to express our gratitude for allowing us to fully refund your stay. Your satisfaction is of the utmost importance to us, and we hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

Hi mandy,We appreciate your feedback and rating during your stay with us. It is our commitment to only provide the best accommodation and we hope that your next stay with us will be a far memorable one.

Hi Tricia,We're thrilled that you had a great experience during your stay with us. Your positive feedback means the world to us, and we can't wait to host you again on your next visit. We will surely relay this to Pete! Please visit us again soon!

Hi Bernette,We appreciate your high rating! It's fantastic to know you had a lovely stay. Safe travels, and we hope to host you again in the future!

Hi Joseph,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that your experience with us met your expectations and that our team did exactly as they should. Ensuring a seamless and satisfying stay for our guests is our priority, and your acknowledgment is truly appreciated. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Rafael,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Kadeem,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Lori,Thank you for bringing these concerns to our attention. Our maintenance team is addressing the elevator issue, and we are actively working to expedite the repairs. We understand the importance of providing a reliable and efficient service, and we assure you that steps are being taken to prevent a recurrence. Maintaining the quality of our facilities is a top priority, and we are investigating these matters to ensure they are promptly addressed and resolved. Our housekeeping team will inspect and rectify the curtain situation, and our maintenance team will address the water pressure and heating concerns in the shower. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

Hi Toneal,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff was friendly and helpful, and that you found the rooms very clean and spacious. Your satisfaction is our top priority, and we are delighted that we could contribute to a positive stay for you. We value your patronage and look forward to the pleasure of serving you again in the future.

Hi Jill,We sincerely appreciate your glowing 5/5 rating and the time you spent at our hotel for three nights and four days. however, we regret any inconvenience caused by the temporary elevator issue on the third floor during your stay. Please know that our team is dedicated to addressing maintenance concerns promptly to ensure the comfort and satisfaction of our guests. We value your feedback and hope to welcome you back for an even more seamless experience in the future.

Hello Kevin,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience during your stay. If there is anything else we can do to make your future stays even more enjoyable, please let us know. We look forward to welcoming you back soon!

Hi Sharon,We sincerely appreciate your positive feedback and are delighted to hear that you had a pleasant experience during your stay at our hotel. Our dedicated staff takes great pride in providing excellent service, and we're thrilled that their friendliness left a lasting impression on you. We're also pleased to know that you enjoyed our breakfast offerings and found the room accommodations suitable for your needs, providing a comfortable and quiet environment for a good night's sleep. Your observations about the tranquility of our hotel compared to others are valuable, and we're glad we could offer you a smooth and enjoyable stay. We look forward to welcoming you back in the future.

Hi Judith,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hi Kendrict,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Kelly, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly staff and the well-maintained room. We apologize for any inconvenience caused by the ongoing construction, and we understand the frustration with the temporarily non-functional elevator. Please be assured that we are working diligently to enhance our facilities, and we appreciate your understanding during this period of improvement. Your valuable feedback is instrumental in our commitment to providing a better experience for our guests.

Hi Anastacio,We appreciate you for choosing our hotel and rating your stay with us. Your rating is important for us to improve future experiences and services for our guests. We hope to welcome you back soon!

Hi William,Thank you for your rating. We appreciate you for choosing us for your accommodation needs and if you have any additional information regarding your stay, we would be happy to hear from you. We hope to welcome you back soon and provide a much more wonderful experience.

Hi Shahul,Your feedback about the front desk staff's demeanor is concerning, and we want to assure you that we take such matters seriously. We understand the importance of a warm and welcoming atmosphere, and we are addressing this issue with our team through additional training and reminders of the importance of guest-centric service. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Darrin,Thank you for your feedback regarding your recent stay at our hotel. The inconvenience caused by the out-of-service elevator and the construction noise is deeply regrettable. We understand the impact this had on your stay and want to assure you that we take your feedback seriously. Our maintenance team is actively addressing the elevator issue to ensure that it is promptly restored to full functionality. Additionally, we are working to minimize any disturbances caused by the construction activities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Deb,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Virginia,We appreciate your positive review! Providing a great experience for our guests is what we strive for, and we're thrilled to hear we succeeded. Come back and stay with us again anytime!