다리미/다리미판, 무료 유아용 침대, 무료 WiFi, 침대 시트

데이즈 인 바이 윈덤 캘러멧 파크 여행 후기

2 out of 5
데이즈 인 바이 윈덤 캘러멧 파크
12800 South Ashland, Calumet Park, IL

이용 후기

5.4
평점 10 - 훌륭해요. 589개 이용 후기 중 81개" "
평점 8 - 좋아요. 589개 이용 후기 중 110개" "
평점 6 - 괜찮아요. 589개 이용 후기 중 115개" "
평점 4 - 별로예요. 589개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 589개 이용 후기 중 179개" "

5.6/10

청결 상태

6.0/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The neighborhood should nbe much safer but it was still ok
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Allison,We appreciate your feedback on the safety of our neighborhood and are glad it met your expectations during your stay. Feel free to contact our management with any further concerns you may have. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was really relaxing I don't pay attention by the situation around the room but the room was amazing the jacuzzi was so much fun
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Allison,We're delighted to hear that you found your room relaxing and enjoyed the Jacuzzi during your stay. Your comfort is our priority, and we're glad that you had a great experience with us. Thank you for choosing our hotel, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Tracey

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amari

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Amari,We are thrilled to hear you had a wonderful experience at our hotel! Should you have any future stays with us, please don't hesitate to reach out if you need anything at all.

10/10 - 훌륭해요

ced

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about this hotel great customer service and very clean hotel overall one of my favorite.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello ced,We are delighted to hear that you thoroughly enjoyed your stay with us! Providing exceptional customer service and maintaining high cleanliness standards are our top priorities. We are glad to hear that we have met your expectations and look forward to welcoming you back on your next visit.

8/10 - 좋아요

Sadie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Sadie,We appreciate your feedback on the peaceful atmosphere during your stay. We aim to provide a relaxing environment for all guests. If you seek further assistance or have any concerns, please feel free to contact our management team.

2/10 - 너무 별로예요

Julia

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was by far the worst hotel I ever stayed in it was very dirty old fashioned out dated no lights above the bed just old holes where it used to be lamps we had a lamp in there with no light bulb in it moved the bed because I dropped something it was hella trash behind the bed omg I can go on and on them pictures they have up on the site must be when they first opened they catfished the hell out of me only one ice machine in the whole building and it’s on the 5th floor and it’s 6 floors after going on 3 floors to look for ice I gave up called the front desk and then I was told it was on the 5th floor just ran down dusty and old don’t ever go here run because I definitely did smh I wouldn’t bring a hoe here to trick off ugh
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Julia, We regret to hear about your experience and appreciate your feedback. We will share your comments with our team for improvement purposes. We strive to ensure all our guests have a comfortable stay and will address the issues you mentioned. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Kristyn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They did not have breakfast or coffee. Every drawer had dirt. The bathroom floor was sticky
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kristyn, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improvement. We recommend reaching out to our management team directly to discuss your concerns further. Thank you for sharing your experience with us.

6/10 - 괜찮아요

Johnathon

연인과의 여행
Great
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Johnathon, We appreciate your feedback and are delighted to hear you had a positive experience with us. Your satisfaction is our top priority, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Wilbur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Wilbur,We're sorry to hear you didn't fully enjoy your stay. Feel free to contact us directly to share any specific concerns you may have so we can address them promptly. We value your input and hope to welcome you back for an improved experience.

10/10 - 훌륭해요

Natasha

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Natasha,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.

2/10 - 너무 별로예요

Shannon

출장 여행, 가족 여행
별로예요: 청결 상태
They lie and say they have breakfand and they don't.That's my whole reason of Coming here
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Shannon, We apologize for any confusion regarding our breakfast offerings. We recommend contacting our management team directly to address your concerns and seek further clarification on our amenities. Thank you for sharing your feedback with us.

2/10 - 너무 별로예요

Dewayne

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, paint peeling off walls in shower. Towel were all stained. Pollow cases were not clean.smelled like smoke and i had a non smoking room. Guy at front desk wasnt nice at all.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Dewayne,We appreciate you sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with the relevant departments for review and improvement purposes. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Randy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good stay overall
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Randy,We are delighted to hear that you had a good overall stay with us. If you have any further feedback or suggestions, we would love to hear from you. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Mose

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mose, We are sorry to hear that your experience did not meet your expectations. We value your feedback and would like to address any concerns you may have, please reach out to us directly.

2/10 - 너무 별로예요

Dashauna

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were disguising
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Dashauna, We appreciate you sharing your experience and will forward your feedback to the relevant department for further review. Thank you for bringing this to our attention.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is cool minds their business...
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello David,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.

6/10 - 괜찮아요

David

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello David,We're glad to hear you chose our hotel for your stay. If you have any suggestions to help us improve, please reach out to us directly. We hope to welcome you back soon!

2/10 - 너무 별로예요

Lisa

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Lisa, We apologize for falling short of your expectations during your stay. We highly value guest satisfaction and would appreciate it if you could contact us directly to share any specific concerns you may have had. We strive to continuously improve our services, and your feedback would be invaluable in helping us do so.

4/10 - 별로예요

Celedonio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not safe
Online says breakfast included, but when I checked in and asked about the times they said breakfast is no longer an option since 2 years ago. The front desk mentioned they have reported this so it can be updated online but nothing has been done. I called customer service to hotels.com so this can be updated on their end. The area is very shady and def not the best. I must say that the front desk employees were very helpful. And parking it is included.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Celedonio,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the outdated information regarding breakfast. We appreciate your understanding and patience as we work on updating it. We're glad to hear that our front desk employees provided helpful assistance during your stay. We hope you enjoyed the complimentary parking.

8/10 - 좋아요

Audrey

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Audrey,Thank you for choosing our hotel for your stay. We appreciate your positive rating and value your feedback. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great stay
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Randy,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your time at our hotel. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future.

10/10 - 훌륭해요

Randy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great stay
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Randy,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a great time with us. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to our management team. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable price pleasant stay
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Randy,Thank you for choosing our hotel for your stay. We're glad to hear that you found our prices affordable. We strive to provide a pleasant stay for all our guests. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback!

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bday Getaway
Quick staycation. Got the suite and enjoyed my stay. Wish checkout was at noon instead of 11.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Valerie,Thank you for choosing to stay with us for your staycation. We're delighted to hear that you enjoyed your time in our suite. We appreciate your feedback regarding the checkout time, and we'll take it into consideration for future improvements. We hope to welcome you back again for another enjoyable stay.

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Russell,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! We truly appreciate your positive rating and your decision to choose our hotel. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again soon for another exceptional stay.

8/10 - 좋아요

Akeem

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Akeem,We appreciate you choosing our hotel for your stay. If you have any further comments or feedback, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Billie

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Billie,We're glad to hear that you had a positive experience with us during your stay at our hotel. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

4/10 - 별로예요

Minnie

가족 여행
별로예요: 편의 시설/서비스
I didn’t like the stained towels a cockroach was sent in bathroom and y room wasn’t cleaned my whole stay
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Minnie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 - 괜찮아요

christopher

출장 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello christopher, We appreciate you choosing our hotel for your stay and taking the time to leave a rating. If you have any feedback or concerns about your experience, please reach out to us directly so we can address them. We value your input and hope to have the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

lenetter

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello lenetter, Thank you for choosing our hotel for your stay. We appreciate your rating and would love to hear about your experience in more detail. Please feel free to reach out to us directly so we can address any concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Hannah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were dirty and housekeeping refused to change them, we were only given 4 pillows for 3 people, and the bath towels were never replaced they just folded the used ones and put them back on the rack.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Hannah, Thank you for sharing your experience with us. We regret any inconvenience you may have encountered during your stay. We appreciate your feedback and will address your concerns with the respective departments for review and improvement. We strive to provide a satisfactory experience for all our guests and will take necessary steps to ensure the issues you've mentioned are rectified.

6/10 - 괜찮아요

Kendra

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I usually don’t have any issues with this property been staying here for years. Since different management property seems to have gone down. The loud marijuana smell throughout all floors is terrible and not a good look for out of town visitors
답변 제공: Manager 님, 2024년 2월 9일
Hello Kendra, We appreciate your loyalty as a long-time guest. We apologize for any inconvenience caused by the smell. We strive to provide a comfortable environment for all guests and our team is working diligently to address this matter. Your feedback is valuable to us and we hope to welcome you again soon for an improved experience.

2/10 - 너무 별로예요

Brandi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I Do not recommend
I was uneasy the entire night around 3am til 6am it sounded like someone was getting beat to death. Screaming and loud cursing w not on for hours
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Brandi,We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring a comfortable and peaceful environment for all guests. We encourage you to reach out to the hotel management directly to discuss your concerns further and provide any additional details that may assist with our investigation.

2/10 - 너무 별로예요

Shawn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TRASHY
This hotel, if it's what you call a hotel, was horrible from the start. The clerk tried to overcharge from my reservation. They didn't have breakfast as it says and the fridge had mold. Just disgusting. Will NEVER stay in a Days Inn again and very ASHAMED of Wyndham.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Shawn, We apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent service and accurate billing. We apologize if there was any confusion regarding your reservation. We also apologize for any issues you encountered with the amenities and cleanliness of your room. We appreciate your feedback and will use it to improve our services moving forward. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Tara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Caution Do Not Book this place
Clerk for check in was hard to understand. Basically checked in and paid. Than saw a lot of issues. Sketchy people hanging around. Lots of loud noises and nasty areas. So checked back out within ten to fifteen minutes. So did not and could not receive refund.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Tara, We apologize for any inconvenience you experienced during your recent stay. Our team strives to provide excellent service to all guests. If there were any issues during your check-in, we appreciate your feedback and will address this with our staff. We understand your concerns about the environment and noise levels and will continue to monitor and maintain a safe and comfortable atmosphere for our guests. For any further assistance, please contact our management directly.

8/10 - 좋아요

Mario

연인과의 여행
Lovely
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Mario,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel lovely during your stay. We strive to provide a pleasant experience for all of our guests and we appreciate your kind words. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

C

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Hello C,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience. If there’s anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Amelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay is normally great here , unfortunately this time I seen a little roach, which made me uncomfortable. They probably need to exterminate more especially when you have so many different people renting rooms
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Amelia, Thank you for your feedback. We apologize for any inconvenience you experienced. We strive to maintain the highest standards of cleanliness and have regular pest control procedures in place. We appreciate your suggestion and will address it with the management team to ensure the comfort of all our guests.

6/10 - 괜찮아요

Vivian

2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Vivian,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 - 훌륭해요

Gemika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Gemika,Thank you for your kind feedback! We aim to provide a great experience for all our guests and we're glad to know that we succeeded with you. We hope to welcome you back again in the future for another fantastic stay.

4/10 - 별로예요

Anne

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Anne,Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you may have experienced during your stay. We strive to provide a pleasant and comfortable experience for all our guests and we regret that we fell short of meeting your expectations. Your feedback is valuable to us and we will share it with our team to ensure that we continue to improve our services.

6/10 - 괜찮아요

Saleh

출장 여행
좋아요: 직원 및 서비스
It’s not the best but it’s OK for quick days of quick visit. The price was so good.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Saleh,Thank you for choosing our hotel for your quick visit. We appreciate your feedback about the price and are glad it was satisfactory for you. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Gemika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Gemika,Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had such an exceptional stay at our hotel. We strive to provide the best service and accommodations for our guests, and we are thrilled that we met your expectations. We look forward to welcoming you back in the future for another outstanding visit.

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s very convenient for me I say every time I visit
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Amelia,our hotel. We greatly appreciate your regular patronage and the trust you have placed in us. If you have any specific feedback or suggestions to further enhance your future stays, please do not hesitate to reach out to our management team. We value your feedback and will continue to work hard to provide you with a seamless and enjoyable experience. Thank you for your continued support, and we look forward to your next visit.

10/10 - 훌륭해요

Edwyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Edwyn,Thank you for the review. We are pleased everything went great for you during your visit. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 - 훌륭해요

Amelia

Very convenient for me
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Amelia,Thank you for choosing our hotel for your recent stay. We are delighted to hear that our location was convenient for you. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello David,Thank you for staying with us! We appreciate your feedback and we apologize for any inconvenience you may have experienced during your stay. Guest satisfaction is our priority, and we value your input. We'll take your comments into consideration to continuously improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 - 너무 별로예요

La'Tesha

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was so nasty. Housekeeping half way cleaned the room. Open bottles of beer was still in the fridge. Room smelled like smoke. Room door didn’t lock. Lobby was dirty. Staff was rude. Security was nice. Do not recommend!!!!!
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello La'Tesha, We apologize for the unpleasant experience you had during your stay. We have taken note of your concerns and will address them with our housekeeping team to ensure this does not happen again. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Chitra

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The water accumulates in the tub and would not drain out even after 24 hours. Horrible stay.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Chitra, We apologize for the inconvenience you experienced with the tub's drainage. Our maintenance team will address this issue promptly. Thank you for bringing it to our attention.