객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼

베이몬트 바이 윈덤 애디슨 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 애디슨
600 E Lake St, Addison, IL

이용 후기

5.8
평점 10 - 훌륭해요. 404개 이용 후기 중 76개" "
평점 8 - 좋아요. 404개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 404개 이용 후기 중 77개" "
평점 4 - 별로예요. 404개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 404개 이용 후기 중 113개" "

6.2/10

청결 상태

6.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sharronda

Good place to rest during travel. Nice that there was complementary hot breakfast. Rooms are nice and clean. Staff are pretty quiet, but nice people.
2024년 5월에 4박 숙박함
답변 제공: sunny 님, 2024년 5월 28일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Esmeranda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: sunny 님, 2024년 5월 27일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Sergio

2024년 5월에 2박 숙박함
답변 제공: sunny 님, 2024년 5월 24일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Dee

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
in sore need of renovation. Room was clean enough but not a great experience for the money. Lots of trucks with one broken down in the driveway spilling oil for about a day. Would not go back.
2024년 5월에 2박 숙박함
답변 제공: sunny 님, 2024년 5월 20일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Bonnie

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Someone tried to get in my room at 1:30 on the morning. Then a while later a staff member knocking on door. No microwave or refrigerator. Tv remote didn't work well. The whole place felt a little sketchy. Semi trucks blocking parking.
2024년 5월에 2박 숙박함
답변 제공: sunny 님, 2024년 5월 20일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Ashlynn

연인과의 여행
좋아요: 청결 상태
There’s a $100 deposit fee you have to pay when you check in & I wasn’t told about this untill we arrived . They also took out the money this ironing when we didn’t check into our room untill 6pm tonight . When checking in people that went before us came back down a there rooms weren’t clean a they made them wait untill sometimes clean the room instead of just Checking them into a new room . The hotel itself I don’t think was worth $192 before the deposit .
2024년 5월에 1박 숙박함
답변 제공: sunny 님, 2024년 5월 20일
In the website it is mentioned that during check-in there will be 100 deposit.

10/10 - 훌륭해요

Arturo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great first experience
2024년 5월에 1박 숙박함
답변 제공: sunny 님, 2024년 5월 9일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Jennifer

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
! Broken things everywhere!!!
2023년 3월에 1박 숙박함
답변 제공: sunny 님, 2024년 5월 6일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Mauricio

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: suuny 님, 2024년 4월 29일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were not comfortable with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 - 너무 별로예요

FNO

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the worst hotel ever! I booked because they said they had transportation to the O'Hare airport on their website. When I arrived and tried to schedule a ride, was told they don't offer that service. When I showed them the service was on their website, I was then told I would have had to book two nights. In the morning, I went down to catch an Uber and there was a taxi at the front door offering rides to the Airport. While I have no proof, the driver of the cab looked a lot like the folks running the hotel. As a matter of fact, the driver went around the counter to go in the back office. I'm like REALLY! Again, worst place ever!
2024년 4월에 1박 숙박함
답변 제공: sunny 님, 2024년 4월 24일
sorry but in the website it is mentioned that we only have shuttle service if they have 2 nights stay.Taxi was waiting outside because one guest called them for pick up.

2/10 - 너무 별로예요

Oleksandr

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looks oldest where I been ever. Service is terrible.
2024년 4월에 2박 숙박함
답변 제공: sunny 님, 2024년 4월 24일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were not comfortable with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 - 별로예요

dana

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is out dated. Elevator was small
2024년 4월에 1박 숙박함
답변 제공: sunny 님, 2024년 4월 15일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Evan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and friendly
2024년 3월에 1박 숙박함
답변 제공: sunny 님, 2024년 4월 1일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Sawsan 님, Henderson

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The safety, and the friendly staff
2024년 3월에 7박 숙박함
답변 제공: sunny 님, 2024년 3월 28일
Thanks for staying with us.

6/10 - 괜찮아요

Jaime

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: sunny 님, 2024년 3월 27일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Keith

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Breakfast was good for continental breakfast
2024년 3월에 3박 숙박함
답변 제공: sunny 님, 2024년 3월 25일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - 훌륭해요

Martial 님, East Windsor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: sunny 님, 2024년 3월 25일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 - 괜찮아요

Hector

Price is ok. The $100 dollar deposit took me by surprise. You need a ticket to eat breakfast is no good at all
2024년 3월에 2박 숙박함
답변 제공: sunny 님, 2024년 3월 18일
When you check-in you get a ticket for breakfast, you just have give the ticket back. We do not charge for breakfast.

2/10 - 너무 별로예요

Esmeralda

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room did not have a working shower.
2024년 3월에 1박 숙박함
답변 제공: sunny 님, 2024년 3월 14일
showers are working in all our rooms. pull out the knob and then shower is on.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For a budget rental it was really clean and staff was very friendly
2024년 3월에 1박 숙박함
답변 제공: sunny 님, 2024년 3월 14일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly people
2024년 3월에 1박 숙박함
답변 제공: sunny 님, 2024년 3월 13일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스
Staff are nice. Price is decent. You get what you pay for which is not bad for the location and the property itself. It's good for overnight stay but not for a few days.
답변 제공: SUNNY 님, 2024년 3월 6일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 - 너무 별로예요

Ilderbryan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es un lugar orribile con personas droganse al rededor del hotel y el interior de las instalaciones estan muy sucias
2024년 2월에 2박 숙박함
답변 제공: sunny 님, 2024년 2월 29일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Julysmel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar para el precio
2024년 2월에 1박 숙박함
답변 제공: sunny 님, 2024년 2월 26일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Noah

2024년 2월에 2박 숙박함
답변 제공: sunny 님, 2024년 2월 20일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Kelly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible!!!
This place is a dump! Waited in line for 38 minutes to check in. Must pay a $100 deposit on top of the room fee. Have to pay $6.00 for Continental breakfast. In the area often. Won’t be staying here ever again!
2024년 2월에 1박 숙박함
답변 제공: sunny 님, 2024년 2월 19일
We are sorry that you had to wait for check-in but that day it was busy and before you there were many people whom we were check-in. In our website it is mentioned that during check-in there would be a deposit. we have complimentary breakfast. we did not charged any extra 6.00, there is only two charges one room and second deposit.

4/10 - 별로예요

Leonardo

2024년 2월에 2박 숙박함
답변 제공: sunny 님, 2024년 3월 22일
hank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Roderick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price you pay your not going to get a better hotel worth the value
2024년 2월에 1박 숙박함
답변 제공: sunny 님, 2024년 2월 12일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Jamie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not going back
The staff was cold and un welcoming. No one likes to have the receptionists at the desk tell them what they NEED to do. It’s not a polite way to interact with guests. The place was a dump. Dirty walls, carpet, broken leaking sink, broken shower. Stains in the sheets.
2024년 2월에 1박 숙박함
답변 제공: sunny 님, 2024년 2월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: sunny 님, 2024년 2월 5일
Thanks for staying with us.

10/10 - 훌륭해요

Silvio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 7박 숙박함
답변 제공: sunny 님, 2024년 1월 22일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - 훌륭해요

Lea

2024년 1월에 1박 숙박함
답변 제공: sunny 님, 2024년 2월 12일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: sunny 님, 2024년 1월 16일
hank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 1월에 1박 숙박함
답변 제공: sunny 님, 2024년 1월 9일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price..
2024년 1월에 1박 숙박함
답변 제공: suuny 님, 2024년 1월 9일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

ANDRE RICARDO

2023년 12월에 2박 숙박함
답변 제공: sunny 님, 2024년 1월 24일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Jasmine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: sunny 님, 2024년 1월 8일
Thanks for staying with us

2/10 - 너무 별로예요

Joel

2023년 12월에 1박 숙박함
답변 제공: sunny 님, 2024년 1월 15일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Jeffrey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The room was nice but didn't have a microwave or a refrigerator and it didn't have a swing pool other then that it was a nice spot
2023년 12월에 1박 숙박함
답변 제공: sunny 님, 2023년 12월 25일
The room was reserved for regular rooms,we have fridge and microwave in deluxe rooms.

2/10 - 너무 별로예요

Shannon

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: sunny 님, 2023년 12월 21일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

elvis

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: sunny 님, 2023년 12월 21일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 - 너무 별로예요

Lidia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: sunny 님, 2023년 12월 5일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Carlos

2023년 11월에 1박 숙박함
답변 제공: sunny 님, 2023년 12월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Sushant

2023년 11월에 3박 숙박함
답변 제공: sunny 님, 2023년 12월 13일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Joel

2023년 11월에 1박 숙박함
답변 제공: sunny 님, 2023년 12월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Maria de les angeles 님, Addison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: sunny 님, 2023년 11월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Roldan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely
2023년 11월에 1박 숙박함
답변 제공: sunny 님, 2023년 11월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Darshan

2023년 10월에 1박 숙박함
답변 제공: sunny 님, 2023년 11월 13일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Jennifer

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: sunny 님, 2023년 10월 19일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Jaime

별로예요: 직원 및 서비스
My check in was slowly
2023년 10월에 1박 숙박함
답변 제공: sunny 님, 2023년 10월 23일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.