숙박 시설 구내
예약 가능 여부 확인

치첼리 홀 여행 후기

4 out of 5
치첼리 홀
Chicheley Road, Newport Pagnell, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 287개 이용 후기 중 92개" "
평점 8 - 좋아요. 287개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 287개 이용 후기 중 49개" "
평점 4 - 별로예요. 287개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 287개 이용 후기 중 22개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely two nights away. Great staff and very welcoming,food fantastic 👏 Thank you.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Manju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Proximity to Chester Arms only real positive
I stay here for the proximity to the Chester Arms which is fantastic. It's probably not the staff's fault, as they've not been trained but they're just not welcoming. "How was your stay" is a pretty typical question when checking out, not once have been asked, barely a good morning. The rooms have cobwebs, plenty of lights don't work, the amount of limescale on the shower head was quite incredible. Beds are always comfortable and there is rarely anyone in the bar (including bar staff) so it's good for working. However the prices are not inline with the standard of the hotel - £12 for large glass of terrible wine. If you're going to stay, walk over to the Chester Arms and forget about the hotel!
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Victoria

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible - not suitable for sleep or work
Checked In , ok on surface although took forever and they clearly were not organised. Dropped bag in room and meet some fellow colleagues for a drink in bar. No bar staff. Reception staff came to assist, which was kind considering no one around but she had no idea what a Pinot white wine was , or how to put through till nor actually how to do measure of gin. She would have been better looking for someone to help. We went out for dinner, the restaurant that we had booked as just , well they weren’t organised. After arriving back went to room. Well what I hadn’t noticed was just how much of a slant the whole room was on. I didn’t think an immediate problem just put it down to old building. But then I got into bed, well the bed has had no adjustments made so basically that is also on a slant , so much so that you actually roll. So between felling like you were going to roll of bed and the massive gaps in door frame allowing the light in the hallway which remains in all night - no sleep!! So I thought I’d turn a bad situation to my advantage and just sack of sleep and work ! That apparently is also not an option - no sockets anywhere that are accessible . I reported this first thing in the morning, I was told I’d get s call back. No call. I followed up again told I’d get a call. No call. I called again and was to email . I emailed . No reply , I have followed up twice now still no response other than it’s been passed on . Absolutely unacceptable . Never again
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Suresh

2023년 12월에 1박 숙박함
답변 제공: Chicheley Reception 님, 2023년 12월 18일
Thank you for your review, We hope to see you again soon. Have a very Merry Christmas and Happy New Year. All the best,Athina

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Chicheley Hall 님, 2023년 11월 22일
Hi Anna,Thank you for your feedback, we are pleased to hear you enjoyed your stay with us.We look forward to seeing you again at Chicheley Hall.

4/10 - 별로예요

TOM

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Chicheley Hall 님, 2023년 11월 22일
Thank you for your feedback

8/10 - 좋아요

Andrew

2023년 9월에 2박 숙박함
답변 제공: Beverley 님, 2023년 10월 3일
Thankyou for you feedback

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strangely charged for breakfast even though it was included in the booking
2023년 9월에 1박 숙박함

8/10 - 좋아요

Priscilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very special place with an interesting history: the house and wings are set in lovely grounds that, to the Hotel's credit, are being very well maintained. It was a return visit for the two of us: we had spent time there when the estate was used by the Royal Society as an out of town Conference venue and meeting place. Lucky to have good weather we were well looked after and very happy to revisit Chicheley.
2023년 9월에 2박 숙박함
답변 제공: Beverley 님, 2023년 10월 3일
Thankyou for you feedback.RegardsBeverley

10/10 - 훌륭해요

Malcolm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Character and Service
Booking for an overnight stay. Beautiful buildings and grounds. Favourite venue for weddings our stay was on a quieter day so time to appreciate the impressive ambience and history (most recently used during WW2 as a secret training camp for SOE agents). All practical aspects were fine. Free parking adjacent to our room. Check in easy. Double room on first floor big enough, quality bathroom, spotless. No aircon (well it is a Graded listed building) but the fan was OK. Breakfast (extra but good value) was fine. Everyone from reception onwards were really friendly and efficient. This is not a chain hotel but one with its idiosyncrasies/character. We loved it.
2023년 8월에 1박 숙박함
답변 제공: Regards Victoria Reception Team 님, 2023년 8월 29일
Hi Malcolm Thank You for your feedback.

6/10 - 괜찮아요

Ali

2023년 8월에 1박 숙박함
답변 제공: Emma 님, 2023년 11월 22일
Hi AliThank you for your feedback.

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Beverley 님, 2023년 9월 6일
Thankyou for your rating. Much appreciated

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Response to Request
On arrival I discovered my room had two problems...the folding blind did not function and the standard lamp did not go. I contacted the desk next morning and the repairman was there that afternoon & sorted both items quickly. Staff were friendly and helpful.
2023년 8월에 3박 숙박함
답변 제공: Beverley 님, 2023년 10월 3일
Thankyou for your feeback.RegardsBeverley

8/10 - 좋아요

Brian

2023년 8월에 1박 숙박함
답변 제공: Beverley 님, 2023년 8월 18일
Hi BrianThankyou for your feedback.RegardsBeverley

6/10 - 괜찮아요

Deborah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful hotel but has issues
Very limited lighting in room - 1 bedside lamp and 1 floor lamp, so it felt like sitting in a cave. On the first morning, I found the bathroom light did not work. I showered in near darkness. I reported this to reception as I left early in the morning, expecting it to be working on my return inthe evening. It was not. I returned to reception and was offered another room. I was instructed to pack and return to reception, which I did. They struggled to find me another room. I was then told they had managed to get the light working. I returned to my original room. The room was too hot and the window was difficult to access due to the TV and table being in the way. 1 member of staff was so unpleasant to me that another guest asked if I was okay. The member of staff then berated me for complaining. I tried to explain that I wasn't complaining. He completely humiliated me in front of a room full of guests. The building is beautiful, very clean. The food was lovely although I was informed I couldn't have food for two nights of my 5 night stay due to a wedding.
2023년 8월에 5박 숙박함
답변 제공: Regards Victoria Reception Team 님, 2023년 8월 15일
Hi Deborah Thank you for your feedback. I will investigate your comments.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place with mediocre breakfast
Very little to choose from on the breakfast buffet if not going for the "full English". No cold cuts, no cheeses, no sliced fruit, no natural yogurt, no bread except for toast.
2023년 7월에 1박 숙박함
답변 제공: Beverley 님, 2023년 8월 6일
HiThankyou for your feedback, all of the above is available upon request.RegardsBeverley

10/10 - 훌륭해요

Sharon

2023년 7월에 2박 숙박함
답변 제공: Beverley 님, 2023년 8월 6일
Hi SharonThankyou for your feeback score.RegardsBeverley

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Where is my invoice
Hotel was great but i am still waiting for the invoice to be emailed to me with the correct value as promised. I need this to claim back the expense from my company so it is of utmost importance.
2023년 7월에 3박 숙박함
답변 제공: Beverley 님, 2023년 7월 24일
Hi Paul, Thank you for taking the time to leave your feedback. As discussed, please contact Expedia directly to obtain the final invoice as your payment went through the Agent directly. I hope this helps. We hope to welcome you back soon. Kind regards,Beverley

4/10 - 별로예요

Dennis

출장 여행
좋아요: 청결 상태
Noise isn't great
Very noisy room ... heavy doors banging all night .....
2023년 7월에 4박 숙박함
답변 제공: Beverley 님, 2023년 7월 31일
Hi Dennis,Thankyou for your feedback. I will speak to our maintenance team to get this resolved.RegardsBeverley

4/10 - 별로예요

Kenneth

별로예요: 직원 및 서비스
MK family visitor
Sitting in the bar in the evening never heard so much noise from the staff moving glasses around. Payed £160 for single room which was a disabled room. ( I’m not disabled ) breakfast not included. First morning no hot water, so cold shower. Spent the day with family and returned to hotel at 8:00. My room had not been cleaned and the bed in the same disarray as in the morning. Complained as was told it was my fault for not putting a sign on my door to clean it. Most hotels have a sign that says do not clean, who looks for a sign that says clean. Second morning another cold shower even after leaving the shower running for 10 minutes. Generally the hotel is tired and in need of a bit of TLC. The only good thing was the setting was good with lots of walks. In my opinion one of the worst hotels I’ve stayed in, Poor
2023년 6월에 2박 숙박함
답변 제공: Beverley 님, 2023년 7월 31일
Hi Kenneth,Thankyou for your comments. I have spoken to the relevant departments regarding your concerns, and the issues have been resolved.RegardsBeverley

2/10 - 너무 별로예요

Peter

2023년 6월에 2박 숙박함
답변 제공: Beverley 님, 2023년 7월 31일
Hi Peter Thankyou for your feedback.RegardsBeverley

10/10 - 훌륭해요

Nikki

2023년 6월에 1박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou Nikki for your feedback.

10/10 - 훌륭해요

mary

2023년 6월에 2박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou for your feedback.

6/10 - 괜찮아요

marc

2023년 6월에 1박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou for your feeback.

10/10 - 훌륭해요

Gillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptional property & setting. we stayed in the Grade 1 North Wing so not as good as the main building but room was large enough & had lovely view. On downside beds were quite short, blinds were broken and of course no aircon Breakfast was relatively simple & 2nd day staff were overwhelmed - everything ran out & there were long waits. some items did not get replenished at all. we were offered a free drink at check out as there was recognition this had been a problem overall i would stay again for the beauty of the building & setting
2023년 6월에 2박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou Gillian for your feedback. I appreciate all your comments and will discuss all with the relevant departments.

10/10 - 훌륭해요

Liat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is so beautiful and well-kept, spotless and clean. It made us feel like members of the royal family :) We weren't expecting this, absolute treasure. The staff were so friendly and helpful. We had a great time.
2023년 6월에 1박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou Liat for your wonderful comments. I am so pleased you had a great stay. Thankyou

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for Bedford/Milton Keynes. Lovely old Manor House with comfortable rooms and set in lovely gardens.
2023년 6월에 2박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou Stephen for your positive feedback.

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great stay
One night stay. Lovely period hotel and grounds. Room although on small side (single) was immaculate. Staff very professional and pleasant. Breakfast was excellent. Good value for money. Five sttar hotel at 3 star money
2023년 6월에 1박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou Martin for your feedback. It is lovely to have such positive comments.

6/10 - 괜찮아요

Andrew

2023년 6월에 1박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou for your feedback.

4/10 - 별로예요

Gwen

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou for your feedback.

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely venue
A hidden gem! Excellent value for money in a grand location.
2023년 5월에 1박 숙박함
답변 제공: Beverley 님, 2023년 7월 22일
Thankyou so much for your feedback. Glad you enjoyed your stay with us.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stop there again.
Nice old venue. Well kept extensive grounds. Main reception entrance could do with a re paint. Looked a little unloved. Reception staff friendly and helpful as were all staff we encountered. Room was spacious once we found it. No numbers but names for each room and when your room doesn't have a name outside it is amusing but difficult to find. Other than that a great pleasant place to stay.
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 17일
Hi StephenThank you for your feedback. I will investigate your comments. Regards Victoria

8/10 - 좋아요

실제 이용하신 고객

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Stephen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태
별로예요: 직원 및 서비스
Generally it was a lack of experienced staff and customer service that was the issue, especially given the relatively high price of food and drinks. No draught beer, and £6 for a bottle of beer was expensive. Moving around of furniture whilst we were eating an evening meal was inconsiderate. The grounds and building are lovely, the experience could have been so much better with little additional cost to the hotel. No bottled water in the room is just a basic fail.
2023년 5월에 1박 숙박함
답변 제공: Beverley 님, 2023년 5월 17일
Thankyou for your feedback. I have taken onboard all and addressed accordingly. I would like to offer you a complimentary bottle of wine upon your return to Chicheley Hall. Please contact me directly to arrange this.Kindest RegardsBeverley

4/10 - 별로예요

Louise

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely grounds with peacocks and very comfortable rooms and clean. Have stayed before and will stay again.
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 17일
Hi Claire Thank you for your feedback. Regards Victoria

2/10 - 너무 별로예요

S

2023년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chicheley Hall stay
Lovely property and grounds, friendly staff, great breakfast
2023년 4월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 17일
Hi Thank you for your feedback.Regards Victoria

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was an overnight business trip and all I expected it to be.
2023년 3월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 17일
Hi DavidThank you for your feedback.Regards Victoria

6/10 - 괜찮아요

Peter

좋아요: 청결 상태
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Fiona

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Samantha

2023년 1월에 1박 숙박함
답변 제공: Reception Chicheley 님, 2023년 2월 14일
Thank you for choosing Chichely Hall and we hope to see you again soon.Chicheley Team

6/10 - 괜찮아요

Nancie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Very cold between rooms and very small bedroom and bed probably maids quarters in past
2023년 1월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 17일
Hi Nancie Thank you for your feedback. I will investigate your comments. Regards Victoria

10/10 - 훌륭해요

Claire

2023년 1월에 1박 숙박함
답변 제공: Reception Chicheley 님, 2023년 2월 14일
Thank you for choosing Chichely and we hope to you again soon.Chicheley Team

10/10 - 훌륭해요

Taura

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay one night for the birthday
It was excellent stay, tidy room,but need more cleaning in the bathroom. Great bar and spacious area. We had dinner, unfortunately just waiting so long. Friendly personal. Thank you, great get away.
2022년 12월에 1박 숙박함
답변 제공: Reception Chicheley 님, 2023년 2월 14일
Thank you for choosing Chichely and we hope to see you again soon.Chicheley Team

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스
An OK stay but underwhelmed
Good location for access to MK area. Impressive building and grounds. Room was OK but a bit basic. Small TV with poor signal, basic bathroom and quite a lot of noise from rooms above (my room was ground level). Hotel has lots of potential but is in need of renovation. Room didn’t match the grandiose of the building. Overall, an OK stay and reasonable value for money but a bit underwhelming.
2022년 12월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 17일
Hi Simon Thank you for your feedback. I will investigate your comments. Regards Victoria