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"Check in was extremely slow. I asked for 2 rooms together they did not accommodate despite me asking for this way ahead of time. Although I know it's not guaranteed it was still annoying. The family room was spacious. The service is average. Workers seem to be bothered by having to work. Food is not good at all. There is no restaurant that is always open. The restaurant times are very confusing because they all have different hours. Despite room service being 24 hours and the hotel being all inclusive it doesn't mean you can get room service whenever you want. ROOM SERVICE IS ONLY INCLUDED ONCE PER DAY. I find this to be dumb and they should make it clear when booking. If you need water and don't like drinking from the refillable water fountain make sure to bring your own bottled water. They do not provide any bottled water. The mini fridge is only refilled once daily and again you can not order extra drinks through room service. The only positive thing is that they do have multiple activities a day. Overall I wouldn't recommend staying here. I have stayed at hotels with better food and better service. "

"Loved the area around resort. Missoula is beautiful. Palm trees and jungle all the way up to beach and rocky shore. Beach area plenty of sand, very clean water does get deep quickly wading out. Very secluded, not many other bars, venues around you. Love the property. Lush, mature landscaping all around the pools. Adult, sports, family and kid pools. Pools were great, service pool side at adult pool were great. You can order whatever you want as long as your are specific about brand names. Beer and wine lists are limited as well as mini bar choices, but they are stocked daily. We chose premium level and for not much extra we were beach front with very large 1 bedroom suite with dining room, family room, wrap around balcony. Well worth the money. Premium level lounge was disappointing. Should be on a rooftop looking out over the water. It’s tucked away in a corner, no view, never anyone in there. Overall food was disappointing in premium lounge, mini bar fridge, Los Marcos. Buffet was great daily, you learn to pick what you like, there are many choices. Don Quixote was best restaurant. We will definitely go back but going into downtown for goods and bars is a must. Great 30 minute drive. "

"This place was so amazing and far exceeded my expectations! Would come back in a heartbeat "

"Very"

"Functional and serves its purpose. Great location. We saw lots of birds and other wildlife and the beach is very close by."

"AC did not work but the fan worked. Some of the furniture was worn or broken. But overall, for Mexico, and especially Yelapa where there are limited amenities, it was fairly good. The staff were helpful, especially Ismar, who spoke some English. As my Spanish is poor I was grateful for that!"

"Overall one of the nicest resorts I have ever stayed at in all the countries I’ve visited. "

"The staff was so friendly and the property is absolutely beautiful. It is expensive but it’s worth it!"

"Rooms are clean staff was amazing food buffet is 100% better than the restaurants there honestly "