Dear Deborah, Warmest greeting from Horison Ultima Bhuvana Ciawi, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are happy to know that our employees are friendly and how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it. We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience. It would be our pleasure to welcome you back to Horison Ultima Bhuvana Ciawi in the future. Warmest Regards, Yusup Maulana Mana General Manager