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Consul Suites

Property class: 2.5
Escape to a serene oasis with modern comforts. Refresh by the pool or unwind by the firepit.

Choose dates to view prices

Located in the business district, Consul Suites offers a rejuvenated retreat with an outdoor pool and relaxing firepit. Unwind at the garden or coffee shop/cafe, enjoy luggage storage and smoke-free premises for your convenience.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Suite

Single Suite | Soundproofing, iron/ironing board (on request), WiFi (free)

Single Suite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Double

Suite Double | Soundproofing, iron/ironing board (on request), WiFi (free)

Suite Double

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Located in Ciudad Juárez, Consul Suites is in the business district. Fort Bliss and Benito Juarez Monument are local landmarks, and travelers looking to shop may want to visit Sunland Park Mall and Plaza Las Misiones. La Rodadora Espacio Interactivo and Paso del Norte Cultural Center are also worth visiting. Visit our Ciudad Juárez travel guide
Map
Fuente de Eros 4635, Jardines del Lago, Ciudad Juárez, CHIH, 32616

What's nearby

  • A covered pavilion with a view of a swimming pool and a lake.
    Central Park
    14 min walk - 1.2 km
  • Two passports on a wooden surface.
    American Consulate
    19 min walk - 1.6 km
  • A museum interior with a large glass dome, exhibits on the walls, and a central display area with a stone wall and artifacts.
    La Rodadora Espacio Interactivo
    5 min drive - 2.3 km
  • Plaza Las Misiones
    14 min walk - 1.2 km
  • Plaza Embassy Shopping Center
    4 min drive - 1.6 km

Getting around

  • El Paso Union Depot
    31 min drive
  • Ciudad Juarez Intl. Airport (CJS)
    14 min drive

Restaurants

  • McDonald's
    12 min walk
  • La Nueva Central
    3 min drive
  • Great American Steakhouse
    15 min walk
  • Wendy’s
    2 min drive
  • El buen sazón
    3 min drive

About this property

Consul Suites

  • Hotel in the business district, remodeled in 2022
  • Consider a stay at Consul Suites and take advantage of a terrace, a firepit, and a coffee shop/cafe. In addition to a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • Smoke-free premises, outdoor furniture, and luggage storage
  • Room features
  • All guestrooms at Consul Suites have perks such as first-run movies and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with Netflix, Hulu, and streaming services
    • Cable channels, first-run movies, and daily housekeeping

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 100.00 per night
  • Bed sheets fee: MXN 500.00 per bed, per stay (or guests may bring their own)
  • Equipment fee: MXN 300.00 per stay
  • Towels fee: MXN 200.00 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Does Consul Suites have a pool?

Yes, this property has an outdoor pool.

Is Consul Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Consul Suites?

Check-in start time: noon; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Consul Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Consul Suites located?

Situated in the business district, this hotel is within 1 mi (2 km) of Plaza Las Misiones and American Consulate. Star Medica Hospital Ciudad Juarez2 and International Medical Clinic are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Consul Suites Reviews

6.0

6.4

Cleanliness

5.2

Location

6.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 12 out of 30 reviews

Reviews

Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend this hotel or Expedia to anyone when it comes to booking a hotel.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Ive used them before and was pleasently satisfied.
Stayed 2 nights in Aug 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Pésimo servicio, muy mala experiencia, no hay agua caliente, te hacen cobros extras y no te dicen de que son, Zona muy fea y poco segura
Stayed 4 nights in Mar 2020
Verified review

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is really bad quality in this property. I don't recommend stay there
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe but had to get someone to open the gate every time I wanted to leave or come back on the property. Mini fridge in room but needs a microwave. Hot water. Took out garbage and made bed when requested but never changed out towel or cleaned while I was out without asking.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

fue una estadia maravillosa me queria quedar viviendo alli
Stayed 5 nights in May 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Son muy irresponsables no lo recomiendo a nadie No respetan las reservaciones
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

pilar alvaro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
inconvenientes con la reservación pero la calidez humana de las personas que etienden me convenció de un plan alternativo pero incómodo por tener que cambiar de habitación al segundo día
Stayed 2 nights in Apr 2019
Verified review

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
Las instalaciones y no tiene algunos servicios importantes
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo esta bien solo la ubicación pero lo demás asta bien
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
,Las personas son muy amables, me senti segura de quedarme en este lugar y regresar
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Verified traveler

Mala experiencia, ya que no localicé el hotel, ni con la aplicación del Uber....muy mala experiencia ya que no está bien la dirección o no existe el hotel, decepcionado totalmente....espero que no hayan hecho el cargo a mi tarjeta....
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available

It sucks that you book and then there is no room when you get to the hotel Speaks poorly about Expedia
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

migue

Liked: Staff & service

Under development

Neighborhood is under development you can see Macdonald’s from there but municipalities need to work on roads leading to the place, price is not expensive but you will get what you pay for. Friendly staff but seems like they exagerate safety at their gate.
Stayed 4 nights in Feb 2018
Verified review

2/10 Terrible

joanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel shouldn't be an option to book

The hotel was in a horrible location and was difficult to fund. Way into the neighborhood, good luck getting a taxi there. When we arrived the hotel manager stopped us from entering and said that he allowed the previous guests to stay another night and did not have a room for us. I had already paid online through orbitz. He said to go ahead and cancelled and I couldn't since my 24 hour cancellation period ended. He didn't want to cancel the booking on his end. It was stressful trying to Find a hotel at the last minute especially when all the hotels near the consulate are at Full Capacity. I had to book 20 minutes away which was inconvenient. Orbitz Customer Care was Great !!! They listened and returned my money.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were very helpful!!!

Had a good experience at this hotel. We felt safe staying here and the room was comfortable it had enough space. They took us to were we needed to go. I would choose consul suites again if i would to come back. I definately recommend this place to everyone!!!
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and good

Its was close to we were going and best experinces..
Stayed 3 nights in Feb 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Online Reservations

Made my reservesation online morning of my arrival day. I get to the hotel just find out they are completely booked don't understand how this happens we you advertise there are rooms available. Need my money returned!!
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff made my stay.

They took me too all my appointments, and helped me with everything I needed.
Stayed 6 nights in Jan 2018
Verified review

8/10 Good

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Nice experience. If I have to come back I'll be choose Consul Suites.
Stayed 5 nights in Sep 2017
Verified review

2/10 Terrible

Verified traveler

Lost

Directions led me to a deademd in juarez
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Andrea K.

Disliked: Cleanliness, staff & service, property conditions & facilities

my opinons for others

not good at all. there was no cleaning everyday like they told me and, you have to pay an extra 200 pesos to get the tv remote control and there is no refridgearator in the room. I would not go back to this hotel. I would not reccomend it.
Stayed 8 nights in Aug 2017
Verified review

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Blanca Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019