내부 입구

컨트리 인 & 스위트 바이 래디슨, 클라크스빌, 테네시 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 382개" "
평점 8 - 좋아요. 1000개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 149개" "
평점 4 - 별로예요. 1000개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 64개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

SIMPAC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 만족했습니다
2021년 12월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2021년 12월 22일
우리는 당신이 우리와 함께 즐거운 시간을 보냈다는 소식을 듣고 너무 기쁩니다. 귀하의 훌륭한 리뷰와 평가에 감사드리며 곧 다시 뵙기를 바랍니다!

8/10 - 좋아요

YUSUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 7박 숙박함
답변 제공: Tasha Echevarria 님, 2021년 8월 10일
Thank you Yusung, for your great rating. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

YUSUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 4박 숙박함
답변 제공: Tasha Echevarria 님, 2020년 11월 9일
Thank you Yusung, For your wonderful rating on your stay with us. We appreciate your business and look forward to your next stay!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 8박 숙박함
답변 제공: Tasha Echevarria 님, 2019년 12월 30일
Thank you for taking the time to rate us. We appreciate your business and look forward to your next stay.

2/10 - 너무 별로예요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to pay an extra deposit on arrival and that was a little inconvenient
2024년 4월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 4월 22일
Nicole, we are sorry to hear you were inconvenienced by our 25 incidental deposit. Please note it is made clear when booking through a 3rd party that this is an expectation from the hotel at check-in.

8/10 - 좋아요

Jerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room did not have closet/rack for hanging clothes. This was a first!
2024년 4월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 4월 22일
Jerry, we are very sorry to hear there was an issue with the layout of your room. The specific room type you had booked being an ADA accessible room, is why there was a armoire in this specific room. Please note that this is the only room type with this room setup.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice safe parking for big rigs. Easy in and out for trick and trailer
2024년 4월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 4월 22일
Larry, we are very happy to hear all the great things you have mentioned in your review regarding our location. We appreciate your stay with us and hope to see you again soon!

4/10 - 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ran down. Spoiled carpets in common areas as well as rooms. Supposed to be free breakfast but Easter morning there wasn’t do to “technical issues” whatever that was supposed to mean. Didn’t give a senior discount due to booking through Expedia. Facility was not overall kept up or clean enough.
답변 제공: Tasha Echevarria 님, 2024년 4월 1일
Robert, we are very sorry to hear we fell short in service, cleanliness and meeting your request with a senior discount. We would like to sincerely apologies for the breakfast issues the hotel presented all of our guest on Easter Sunday. We unfortunately, cannot accommodate discounts on 3rd party reservations.

10/10 - 훌륭해요

Lois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Navigation took us way out and around but we did find it . Very nice room. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 29일
Lois, we are sorry to hear about your troubles finding our location. However, we are very satisfied to know you enjoyed your time with us. We appreciate your business and hope to serve you again soon!

6/10 - 괜찮아요

Jill

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The staff was great and polite. The bathroom was dirty. The room was very outdated. Air/heat didn’t work right, had to guess what setting it was on.
2024년 3월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 27일
Jill, thank you for your kind words and acknowledgment of a job well done by our staff. We would like to sincerely apologize for the room issues you did experience and appreciate you bringing them to our attention.

6/10 - 괜찮아요

Christion

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
Room was disgusting. Mild on the walls and the bed skirt. There was so much water damage in the room. The matress cover on one bed was so dirty and the other bed didnt have one. Zero water pressure in the shower.
2024년 3월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 18일
Christian, we are very sorry to hear all the issues you had during your stay at our location. Please accept our sincerest apologies on behalf of our hotel and staff.

6/10 - 괜찮아요

Amy

가족 여행
Dates
2024년 3월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 18일
Amy, we are sorry to see such a low score. We would like to apologies for any areas we fell short.

8/10 - 좋아요

Ann

Breakfast foods weren’t replenished
2024년 3월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 18일
Ann, thank you for taking the time to leave feedback on your recent visit. We appreciate your business and hope to see you again soon! We are sorry to hear about the areas we fell short and would like to offer our sincerest apologies.

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great bed guiet and stopped for a night on way home would definitely stay again
2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 18일
Janice, thank you for taking the time to leave feedback on your recent visit. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Alfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to I-24
2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 18일
Alfred, thank you for taking the time to leave feedback on your recent visit. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were just there for one night but would return. Lobby was very nice and breakfast area. Breakfast was good but wish there had been some fruit options. Thank you!
2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 2월 26일
Thank you Pamela, for your great review and rating. We appreciate your time with us and will look into the areas we did fall short at.

4/10 - 별로예요

Lisa 님, aurora

좋아요: 편의 시설/서비스
Was nice and quiet and room was clean. Would stay again
2024년 2월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 2월 21일
Lisa, we are very sad to see such a low score for your stay. We are happy to hear such great feedback regarding your room and are glad to hear you will be returning.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 2월 21일
Thank you Kim for your great rating we appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room and bed is also comfy. Refrigerator and TV work. No dresser to hang your coat
2024년 2월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 2월 21일
Thank you Michelle, for your great feedback and rating. We are sorry to hear about the areas we fell short during your stay and would like to apologize for this inconvenience.

10/10 - 훌륭해요

Angela

2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 21일
Thank you Angela, for your great rating. We appreciate your business with us and hope to see you again soon!

10/10 - 훌륭해요

julianna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, amazing breakfast and great customer service!!
2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 2월 13일
Thank you Julianna, for your kind words. We appreciate your great feedback and hope to see you again soon!

8/10 - 좋아요

Aliaksandra 님, Dublin

2024년 2월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 3월 21일
Thank you Aliaksandra, for your great rating. We appreciate your business with us and hope to see you again soon!

10/10 - 훌륭해요

Sandy

가족 여행
.
2024년 1월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 2월 2일
Thank you Sandy, for your great rating. We are happy to see you enjoyed your stay with us and hope to see you again soon!

4/10 - 별로예요

Christina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The front desk was great, when we walked in room, lamp shade contention was broken, it was tilled against back board of bed frame, red tape was wrapped around, I believe trying to keep it straight, one of the pillowcases was ripped at seam. The television didn’t work, the front desk told us how to use buttons on television it self to reset. After reading next question, I should have taken pictures. The cleaning person should of just pulled the lamp, better not to have one on a nightstand than have that.
2024년 1월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 1월 24일
Christina, we are very sorry to hear about the inconsistencies with your lodging experience. We do appreciate your acknowledgment of our staff. Please know although it may have been an inconvenience we could have provided another room that may have been more suitable for your stay.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 1월 8일
Robert, thank you for taking the time to leave us a great rating. We appreciate your business with us and hope to see you again soon!

10/10 - 훌륭해요

Travis

2023년 12월에 4박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 1월 23일
Thank you Travis, for your great rating! We appreciate your business with us and hope to see you again soon.

8/10 - 좋아요

Eric

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 1월 5일
Thank you Eric, for your great rating. We appreciate your time with us and look forward to your next stay.

8/10 - 좋아요

Jeffrey

2023년 12월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 1월 1일
Thank you Jeffrey, we hope to see you again soon!

6/10 - 괜찮아요

Maurice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Nice staff
The breakfast bar each day was excellent with excellent staff that welcomed you each morning. The condition of the property was horrible. The furniture, the toilet, and the carpet was not maintained and damaged. The cleanliness of the hotel was good but they're upkeep was subpar.
2023년 12월에 5박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 27일
Maurice, thank you for your kind words regarding our hotel staff. We are very sorry to hear the concerns you addressed with conditioning of the property and assure you it will be brought to ownerships attention. We appreciate your business and thank you for your great feedback.

6/10 - 괜찮아요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태
Great people but lots of issues with hotel
Well the staff was nice. Breakfast was delish and manned very well. The room was ok. Floor was dirty. Room door was disgusting and needed a wipe down. The chair in the room was gross and we chose not to sit in it. The bed has a divit in it on the left side that I kept rolling into it so slept horrible. Shower pressure was bad and needs a new head. So glad we only had one night here. We did tell the front about the door and chair.
2023년 12월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 26일
Amanda, thank you for your kind words regarding our staff and hotel amenities. We are very sorry to hear about the cleanliness issues you experienced and will address this with our housekeeping manager. We appreciate your time with us.

6/10 - 괜찮아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy check in and decent rooms; however the rooms and bathrooms where still a bit dirty
답변 제공: Tasha Echevarria 님, 2023년 12월 26일
Andrew, we are very sorry to hear about the cleanliness issues you experienced at our location. We would like to sincerely apologies for this and will bring it to the attention of our housekeeping manager.

2/10 - 너무 별로예요

John

2023년 12월에 3박 숙박함
답변 제공: Tasha Echevarria 님, 2024년 1월 8일
John, we are very sorry to see such a low rating. Please accept our apologies for any issues you may have had during your time with us.

4/10 - 별로예요

Marco

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It seems that the property has not been updated for a lot of years. The fabric of the chair in our room was very old and damaged. The carpet in the room was old and with stains. Carpets in front of elevator were dirty with stains. Air Water Filter in fountain in the lobby need to be changed (based on red light in the fountain). It remained like that during our whole stay. The price of the room was very expensive based on what we found in our room.
2023년 12월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 18일
Marco, we are very sorry to hear that the carpets and the water fountain light was such a distraction to you during your stay. We will take a look into both of these issues and apologies that these issues kept you from enjoying your time with us. We did notice you booked online with a special promotion and this is typically at a fairly decent rate. We appreciate you giving us the opportunity to serve you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was great for a great price. Will stay there again. I also like the fact they are conveniently located near everything to suite your needs as far as food, shopping stores, and gas stations.
2023년 12월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 18일
Hi and thank you for your positive review and rating. We are happy to hear your kind words regarding your stay and hope we are given another opportunity to serve you.

4/10 - 별로예요

Carol

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs updating. Did not at all feel safe.
2023년 12월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 18일
Carol, we are very sorry to hear you did not enjoy your time at our location. Please accept our sincerest apologies. We would have liked to hear your concerns on safety as we are an indoor corridor hotel with only entrances accessible by guest key cards.

6/10 - 괜찮아요

Ashley

좋아요: 직원 및 서비스
They need a deep cleaning and change the carpet.
2023년 12월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 18일
Ashley, we are very sorry to hear you did not enjoy your time at our location. Please accept our sincerest apologies.

4/10 - 별로예요

Richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 5일
Richard, we are very sorry to see such a low score. Your feedback is very important to us and would have been appreciated on this review.

6/10 - 괜찮아요

Raeshaan 님, Desoto

가족 여행
별로예요: 숙박 시설 상태 및 시설
Property needs updating.
2023년 11월에 3박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 5일
Raeshaan, thank you for your feedback we will share your review with ownership and appreciate your honest feedback.

6/10 - 괜찮아요

Rosalind

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 5일
Rosalind, thank you for your recent stay with us. We appreciate your rating and hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was just ok...my daughter asked for an extra pillow and was denied her request. I would have gladly signed for a pillow to be added to my room for accountability purposes. I also aaked about them added packaged grits to their breakfast. The desk manager firmly said the only serve what corporate sends them. It felt like a hard no...didn't think that was a customer friendly response.
2023년 11월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 5일
Cicely, we are very sorry to hear about your experience at our location. We would like to sincere apologies for the issue you had and will take a closer look into them.

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffing was helpful & welcoming
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 12월 4일
Alicia, thank you for your kind review regarding our staff. We appreciate your review and hope to see you again soon!

10/10 - 훌륭해요

Tanda

좋아요: 숙박 시설 상태 및 시설
Clean Room and very helpful staff!! My stay was comfortable
2023년 11월에 2박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 30일
Tanda, thank you for your wonderful review and rating. We appreciate your time with us and are happy to hear the great things you have mentioned about our hotel and staff. We look forward to your next stay.

6/10 - 괜찮아요

melissa

가족 여행
별로예요: 직원 및 서비스
Checked in late and felt like i was bothering them from their conversation..not friendly, place felt cold and had smoke smell, would not stay again and i love countrt inn and suites
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 30일
Melissa, we are very sorry to hear about your recent experience at our location. This does not sound like usual service provided by our staff, but we will take a closer look into this. Thank you for your feedback.

4/10 - 별로예요

christopher

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 30일
Christopher, we are sorry to see by your rating you did not enjoy your time with us. Please accept our sincerest apologies for your experience at our location.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 22일
Thank you James for your great rating. We appreciate your time with us and hope to see you again soon!

8/10 - 좋아요

Ashley

2023년 11월에 3박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 21일
Thank you Ashley, for your great rating. We appreciate your time with us. Hope to see you again soon!

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls are not insulated well. We kept hearing people talking and a baby crying during the night.
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 20일
Michael, we are very sorry to hear about this inconvenience and would like to sincerely apologies.

8/10 - 좋아요

joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 17일
Joyce, thank you for your great rating. We appreciate your time with us and hope to see you again soon!

8/10 - 좋아요

Debra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stopped here for years on our way to family and FL. The property has always been clean and quiet.
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 13일
Debra, thank you for your continuous business. We are happy to hear you are satisfied with your stay once again. We hope to continue to serve you!

8/10 - 좋아요

alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tasha Echevarria 님, 2023년 11월 13일
Thank you Alison, for your business and great rating. We hope to see you again soon!