Find hotels near Cleveland County Historical Museum, Shelby from ₩102,741

"The water tasted funny when I brushed my teeth. There was cigar smoke coming into the room in the morning. The room wasn’t ready as promised. I really needed to get into the room at 3pm but it wasn’t ready until almost 5:30pm! "

"Room close to highway. Because of traffic noise, I could not sleep"

"We will not be returning to this hotel. The staff was the best part of this hotel. They were kind and accommodating. The property did not look or feel safe at night. When we arrived, there were two men in the back parking lot, seemingly inebriated, laughing loudly. The glass door that was on the first floor, which went out to the side parking lot, did NOT latch, which was a safety concern that anyone could walk in and be in the hotel that was not a paying customer. The first floor smelled of smoke, the elevator was dirty, and the tiles were broken as you entered the elevator door. Our first room was very dirty. The furniture had stains, and the bathroom was not cleaned as I feel a Comfort Inn quality should be. We asked kindly to move to the second floor, and the lady at the front accommodated us. When we arrived, the curtain did not close as it was torn and dirty. The phone did not work, and there were several small dead bugs in our shower. We did not eat breakfast at the hotel, so I can not comment on the menu. I was very disappointed in the quality and cleanliness we got for the amount of money we paid. This hotel needs to be renovated and cleaned. "

"Breakfast was amazing!"

"We are so thankful that we had somewhere to lay our heads at night and appreciate the little things in life and the staff are amazing they take care of the problems professionally and very respectful and helpful and the housekeeper is very sweet and kind I would definitely recommend staying here 10/10 and we had a problem with the microwave and the staff took care of it immediately "

"Clean room "

"Everything was good "

"I did not use the pool and the air conditioner worked fine it was kind of loud but it worked good"

"Good customer service"