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햄튼 인 콜체스터 여행 후기

3 out of 5
햄튼 인 콜체스터
42 Lower Mountain View Dr, Colchester, VT

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 540개" "
평점 8 - 좋아요. 1008개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 95개" "
평점 4 - 별로예요. 1008개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 28개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

LaLa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
너무 좋았고 프론트데스크 직원이 방에 2번 실수로 불편했지만 그것빼고는 좋아요
2022년 4월에 1박 숙박함
답변 제공: Tara M. 님, 2022년 4월 29일
I would like to start by thanking for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know I will forward your comments to the appropriate department heads so they may address those concerns directly. We do strive to provide outstanding accommodations and service to all our guests, and I would like to apologize on behalf of the entire hotel that we fell short of meeting those expectations. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 - 훌륭해요

Jongwoo

2021년 8월에 6박 숙박함
답변 제공: Tara M. 님, 2021년 9월 16일
Thank you so much for your kind review! We appreciate your feedback and look forward to welcoming you back to our property again soon.

4/10 - 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay here again. The worst Hampton I have ever experienced
2024년 5월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 9일
Thank you for your review. I'm sorry to see you did not enjoy your stay with us. Please contact the hotel management team directly to give us further details. We want to make it up to you.

6/10 - 괜찮아요

jason 님, Edmonds

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Looks like they're doing renovations so maybe things will improve, but at the moment the room was a hot mess. Also housekeeping only stopped in once during the week we were there and took most of the trash but didn't bother with the bedding or towels. Beyond that the staff was friendly, check-in/checkout was quick and easy, and the beds were relatively comfy.
2024년 5월에 6박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 9일
Thank you for your review. I'm sorry to see you did not enjoy your stay with us. I will be sure to pass your comments along to housekeeping so we may use this as a training opportunity. We hope that you will stay with us again in the future.

2/10 - 너무 별로예요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We went there to have a good rest and quiet. Disaster!! We got a wake-up call at 6am!!! The front desk said it was a mix up. This should not happen. Our stay was ruined. I asked for compensation. They said to deal with Expedia.
2024년 5월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 8일
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant.However, your reservation was pre-paid in full, so we are unable to provide a refund as you paid Expedia. We do hope to make this right with you but cannot until you contact Expedia.Thank you for your understanding

8/10 - 좋아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was easy and quick. Breakfast was included and had good options. The room was clean and had the necessities except for the sofa bed which was missing all sheets/blankets/pillow - not a big deal they provided once we asked. The sofa bed was very uncomfortable. The ceiling needed to be repainted. Staff were very accommodating and nice.
2024년 5월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 7일
Thank you for your review! I will pass your comments along to our management team.

10/10 - 훌륭해요

Manpreet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 7일
Thank you for your review!

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 7일
Thank you for your review!

10/10 - 훌륭해요

Claudi-Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good quality for price
2024년 5월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 6일
Thank you for your review!

4/10 - 별로예요

Marcia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was under construction. Towels and trash on the floors in the hallway...thankfully only needed to stay 1 night.
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 6일
Thank you for your review. I'm sorry to see you had an unpleasant experience with us. Please know I will forward your comments to our housekeeping department to ensure this does not happen again.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The facility was undergoing some renovations. But the rooms were clean and the beds comfortable. I’m looking forward to another stay!
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 6일
Thank you for your review! I'm glad to hear you enjoyed your stay with us!

6/10 - 괜찮아요

Ronald E

가족 여행
좋아요: 직원 및 서비스
Under construction. Internet didnt work
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 6일
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 - 훌륭해요

Kelly 님, North Attleborough

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great customer service.
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 6일
Thank you for your review!

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very much enjoyed this hotel. It’s close to The colleges. Staff was Super friendly and helpful. Will definitely stay there again.
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 30일
Thank you for your review! I'm glad you enjoyed your stay with us.

6/10 - 괜찮아요

Stéphanie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
L’endroit est en rénovation. Nous sommes compréhensifs mais il n’en était nullement mention lors de notre réservation. L’ascenseur est défectueux. Nous avons dû utiliser les escaliers pour aller au 5e étage. Nous aurions apprécié le savoir. Cela dit, le personnel était très courtois.
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 30일
Thank you for your review. I'm sorry to hear you didn't enjoy your stay with us. I will be sure to pass your comments along to our management team. I hope that you decide to stay with us again, so we can leave a better impression of our hotel.

6/10 - 괜찮아요

Nicola

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good stay but they were doing renovations so some elevators were shut down, areas were clearly in the process of being fixed. My biggest complaint would be that housekeeping had been on our floor on the Saturday that we were there and had left bedding and garbage bags all along the hall. Sunday morning all the linens and garbage were still cluttering the hall. Breakfast was good, hotel was quiet and staff were friendly.
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 30일
Thank you for your review. Please know I will forward your comments to our management team to ensure this does not happen again. We hope you choose to stay with us again in the future.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 30일
Thank you for your review!

8/10 - 좋아요

Gabrielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Really nice staff :)
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 30일
Thank you for your review!

10/10 - 훌륭해요

Gilles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 3박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 25일
Thank you for your review!

10/10 - 훌륭해요

Kerrigan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful staff, clean property
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 22일
Thank you for your review!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스
Clean
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 24일
Thank you for your review!

10/10 - 훌륭해요

Jessica

출장 여행
Great customer service. Plenty of towels. Smelled like smoke in my room and the air kept popping on - other than that, it was a decent stay.
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 22일
Thank you for your review. Please know that I will forward your comments to our management team, so they can address your concerns directly.

4/10 - 별로예요

Donna

I think they are understaffed. There was a wet bathing suit in the closest when I arrived. The toilet didn’t flush properly. I don’t know if room was really cleaned.
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 22일
I would like to start by thanking you for staying with us and for providing your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know I will forward your comments to our management team, so they may address those concerns directly. We do strive to provide outstanding accommodations and service to all our guests, and I would like to apologize on behalf of the entire hotel that we fell short of meeting those expectations. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

8/10 - 좋아요

kevin

2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 9일
Thank you for your review!

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스
Hallway smelled musty - like dirty feet. Room was clean but had a musty smell as well.
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 19일
Thank you for your review. I will be sure to pass these comments along to our management team.

10/10 - 훌륭해요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the room. Pillows were a big surprise. Bed very comfortable. Told my husband we have to stay thrre again when we visit my daughter in Colchester. Only thing I can think of that would be better is exhaust in bathroom and higher power of shower.
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 18일
Thank you for your review!

4/10 - 별로예요

Matt

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Was extremely hot at the 3 nights I stayed and barely got any sleep the 3rd night. Asked front desk to fix the air and apparently nothing was fixed. Window wouldn’t open far and screen was busted.
2024년 4월에 3박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 16일
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

6/10 - 괜찮아요

Joyel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was the most uncomfortable I’ve slept on I did mention to the front desk as I checked out they said they are in process of changing all the beds
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 15일
Thank you for your review! I will be sure to pass your feedback along to our management team.

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff is outstanding.
2024년 4월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 5월 6일
Thank you for your review!

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist at the front desk went out of her way to find the perfect accommodation for us! She was pleasant and compassionate.
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 15일
Thank you for your review!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Front desk folks friendly and helpful. Clean rooms. Breakfast was excellent and the attendant very pleasant!
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 15일
Thank you for your review!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 숙박 시설 상태 및 시설
As a disabled vet I found the long walk to my room very painful. Also there are hardly any electric outlets and not enough to serve our needs . Service people were above average check in and out.😊
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 10일
Thank you for your review! I'm sorry to hear about the long distance to your room, but I am glad to hear that our Hampton Team made your stay enjoyable!

10/10 - 훌륭해요

wilmer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 5박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 8일
Thank you for your review!

8/10 - 좋아요

Kaye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 8일
Thank you for your review!

10/10 - 훌륭해요

aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was excellent!
2024년 4월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 8일
Thank you for your review! I'm glad to hear that you enjoyed your stay!

6/10 - 괜찮아요

Monique

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We had a good stay here. Staff was wonderful very pleasant and helpful. Answered all the questions we had about the area and got us anything we needed for the room. Unfortunately we came while it was under construction and remodeling so access to some areas were blocked by workers and had to go out and around the building to get to a separate access. And there was construction supplies that you had to walk around but over all a very enjoyable decent stay..
2024년 3월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 5일
Thank you for your review. I understand renovations can make your stay unenjoyable. Next time your travels bring you back to Vermont, we hope you stay with us again, so we can leave you with a better experience.

6/10 - 괜찮아요

Patriq 님, Montréal

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Manque clairement d'entretien.
2024년 3월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 1일
Thank you for your review! Could you please reach out so we can know more information about your experience with us?

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and modern looking. I did notice the emergency shower sprinklers heads were all rusty and did not look very attractive so they should be replaced
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 1일
Thank you for your review! I'm glad to see you enjoyed your stay with us! I will be sure to let our maintenance team know!

8/10 - 좋아요

Neelkamal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A bit expensive for the quality and price! Bathroom supplies were not properly planned and attended to before our arrival. Body lotion got over in less than a day! Insufficient Bath towels kept. Had to ask for more. There seemed to be dusty air in the hallways. Carpet looks old. Had a hard time finding a table for breakfast!
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 1일
Thank you for your review! I will make our housekeeping department aware of your concerns.

10/10 - 훌륭해요

Wara 님, Winooski

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable for whole family
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 1일
Thank you for your review! I'm glad to see you enjoyed your stay with us!

8/10 - 좋아요

Jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very cool, especially with the dormer windows. Staff was very friendly and polite. Very close to the highway and other places in VT. And the restaurant next door is also really good. It was a really good experience.
2024년 3월에 3박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 1일
Thank you for your review! I'm glad to see you enjoyed your stay with us!

10/10 - 훌륭해요

Rado G.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 29일
Thank you for your review!

8/10 - 좋아요

Montpetit

2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 4월 16일
Thank you for your review!

6/10 - 괜찮아요

Steve

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Toilet leaked in first room, so had to switch rooms. Bathroom floor in second room wasn't entirely clean. There were lint and other debris on the floor. Not terrible, but more than there should be in a clean room.
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 26일
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 - 훌륭해요

Marlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for cost comparison.
2024년 3월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 26일
Thank you for your review!

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The hotel room was clean but the bathroom was another story. found hair in the drain and there was not shampoo, soap or conditioner in our room which was incredibly annoying. The bottles weren’t refilled so spent way too much time trying to get something out of it.. beds were clean. Breakfast was really good, most of the workers were super sweet, but our check out experience left something to be desired.. Would return just make sure to ask them before checking in that all the room was cleaned and remade for the next guest
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 26일
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 - 훌륭해요

Lucas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, with good breakfast and friendly staff
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 26일
Thank you for your review!

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2024년 3월에 2박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 22일
Thank you for your review! I'm glad to see you enjoyed your stay with us!

4/10 - 별로예요

Pierre

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
L’accueil était chaleureux et efficace. Par contre il y avait beaucoup d’irritants techniques. Tout d’abord l’ascenseur était défectueux, pas de pression dans la douche, la thermopompe était très bruyante, il a fallu l’arrêter. Enfin le signal wifi était pratiquement inexistant. Bref un hôtel en-dessous de nos attentes.
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 22일
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

8/10 - 좋아요

Brian

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and accommodating staff. Rooms very nice and clean. The only minor issue was that there was only one elevator and it worked about half the time. We were able to trek our luggage up and down the stairs but it may present a problem for others. Hope they fix this soon. I would definitely stay again though.
2024년 3월에 1박 숙박함
답변 제공: Hillari, Sales Administrator 님, 2024년 3월 21일
Thank you for your review! We are hopefully getting the elevator fixed very soon!