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이코노 로지 인 & 스위트 여행 후기

2 out of 5
이코노 로지 인 & 스위트
305 Salem Pl, Fairview Heights, IL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 474개 이용 후기 중 122개" "
평점 8 - 좋아요. 474개 이용 후기 중 159개" "
평점 6 - 괜찮아요. 474개 이용 후기 중 107개" "
평점 4 - 별로예요. 474개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 474개 이용 후기 중 41개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Lasheda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peaceful
2024년 4월에 2박 숙박함

4/10 - 별로예요

Gordon

단체 여행
별로예요: 숙박 시설 상태 및 시설
Pool advertised but permanently closed.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Dear Gordon, A pool is not advertised on our listing and has not been in the last 4 years.

10/10 - 훌륭해요

Yiannis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Celebrated a special occasion and they made sure to make it special. Really appreciate the staff at this location. Jay and managment helped tremendously!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jess

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I found the price was so reasonable I didn't expect much but I was very wrong. The staff is very friendly, very helpful, the hotel is very clean and the breakfast is very good. Very impressed and will definitely stay here again and recommend it.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Dave

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have breakfast but no coffee or really any food. You could make a waffle but nothing to go with it unless you want an apple. Area is sketchy
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 31일
Hi Dave, we are sorry we fell short during your stay. We do offer continental breakfast which includes waffles, toast, muffins, cereal, juice, coffee, fruit, etc. Also provided are syrup and spreads for waffles and toast.We apologize if any of these were not adequately replenished during your stay and will address this issue with staff. We hope to get the chance to better accommodate you in the future.Safe travels!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Antonio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 3월에 3박 숙박함

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스
Easy access to I 64. Perfect for a place to sleep and continue on my journey.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 15일
Thank you very much for taking the time to write a review. We are glad to hear you had a pleasant stay. Safe travels!

10/10 - 훌륭해요

Janael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for taking the time to leave a review. We are very glad to see you had an pleasant stay.Have a great rest of your day!

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for taking the time to leave a review, Olivia. We are glad to see you were overall satisfied with your stay and hope to even better accommodate you in the future.Have a great day!

8/10 - 좋아요

Gary

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean and new.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 12일
Dear Gary,Appreciate your feedback! Glad you found everything to your liking. Looking forward to hosting you again soon.

4/10 - 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
spent the night in what seemed like a cheap hotel and woke up to a roach crawling around on the dresser mentioned it at checkout and all the clerk responded was “thanks for letting us know” no apology or nothing being I already spend the night didn’t see a reason to fight for a refund that I would probably never get just checked out and left after inspecting all my clothing/belongings. Breakfast didn’t look like anything special but chose not to eat after seeing bugs in the room don’t want to think what’s in the food area
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 12일
We're sorry to learn about the issue you experienced. We've already addressed this to ensure a swift resolution. If you have any more details or if there's anything else you'd like to share, please feel free to reach out. We appreciate your feedback.

8/10 - 좋아요

SANDI

2023년 11월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 12일
Thank you for taking the time to leave a review. We hope to welcome you back in the future.

4/10 - 별로예요

steven

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not a good night sleep.
Beds were hard. Pillows very flat. AC made a awful noise the whole time. Bunch of weed and cigarette smoke. Not enough toilet paper. I could go on and on.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Trisha

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Claudia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very cleaned and a lot of restaurants and stores near. Loved the fridge size, worked really well. Staff was friendly. Loved the location. Only con mattress could’ve been softer but overall enjoyed my stay and would book here again.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Darin A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Steve 님, Lakeland

가족 여행
Room was nice. The system of having control of power isn’t good. To not have refrigerator cool for check in isn’t good. Apparently the door switch to control AC/heat wasn’t working correctly as the system would turn off after 15 minutes. Once door was opened again then power came back to it. I’ve machine was not working as well.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

KIMBERLY

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
1st time staying here. Hotel is older but very cleanand staff was nice. Breakfast was very limited but was ok we went accross the road and got food. Will stay again. Beds were ok but they could use some new mattresses.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The drunk front desk guy gave my room to someone else. I was just lucky they had extras
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Larry

2023년 8월에 1박 숙박함

8/10 - 좋아요

Heather

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet room. Older place but it’s great for a stop over. I travel alone and safety is number one to me. It felt safe for myself and my car outside. Pet friendly with a reasonable pet fee is a bonus.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Khai

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife is very satisfied
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Heidi

가족 여행
좋아요: 직원 및 서비스
Older hotel, pool not in service, non smoking room smelled like smoke.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for taking the time to write a review, Heidi. As shown on the website. this location does not have a swimming pool anymore. We apologize for the smell of smoke in your room, we have let the housekeeping team know about this. We hope the rest of your stay was pleasant and hope to get the opportunity to accommodate you again. Thanks.

8/10 - 좋아요

Eufrocina

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No elevator
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for leaving a review! We are aware of the inconvenience of our elevator being down during your stay as it has been a frustration for us as well and we apologize for it. Unfortunately, our contracted elevator company has been of no help in assisting us and we are tirelessly looking at ways to get it back up ASAP.We hope the rest of your stay was pleasant and hope to see you again!

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The "included breakfast" was bare bones and needs to be expanded.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for taking the time to write a review, David! We have taken your comment regarding breakfast expansion into consideration and will make appropriate adjustments. We are glad to see the rest of your stay was pleasant and hope to get the chance to accommodate you in the future.

8/10 - 좋아요

Scott

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight Trip
It is my go-to hotel when I visit St Louis. It is clean, in a great safe location, well-maintained, minutes from downtown, and very affordable.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Haydn

2023년 6월에 1박 숙박함

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place convenient .
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best value
It is the best value for the money. This was half the price of our other motels on our trip and we had clean beds and a very clean bathroom. If you want more, then pay more.
2023년 6월에 1박 숙박함
답변 제공: Management Team 님, 2023년 8월 4일
Thank you for taking the time to leave us a review, Kay! We are glad to hear your stay was pleasant and hope to see you again. Thanks!

8/10 - 좋아요

Michelle

좋아요: 직원 및 서비스
2023년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It’s just ok
When we first got there we were given one room that smelled like straight cigarettes. However, the concierge quickly moved us to a different room and was super nice and helpful. The next morning I asked for TWO extra towels and the the morning concierge absolutely refused to give me TWO towels unless I brought him my dirty ones. Also, at first he was hesitant to give us another washcloth when we only had one for two guests. The breakfast was underwhelming, if you want a waffle and cereal then perfect, if not good luck. The room was outdated, which was fine, it was still plenty comfortable. But the bathroom needed to be cleaned and the sink faucet needed to be replaced as hardly any water came out (see photo of the faucet on high with a trickle coming out). There was a dirty washcloth under the counter behind the garbage can which probably speaks for the thoroughness of housekeeping. Overall I guess it wasn’t too bad if you were just staying there for one night but for any more I would stay elsewhere. I wasn’t expecting a ton from a cheaper hotel but I was expecting better from a prominent chain.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Brandon

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had stains all over the blankets mini fridge didn’t work and smelled like mildew and also the air conditioners didn’t work
2023년 5월에 1박 숙박함

8/10 - 좋아요

Alita

2023년 5월에 2박 숙박함

8/10 - 좋아요

James B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room
Room was clean. Refrigerator was loud. Air con worked good. Good Wi-Fi. Front desk employee was friendly. Conveniently located. Bed was comfy.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Gaurav

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Haylee

2023년 5월에 1박 숙박함

8/10 - 좋아요

Rahul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay with few Breakfast item
If you are planning for a descent hotel with Breakfast then it’s an average recommendation. They have very limited things for breakfast. Just Waffel, coffee, some muffins and apples.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Peggy

2023년 3월에 1박 숙박함

4/10 - 별로예요

Danijela

별로예요: 청결 상태
It was very noisy, the sheets were dirty. Check in was very slow. Staff was pleasant, they tried their best but unfortunately wasn't enough to make this stay pleasant.
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 21일
Thank you for taking the time to provide us with feedback about your recent stay. We are sorry to hear that you experienced noise issues during your stay, and that the sheets in your room were not up to our usual standard. We also apologize for any inconvenience caused by a slow check-in process.We are glad to hear that our staff was pleasant and tried their best to assist you during your stay. However, we understand that these issues impacted your overall experience, and we are sorry that we were not able to provide you with a more enjoyable stay.Please know that we take your feedback seriously, and we will work to address the issues you raised in order to improve our services and facilities for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide you with a more pleasant stay in the future.

8/10 - 좋아요

Dezarray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Econo review
Loved my stay it was Comfortable, Nice, Clean nd relaxing but really do hate that they didn’t hve hot Breakfast such as; eggs, potatoes nd things like that but overall my stay was pretty kool
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 21일
Thank you for choosing to stay with us and taking the time to share your feedback about your experience. We are glad to hear that you found your stay with us to be comfortable, nice, clean, and relaxing.We appreciate your comments about our breakfast offerings and understand that a hot breakfast with items such as eggs and potatoes would have enhanced your experience. We do offer a continental breakfast as part of our complimentary breakfast offering, and we apologize if this did not meet your expectations.Please know that we value your feedback and will use it to continually improve our services and amenities for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Thank you again for your stay with us and for sharing your thoughts.

8/10 - 좋아요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight Trip
Very good budget hotel. The staff was very nice during check-in. Great location. It is a very safe area with lots of restaurants and shopping nearby. My room was clean and spacious. No complaints! You are also only like 10 to 15 minutes from downtown St. Louis.
2023년 2월에 1박 숙박함
답변 제공: Management 님, 2023년 2월 6일
Thank you very much for your visit as well as for sharing your positive review. It is a pleasure to see that you had a satisfactory stay experience. Glad that you enjoyed our location as well as our hospitality. Our team is really inspired and look forward to welcoming you back again.

8/10 - 좋아요

Ekunno

좋아요: 직원 및 서비스, 객실의 편안함
You can tell after the pandemic hotels have a lot of work to get them back to the way they were.
2023년 1월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2022년 12월에 1박 숙박함

8/10 - 좋아요

James

2022년 12월에 1박 숙박함

8/10 - 좋아요

Thomas

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

kendall

4/10 - 별로예요

Lauren

연인과의 여행
별로예요: 청결 상태
i didnt like that there wasnt even a real sheet on the bed. the whole hotel had some funky smell to it. the room was just poorly cleaned there was nothing i liked about the property and will not be staying again
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2022년 11월 28일
Thank you for taking the time to leave a review. We are sorry to hear your stay was not positive. We take pride in providing a clean atmosphere and we apologize for coming short in this during your stay. We have shared your comments with the housekeeping staff and hope to get the chance to better accommodate you in the future.