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Reviews of Motel 6 Colorado Springs, CO - Air Force Academy

2 out of 5
Motel 6 Colorado Springs, CO - Air Force Academy
8280 Voyager Pkwy at Razorback Road, Colorado Springs, CO

Reviews

6.6
Rating 10 - Excellent. 297 out of 1004 reviews" "
Rating 8 - Good. 193 out of 1004 reviews" "
Rating 6 - Okay. 161 out of 1004 reviews" "
Rating 4 - Poor. 135 out of 1004 reviews" "
Rating 2 - Terrible. 218 out of 1004 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Randy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It seems to be an ongoing theme in each Motel 6 hotels with filthy floors. Housekeeping is doing a terrible job of mopping and cleaning. NO hot water to take a bath even though the staff swore there was. Left the water running for 10 minutes and didn’t budge off of cold.
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my husband and I second time staying here, very clean place to stay way better then the other hotels in this area , the young lady’s work really hard to make sure us as guest have our money worth by giving us a clean room to sleep in for our stay. Very pleasant always greeted me. The lady patty at the front desk was amazing she helped me with all my questions and concerns… all around pleasant stay, :)
Stayed 1 night in May 2024

6/10 Okay

gerald

Business traveler
Liked: Staff & service
Disliked: Amenities
Lots of low life’s in the area mgr is attempting to cope I stayed fo five days because of proximity to my needs there were multiple fire alarms and arrests Hopefully the manager will prevail The staff was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

indigo

Traveled with pets
Liked: Amenities, property conditions & facilities
The front desk people are super nice the manager is attentive and always helpful. Stayed at the other motel 6 on filmore. This motel 6 is hands down way way way better then their by far the rooms are clean its quiet i just love it their i really do!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi IndigoWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

angelica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Angelica,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Respectfully the best hotel in the area
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on May 3, 2024
Hi Justin,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
Nice hotel with the exception of the crack heads keeping everyone up all night! Not worth the savings, I will stay at a different hotel next time!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Michael,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the front staff was very helpful and accommodating :) also my room was very clean & the location is amazing! There’s a Walmart right across and many food options nearby.
Response from Brand Experience Team on Apr 22, 2024
Hi TashaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells like cigarette butts and fabuloso. The whole premises stuck like fabuloso so strong.. you can water that stuff down you know. Beds smell like chemicals and musty too. This is more of a flop house/ trap house than motel. They also insist on a $75 deposit on top of the room fee and somehow still give you a nasty room with these costs. Don’t recommend.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi John,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. The room was clean and comfortable, and the area is beautiful. Highly recommend if you’re in the Colorado Springs area!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 15, 2024
Hi Courtney, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Faith

Liked: Cleanliness, staff & service
It’s was a good stay
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Brian

Disliked: Amenities, property conditions & facilities
This complex reeked of pot smoke. This hotel was obviously being used has a homeless shelter. Parking was almost non existent. There were junked cars in the parking lot that never left and people were constantly in those cars. Hotel room was clean, but very sparce, water pressure in the shower was extremely low, like showering in a fountain.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Brian,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Jermeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Jermeka,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refrigerator was broken and not been cleaned for gosh knows how long. There were stains on it and of course stains on the bed sheets. If you stay here make sure you bring your own shampoo and kleenex as they do not provide.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Robert, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water in the morning. Towels and bedding were dirty. Had to check for bed bugs. Thank God there were none.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly management and staff
Stayed 6 nights in Jan 2024

2/10 Terrible

Joshua

Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Joshua,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service
Stayed for a week was cheep and clean
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Cory, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Brandy

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Amy

Disliked: Staff & service, property conditions & facilities, room comfort
No Hot Water, Rude Staff, Broken Door
NO HOT WATER IN THE DEAD OF WINTER. I repeat. If you like hot water and sheets and towels being washed in hot water do not stay here. We stayed for three days and had no hot water the whole time. Also our front door did not close. We left one night and returned to a fully OPEN ROOM DOOR. Management responds to all these so I’m sure someone below will leave some BS apology but the front desk told us to our faces that they had a pipe burst, and are working with half the water heaters they normally have, and are still RENTING THE ROOMS WITHOUT HOT WATER. He admitted this to us. I read so many reviews going back to October about the hot water and I thought, it’s January in Colorado! SURELY they have fixed this hot water issue. They had not. Dirty room, broken door, no hot water, every vending machine in the lobby is broken, no Do Not Disturb signs so housekeeping wakes you up every morning. Perfect timing to get up, stretch, and take a REFRESHING COLD SHOWER.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Amy,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
Motel 6 offers a basic, no-frills experience. While the exterior appeared run-down, our room had been newly remodeled and provided a comfortable bed, ample heat, a refrigerator, and a basic TV. The only drawback was inconsistent water temperature and pressure, though we were informed of this upon check-in. The friendly and welcoming staff, along with the motel's convenient location, made us feel safe and ensured a comfortable stay at an affordable price.
Stayed 5 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Charles

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water during the stay after 9am. I work at night and got to take cold showers for 2 days. I will never, ever, EVER go back there. Oh and the tv didnt work either. Save your money. There are other places just blocks away that are in the same price range but are much nicer and dont charge you a 75 dollar deposit that they take over a week to return. Worst hotel ever.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Becky

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful! Don't stay here!
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Check in was great but no hot water to shower in the morning and the guy at checkout didn’t even look up at me. So disappointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 1, 2024
Hi Cynthia, Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

sean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, enjoyed ourselves, quiet location extremely close (2 min) to everything you need
Stayed 1 night in Dec 2023

8/10 Good

Ivy

Stayed 7 nights in Dec 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No tv
Stayed 1 night in Dec 2023

6/10 Okay

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location great price, no hot water my second day and couldn't get the TV to work
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Russell,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tv in my room. Odd. But a great night clerk.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Christopher, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Oscar

Stayed 2 nights in Dec 2023

10/10 Excellent

Cynthia

Stayed 2 nights in Dec 2023

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Joshua, Bremerton

Stayed 3 nights in Dec 2023

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities
Nothing!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Mario,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Justice

Stayed 1 night in Nov 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
I saw the police parked in this motel recently. Thw situation looked bad.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Jacob,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Affordable one day, too expensive the next. I preferred the Travelodge.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Jacob,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
The housekeeping walked in on me naked 2 times. It would be nice if they understood English
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Jacob,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jacob

Stayed 1 night in Nov 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
I once saw a customer complain about a watermelon in their fridge when they walked in. Please clean the rooms
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Jacob,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Jacob,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Its always bad. No matter the room
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 30, 2023
Hi Jacob,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6