외관

홀리데이 인 익스프레스 & 스위트 컬럼비아-I-26 @ 하비슨 블러바드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 985개 이용 후기 중 460개" "
평점 8 - 좋아요. 985개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 985개 이용 후기 중 115개" "
평점 4 - 별로예요. 985개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 985개 이용 후기 중 58개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

SEYOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Meghan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Dear Meghan, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Kenny 님, Arden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gentleman that checked us in was very welcoming and professional.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Dear Kenny, Thank you so much for your excellent rating and for your uplifting comments regarding our staff and the high level of service they provide. Please find a reason to visit us again soon. Best, Julissa Lewis, GM

8/10 - 좋아요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
assistance at check-in was exceptional
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Dear Julie, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Julissa Lewis, GM

4/10 - 별로예요

Kenneth

가족 여행
Room smelled like smoke even though it was nonsmoking. They said I could swap rooms with my sister who had not arrived yet. They put a machine in the room which would “make it smell better”. I had to go back to the room to change clothes and get some belongings. The machine was in the room and was operational. I then went to the lobby and was told - for the first time - not to go into the room because it wasn’t healthy to breathe the air when the machine was running. When I said my uncle and I were in that room for about 30 minutes since no one said to stay out, the response was “don’t go back in there”. I explained that my belongings were in the room and again was asked if I wanted to swap rooms with my sister. I told them I didn’t want to put my sister in that room, either, so I needed to know when I should go back in the room. At least a couple of hours, she told me. Went out for dinner and, when I returned, the machine was off but the room still smelled like old smoke. The desk clerk then said she couldn’t smell smoke but also said she was a smoker so she probably wouldn’t smell it. The stale smoky smell remained throughout my stay. There was a large water stain on the ceiling and the tv did not work properly. I went down to the lobby to watch the Masters since I could not get it in my room. Breakfast was horrible. I’m not sure what was in the gravy. The second morning I skipped their breakfast and went out instead. Never received an apology or was offered a discount, etc
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Dear Kenneth, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Julissa Lewis, GM

10/10 - 훌륭해요

Alfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 12일
Dear Alfredo, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Steve 님, greer

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Dear Steve, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Julissa Lewis, GM

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a really nice stay and the workers at the front desk were always nice and helpful!
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Michael, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our hotel and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to highway, very friendly at check in, breakfast well stocked.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Dear Cheryl, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and location pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Julissa Lewis, GM

6/10 - 괜찮아요

Holly

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Dear Holly, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Julissa Lewis, GM

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and clean rooms
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Kelly, I’m so glad you enjoyed our friendly staff and clean rooms! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Julissa Lewis, GM

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Dear Jonathan, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Julissa Lewis, GM

10/10 - 훌륭해요

Julie

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Dear Julie, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Julissa Lewis, GM

6/10 - 괜찮아요

Sep

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 27일
Dear Sep, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Julissa Lewis, GM

6/10 - 괜찮아요

Matt

Decent place for the money. Advertised as having pool tho.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Matt, We're disappointed your time with us was anything less than perfect. We hope to share a flawless experience with you soon. Thank you for staying with us. Best, Julissa Lewis, GM

4/10 - 별로예요

John

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
While this hotel is in a great location, the room we stayed in really needed some basic cleaning, updating, and overall care. Our room had a used fork in it on the floor from a previous guest. The bathrooms could have been cleaned more thoroughly. There was evidence of a leak on the floor as the door, trim, and area behind the toilet were all water-damaged. The breakfast was good but lacking in some items (we came 2 hours before they stopped serving). I've stayed in several Holiday Inns and this was one of the worst.
답변 제공: GM 님, 2024년 3월 21일
Dear John, Thank you for noting our great location despite the frustrations caused by our lapses in housekeeping. We pride ourselves in being a hotel that exceeds expectations during your entire stay. It is disappointing that we let you down in an area that typically doesn't get overlooked. I appreciate you taking the time to share your review, as it allows us to monitor and improve the guest experience. Please consider a return visit for a stay more in line with our standards. Sincerely, Julissa Lewis, GM

10/10 - 훌륭해요

Jacquie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Jacquie, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Julissa Lewis, GM

10/10 - 훌륭해요

mark

좋아요: 편의 시설/서비스
It was very clean and the standard room was laid out well and seemed bigger than I expected. I would absolutely stay there again.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear mark, We appreciate you sharing your kind recommendation. It's great that you enjoyed our clean and spacious accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행
Friendly staff
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Dear Brian, Thank you for choosing to stay with us. We appreciate your noting our friendly staff. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and the staff was very courteous to my needs Thanks
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Dear Brenda, Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel and friendly staff made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Ruben

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything about it from the free breakfast to the easy parking to the quiet room
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Dear Ruben, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Julissa Lewis, GM

10/10 - 훌륭해요

Phoebe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my stay. Staff very friendly.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear Phoebe, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Willis 님, Orangeburg

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 10일
Dear Willis, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Julissa Lewis, GM

8/10 - 좋아요

michael

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent breakfast options, easy access to I-26, quiet and clean
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear michael, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, excellent breakfast, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Julissa Lewis, GM

6/10 - 괜찮아요

Cave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was enjoyable
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 7일
Dear Cave, We are happy that you enjoyed your stay. Thank you for the review, and please visit us again. Sincerely, Julissa Lewis, GM

10/10 - 훌륭해요

Byron

좋아요: 청결 상태, 편의 시설/서비스
Very clean excellent service
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Byron, Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel and friendly staff made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Anton

좋아요: 숙박 시설 상태 및 시설
Good breakfast
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Anoton, I am glad our hotel provided you with a five-star experience while visiting Columbia. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 2일
Dear Dennis, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Julissa Lewis, GM

4/10 - 별로예요

Karen

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room I was placed in had a significant crack in the window. It was a room on the 4th floor - unsafe. I was told hotel was booked to capacity. I booked 2 queen beds and the room was a king. I was traveling with children. After complaining, a room with 2 queens mysteriously became available. I moved rooms again. Unfortunately, I found a love baby roach on the bathroom. Thankful it’s only overnight. Never again.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 2일
Dear Karen, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. I regret we inconvenienced you with a room change. We hope you will reconsider your return. We'd love to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Julissa Lewis, GM

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 3일
Dear Nancy, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Sincerely, Julissa Lewis, GM

2/10 - 너무 별로예요

Nova

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For this hotel having a "very good" rating i could not believe how dirty, dated, and gross the rooms were! There was a large payched hole in our ceiling that looks like it could've collapsed at any time! I wouldn't recommend this place or stay here again!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Dear Nova, Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might reconsider a return visit. We'd love another opportunity to show you that cleanliness is our top priority. Sincerely, Julissa Lewis, GM

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, except when we arrived and went to our room, we turned back the covers and long hairs was on the sheets. I went to the front desk and asked for some clean linen and my wife and I redid the bed. The room was nice, but they really need to get the carpet cleaned.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Henry, We are happy to hear from you and value your kind review. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip and hope to see you again for a flawless experience. Best, Julissa Lewis, GM

8/10 - 좋아요

tina 님, charlotte

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping came knocking and attempted to enter the room before checkout time which was very inappropriate!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear tina, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the mistake our housekeeper made. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Sincerely, Julissa Lewis, GM

10/10 - 훌륭해요

Marvis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was lovely, staff was really nice and the breakfast was really good. I would definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Marvis, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The friendliness of the staff and the cleanliness of the hotel
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear Ann, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Julissa Lewis, GM

8/10 - 좋아요

Tobian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property with a good breakfast. Walls are thin but other than that a nice hotel to stay at.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Dear Tobian, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience. We appreciate your feedback and hope to welcome you back soon. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Kenya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, clean and modern facilities, plenty of amenities nearby. The only issue was the crazy traffic in the area.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Dear Kenya, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Julissa Lewis, GM

8/10 - 좋아요

Francis 님, Raleigh

Complaint...Breakfast staff wasnt ready to open at start time. Ran out of coffee within 20 minutes of opening. No coffee after 15 minutes, waiting.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Dear Francis, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding breakfast. Thank you for your time in reviewing our hotel. Sincerely, Julissa Lewis, GM

8/10 - 좋아요

Chanel

연인과의 여행
좋아요: 청결 상태
It’s was great for what we needed it for
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear Chanel, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Julissa Lewis, GM

10/10 - 훌륭해요

April

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay while on a quick business trip. Convenient to where I was going and to places to grab a quick meal.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear April, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Julissa Lewis, GM

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were traveling and wish breakfast started at 6, instead of 7. We left before 7 to get on the road.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear Catherine, We're pleased to hear that you had an enjoyable stay. Along with providing us with one area of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again. Best, Julissa Lewis, GM

6/10 - 괜찮아요

Shannon

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Dear Shannon,Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again.Sincerely,Julissa LewisGeneral Manager

10/10 - 훌륭해요

Leighton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a busy area. The streets are in disrepair.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 7일
Dear Leighton,Thank you for staying with us. We appreciate all your feedback and hope to host you again.Best,Julissa LewisGeneral Manager

10/10 - 훌륭해요

George 님, Chapin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good breakfast, nice service
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear George,What an excellent rating! I am thrilled to see that you had a great stay, and I hope that we will be your first choice for lodging in Columbia from here on out. Thank you for your business, and please come again.Best,Julissa LewisGeneral Manager

10/10 - 훌륭해요

Amanda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very nice stay.
답변 제공: GM 님, 2024년 2월 1일
Dear Amanda, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Julissa Lewis, GM

2/10 - 너무 별로예요

Richard

출장 여행
별로예요: 직원 및 서비스
Book two rooms and manager on duty though i double book even after i check in and had a couple walk in my room with the same room keys. No comp. Just o sorry.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 1일
Dear Richard, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Julissa Lewis, GM

8/10 - 좋아요

Nancy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome staff and customer service!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 30일
Dear Nancy, We are so glad you had an incredible stay with us here at the Holiday Inn Express & Suites! Thank you for recognizing our excellent staff and the great job they do for our guests. Please come see us again anytime you return to the area. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Tara

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Tara, Thank you for your time in sharing your kind review, and please visit us again. Best, Julissa Lewis, GM

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was nice
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Dear Richard,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.Best,Julissa LewisGeneral Manager

6/10 - 괜찮아요

Vanessa

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Vanessa,We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us at the Holiday Inn Express & Suites; we hope to see you again.Sincerely,Julissa LewisGeneral Manager