Verified
10/10 Excellent
Christopher
Apr 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christopher
Stayed 1 night in Apr 2025
Hoteles Haus Express
3.0 star property
Travelers enjoy comfort and convenience at this charming hotel, with a bar and café perfect for relaxing and planning daily adventures.
Choose dates to view prices
Photo gallery for Hoteles Haus Express
Hoteles Haus Express sits in a vibrant neighborhood, welcoming guests with modern comforts. Visitors can enjoy the coffee shop/cafe, bar and restaurant, connect to WiFi, and make use of practical services including tour assistance and luggage storage.
Reviews
6.66.6 out of 10
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hoteles Haus Express pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available. There is free parking nearby.
What time is check-in at Hoteles Haus Express?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hoteles Haus Express?
Check-out is at noon.
Where is Hoteles Haus Express located?
Situated in Orizaba, this hotel is within a 10-minute walk of Castillo Park and Orizaba Cathedral. Veracruz State Art Museum and Iron Palace are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.6
Location
6.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 50 out of 206 reviews
10 - Excellent
50
Rating 8 - Good. 48 out of 206 reviews
8 - Good
48
Rating 6 - Okay. 51 out of 206 reviews
6 - Okay
51
Rating 4 - Poor. 27 out of 206 reviews
4 - Poor
27
Rating 2 - Terrible. 30 out of 206 reviews
2 - Terrible
30
Reviews
Verified
10/10 Excellent
andrea
Jul 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
andrea
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
martha
Nov 4, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything the room was very clean the area safe and walkable
I will be back in this hotel.
martha
Verified
10/10 Excellent
Martha Julia
Aug 6, 2025
Excelente
Martha Julia
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Yesenia
Mar 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Yesenia
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Yesenia
Mar 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Yesenia
Stayed 1 night in Mar 2025
Verified
2/10 Terrible
Erick
Mar 31, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the one of the worst services that i got...the person who was attending the front desk.it was absolutely rude and even kind of laziness to attend ...plus the elevator it was out of service and they want us to offer a 3rd floor room with 4 big luggage .. i will never recommend this hotel .. and obviously i will never come.back to this place ....Hopefully the owners put attention on this because is in a good area
Erick
Stayed 2 nights in Mar 2026
Verified
4/10 Poor
Susana
Aug 17, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
X
Susana
Stayed 1 night in Aug 2025
Verified
4/10 Poor
Jiri
Nov 11, 2024
Disliked: Property conditions & facilities, room comfort
Not comfy beds. Overwashed laundry. Used furniture. They are working to keep it clean.
Jiri
Stayed 3 nights in Nov 2024
Verified
8/10 Good
KATIUZKA
Apr 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
KATIUZKA
Stayed 1 night in Apr 2025
Verified
8/10 Good
Aldo emmanuel
Apr 17, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel,limpio
Aldo emmanuel
Stayed 2 nights in Apr 2026
Verified
2/10 Terrible
Cynthia Guillen
Apr 6, 2026
Disliked: Staff & service, amenities
De hecho no me pude hospedar en el hotel, ya que el elevador no sirve. Yo llevaba una persona en silla de ruedas, por lo que no fue posible hospedarse ahí. Desafortunadamente no lo avisan a tiempo
Cynthia Guillen
Stayed 1 night in Apr 2026
Verified
6/10 Okay
Elihud
Apr 5, 2026
Liked: Staff & service
Disliked: Property conditions & facilities
El estacionamiento es pequeño, el personal exelente buena atención,
Elihud
Stayed 2 nights in Apr 2026
Verified
2/10 Terrible
Rafael
Mar 23, 2026
Disliked: Staff & service, amenities, property conditions & facilities
No servía la tele, no había luz en los enchufes y nadie daba soluciones. Se buscó apoyo con la personas del hotel y no l dan soluciones, el gerente nunca contesta.
Rafael
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Miguel
Feb 23, 2026
Liked: Cleanliness, amenities
Hotel para descansar, no me gustó que no pude guardar el carro en el estacionamiento
Miguel
Stayed 1 night in Feb 2026
Verified
4/10 Poor
MARBELLA
Feb 12, 2026
Liked: Staff & service
HABITACION SIN MATENIMIENTO, MUEBLES DETERIORADOS, LA CAMA INCOMODA, NADA EN RELACION A LAS FOTOS PUBLICADAS
MARBELLA
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Chaly
Feb 1, 2026
Muy bien ubicado, solo que no sirve el elevador, la habitación muy pero muy pequeña, los dosificadores de shanpoo y jabón nunca funcionaron.
Chaly
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Marlin Jacqueline
Jan 6, 2026
La ibic
Marlin Jacqueline
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Xochiquetzal
Jan 4, 2026
Liked: Cleanliness, amenities
La habitación muy bien, el unico detalle que no funciona el elevador
Xochiquetzal
Stayed 1 night in Jan 2026
Verified
6/10 Okay
sang chul
Dec 29, 2025
No sirve elevador.
En habitacion no hay toallas.
Mi habitaciom esta en tercero pisos.
Fui a bajar otra vez por las toallas.
No sirve elevador...
sang chul
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Maria Luisa
Dec 27, 2025
La cama muy dura. La tele no funcionó y nunca fueron a repararla.
Maria Luisa
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Ricardo
Dec 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Limpieza, ubicación, desayuno
Ricardo
Stayed 1 night in Dec 2025
Verified
8/10 Good
José David
Dec 4, 2025
Liked: Cleanliness
Le faltan detalles
José David
Stayed 2 nights in Nov 2025
Verified
2/10 Terrible
Erick Toledo
Nov 17, 2025
Disliked: Staff & service, amenities, property conditions & facilities
No servía el elevador, no había teléfono en la habitación, terrible atención al cliente, fatal el estado de las toallas
Erick Toledo
Stayed 2 nights in Nov 2025
Verified
6/10 Okay
Raquel
Nov 14, 2025
Liked: Cleanliness, staff & service, amenities
Las habitaciónes muy pequeñas
La cama muy pequeña
De lo demás muy bien
Raquel
Stayed 3 nights in Oct 2025