룸 (Boutique) | 객실 내 금고, 다리미/다리미판, 무료 WiFi, 침대 시트
예약 가능 여부 확인

오리엘 하우스 호텔 여행 후기

4 out of 5
오리엘 하우스 호텔
Ballincollig, Ballincollig, Cork

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 709개 이용 후기 중 321개" "
평점 8 - 좋아요. 709개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 709개 이용 후기 중 93개" "
평점 4 - 별로예요. 709개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 709개 이용 후기 중 19개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was accommodating and verry helpful! Even though we got there later than planed we were able to walk a few blocks looking for some authentic Irish food, when the pub we stopped at was closed a very kind Irish gentleman was able to point un in the right direction. He was so great he even insisted to give us a ride to a wonderful fish and chips joint around the corner where we got plenty of food for our money. All in all very humble people all around the area and very friendly! Hotel room was fantastic nice big shower, very clean room and facilities but, the bed was a little worn and the breakfastwas worth the moneyas well. Great place!
2024년 3월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2024년 3월 19일
Dear Jody,Thank you for taking the time to review your recent stay with us. I am delighted to read by your 5/5 review that you had such an enjoyable stay.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Michael 님, Timonium

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Graham and the staff were all grand!
2024년 2월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2024년 2월 27일
Dear Michael,Thank you for taking the time to review your recent stay with us. I am delighted to read that Graham & all the team were able to look after you so well.Looking forward to welcoming you back to the Oriel, hopefully in the near future.Kind regards,

6/10 - 괜찮아요

René

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2024년 1월 22일
Dear René,Thank you for taking the time to review your recent stay with us.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Nigel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Lovely room, friendly staff, will stay again. Breakfast overpriced. Will stay again
2023년 12월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 12월 15일
Dear Nigel,Thank you for taking the time to review your recent stay with us & for you feedback. Looking forward to welcoming you back to the Oriel in the near future.Kind regards,

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely staff. Its professional without being 'fussy'. Young waitress on Breakfasts last Thur was very nice and helpful. Nice views of the Irish countryside. Ballincollig is a nice town. Not far from Cork city itself. I would go there again. Kev. Solo Traveller.
2023년 11월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 11월 28일
Dear Kevin,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & that our team were able to look after you so well.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
Room could be cleaner, bath needs work.
Room could have been cleaner, but was tolerable. The hot/cold valve for the shower didn’t always work as it should have and the bathroom was a bit run down overall. Parking and other guest services were superb though!
2023년 11월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 11월 20일
Dear Michael,Thank you for taking the time to review your recent stay with us & for your feedback.My sincerest apologies for any maintenance issues you encountered & thank you for bringing them to our attention.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Excellent really but one MAJOR problem. Heating system in the rooms is abysmal. Took about 3 hours to get up to desired level. (NOT a "one off"). 4th or 5th visit in 12 months (same problem. Obviously not a problem in August etc but...)
2023년 11월에 3박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 11월 17일
Dear John,Thank you for taking the time to review your recent stay with us & my sincerest apologies for any heating issue you may have encountered.If you would like to discuss your feedback further please do not hesitate to contact me directly.Kind regards,

10/10 - 훌륭해요

Phill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My go to hotel when i am in Cork. srevice standard is always excellent
2023년 10월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 11월 1일
Dear Phill,Thank you for taking the time to review your most recent stay with us. I am delighted to read that you had yet another enjoyable stay & we will look forward to welcoming you back to the Oriel again soon.Kind regards,

8/10 - 좋아요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 11월 1일
Dear Harry,Thank you for taking the time to review your recent stay with us.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Peter

2023년 9월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 10월 19일
Dear Peter,Thank you for taking the time to review your recent stay with us. I am delighted to see that you had such an enjoyable visit to the Oriel.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

John

2023년 10월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 10월 19일
Dear John,Thank you for taking the time to review your recent stay with us. I am delighted to see that you had such an enjoyable visit to the Oriel.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Gertrude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 10월 16일
Dear Gertrude,Thank you for taking the time to review your recent stay. I am delighted to see you for 5/5 review that you had such an enjoyable stay.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Rosario 님, Pordenone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima struttura, ben tenuta, personale gentile. Colazione eccellente.
2023년 10월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 10월 11일
Caro Rosario,Grazie per aver dedicato del tempo per recensire il tuo recente soggiorno con noi e per il tuo bel feedback.Non vedo l'ora di darti il benvenuto all'Oriel in futuro.Cordiali saluti,

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we enjoyed our stay here, the staff made us feel so welcome and were helpful with our questions...... would recommend staying here as it is a positively unique hotel...... the room was amazing , the bathroom in such an awesome way was unbelievable........... worth checking in to
2023년 9월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 10월 9일
Dear Larry,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & that our team were so helpful & welcoming. Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Aubrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location. Spacious room with spacious bathroom. Clean, friendly staff. Dining options within walking distance.
2023년 10월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 10월 9일
Dear Aubrey,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & that our team were able to look after you so well.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Trudy

2023년 9월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 29일
Dear Trudy,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future.Kind regards,

8/10 - 좋아요

Lorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 11월 1일
Dear Lorie,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future.Kind regards,

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스
Good breakfast
2023년 9월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 25일
Dear Kevin,Thank you for taking the time to review your recent say with us.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy checking and ample parking with lots to do around area. Used gym and spa tub, wished aqua area stayed open later. Staff super friendly. Only hiccup was the room key, had to make 4 trips to desk when key quit working after being there for 2 days. Would definitely stay again though.
2023년 9월에 4박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 20일
Dear John,Thank you for taking the time to review your recent stay with us. My sincerest apologies for the issue with your room key during your stay. Looking forward to welcoming you back to the Oriel in the future. Kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No ac or fan
2023년 9월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 18일
Dear Anonymous,Thank you for taking the time to review your recent stay with us. My sincerest apologies if you encountered any issue with our air conditioning service.Hopefully you will get an opportunity to visit the Oriel again in the future.Kind regards,

8/10 - 좋아요

Rose

2023년 9월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 18일
Dear Rose,Thank you for taking the time to review your recent stay with us.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

8/10 - 좋아요

JoAnne

2023년 8월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 4일
Dear JoAnne,Thank you for taking the time to review your recent stay with us.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The service was really good with friendly staff. However we were really disappointed with the room. The carpet was stained, there was dirt around the windows. The beds were cheap. The room needed a deep cleaning
2023년 8월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 31일
Dear William,Thank you for taking the time to review your recent stay with us & for your feedback.I am disappointed to read that you found your accommodation below our usual high standard. I will personally ensure that these issues are rectified. Kind regards,

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My go-to Cork hotel
Always like staying at the Oriel. It's my go-to hotel now in Cork. Staff always friendly, food good, rooms are perfect. Only slight issue is it's not in the city centre, but that's actually a positive for me :-)
2023년 8월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 30일
Dear Sean,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel for your next stay.Kind regards,

8/10 - 좋아요

Adriana 님, Alexandria

2023년 8월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 9월 18일
Dear Adriana,Thank you for taking the time to review your recent stay with us.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Rakesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and comfortable stay
Very clean, comfortable. Lovely experience.
2023년 8월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 28일
Dear Rakesh, Thank you for taking the time to review your recent stay with us & for your lovely feedback.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful big rooms with AC. Amazing! Best hotel of our 2 week trip.
2023년 8월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 25일
Dear Nancy,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Lee

2023년 8월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 18일
Dear Lee,Thank you for taking the time to review your recent stay with us.I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel in the future. Kind regards,

10/10 - 훌륭해요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
n/a
2023년 8월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 9일
Dear Lorna,Thank you for taking the time to review your recent stay with us & for your 5 star recommendation.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is a big pool, sauna, and fitness center. We liked the pub though did not try the restaurant which had a good menu selection. Our favorite place to stay thus far in last two weeks.
2023년 7월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 8월 9일
Dear Deborah,Thank you for taking the time to review your recent stay with us at the Oriel. I am delighted to read that you had such an enjoyable stay & that our hotel was your favourite place so far! A high recommendation!We will look forward to welcoming you back, hopefully in the near future.Kind regards

8/10 - 좋아요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oriel House is a comfortable and modern hotel which would suit business and leisure stays alike. There is a good spa and swimming pool attached and we enjoyed using this each day we were there. The staff were friendly and helpful - I had an issue with the original room we were given and they changed it without any fuss, quickly and efficiently. My only question comes over food. The restaurants are adequate but, on balance, I'd recommend going into the town for dinner. Breakfast is a self-service buffet with a good selection, though the hot food (kept under silver domes) was not as hot as I would have liked.
2023년 7월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 31일
Dear Heidi,Thank you for taking the time to review your recent stay with us & for your feedback. I am disappointed to read that you found our hot breakfast offering below our usual high standards. I will personally investigate this with the team. Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Marion

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room Lovely reception Comfortable bed We have been travelling through Ireland and this is the best hotel by far and best value for money
2023년 7월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 31일
Dear Marion,Thank you for taking the time to review your recent stay with us. I am delighted to read that you have such an enjoyable stay & that our team were able to look after you so well. Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the room and surroundings.
2023년 7월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 18일
Dear Christopher,Thank you for taking the time to review your recent stay with us.I am delighted to read that you had such an enjoyable stay & that our team were able to look after you so well.Looking forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

William O

좋아요: 청결 상태
Nice,clean, quite hotel close to Cork city.
2023년 7월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 13일
Dear William,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel in the future.Kind regards,

10/10 - 훌륭해요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing property and staff. Received an upgrade to the presidential suite which was beyond anything we could have expected. Great dining within the hotel.
2023년 7월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 12일
Dear Jesse,Thank you for taking the time to review your recent stay with us at the Oriel. I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel in the future. Kind regards

8/10 - 좋아요

Mick 님, Staffordshire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel spoilt by poor housekeeping. Stayed 3 nights & could not shower the first night due to a very mouldy shower cubicle. Reported this plus toilet flush handle missing and old bits of crisps on the floor. The mould was rectified along with the floor being swept but despite reporting the toilet flush each day nothing was done. Staff very apologetic but when it costs almost £200 a night I feel if they couldn't manage to sort a simple problem they should have compensated me.
2023년 7월에 3박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 10일
Dear Mick,Thank you for taking the time to review your recent stay with us. I am disappointed to read that you found your accommodation below our usual high standards.Please do not hesitate to contact me directly if you would like to discuss your feedback further.Kind regards,

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was spacious and immaculate, and the common areas were attractive. The staff was uniformly friendly. A local bus provided easy, safe transportation to central Cork.
2023년 7월에 2박 숙박함
답변 제공: Janice 님, 2023년 7월 7일
Dear James,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel in the future. Kind regards

8/10 - 좋아요

Stephen P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Spacious, comfortable room. Large, comfortable bed. Nice bathroom. Good service.
2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 7일
Dear Stephen P,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable visit. Looking forward to welcoming you back to the Oriel in the future. Kind regards

10/10 - 훌륭해요

Johan

2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 7일
Dear Johan,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future. Kind regards

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel, room was perfect and very clean. The staff were very helpful and dining was delicious. Breakfast was delicious. Parking was super easy. The rain shower was a great touch. Super easy check-in and check-out.
2023년 6월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 7일
Dear Patrick,Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable visit. Looking forward to welcoming you back to the Oriel in the future. Kind regards

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 7일
Dear Linda,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future. Kind regards

10/10 - 훌륭해요

EVAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 7일
Dear Evan,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future. Kind regards

10/10 - 훌륭해요

Matthew

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a quick, 1 night stay here. This was our only traditional "hotel" stay while in Ireland. We booked 2 rooms and they were exactly as you would expect at any nice hotel in the US. The most unique part of this hotel is the pool/fitness area, which is below the hotel. This area doubles as a local gym with memberships. The pool was HUGE, had several different hang-out areas, and a large jacuzzi. There was a steam room, a sauna, and a 2-story fitness area. Access to this area is included in your stay. Overall, a very nice stop on our trip.
답변 제공: Janice McConnell, General Manager 님, 2023년 7월 7일
Dear Matthew,Thank you for taking the time to review your recent stay with us & for your feedback.I am delighted to read that you had such an enjoyable stay & we will look forward to welcoming you back to the Oriel in the future.Kind regards,

4/10 - 별로예요

kevin

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was in room 211 and the shower glass is in really bad condition and needs replacing
2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 6월 13일
Dear Kevin,Thank you for taking the time to review your recent stay with us & for your feedback.I will personally ensure that the issue is rectified immediately.Kind regards,

6/10 - 괜찮아요

Alison

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Fenella at the front desk was amazing however all other staff and service was well below par. The service and staff in the breakfast restaurant was very poor. Hotel made a big fuss about booking a time only to turn up at the right time and breakfast was half ready and staff walked around in another world.
2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 6월 12일
Dear Alison,Thank you for taking the time to review your recent stay with us & for your feedback. Fenella is indeed an amazing member of the team & she is delighted to be mentioned!I will personally follow up with our operations team in regards to your feedback regarding breakfast & ensure that there issues are rectified if not already done so.Kind regards,

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No beans
The only one issue was no beans on the breakfasts a little dry
2023년 6월에 4박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 6월 12일
Dear Wayne,Thank you for taking the time to review your recent stay with us & for your feedback.Kind regards

6/10 - 괜찮아요

Marie-Christine

2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 6월 8일
Dear Marie-Christine,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future. Kind regards,

2/10 - 너무 별로예요

Helene

2023년 6월에 1박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 6월 8일
Dear Helene,Thank you for taking the time to review your recent stay with us. Looking forward to welcoming you back to the Oriel in the future. Kind regards,

10/10 - 훌륭해요

STEPHANE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCEPTIONNEL ! JE RECOMMANDE !
Nous avons passé une exceptionnel sejour sur Cork et ses environs. La population est tres agreable, sympatique, toujours prete à rendre service. L hotel est quasi irreprochable, seul 2 petits points negatifs: imposibilite d ouvrir une fentre sur l exterieur dans la chambre et type de sommier particulierement bruyant (craquement des que vous bougez).
2023년 5월에 3박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 5월 31일
Dear Stephanie,Thank you for taking the time to review your recent stay with us & for your feedback.I am delighted to read that you had such an enjoyable stay & that our team were able to look after you so well.Looking forward to welcoming you back to the Oriel in the future. Kind regards,

6/10 - 괜찮아요

Molly

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay but no early check in
Overall it’s a lovely hotel and it was a nice experience but there were definitely a few things that could be improved. I had requested early check in, far in advance as I had an event I needed to get ready for. When I arrived they said they had no rooms ready and wouldn’t give me an estimate as to when a room would be ready. My only other option was to get ready in the pool changing rooms which was a disaster as the floor was soaking and the place was roasting. If you need your room early just book the night before to save yourself the hassle. Rooms are gorgeous and spacious and the bathroom is amazing. Only thing missing from the room was a mini fridge, that’s the only addition to the room that would make it even better. The one thing that was most disappointing was the cleaning team who service the rooms each day. When I arrived back the bed wasn’t properly made, the bathroom toiletries hadn’t been restocked, same with the coffee and tea tray, the dirty spoons and mug from the previous night were still there and curtains were still closed. This was the most disappointing aspect of the trip. Overall it’s a lovely hotel with great facilities and everything you’ll need. But there are definitely a few areas that could improve.
2023년 5월에 2박 숙박함
답변 제공: Janice McConnell, General Manager 님, 2023년 5월 30일
Dear Molly,Thank you for taking the time to review your recent stay & for your feedback. My sincerest apologies that our front office team were unable to accommodate your request for an early arrival. Mini fridges/Coolers are available on request, please ensure to let us know in future & we can arrange to have one in the room for you. I will personally address the issues you have raised in regards to the servicing of your room with our accommodation manager & ensure this is not repeated.Kind regards,