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호텔 빅토리아 여행 후기

3 out of 5
호텔 빅토리아
East Street, Newquay, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 308개" "
평점 8 - 좋아요. 1001개 이용 후기 중 398개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 182개" "
평점 4 - 별로예요. 1001개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 36개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Newquay center Hotel
2018년 10월에 1박 숙박함
답변 제공: Manager 님, 2018년 10월 10일
Hi and thank you for your recent 4/5 review. We trust you enjoyed our Cornish Hospitality while you stayed with us and had a good time. We hope you have a good journey home and will come and stay again next time you visit Cornwall

4/10 - 별로예요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean comfortable and quiet
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We received exceptional service. The staff were very.friendly and accomodating. I requested a disabled parking bay for my dad and it was set up waiting when we arrived. They also provided him with an amazing ground floor bedroom. They couldn't do enough it was an amazing stay. Thank you Victoria we will certainly come back again. I can't comment on the breakfast though as we didn't have it unfortunately, but maybe next time. Karen from Somerset
2024년 3월에 2박 숙박함

8/10 - 좋아요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A dated property but extremely good value for money out of season with car parking charges only £7 a night. Rooms were fairly spacious with plenty of storage space and tea/coffee facilities and bathroom toiletries and a good tv . Only complaint would be that the rooms would probably be unbearably hot in summer months but lovely and warm in winter.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Przemyslaw

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally location budget option.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Chloe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay, hotel takes you back almost to the late 1800’s. Some say a bit spooky but I liked it. Brilliant location! We managed to secure one of the hotels parking slots for our stay at just £7pd and left the car there for the weekend. Everything is walking distance. I would stay again.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Abi

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff really nice. The pool and jacuzzi was very unclean. I doubt its normal for a jacuzzi to be green/brown? I rinsed my costume afterwards and dirty water was running from it. Otherwise good for a cheap stay, but only for the room. I would stay again for under £50 margin.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Paula

Newquay stay.
Shower bar was loose and fixed the same day as reported. Staff were very friendly and helpful.Breakfast was good, a great choice of food and drinks.
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok if you like sleeping in a greenhouse !
This is a good hotel. The room was fine but we didn't sleep as it was way too hot, despite turning the heater down. Didn't expect that in December. Great breakfast though but probably won't be returning .
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

marcin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place great service and stuff
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

B

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous old building with great features, room was lovely although a bit of maintenance needed. Fantastic bed, very friendly staff, superb breakfast and great position. We'll definitely be recommending to our family and friends.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

SIMON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Olde world charm
We had a great stay, a beautiful old hotel. We enjoyed a swim and spa each day. Breakfast was lovely. We found it hot for sleeping.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Teresa

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Karin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dated & mouldy
Unfortunately, everything about this stay was terrible. We were greeted by a very unfriendly staff member on arrival. The room was smelly and mouldy. The whole hotel is Very dated - it’s a real shame as you can clearly see how impressive it would have been once upon a time.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel in a great location. Stayed here a few times as always good value. Amazing pool, with long opening hours, that you can swim in when you want, instead of other hotels where they have silly booking times.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Stayed at the hotel before which is in a great position for Newquay and is very clean for such a large hotel. Disapointed with the room. Same room as previous year which is so small.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

4/10 - 별로예요

Tamsin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Shelly

2023년 9월에 1박 숙박함

8/10 - 좋아요

Vikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vikki
Love this hotel staff are friendly and it’s dog friendly to fantastic breakfast had a room overlooking the sea
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely old hotel in a great location, close to shops, bars and restaurants and also Newquay's beautiful beach's. The worst part is the that the smoking area is right next to the main entrance. So you have to walk through a ploom of smoke or, if the door is open the hotel smells of smoke. Its not all of the time, but not nice when there are a few people out there smoking.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel but no bar and restaurant
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

david

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no complaints except for poor shower
2023년 9월에 7박 숙박함

8/10 - 좋아요

Gavin

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good overall stay
Hotel & facilities were a bit dated but staff were friendly & bed was comfortable so a good stay overall.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

kylee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with a fab location. Room was massive and very comfortable bed and sofa. Had a sea view if you are tall enough to see over the roof. Location is brilliant, shops right outside with two beaches a few minutes walk away. The spa was well equipped and clean, great steam room.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Andy

2023년 8월에 3박 숙박함

8/10 - 좋아요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up
Facilities excellent, pool super, and staff friendly and helpful. In places the decor was a bit tired - hall carpet for example - and if you need quiet at night best ask for a quiet room as there was quite a lot of noise from people in the street late at night. This hotel provided everything i needed at a price i could afford so a big thumbs up from me
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely lovely stay here. Throughly enjoyed it. Staff were great, breakfast was lovely and the room was nice too. So much history to this place. Would love to come back
2023년 8월에 3박 숙박함

4/10 - 별로예요

Lisa

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
Disappointing response to room error
Paid extra for “Superior” family suite with double bed&2 single beds for our 2 teenagers plus a sea view disappointed to get a basic family room with little old wobbly bunk beds. Paying nearly £700 for 2 nights wasn’t expecting Surf Hostel standards!! Raised issue with on site female manager with pink hair told she’d arrange for housekeeping to put a double sofa bed in room instead as all rooms booked out. Next day this still hadn’t happened so raised issue again told she could only offer an apology. Asked for financial compensation as teenagers having to set up mattresses on floor to sleep and significant difference in price from standard to superior suites and told no. Asked for the Hotel Manager I a Curtis to call me to discuss further and still waiting. Also toilet blocked which reported to maintenance to fix and gross live silverfish in bathroom as not been cleaned good enough. Hotel has passed its time sadly, great location though. Breakfast good selection and tasty with pleasant sea views. Staff let place down.
2023년 8월에 2박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 8월 14일
Thank you for staying with us at Legacy Hotel Victoria. We're sorry you didn't fully enjoy your stay with us. Your comments have been passed on to our hotel manager who will be in touch in due course.

2/10 - 너무 별로예요

Robert

2023년 8월에 1박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 8월 12일
Thank you for staying with us at Legacy Hotel Victoria, we appreciate your feedback and hope to welcome you again in the future.

8/10 - 좋아요

Laura H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was lovely and central for exploring the coast. Staff were lovely and very good breakfast. However it was disappointing that the jacuzzi wasn't working as this was one of the reasons we booked this hotel.
2023년 7월에 4박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 8월 6일
Thank you for staying with us at Legacy Hotel Victoria. We're so pleased to hear that you found our breakfast and customer service to be a high standard. We're sorry that the jacuzzi wasn't working while you stayed with us, however due that we have had some of our facilities unavailable we do not advertise them on any of our websites and it is also mentioned in all confirmation emails at the time of booking. We are happy to say that we now have our jacuzzi, pool, gym and sauna fully functional and available for guest use. We hope you enjoyed your time in Newquay and hope to welcome you again in the future.

8/10 - 좋아요

Zack

2023년 7월에 3박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 8월 24일
Thank you for staying with us at Legacy Hotel Victoria, we appreciate all feedback and hope to welcome you again in the future.

6/10 - 괜찮아요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 27일
Thank you for staying with us at Legacy Hotel Victoria. We appreciate all feedback and hope to welcome you again in the future.

2/10 - 너무 별로예요

Sabrina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 20일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at Hotel Victoria Newquay - very good.
All Staff were lovely and helpful! Room very clean with plenty of teas/coffee/ soaps etc. Shower tricky to work temperature - not consistent plus shower head wasn’t stable so hard to prevent water going down back of bath. Would have also preferred fully opening windows, it was very restricted - although appreciate for safety. Disappointed sauna / steam room out of order majority of week but otherwise everything very good. I can’t rate the cleanliness of the hotel higher.
View from room, with window fully open.
2023년 7월에 6박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 18일
Thank you for staying with Legacy Hotel Victoria, we appreciate all feedback and hope to welcome you again in the future.

10/10 - 훌륭해요

Mike

2023년 7월에 1박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 18일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 - 좋아요

Katarina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oldfashioned but comfy and nice rooms
Oldfashioned hotel but rooms uppdated and newer design. Friendly staff, good breakfast (warm and cold).
2023년 6월에 2박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 10일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 10일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

6/10 - 괜찮아요

Claus

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Probably, once Upon a time, this would have been a Grand hotel. It needs millions spending on it to bring it up to date, but hopefully, if that ever happens, keeping its olde worlde charm. We were comfortable enough and all staff were very friendly and helpful. So Thankyou for that.
2023년 7월에 2박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 7일
Thank you for staying with us at Legacy Hotel Victoria. We're sorry to hear that you didn't fully enjoy your stay with us. As we are a Victorian hotel we do try and keep as many of the original furnishings as possible, however we do understand that sometimes things do need updating. As we speak we are having some extensive maintenance performed to make sure that the hotel is up to as high a standard as possible for guests. We appreciate your feedback and hope to welcome you again in the future.

10/10 - 훌륭해요

Barbra

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The views and location are super, the staff was really great - cheerful, nice, helpful. The hotel has great bones, high ceilings, beautiful windows and detail, and you can see how grand it was. It’s a bit tired and needs a little refresh (pool shower better than room shower, lift is being repaired, sauna not working maybe new carpets and some fresh paint, bath refresh would be super), but it was very comfortable and we loved our stay. We would certainly visit again. Nice heated pool. Lots of space. Big breakfast.
2023년 6월에 7박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 7월 3일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스
The property is quite dated, however the breakfast was excellent, the bed was comfortable and the room was clean There is a noise from outside if you are on the front of the building as it does get quite busy but nothing really to moan about Parking facilities very good and reasonable I will return when in the area again
2023년 6월에 3박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 6월 30일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

4/10 - 별로예요

Katarzyna

별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 6월 23일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

10/10 - 훌륭해요

Shelagh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Legacy Hotel Victoria 님, 2023년 6월 15일
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.