표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1008개 이용 후기 중 318개" "
10 - 훌륭해요
318
평점 8 - 좋아요. 1008개 이용 후기 중 212개" "
8 - 좋아요
212
평점 6 - 괜찮아요. 1008개 이용 후기 중 177개" "
6 - 괜찮아요
177
평점 4 - 별로예요. 1008개 이용 후기 중 151개" "
4 - 별로예요
151
평점 2 - 너무 별로예요. 1008개 이용 후기 중 150개" "
2 - 너무 별로예요
150
7.0/10
청결 상태
7.8/10
직원 및 서비스
6.2/10
편의 시설/서비스
6.2/10
숙박 시설 상태 및 시설
7.2/10
친환경
이용 후기
10/10 - 훌륭해요
Emily
아이를 동반한 가족 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved this property. Will definitely be back.
Emily
2024년 4월에 1박 숙박함
10/10 - 훌륭해요
Lilly 님, longview te
2024년 4월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lilly
2024년 4월에 2박 숙박함
8/10 - 좋아요
Oslibis 님, San Antonio
가족 여행
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El servicio es excelente y se aprecia bastante limpieza , pienso que en el Bar Restaurant pueden tener más variedad de platos para ofertar, pero en general me sentí acogedora y placentera el fin de semana que estuve ahí.
Oslibis
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Oslibis,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our service excellent and appreciated the cleanliness of our facilities. Your suggestion regarding more variety in the Bar Restaurant menu is noted, and we will certainly consider it to enhance our offerings. We're glad that you felt welcomed and had a pleasant weekend overall. We look forward to welcoming you back and providing you with an even better experience in the future.Sincerely,Hotel Manager
8/10 - 좋아요
Joe
가족 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked was the staff was friendly and very helpful, the only thing I didn’t like was they were down to 1 elevator working.
Joe
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Joe,Thank you for your review and for highlighting our friendly and helpful staff. We apologize for any inconvenience caused by the elevator situation. Your feedback is valuable to us, and we will address this issue to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for another pleasant stay.Sincerely,Hotel Manager
8/10 - 좋아요
Anthony 님, San Antonio
가족 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than one of the guest elevators being out of service, this is a great hotel. Conveniently located to the water, the USS Lexington, Bank of America Center, art museum and Aquarium.
Anthony
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Anthony,Thank you for your positive review and for choosing to stay with us. We're glad to hear that you had a great experience overall. We apologize for the inconvenience caused by one of the guest elevators being out of service and appreciate your understanding. It's wonderful to know that you found our hotel conveniently located near various attractions. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager
8/10 - 좋아요
Valarie 님, Pearland
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Valarie
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Valarie,Thank you for your feedback! We appreciate your honest review and are glad to hear that you had a positive experience overall. We value your input and hope to have the opportunity to exceed your expectations in the future!Sincerely, Hotel Manager
10/10 - 훌륭해요
Israel
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only gripe with this and I heard it from several other guests as well was the paid parking thing. I would expect that if I'm paying premium for a location such as this, the parking fee is waived off for guests.
Otter than that I recommend this location to anyone.
Israel
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 8일
Dear Guest,Thank you for the review. I am glad that you found a nice location and had a good stay. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We're committed to our goal of a perfect stay for you next time. I hope that you will choose to visit us again.Sincerely,Hotel Manager.
10/10 - 훌륭해요
Paula
가족 여행
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful location was great I didn’t like I found a hair in one of the towels and the restroom needed more cleaning also I didn’t like I had to pay for parking
Paula
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Paula,Thank you for your positive rating and feedback about our staff and location. We apologize for the issues you encountered with cleanliness and parking. Your comments have been noted, and we will address these areas to ensure a better experience for our guests in the future. If there's anything else we can do to improve your stay or if you have any other comments, please let us know. We appreciate your understanding and hope to have the opportunity to host you again.Sincerely,Hotel Manager
8/10 - 좋아요
Perla
아이를 동반한 가족 여행
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one inconvenience No hoy water in the shower
Perla
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Perla,Thank you for sharing your feedback with us. We apologize for the inconvenience of not having hot water in the shower during your stay. Your comment has been noted, and we will work to address this issue to ensure a more comfortable experience for our guests in the future. If there's anything else we can do to improve your stay or if you have any other comments, please let us know. We appreciate your understanding and hope to have the opportunity to host you again.Sincerely,Hotel Manager
6/10 - 괜찮아요
Henry
2024년 3월 31일
별로예요: 직원 및 서비스
The key didn't work ,i had to go from 6th floor 3 times for the same problem and the staff just laughed
Henry
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Henry,We apologize for the inconvenience you experienced with the key not working during your stay. Your feedback is important to us, and we take it seriously as we strive to provide a smooth and pleasant experience for our guests. We will address this issue with our staff to ensure that similar incidents do not occur in the future. If there's anything else we can do to improve your stay or if you have any other comments, please let us know. We appreciate your understanding and hope to have the opportunity to make it up to you on your next visit.Sincerely,Hotel Manager
10/10 - 훌륭해요
Kathleen
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and clean room. I'd recommend!
Kathleen
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Kathleen,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that you found our staff friendly and the room clean. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay whenever your travels bring you back to our area.Sincerely,Hotel Manager
10/10 - 훌륭해요
Jessica
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jessica
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Jessica,Thank you for your excellent rating of 5 out of 5 on Expedia! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Hotel Manager
10/10 - 훌륭해요
Julia
2024년 3월 25일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our second year coming back to this hotel and Corpus! Will stay again. Love Texas and being on the beach.
Julia
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Julia,Thank you for your wonderful review and for choosing to stay with us again! We're thrilled to hear that you had a great experience and that you enjoyed your time in Corpus Christi. We're proud to provide a memorable stay for our guests, and we look forward to welcoming you back for another enjoyable visit next year. Safe travels until then!Sincerely,Hotel Manager
10/10 - 훌륭해요
Tavon
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tavon
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Tavon,Thank you for your excellent rating! We're delighted that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
Kandyce 님, Edinburg
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kandyce
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Kandyce,Thank you for your excellent rating! We're thrilled that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
Aspen
2024년 3월 22일
Aspen
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Aspen,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager
8/10 - 좋아요
Melissa
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Melissa
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Melissa,Thank you for your review and for choosing our hotel. We are glad to hear that you had a positive experience overall. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
10/10 - 훌륭해요
Michael
가족 여행
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스
Clean
Michael
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Michael,Thank you so much for your perfect 5 out of 5 review! We are thrilled to hear that you had a wonderful experience at our hotel. Your feedback means a lot to us, and we look forward to providing you with another excellent stay in the future.Sincerely, Hotel Manager
10/10 - 훌륭해요
Susie 님, Wharton
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Susie
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 16일
Dear Susie,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you had a fantastic stay at our hotel. If there's anything specific you loved about your experience or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
Amber
가족 여행
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very clean, and staff were pleasant.
Amber
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 14일
Dear Amber,Thank you for your review! We're thrilled to hear that you found our hotel to be clean and our staff pleasant. Maintaining cleanliness and providing friendly service are top priorities for us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
6/10 - 괜찮아요
Cynthia 님, San Antonio
2024년 3월 11일
좋아요: 청결 상태
Cynthia
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Dear Cynthia,Thank you for taking the time to share your feedback. We appreciate your honest review and regret to hear that your experience did not meet your expectations. We take all guest feedback seriously and will use your comments to address any areas of concern and improve our services for future guests. If there is anything specific that you would like to discuss or if there are any issues we can assist you with, please feel free to reach out to our team. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Manager
2/10 - 너무 별로예요
Shashi
2024년 3월 10일
Shashi
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,We are truly sorry to hear about your disappointing experience during your stay. Your feedback is important to us, and we apologize for not meeting your expectations. We would appreciate the opportunity to learn more about your specific concerns and address them directly. If you are willing, please contact our management team to discuss your stay in more detail. We value your input and hope to have the chance to make amends in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
Christina
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Christina
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 26일
Dear Christina,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager
8/10 - 좋아요
Nadine
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nadine
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Nadine,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
6/10 - 괜찮아요
Sandra
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sandra
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Sandra,Thank you for taking the time to share your experience with us. We appreciate your feedback.I noticed your rating is 3 out of 5, and I'm interested in learning more about your stay. If there are specific aspects that you believe could be improved, please let us know. We strive to provide the best possible experience for our guests, and your insights are valuable in helping us achieve that.Thank you again for choosing to stay with us. We look forward to any additional comments you might have.Sincerely,Hotel Manager
10/10 - 훌륭해요
Thomas
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스
Thomas
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Thomas,Thank you for choosing our hotel for your stay. We are delighted to see your 5 out of 5 rating! If you have any specific feedback or if there is anything we can do to make your future stays even more enjoyable, please feel free to let us know.We appreciate your support and hope to welcome you back soon.Best Regards,Hotel Manager
10/10 - 훌륭해요
Catherine
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the nice and delicious food in the cafe.
Catherine
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Catherine,Thank you for your positive rating and feedback on Expedia! We're pleased to hear that you enjoyed the nice and delicious food in the cafe. If there's anything else you liked or any suggestions for improvement, please feel free to share. Your feedback is important to us, and we look forward to serving you again for another enjoyable experience.Sincerely,Hotel Manager
10/10 - 훌륭해요
Nicole
2024년 1월 30일
Nicole
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Nicole,Thank you for your excellent rating and for choosing to stay with us. We're delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any feedback for us, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
Michael
단체 여행
2024년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome survive
Michael
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Michael,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you received awesome service during your stay. Providing exceptional service is our priority, and we're glad to know that we met your expectations. We look forward to welcoming you back again soon for another fantastic stay!Sincerely, Hotel Manager
10/10 - 훌륭해요
Emma
2024년 1월 26일
Emma
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Emma,Thank you for your excellent rating and for choosing to stay with us. We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any feedback for us, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
April
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
April
답변 제공: Hotel Manager 님, 2024년 1월 18일
Dear April,Thank you for the fantastic rating! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back for another 5-star stay in the future.Sincerely,Hotel Manager
10/10 - 훌륭해요
ALONZO
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ALONZO
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 17일
Dear Guest,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a 5-star experience during your stay. Your satisfaction is our top priority, and we appreciate your recognition of our efforts.We look forward to welcoming you back on your future travels.Sincerely,Hotel Manager
10/10 - 훌륭해요
Robert
2024년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Robert
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 17일
Dear Guest,Thank you for your 5-star rating and positive review! We are thrilled to hear that you had a great experience during your stay. Providing excellent service and a comfortable environment for our guests is our priority.We appreciate your feedback and hope to welcome you back on your next visit.Sincerely,Hotel Manager
10/10 - 훌륭해요
Armando
2024년 1월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena ubicación
Armando
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Guest,Thank you for your positive feedback on our location. We're delighted to hear that you found it very good. If there are other aspects of your stay you'd like to share or if there are ways we can further enhance your experience, please let us know. We look forward to serving you again.Sincerely,Hotel Manager
10/10 - 훌륭해요
Marisa
연인과의 여행
2024년 1월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a nice stay and hotel was beautiful
Marisa
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Marisa,Thank you for your fantastic 5 out of 5 rating on Expedia! We're delighted to hear that you had a nice stay and found our hotel beautiful. Your positive feedback is truly appreciated. If there's anything specific you enjoyed or if there are ways we can further enhance your experience, please let us know. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager
10/10 - 훌륭해요
Praveen
가족 여행
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
Praveen
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Praveen,Thank you for sharing your positive feedback on Expedia with a 5 out of 5 rating! We're delighted to hear that you found our place nice. If you have any specific comments or suggestions for improvement, please feel free to share. We appreciate your support and hope to welcome you back for another pleasant stay.Sincerely,Hotel Management
6/10 - 괜찮아요
Anthony
연인과의 여행, 출장 여행
2023년 12월 31일
별로예요: 직원 및 서비스
We popped into the bar on Saturday night for a pre dinner drink. Sat at the bar IN FROnT of the bar tender for 15 minutes. Not exaggerating. He helped all the people at the other end. Chatted with the couple beside us and walked away. Not so much as a I’ll be right with you.
Got up and walked out
Anthony
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 2일
Dear Anthony,We sincerely apologize for the lapse in service you experienced at the bar. Your feedback is concerning, and we regret any inconvenience caused by the bartender's lack of attention. This is not reflective of the standards we aim to provide, and we will address the matter with our team to ensure better communication and service. We appreciate your patience and understanding, and we hope you might consider giving us another opportunity to provide a more positive experience in the future.Sincerely,Hotel Manager
8/10 - 좋아요
Tammy
가족 여행
2023년 12월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tammy
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 2일
Dear Tammy,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager
10/10 - 훌륭해요
Julia
2023년 12월 30일
Julia
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Dear Julia,Thank you for taking the time to leave a 5-star review on Expedia! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. Your feedback is valuable, and we look forward to welcoming you back for another excellent stay.Sincerely,Hotel Manager
10/10 - 훌륭해요
Christina
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gudsbenådet besøg ved Golfen
Fantastisk beliggenhed, hjælpsomt personale - bare dejligt!
Christina
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear Christina,Thank you for your glowing 10 out of 10 review on Hotels.com! We're thrilled to hear that you enjoyed your visit, appreciated our fantastic location, and found our staff helpful. Your positive comments are truly appreciated.Sincerely,Hotel Manager
10/10 - 훌륭해요
Moin
2023년 12월 25일
Moin
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Moin,Thank you for the excellent rating of 5 out of 5! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions, please feel free to share. We look forward to the pleasure of welcoming you back for another fantastic stay.Sincerely,Hotel Manager
8/10 - 좋아요
Jesus
가족 여행
2023년 12월 18일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Housekeeping
The stay was amazing but Housekeeping was Just terrible Stayed for 2 nights and came back to everything was still the same as I left it no clean towels no new sheets and room service trays and trash cans full I’m not sure when they clean and this room was for 4 people my self and my family
Jesus
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you had an amazing stay. However, we apologize for the shortcomings in our housekeeping service. Your feedback is essential for us to improve, and we will address this issue promptly. Please be assured that we take your comments seriously and will take the necessary steps to ensure a more satisfactory experience on your next visit.Sincerely,Hotel Manager
10/10 - 훌륭해요
Thomas
가족 여행
2023년 12월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beachfront, large clean rooms. Restaurant was good, if you have dietary restrictions you will have to drive to eat. Walking distance to local attractions:). Will stay here again.
Thomas
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed the beachfront location, spacious and clean rooms, and the on-site restaurant. Your feedback is appreciated, and we look forward to welcoming you back on your future visits. If you have any specific dietary needs in the future, feel free to let us know in advance, and we'll do our best to accommodate.Sincerely,Hotel Manager
10/10 - 훌륭해요
Robert
연인과의 여행
2023년 12월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The veiw
Robert
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear Robert,Thank you for taking the time to share your positive feedback about the view during your stay. We're delighted to hear that you enjoyed it! If you have any further comments or if there's anything specific you loved about the view, please feel free to share. We appreciate your kind words and hope to welcome you back for another excellent experience.Sincerely,Hotel Manager
10/10 - 훌륭해요
larry
단체 여행
2023년 12월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great visit
Hispanic receptionist working both nights was friendly and very helpful
larry
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear Larry,Thank you for your fantastic review and positive comments about our Hispanic receptionist. We are thrilled to hear that they provided friendly and helpful service during your stay. Your feedback will be shared with our staff, and we appreciate your acknowledgment. If you have any additional comments or suggestions, please don't hesitate to share. We look forward to hosting you again for another great visit.Best regards,Hotel Manager
10/10 - 훌륭해요
Rusty
연인과의 여행
2023년 11월 21일
좋아요: 편의 시설/서비스
We liked the restaurant and bar that is onsite.
Rusty
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Rusty,Thank you for your positive feedback. We're delighted to hear that you enjoyed the onsite restaurant and bar. Your satisfaction is important to us, and we appreciate your comments. If there's anything specific about the restaurant and bar or if there are other aspects of your stay you'd like to highlight, please feel free to share. We look forward to hosting you again and providing you with another enjoyable experience.Sincerely,Hotel Manager
8/10 - 좋아요
Ralf
2023년 11월 19일
좋아요: 청결 상태, 직원 및 서비스
Waiting for my bed…
Ralf
2023년 11월에 10박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Guest,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced while waiting for your bed. Please rest assured that we will look into this matter to prevent such delays in the future. Your comfort is important to us, and we appreciate your understanding. If you have any further comments or concerns, please feel free to contact us. We value your feedback and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Manager
4/10 - 별로예요
Andrew
2023년 10월 26일
Andrew
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 16일
Dear Andrew,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
10/10 - 훌륭해요
Gustavo
2023년 10월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gustavo
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Guest,Thank you for your kind review and for choosing to stay with us. We are delighted to hear that you had a pleasant experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager
2/10 - 너무 별로예요
Marisela
가족 여행
2023년 10월 23일
별로예요: 청결 상태, 직원 및 서비스
Didn't clean our room during our stay or trash
Marisela
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It is not our standard to neglect room cleaning and trash removal. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure it doesn't happen again in the future.We appreciate your feedback, and we hope you will give us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager