코번트리, 버밍엄의 스파가 있는 리조트 및 호텔

“Our room was extremely dusty, and I doubt it had been properly cleaned before we arrived. I had to ask twice before someone finally came to clean it. The room was also unbearably hot. There was only a small desk fan, which just circulated warm air. I would have expected the hotel to have air conditioning, especially during warmer weather. Breakfast was disappointing. It was bland, with very limited options, despite us providing our dietary requirements in advance. Overall, it was not a...

“룸 조명이 편안한 조명은 아니었고 침대헤드쪽 충전은 USB만 가능하고 침대는 불편해서 깊은잠을 잘수 없었어요..전체적으로 편안하지 않아 다음에는 이용하지 않을꺼에요.”

“I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm.”

“The room we stayed in was far too hot. Even though we had the window open, the temperature control set to 16°C and the fan on, it was very uncomfortable. We found it difficult to sleep. We also spent as short a time as possible in our room. We were disappointed with the food available. The website advertised a Market Menu, which wasn't available. Just the expensive menu in the restaurant to choose from. However the breakfast staff we very courteous and the choice of food was excellent.”